I normally don't write reviews, but I was STARVING today and needed something quick on my lunch because I started feeling sick. I placed my order online, went home to grab my son that was sick to ride with me so he wasn't alone after my husband left and he ended up vomiting again. I called taco bell to see if they could cancel my order, but it was nowhere to be found. The nice guy assured me he would cancel it if he saw it pop up. I ended up finding my order number in my email so I called back, this guy was actually already on phone with corporate to see how they could help with getting my order canceled. He even said he would print the receipt out and hold it until my husband could come pick up the order so it was fresh. James went above and beyond for me, this is the type of customer service I love to see. This man deserves a raise. read more

The customer service experienced here through the drive thru was the worst. The female who was taking orders was very rude. So rude to the point we just wanted to get put out order in and go. So rude that we didn't order everything we would like. So rude that we wouldn't want to support this location. Oh and when did Taco Bell start putting sour cream in a regular crunchy taco? It was like eating a supreme without tomatoes. Which I just wanted a regular taco. Couldn't even get my drink with no ice. At least the food was wrapped neatly which I was willing to give two stars. But whatever, should've known to expect our order to match with the customer service they provide. read more

Taco Bell - Fast Food Near Me - Fairfield, California

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Simple order.. 1 crunchy beef and 2 soft chicken tacos... Got all beef.. Been trying to call the number but they won't answer... They should have a reading test for the staff,,, or at least get trained by a viable trainer.. At least put up a picture board with C = pic of a chicken and a B = pic of a cow read more

Lady at the window was rude. Gave her a code the app said to use and she made a big deal about it then rolls her eyes when we pull up, hands us a drink that is drenched in soda, and tells us we need to use my name from here forward, even though she pulled up our order with the code somehow? If we weren't supposed to use the code, ok, you can say it nicely. Then I get home to find some weird clear liquid, water or spit, drenched all over my tacos. I call the manager and tell him the situation, then ask if any one else has reported a weird liquid on their tacos and he responds with an attitude "No, no one else reported and spit or liquid on their tacos." No apology, nothing. Not sure why I even came back to this Taco Bell, it's always bad, I visit other ones frequently and it's always good. Won't make the mistake again. My order went straight in the garbage. read more

Taco Bell - Chalupa with spit or water poured all over it. This was NOT grease. Nasty soggy mess. - Fast Food Near Me - Fairfield, California

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The slowest drive through line I think I have ever been in. Not 1 time did I try it but 3 so not just an off day 20 min for 6 cars is ridiculous. read more

My visit was through the drive thru, and the service was very quick and easy. Erica was very knowledgeable with the menu items and was able to save me money as well as throwing in some cinnamon twists! Erica's urgency for customer satisfaction really changed my Taco Bell experiences for the better thank you Erica! We will be coming back :) read more

If your in a rush on your lunch don't go here they will mess your order up. I ordered 3 cheesy rice bean burritos ? Took a bite and what do you kno it had onions. Thanks for wasting my lunch Taco Bell definitely won't be going back. read more

Honestly, I try to stay away from fast food and nothing's really open right now so I chose to get Taco Bell and was honestly surprised considering I walked and their store was closed and all they had was the drive-through open their manager. Rob was friendly and welcoming along with the girls working there. It's rare to see people smile, and fast food and I absolutely get it. It's not an easy job, but it's nice to just simply feel appreciated in a world gone mad. This location is probably one of five in the entire world that runs like this. This man deserves a raise. read more

Visited Travis Blvd store and ended up walking out. Server turned and walked away when I said I wasn't sure what I wanted. Then got herself a drink and went on break. No one else offered help. read more

Had no issues initially. Drive through, ordered my food and paid. Man (Mercedies is name on receipt) hands me the bag, I look in and no hot sauce. No biggie. I ask for a couple packets and the response I got was following his exasperated eye roll "Man I was about to ASK YOU but you just rolled off. Now you want hot sauce?!" It was a simple thing, but the drive through employee made it into an issue when there was none. I said I would please like some hot sauce and he continued to act like this is the biggest inconvenience. "HERE" and dumped a variety of sauces in my hand and turned away staring down the empty lane behind me. Aside from not putting the extra onions on my food, the customer service leaves alot of room for improvement. Is this the new Taco Bell standard? read more

Taco Bell - Order Sticker - Fast Food Near Me - Fairfield, California

This Taco Bell location has recently gone through a remodel and seems to still finishing up the remodel, but is open for business. The new remodel looks fresh, clean and more modern. Like most fast food restaurants, they are pushing for you to order through the kiosks, but there is someone that comes out to take your order if you would rather order with a person versus the kiosk. Employees I have encountered on recent visits have been fairly nice and helpful. The best deal at Taco Bell is their Munchies Box which comes with a crunchy taco, bean burrito, chalupa, cinnamon twists and a drink for $5 plus tax! I don't think you can find this amount of food at any other fast food restaurant! read more

Taco Bell - Remodeled interior - Fast Food Near Me - Fairfield, California

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Just came through to say Taco Bell is disgusting(not in food flavor, but in food quality). Haven't had it in over 15 years. Good riddance.

Wanted to try their dragonfruit freeze. Got a large and this is what was handed to me. Does this qualify for a large since it's a freeze? I feel like this was such a waste. I should have asked them at the window but I was already late coming back from work because I didn't expect the 5 car line to take almost 30 minutes. I don't think I'm coming back here. read more

Taco Bell - Dragonfruit Freeze - Fast Food Near Me - Fairfield, California

Shit ass food . Nasty and the manger a bitch . The food is always sloppy and nasty looking . Whoever makes the food looks like a children did it . I bet teenager could work better den the adults I saw . read more

This Taco Bell is wonderful. They have excellent customer service, and fresh hot food!! 10 out of 10 highly recommend

Bad customer service. Our experience at the drive-thru was extremely unpleasant and unprofessional. It was very clear the employee was in a bad mood. We had just witnessed him arguing with a DoorDasher, and despite us trying to remain polite, his attitude carried over to us. He cut us off when we try to said we have a pickup order. When we pulled up, we got our order and we simply asked for some hot sauce. But he rolled his eyes and responded with an annoyed tone, saying, "what kind?!?". His attitude was very obvious and completely unnecessary. There was absolutely no reason for that kind of attitude over such a simple request. We were not being difficult customers- just asking for something basic. Even if there was no sauce available, we would have understood. To make matters worse, when we opened the bag, the fries were completely dumped out and not even placed properly in the container. Not to mention, they forgot 3 dipping sauces that supposed to come with the order. read more

One of the quickest Taco Bell drive thrus that I have ever been to! Also the beefy 5 layer burrito was full and cheese, so many of them skimp these days. read more

I would give this place a "0" if I could. We ordered on the app and went thru the DT they said they didn't get it. We showed the "shift leader" (so he likes to call himself) where we were charged twice and he still wouldn't do anything to help. We asked since we were charged and it shows the store number and the amount and he shrugged his shoulders and said he can't do anything. It's really sad the order didn't go through, he saw where we were charged twice and wouldn't help. Not someone I'd want a shift leader to help others grow. Lack of and NO customer service. read more

I love this taco however, they are already shortchanging customers on the way it's made. There's supposed to be cheese on both sides and it was super dry. Please keep the quality read more

Taco Bell - Cantina Chicken Crispy Taco - Fast Food Near Me - Fairfield, California

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Customer service is horrible. If you don't want to work at Taco Bell don't work there sweetheart. I was at the window and wanted to add another taco onto my order and the lady told me that I couldn't and I had to drive around again when there was no one else in line but me. I never had a problem with this Taco Bell but she was just rude. Hahahaha ridiculous read more

After their renovation they must have gotten some new people in the back because they don't know how to roll the burritos or the melts. Sauce all over the paper. Also takes way longer to get your food and it's not even hot like it use to be. I dont know what's going on but I definitely would like what I paid for and not a sloppy mess. No matter what type of job you chose to have take pride in it. Probably won't come back. Has happened 3 times. read more

What can I say about this taco ell isn't much but to check your order before you leave if dining in and if you use the drive thru check your order as well this location dosen't get orders correct and led me say there is nothing wrong with my money last time I checked! Also, the lobby is closed when the sign on the door says to open it's not my problem you don't have enough employees. It sure looked like enough employees working making food and such as well from what I could observe. read more

Taco Bell - Fast Food Near Me - Fairfield, California

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9-8-2021. Stopped by today to try the chicken sandwich taco box. It was okay. The bread was pretty good. I don't think I'd get it again, but it's worth a shot. read more

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Don't eat here or order food! I got food poisoning after getting food here. Something was just off about the guy making it and taking orders at the same time. Told me go further back (where I can't see him making the food) and he'll give it to me when it's ready. That just rubbed me the wrong way and I had this odd feeling about it. But I didn't want to over think and judge so I took my food ate it and ended up getting food poisoning. read more

Food was amazing! Fresh potatoes! Rice! And Beans! The service was really friendly and professional. And just love taking our dogs with us! Great service and quality work :) Ps: you rock! Korbin and closing crew! read more

The food was super fresh and the place is spick and span. Person at counter was very friendly. very well maintained Taco Bell location!

Taco Bell is one of my favorite American (yes, definitely American) fast food places. This one was one of the better ones! Rolled up to the drive through Monday evening and it took maybe 4 minutes for us to order, pay, and get our HOT food. Also they didn't skimp on the sauce packets we asked for. What more do I want? read more

Store is always to dirty. Tables aren't wiped down, drink machine is nasty, and even other customers here complaining about it. Staff slow to respond. No one acknowledges your arrival. Avoid this restaurant. read more

My family and I just left this location from ordering through drive through. I ordered a #3 which looked like the 3 Doritos Locos Tacos. I usually double check my order and the one time I don't, we received a burrito supreme and a regular hard taco. I also ordered chips and cheese. I called the location no longer than 15 minutes later to say that I received the wrong items and Dave notified me that I ordered the wrong item. (other recent reviews seem to say that this whole ordering the wrong item thing is a regular occurrence) I didn't receive my receipt so I couldn't double check. He said that if I came back with the wrong items, they could replace my order. However my 6 year old was hungry and just ate whatever she got. He said since we had already eaten the items -- there was nothing they could do. I told him that I would just call corporate to get it situated. I called back a few mins later and someone else answered and handed the phone to Dave. I overheard this guy saying... "she called back again." I called to express they also forgot to give the chips and cheese and if I could come back for a refund however he said since there's no way to verify if we got the chips and cheese, that there was nothing they could do and that I should just call corporate. He kept insisting that I confirmed that I did receive the chips and cheese and continued to talk over me. I asked Dave if there was anything he could do to make it right and he was taking over me. Not to mention he was helping other customers excusing me while I was on the phone. Hella f#%king rude. I thanked Dave kindly for his sh*tty customer service and hung up. I know, a whole ordeal over some tacos. I wouldn't care so much about the missing items if he had been more understanding. I know for a fact they can absolutely replace an order since it's happened a few times before. We will no longer be going to this location. read more

I was driving back from a concert and it was pretty late, around 12:30 AM. I hadn't had dinner yet so I thought I would stop at my favorite spot, Taco Bell. I checked all of the locations around me to see which were open, and this one said it was open until 2. When I tried to enter the drive through, an employee had parked their car in it so customers could not enter. I then walked up to the door and was screamed at by an employee because I asked if they were open. He shouted at me that he knew the sign said 2 AM, but they were closed. I then watched the employees all laugh at me. I am beyond disappointed. read more

Just left this location. I've never been here before once I came in. It looked inside, and was greeted nicely the guy who took my order, looked to be a manager or so, he was nice until I got to my car and noticed my order was wrong. I immediately came back inside. Told him that I said number 2 he says no you said number 3 I said once again no I said number 2! He still wanted to debate back-and-forth instead of saying maybe I heard you wrong, but I thought you said 3 but will fix the order, as a manager you should never argue with the employees. I wasn't rude. Just told him the order was wrong no big deal the guy who I believe was the cook was very nice and got my order out quickly. I appreciate him. Otherwise, I will not be back to this location and based on other reviews they do get orders wrong. read more

I haven't been to taco bell in over a decade! :0 And yet, here we are in the drive through and it's only 11pm. But we're in Fairfield and ... everything is CLOSED. A 12 pack of sh*t tacos later and some hawt sauce and my life is suddenly complete. Yo quiero taco bell. read more

How the hell do you close your dining room area at 630 pm on a Sunday ? Are you just too lazy to clean inside why does the sign outside say that the dining room is open then ? Don't be misleading people that actually want to dine inside and won't even have a sign or explanation as to why. Went to McDonald's next door instead where they're dining area is actually still open. read more

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It's 11pm, you're out in the 'burbs and you're hungry AF? There is no such place as Taco Hell. Get yo' orders of 12 pack party pack tacos filled to da max with hawt sauce and ya'll won't be starvin'. Finish it up with a sweet and juicy iced mixed lemonade. 2000 calories later you probably didn't even leave your car and finished the whole thing on your own. Shame on you... or, respect. Depending on your POV. read more

Taco Bell - Fast Food Near Me - Fairfield, California

If I order and pay,then I expect to get what I paid for! Not here. I ordered for delivery and they did not send my drink and pretty much told me they could not do anything on the phone and to come by tomorrow. I don't live in this area and coming by tomorrow is not an option. Manager refused to come to the phone and no recourse for this customer. Basically, they could care less about the customer order and experience. Sad and bad customer service. read more

Food was delicious although I wish the employee there wasn't a bit rude. The other employee who gave me my food was very sweet. 3 stars.

Who doesn't like Taco Bell !?! The drive thru experience is always pleasant and quick. When you pull up, they always have a smile on their face. If I had a choice between McDonalds and Taco Bells breakfast, it would be Taco Bell because of the AM crunch wrap with SAUSAGE. In the picture I know it looks gross, but give it a chance! It may seem small, but it's packed and stacked of breakfast goodness of a hash brown, sausage, eggs, and cheese. Their hot sauce is necessary with this breakfast crunch wrap! They have a meal that comes with the crunch wrap, 2 Cinnabon delights (which are doughy delightfulness), and a drink (orange juice was extra .30 cents) for $5.31! You are pretty much satisfied at the end of it. If I only could eat these more often and not get fat. read more

Taco Bell - AM crunch wrap with SAUSAGE - Fast Food Near Me - Fairfield, California

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This review is for the employees namely Mason. My husband went through the drive thru. Mason had a real joyful, pleasant and friendly attitude early in the morning. It makes for a more inviting environment for customers to come back. Great job Taco Bell for hiring people like Mason. read more

Taco Bell - The open hours are from 7 am to 1 am. - Fast Food Near Me - Fairfield, California

I ate one bite out of my taco and then saw this.... I called manager and got attitude "oh you can come get a free taco then". This kind of health hazard isn't about a free taco or food. It's about lack of management and training. Don't be rude to those that are making something known and becoming defensive. This is clearly lack of leadership and training. We had a large $80 order and now every single person here will definitely not be going back and sharing the same pic on social media. Rest of the food went in the trash read more

Taco Bell - Fast Food Near Me - Fairfield, California

Ok. So I know this is fast food but when I pay money for food, I expect there to be food in my bag!! This is what my chalupa supreme looked like when I unwrapped it. I always go to the Taco Bell on North Texas St and I guess I'll make a point to continue going to that one. If this is how Taco Bell serves their customers at this location, I won't be coming back. read more

Taco Bell - Fast Food Near Me - Fairfield, California