Ehhhhh I really wanted to like this place. We ordered a little bit of everything. A side order of spaghetti, Mac n cheese, fried chicken, hamburger, fries, and palabok. Cheese burger was my favorite. Fried chicken close second, then everything else was... eh. We spit out the spaghetti and the palabok wasn't for us. Nice texture and flavor but we tried it... we most likely, will not be returning. HOWEVER their customer service was incredible. You walk in and can see everything is strategic. From ordering to picking up the food. Super nice flow. read more

Jollibee - Palabok Fiesta Side Jolly Spaghetti Angus Cheeseburger Combo Jolly Crispy Fries 2pc Chickenjoy w/ Biscuit + 1 Side - Fast Food Near Me - Fairfield, California

I have Been coming here a lot because of the fried chicken - my favorite Today , I ate here , and for some reason the chicken became smaller , lacked of salt , and less crispy - what Happened ? They serve the food with brisket ( not a Filipino culture ) I wish they bring back the original cooking technique and favor of the chicken from before ! My husband also noticed that the chicken is messy - texture of the crust needs flavor as well . The palabok did not come with lemon sachet which used to have it before - I asked the front house for lemon sachet - they said they don't provide it anymore Palabok is perfect with lemon sachet read more

I was in Fairfield for an appointment and spotted this Jollibee. I'd been wanting to go to one, but I hadn't seen any in Sonoma or Marin County, so when I saw it, I said we were going in. I hear they have great fried chicken, that is like my most favorite thing. I never get tired of fried chicken lol When we arrived, there were three people in line, and it looked like six people were sitting, waiting for their orders. The ambience here is really just a regular one for a fast-food style dining area. Looked over the menu real quick. They had a special holiday meal for $11.99. I got three chicken strips with dip it was very much like thousand island dressing, came with French fries. You could choose a pie mango, peach, or Ube pie. I have never had Ube pie. I was excited to try the Ube. I also ordered a Strawberry Bliss Freeze, described as a refreshing, blended frozen drink. I thought the chicken was delicious; unfortunately, that's kind of where it ended. The Ube pie was absolutely blazing hot. There was hardly any Ube filling at all, just sort of a coating on the inside, and it was just ok. Would not order again. The fries were ok but cold, And the strawberry bliss barely tasted like strawberries. It tasted more like just blended ice than strawberries. And I have to say that we waited an extraordinarily long time. It was at least 30 minutes. Hubby was beyond annoyed, especially when we realized that they were calling numbers much higher than the number on my receipt. Still, I noticed that a majority of the people who were there waiting knew they were gonna be waiting that long; they just sat there, holding their phones, looking up at the sales staff with big eyes, like, I hope the next one's mine? I had 249, then started hearing 250, then 251. When they finally said 255, I got up for the third time to ask how my order was going. They kept apologizing, and I kept waiting and waiting. I can say is everybody was nice, but I really got the feeling at the end of our time there that everybody knew that this was a place that you know you're gonna be waiting a long while for their food we waited 30 minutes. Nobody was upset nobody got mad. I think they're just used to this it is just how it is at this restaurant. Maybe not enough employees for the volume of customers they had. They had a drive-thru but saw no one, plus I saw and grub hub cubby this place was crazy busy if I was to come here again I would do it online and I would only get the chicken. Cheers my friends SYOY 12/08/25 read more

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I wanted to give this place a try because I've seen it all over tik tok. Chicken is very crispy but lacks flavor in my opinion. Their mashed potatoes are bland and the spaghetti was different, smelled funky to me but tried it and it just wasn't for me. Glad I tried it but won't be returning. read more

We stopped by after leaving a track meet to grab a bite to eat. Although there was available seating for my family of six, the table wasn't cleaned, and after quiet observation, the turnover rate for the tables upon completion was nonexistent with the staff. Luckily for me, I always have Wet Ones on hand and was able to wipe down both the tables and seats so that we could eat comfortably. The food was prepared quickly and arrived hot. Everyone was super hungry, so I wasn't able to capture any photos, but the food was delicious as always. We ordered the 12pc bucket combo with Mac and cheese, mashed potatoes, fries, and spaghetti along with a larger serving of spaghetti and an additional side of Mac and cheese. My recommendation when visiting would be to bring sanitizing wipes to clean your table before dining. read more

Jollibee - Mascot - Fast Food Near Me - Fairfield, California

2* average is about right for this location. Too many trainees working slows down service. Spaghetti, adobo rice, and mashed potatoes all had an unusual aftertaste or scent. The fried chicken and gravy were fine. Tables and chairs a tad greasy. read more

Jollibee - Bucket Treat C - Fast Food Near Me - Fairfield, California

Two of the sauce spill all over my car and the chicken smh ‍ by the time I got home it was all over the whole car! I know they were busy and rushing but I felt like they coulda done a better job while some employees just stood around and one guy calling out orders bagging everything! Waited for extra 30 min for my order when it said it was suppose to be ready online and it was just sitting there smh by the time I got home had to warm up the chicken again it was all bad!!!!! read more

Jollibee - Take it to the next level with extra crispy fry feather!!!! They didn't clean the chicken right! - Fast Food Near Me - Fairfield, California

I've been sleeping on Jollibee but I'm glad I finally popped in for some of there delicious chicken. The restaurant was clean and looked decent. The staff was really nice and helped me order because it was my first time. I couldn't decide what to buy so I bought two different meals. I had the bacon and cheese chicken sandwich and the 2 PC spicy meal. Both were absolutely fire. Im definitely going back. read more

Jollibee - Fast Food Near Me - Fairfield, California

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You can never go wrong with Jollibee's chicken and palabok. I'm one person but I order for a family of 8 everytime and could eat Jollibee everyday. read more

Don't let yourself be convinced by a carload of teenagers that you just HAVE TO take a road trip detour to try a Tik Tok trending chicken place. I did it for you. It's just greasy fast food. And kind of weird fast food at that. read more

Jollibee- the best Fried Chicken hands down! Got their Family Meal that comes with three sides- tried their Cole Slaw, Mashed Potatoes and Gravy, and their biscuits. I would have opted for their Spaghetti, and tried the Katseye collab- smothered crispy chicken wings with their Collab sauce! The sides were not big, it was like an individual size, I would have liked it if it was family size- Also ordered their Ube pie!!! The Peach Mango is also on point, we will be back!! read more

This was my third time purchasing Jollibee here in Fairfield. The first time I ordered online and my order wasn't complete. Tried again with a pickup order, and something was missing that time too. On my third visit, I went into the store to order in person. The experience was better the staff were friendly, attentive, and finally got everything right. Overall, the food was good and the service in person was much better, but the online/pickup order issues were pretty frustrating. read more

I pre ordered my food on the app. I walked in to pick it up. The napkins and utensils that I requested were not in the bag and my guava ice tea was missing. Mind you there were 6 people back there standing around. A guy approached me and asked me if I was missing a something and I told him my guava ice tea. It took him 10 mins yo make my tea. During that time a younger guy asked me if I needed help as well as a younger lady since the realized I had been standing there for a good amount of time. The guy finally comes back with my drink. I took one look and asked him if he could fill it up. He said that it was filled to the max and that he could just add more ice. Like wtf...I felt gaffled LITERALLY! You can't even fill up my drink all the way? The worst fuckin service. read more

Jollibee - Drink supposedly filled to the max. Then he added ice to make it look full. - Fast Food Near Me - Fairfield, California

Jollibee did not disappoint. Yummy food choices. Service good. Space is quite small but, whatever! We are here for the food.

I love Jollibee! Yes sometimes the wait is long but come on!! FRESH CHICKEN!! Palabok is everything!! Ever since I was little I would always ALWAYYSSS get the yum burger with cheese ! Inside the air conditioning is always on which is amazing there's plenty of seating, the theme is back at home in the PH!! Still theme colors are red yellow and white!! Other than that be open to options like the spicy chicken joy it's just right! read more

I want to get the Jollibee hype, I really really do. But it seems as though this place just isn't for me. However I will say that this jolibee experience was better than my previous one. I got a 2 piece spicy chicken joy with adobe rice and a biscuit and a regular chicken sandwich. The spicy chicken was fresh and flavorful. The spicy is better than regular in my opinion. The adobe rice did not taste fresh to me. It's just a little firm and dry. The biscuit was very dry and old. The chicken sandwich was a good crispy piece of chicken breast. However they put a lot of mayo on BOTH sides of the bun. If you're not a big mayo person adjust your order accordingly. Service was quick and friendly. read more

Jollibee - 2 Pc Chickenjoy w/ Biscuit 1 Side spicy - Fast Food Near Me - Fairfield, California

This is the worst Jollibee store ever. I don't recommend this store to anyone. Drive over to Vallejo store if you really want to eat Jollibee. This happened yesterday, Thursday, Sept. 18. My kids and I wanted to try the katseye menu. I placed my order online at 5:44pm and set it to pick up at 6:45pm. That is an hour lead time to get my food ready. Went to pick up the order at the said pick up time, just to be told that it will take another hour to prepare the order. WTF! Order online one hour early for pick up, just to be told to wait another hour. Canceled order and went to KFC. I will never again order or go to this store. I will make the trip to Vallejo. It's probably less time and more pleasant workers to chat with. Wish there's a zero rating! read more

Recently visited this location. Small parking lot for this spot but shares mall parking too next door so there's more if you don't mind walking a bit. Ordered spaghetti and side of mash potatoes to go. Starbucks drive thru shares the same bldg so a little misleading bc one would think it should be for jolibee. Food was spot on jolibee but this location seems to be very busy especially during the holiday! Overall no complaints read more

Finally got around to trying the Fairfield location. I went on a Saturday afternoon around 130pm. Steady stream of people ordering or picking up. Lots of families sitting down to eat or waiting for takeout. Wish there was more seating but there were seats available. Food is good. Chicken was so good! I think I got spicy chicken by mistake, but it ended up being okay. It wasn't that spicy and I had the pineapple juice to help tame the spice. The biscuit was so good as was the mashed potatoes. The mac and cheese was okay. Would definitely go back again. read more

Jollibee - Current deal on June 15, 2024. - Fast Food Near Me - Fairfield, California

It's all about the chicken, which is a level above the competition like KFC and Popeye's. Thighs and drumsticks are the only pieces available, so don't expect to find breasts or wings. The chicken is crispy and juicy. Dunk it in the gravy for a savory experience. We took a chance on the Bacon and Cheese Chicken Sandwich and regretted it. The chicken was a touch dry and there wasn't enough bacon to know it was an included. The cheese and bread were basic. The combo included fries and a drink. The fries were average at best. If you love McDonald's fries, you will be sad with Jollibee fries. Overall, the sides are secondary to the chicken. The Mac N Cheese was ok. The spaghetti had a sweet, Filipino style flavor because sugar is part of its recipe. Service is made-to-order. The ambiance is casual. Drinks are self-serve. It may look like a fast food restaurant, but it is not, so be prepared to wait. The lobby can get crowded with waiting customers. The small parking lot can fill up since Jamba Juice and Starbucks are neighbors. Extra parking spaces can easily be found outside the main entrance. read more

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I love you Jollibee but this branch has the worst customer service! This is my 2nd visit & my take out food took 30 mins to be processed. Order was taken at 2:54pm, at 3:25 i followed up & was told it'll take few more mins bec cooking the chicken is the longest- i told the guy that there were a lot of people going in & out with chicken. They have been passing me along & no one wants to answer my question. Lo & behold, food is bland. Next time, I will just go to Jollibee vallejo read more

Jollibee - Fast Food Near Me - Fairfield, California

I love coming to Jollibee, but i find it hard to enjoy when the lobby is an absolute mess and the bathroom is messy, every table was dirty and I had to personally clean off a table to seat my family. I don't mind doing that for a few crumbs but this was beyond that. Puddles of soda under tables, table tops sticky, self service soda machine not stocked, let alone toilet paper in the bathroom... Hard to enjoy my childhood favorite if it's not clean... read more

Jollibee - Seating Area - Fast Food Near Me - Fairfield, California

The hype is their fried chicken. Order the fried chicken if you want to see what the buzz is all about. Start with chicken and rice. Eat it at the restaurant while it's still crispy. Don't wait until you get home then complain that it's soggy. Jollibee fried chicken is the best fried chicken out of all the chicken chains out there. It's crispy in the outside and juicy in the inside. Now that you've enjoyed the fried chicken, try the other things in their menu. The spaghetti is sweet. That's how Filipino's make spaghetti, don't hate. Palabok is an acquired taste. It's different and not every palate would appreciate the umami taste. Their burgers are good but that's not the reason they're trending. I personally love their fried chicken, spaghetti and peach mango pie all day everyday. read more

Food and service and speed of delivery was outstanding! All Y'all have gots to definitely try this place. read more

I like this Jollibee. The food has been fresh. The restaurant is clean. The inside tends to be chilly. I'm sad that their rating is so low on Yelp. On a Friday around 12pm they were quite busy. I think a lot of people Travis AFB come here for lunch. We ordered a chicken sandwich meal deal and also a 2 piece chicken joy meal. The total was less than $25 for two people after tax. It was enough food I had some leftover. The seasonal ube pie is delicious. So is the mango peach pie. Really we come here for the chicken and the pies. The chicken is crispy and moist. There does tend to be a wait/service is on the slow side. I think the chicken is probably fried to order. The seating inside can be limited and the parking lot is small (although it's not hard to park at the mall and walk a little). This Jollibee is a great go to for Filipino fast food or even good fried chicken! It's a great treat whenever we go to the mall. read more

Not sure why this location has so many bad reviews -- My family & I had a great experience. We placed an order on Uber Eats to pick up. We ordered a Palabok family pack, Spaghetti family pack, 10 piece chicken joy (with 2 free gravy sides), burger steak meal, and 3 pineapple juice drinks. First, the food tasted exactly like other Jollibee locations. Good quality, large quantity, and authentic flavors. We paid only $95 for everything, which is a steal to feed a large family. The food was made fast and ready on time. The employees were nice and friendly. We had no problems at all. Inside and outside were clean and organized. We're so glad that this location opened up and that we don't have to drive to Vallejo anymore. If you want some classic Filipino food -- try this place!!! :) read more

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This location is near one of the shopping centers I frequent and was the first jollibee location I ever visited. It's worth the hype. Note: it can be quite the wait and there is no drive through, but it is worth parking and waiting! Crispy goodness. Beware, the spicy chicken lives up to its name. Good news is that they have biscuits here because not all locations have them. A little on the expensive side, but nowadays what isn't and at least you are getting quality food. Save room for dessert. The peach mago pies are crispy goodness like old school back in the day McDonalds apple pies. A must try no matter how full you think you are. read more

Jollibee - a red cup with a cartoon character on it - Fast Food Near Me - Fairfield, California

I always hear my friends talking about Jollibee but never came across one until now. The interior was modern & pretty clean and the staff were friendly. I wound up getting the three piece with mashed potatoes and a biscuit. I opted for not spicy as I'm nervous just how spicy it is lol. The chicken was pretty good and had a really nice crunch to it. The biscuit had great flavor and the mashed potatoes & gravy was alright. If I'm ever in the area again or come across another location then I will probably try it again. read more

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We trusted Jollibee to show a little love for teachers during Teacher Appreciation Week. Instead, they delivered nothing but disappointment. Our staff was left hungry and frustrated after Jollibee canceled on us at the last minute, with no explanation or apology. Imagine a room full of dedicated educators, counting on a promised meal, only to be left with empty stomachs and even emptier promises. Jollibee, you had one job to feed the very people who educate the next generation. Instead, you left them feeling undervalued and ignored. If you can't even handle a Teacher Appreciation order, what hope is there for your regular customers? This was a lesson in how NOT to treat your customers, and trust us, teachers don't forget a bad experience. Jollibee, you deserve an F for failure. We won't be making this mistake again. read more

Unfortunately, this was the dirtiest place I've ever tried to sit down and eat. The issue starts at the corporate and training level basic standards are clearly not being enforced. Maintaining the lobby, wiping down tables after guests leave, keeping floors clean and keeping bathrooms clean and stocked are fundamental expectations in food service. Even the counter where the registers were had crumbs all over it. As someone whose very first job was in fast food, this level of neglect was surprising and unacceptable. read more

As someone that grew up eating Jollibee while visiting family in the Philippines, I was thrilled to see a branch open up in Vallejo and now Fairfield! I've consistently had positive experiences with customer service at this Jollibee location. The staff have been friendly and have gone above and beyond in their service. Whether I picked up my mobile/online order or ordered upon arrival, I can't say I've had a bad experience here. Since this Jollibee location is in the old Rubio's building, there isn't a ton of seating. For that reason, I usually take my orders to go. The food is quite close to what you would eat in the Philippines or at other locations. The burger steak is delicious, but the steaks seem smaller than what I've gotten at the Vallejo location and also the various Philippines locations I went to throughout Luzon. Taste-wise, however, it is delicious. The fried chicken is delicious if you order the spicy flavor. The original fried chicken tastes floury to me. I'm not a huge fan of the adobo rice in general, but their biscuits (which I don't remember having while in the Philippines) are quite good! They are a good size, light, and fluffy. And of course, the peach mango pie is amazing! Overall, I have no huge complaints about this Jollibee location. They serve good food whenever I need my Jollibee fix. read more

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Best chicken in town, the spicy , THE CRUNCH OMG AND THE GRAVY !!!! So delicious Its always fresh too

I means it's Jollibee - how can you go wrong!?! Why not 5 star? Because they ran out of spicy chicken. They are still pretty new, trying to find their balance- but seriously they shouldn't be running out of spicy chicken. Service was what we would expect in a Jollibee, but I'm glad that there was somebody guiding people at the door as the lines were long. They were very polite, nice, accommodating. Restaurant is clean, and restroom was maintained. read more

Jollibee - Nice wall art - Fast Food Near Me - Fairfield, California

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I love my order today, Crispy Spicy chicken and palabok and spaghetti with gravy... This time, I so loved it, juicy, didn't lack the sauce like my previous complain, and the chicken? No blood, not soggy even after an hour before eating ... read more

Jollibee - Delicious - Fast Food Near Me - Fairfield, California

Jollibee in Fairfield is FINALLY open!!!! Don't have to drive to Vallejo anymore for their delicious chicken and gravy! Came during their Grand opening right before lunch time and there were maybe 20 people in front of me in line. They had a person hanging out menu. When you got near the front before the entrance, there was a person taking your order and handing you one of those buzzard/light up things when your order is ready. There was a door guy letting those who ordered in, you waited a fee minutes to pay at the register and your food was ready shortly there after. I'd you don't want to wait, you can order online and pickup inside at a pickup kiosk. All in all, a well organized flow to what could've been a crazy grand opening. As for the food, well if you've had Jolllibee before, you know it's good stuff and if you haven't, just remember to dip that chicken in the gravy!!!! read more

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Ayeeeeee, the Fairfield Location is finally open !! Wooohooo ! I waited in line for about 20 mins to order which isn't too bad especially since they just opened a few days ago. Not to mention, they're pretty organized. They have buzzers to let you know when your order is ready. Side note: I tried to do an online order but it said it was unavailable for this location. Not sure if this is something they'll offer in the future, but fingers crossed that they will! Unfortunately by the time I ordered, they were out of their Spicy Fried Chicken but you know I'll be back to have it again! This is what I ordered: 10pc Bucket of Fried Chicken (5/5): Perfectly fried and juicy on the inside. Honestly, it's the gravy that really sets this fried chicken apart from everything else... the gravy does it all! Dip the fried chicken into the gravy and let your tastebuds do its thing! I love spicy food, so I actually cut thai chilli peppers into the gravy to give the gravy a kick (just a tip if you're eating at home) Jolly Spaghetti (5/5): Definitely a must try! Love the sweetness of the sauce. Peach Mango Pie (10/5): Mmmm, if you haven't had Jollibee's pies, ohhh you have to try it ! This is a MUST TRY! I absolutely love this flavor and you probably needa order atleast 2 for yourself. Be warned, it's pretty hot on the inside, so don't burn your mouth ! Also, the great thing is that if the pies do cool down or you wanna save it for later, stick it in the air fryer and it's just like new! Pineapple Coconut (3/5): I wasn't too fond of this flavor, but it was still okay. I'm glad to have tried it. It was too pineapple-ly for my liking but some people might really enjoy that. Pineapple Quencher (4/5): This was actually very refreshing !! It's pretty sweet which is why I didn't give it 5 stars, but it was still really good. Honestly, this would be the perfect chaser or just add some vodka/tequila and then BAM... you have a cocktail ! Spicy Chicken Deluxe (4/5): This was a pretty decent chicken sandwich. I just wish it was more spicy. It had a nice crunch with a good amount of sauce on it. I could understand how people do love their sandwiches, but for me I'd stick with the spicy fried chicken. read more

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ollibee never disappoints! The chicken is always hot, crispy, and flavorful. Even for takeout, it stays fresh and crunchy. My only gripe is that it's definitely getting more expensive, but still worth it when I'm craving that perfect crunch. read more

We didn't get the pies with our meal combos. The spaghetti was strangely good. My daughter didn't like the mashed potatoes. The chicken was better after I heated it in the microwave. The Adobo rice definitely needs more seasoning. It just wasn't my cup of tea. read more

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A Jollibee that doesn't serve yum burgers. Service is meh, your employees need adult supervision

I'm never disappointed with Jollibee! We always order the spicy chicken and adobo rice. I also like the palabok. My kids love the spaghetti. And we never leave without the peach mango pie! Yeah, sometimes the wait can be long - at any jollibee, but it's always busy! It's worth the wait and it hits the spot every single time. read more