late night munchies mean a late night dessert i ordered mcflurry and some chocolate chip cookies, and cookies were free through the app read more

McDonald's - menu - Fast Food Near Me - Fairfield, California

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Terrible service! I bought a derpy McFlurry and chocolate sundae and large coke. I asked for more bobas in the McFlurry because it was clear there wasn't a lot. The manager told me no. Instead of going back and forth with someone I know that will cause more problems. If I'm paying 7+ dollars for a McFlurry I expect to get what is paid for. I could count the bobas. Crazy anyone would pay 7 bucks for yogurt. And my daughter chocolate sundae hardly had any chocolate. Won't be coming back here. read more

McDonald's - Chocolate sundae with hardly any chocolate - Fast Food Near Me - Fairfield, California

When you order food inside the wait time is always 30+ minutes and on top of the terrible wait time i've had countless incidents where they forget to bag my fries, nuggets, sauces and even drinks. Today we were given our fries like this, at that point they shouldn't have even bothered putting the white pouch in there if they were going to place it in the bag like that. The fries being flipped over wasn't even the biggest issue with their food today. The main issue was the fact they gave us moldy burger buns and fries. Im very disturbed with the negligence of this franchise. Please do be read more

McDonald's - Fast Food Near Me - Fairfield, California

I have never had a problem with any of the employees here. I've always had quick service and hot food. I like this drive thru better than the other ones. It's not one of those stupid double lane ordering lane drive thrus. It's a single lane which is nice and there's no crazy turns to maneuver like all the others in town. They just need to learn how to count. I only got 4 nuggets in my 6 piece orders. So instead of receiving 12 nuggets I only received 8. read more

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This is the worst McDonald's in the area... I ordered 1 meal and they told me to go wait at a number spot. The wait was about 8 minutes; I was about to go in! Mind you there was no one infront of us and only 1 car behind us read more

Ronald Mc Donald has retired and hired a new set of clowns to prepare and run this restaurant. This low quality location serves their classic hot French fries, colder than their milkshakes, and the chicken strips are missing everything but the feathers. Why the feathers!? So the chickens can fly away from this place, one strip at a time. Do yourself a favor, avoid this location and take heed to the other reviews, which warned all mankind of this location. read more

horrible location I was left standing in line for 10 minutes while they gossiped in the back. somebody who was changing trash didn't make anyone aware. I had limited time for breakfast before work on Sunday. I did not like how this location conducts business. Had to skip breakfast because of this. read more

Stay Away!! This is by far the slowest McDonald's drive thru in Solano county. If you want ice cold food, this is your place.

Being the AVID coupon user that I am. I received an alert from the McDonald's app about a FREE Big Mac w/purchase. I took advantage of this offer and placed my mobile order for this location. Once I arrived. It took only 5 mins exact to have my order brought out from the time I checked into my curbside spot. The drive they at the time had 12 cars n line so glad I did mobile order. Location is on a pretty busy/main road. There is also a good amount of foot traffic., so beware as you maneuver through here. They have up to 4 curbside check ins. But be sure to read them carefully prior to parking. But overall I like this location. Friendly and gets the job done. read more

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Purchased 2 meals and 2 McFlurrys but the cups were kids sized and the ice cream was filled up only halfway. I figured they probably only charge $3 or less for that small size and amount but when I checked the receipt, I was charged $4.50 each. Even my kids asked if someone had eaten out of them because they were half full. Nearly $5.00 for 3-4 spoonful of ice cream is a rip off! read more

Very clean. Staff were incredibly kind. My mom runs up to the poor cashier and says loudly "she's buying does the restroom need a key?" Poor kid was so kind to tell her no and where the bathroom was. I ordered, she brought out our food and checked on us twice. So kind and clean. Food was good. read more

The service was horrible and the ladies inside were very disrespectful and didn't give us the right food, do not recommend coming here at all. 0/10 read more

I went to this McDonald's to use my rewards points. I wanted to redeem my free mcchicken. In the app I can get a hot n spicy or regular I asked for the hot n spicy at the speaker the guy basically told me no I couldn't get it and he could not void it but I was previously a manager at McDonald's and I know how the pos works and the guy started to give me attitude and so did the rude ass lady at the window. I will not be coming back and my food was cold too! read more

Although it's McDonald's and in kinda a sketchy area, the manager (on July 19 about 9 am) is extremely attentive to the customers. As I sit here watching her, she is respectful to all no matter what their lifestyle is and cares about the customer. read more

My usual morning starts with me running late and a craving for an iced coffee yet do not want to be at the Starbucks line for 20 minutes so I then go to the closet MAC around. In and out in 3 minutes, I timed it! Service:They are very friendly here, like any other when I do order fries I ALWAYS have to ask for ketchup! WTF are we in a tomato recession too! Eat in: it's very clean inside how ever they only have one stall so that is a bit of a down side for me, especially if you have a toddler that is in a rush to pee pee. Food: Like any other greasy loving burger, I never order but I do enjoy their iced coffee; coffee flavor, silly I know! and some fries. Did I mention I LOVE their Iced coffee-Coffee flavor?! read more

These damn anarchists gave me a 20 piece nugget meal with NO SAUCE. i'll let that sink in. do you wanna know how many nuggets it took to until my sauce was gone? zero because i received zero sauce what person of character gives mcnuggets to another living being without sauce? i am appalled and will no longer patronize this establishment until they are better at issuing out sauce *update* they still suck. forgot BOTH of the apple slices from my kids meals, forgot my coke, forgot the cheese on my mcmuffin. i feel like, instead of reading, this place tries to memorize what the order is and are not good at memorizing and reading. like cmon man, *update* they've gotten better, they remembered my sauce read more

Very respectful also polite to customers just being there for lunch just to me by surprise! Thank you very much . the LADIES are so humble and loving thank once again GREAT JOB read more

What can I say, its McDonalds.. Home of the McNuggets. ;) I dont usually eat in here, but do my usual order to any McDonald's Restaurant. They have the best McNugget Deals that money can buy, but be warned, this particular McDonald Location is very stingy about their sauce. Like, why just give me 1 sauce for the 20 piece McNuggets for $4.99+tax... I need like 4 sauce for that! And to get extra, they'll charge you! WTHECK! Ummmmz.... I'll just leave it as that! Worse customer service ever! Ive never ever been treated such a low class citizen than any other McDonald place Ive ever been too... Even McDonald's in Walmart does it better. #TrueStory read more

Customer service is horrible. Workers were rude and not helpful at all, they did not know what was in stock nor did they know what was fully on the menu. I would rank lower then a one star but not allowed through yelp. read more

I like coming to this one since I felt the food was fresher than other areas. The one complaint I have is- when I paid for my food, the employee's glove had a huge rip on this thumb area and he took my card. That's a big no no for me. He touched the person's card/ money in front of me & then he cross contaminated by touching my card. This is a time where cleanliness and sanitation is an upMost priority. I was disgusted at first and i sanitized my card immediately. I honestly don't mind waiting a few seconds longer if they needed to switch out gloves. Since it's a way to keep everyone safe. Other than that, food was good and fresh! read more

They messed up my mom's order today. That wasn't fun. And, it's worse when they don't apologize. Not very good customer service. I was surprised they didn't have balsamic vinaigrette for my side salad. :( Probably the only things I'll ever order is the Egg McMuffin, the side salad, the parfait, and the soft serve ice cream cone. The rest of the food is a fatty mess. read more

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I've been coming to this restuarnt for a couple of years now and the improvements are applauded. Staff is diverse. Managment is friendly. I met the owner of this franchise and she is super nice and professional. She is a hands on owner that supports her staff and customers, which results in better quality of food and service. Good Job! read more

I just went through the drive thru and the person, I wont call her a lady, that was working the window obviously has more important things to talk about. All I saw was her back, the back of her head and the back of her elbow. Her hair was in a nice bun. She just stuck her arm out. No greeting, never saw her face. After she shoved items at me, I asked for ketchup, napkins, and salt. Then she looked at me like 'who the hell are you'. She gave me ketchup and pepper! I asked about napkins, and very snarky said they're in the bag. Im sorry I bothered her. Wont be going there ever again. They're too busy with their own agendas. read more

This McDonald's aren't following the Coronavirus guidelines precaution. Not recommended.

Cashier tried tricking me to pay more. Are they trained to say things in a certain way so you think what you are going to pay is the same as what's on wall menu? When I noticed the tricky lingo coming from that gal, i had to even argue with her about her tactics. While food has lots of fat and chemicals, it can taste good to the mouth. My tummy got upset later when i paid the price for my mistake in going. read more

STOP HIRING RUDE PEOPLE! These employees really act like I filled out the application and made them work there! The rude guy with the glasses and beard at the window doesnt even know how to read a receipt! Handed me one bag and I asked "where is the other bag with the rest of my food?" And he snapped "what do you mean other bag?!?". Shouldn't you know what order you are giving out? And gripping the bag and squishing the food inside cause you are pissy? Seriously? Plain out rude. read more

Beware they tryed ripping me off selling me a small ice coffee when i ordered a medium i asked several times for a bigger cup and they refused only when i asked to return it did they give me a bigger cup and i asked for a refund not more coffee. the asain lady who is running this place at 9:45 is rude and obviously not very smart read more

Pretty good spot for a McDs .... Just walk over when my grandpa needs me to bring him to the 99cents store or Target read more

I'm writing this review based off the past two times I have been there. One time the drive through line was very long so I went inside to pick up breakfast before work. The older African American gentleman was extremely nice. My food came out quickly & hot. When I was driving away I noticed I lost my engagement ring somewhere between my car & the restaurant. I went back inside & asked the gentlemen if any one has turned it in & gave him my number in case someone finds if. He then searched the restaurant & the parking lot with me. Trying his hardest to help me find my ring. Even though he didn't have to help me at all, he still chose to. To me that is excellent customer service! Luckily I found my ring in my Mc Donald's bag when I got to work :) I don't know the tall gentleman's name but I really appreciate all his effort. I went there yesterday for a second time. I went in again because the drive through line was really long. The Cashier rang me up & the service was good. But the African American lady with short hair (once again I don't the name) had excellent customer service. She was extremely friendly & made sure I had everything I needed. She asked if I wanted or needed anything & etc. I've read all the bad reviews for this place. I don't know if she was going above & beyond so that people change their reviews. But either way she had good customer service & I was happy with how I was treated. I have yet to receive bad customer service at this location the past 6 months. read more

Says their open till 2am total bullshit. Drove up to the drive thru saw an employee there, didn't answer or take an order at all!! Don't tryst this location. read more

So this McDonald's is still poorly run. I was the 3rd car in drive thru. I waited about 15 minutes. My fries were barely warm. Once I leave I don't have time to go back and ask for a fresh order. read more

Ordered hot cakes and sausage, apple pie, and a sausage McMuffin meal without cheese. Should of known something was wrong when the girl handed me the hot cakes and sausage sideways in the bag. McMuffin had cheese and hot cakes we cold like they just came out of the freezer. I'd give them no stars if I could. Worst McD's ever. read more

Just wanted to mention an experience that I witnessed when a good friend of mine decided to buy himself a quick snack and went to McDonald's. He bought some french fries and went over to a friends house where I happen to be at and thats when it happened. He did look well at first, he looked as though he was going to get sick on us. He sat there for a short period of time and then mention to both our other friend and myself of the fact that he was not feeling well. He got up from the kitchen table and proceed to head to the guest bathroom. There he vomited the fries and anything else that was in this stomach. Boy, I tell you I never saw that reaction ever before from someone after eating some fast food. I guess I'm writing this to warn you of fast food, especially when you haven't had fast food in a good period of time. Be on the look out for some grease, because it's not good and majority of the food in these fast food joints are stacked to the max with grease read more

This is the worst McDonald's I've been to.Ordered online on the apps and it says once you get to the parking lot they'd prepare your food and after I get to the parking lot and had to wait for 10mins and still my food not ready so I went inside and ask them if my order is ready and not even preparing them so I ask for a manager if I can just cancel my order cuz I didn't have time to wait then they started prepping them. All I can say is bad bad management they don't how to organize here even go to drive thru you still have to wait for 8-10 mins to get your food! Pls don't go here read more

This is by far the filthiest McDonald's I have ever been too. As you walk in the place has a very foul odor. I mean it's McDonald's but there are certain health code you have to live up to. I didn't even purchase anything. Rest rooms very dirty as while. read more

If I don't have my coffee, I am a raging, lethargic bitch. With that said, I need me a cup of joe to start my morning everyday. The coffee shops around Fairfield are congested and overpriced (i.e. Starbucks and Peet's), but my trusty local McDs always serves me up some bold coffee in about 7 minutes (drive-thru time). The employees are not super happy to be there, nor are they disgruntled... They are just doing their job like the rest of us. read more

$15.00 an hour is what we should be paying rude, impatient, wrong order taking individuals? Wow, my wife ordered a sausage EGG and cheese biscuit, she received it without the egg. After bringing the mistake to the (overpaid) counter girl, my wife was told it will be an extra dollar and that it was her fault. I'm not a big fan of the customer is always right, but I do believe in trying just a little bit in getting them to be a return customer!! Just sad. read more

Since I started my job out here in Fairfield coming from Antioch Ive been to this McDonalds 3x so far because my job is right down the street and all 3 times I'd order from drive-thru. The workers at drive-thru are so rude, never could get the order right, there was always something missing from my orders (ordering for just 2 people). One time the cashier at drive thru swiped my card the wrong way because her and 3 other girls were talking about other things besides doing their job, then she told me my card was declined...if she had been paying attn, she wouldve swiped it the right way the 1st time. They need to hire people thats serious about doing their job right and not fuckin' around while theyre clocked in, esp when peoples in a rush to get to work in the morning. read more

How are we sitting here for nearly ten min per car waiting for Anybody to take an order?? Come on people get it together. You should have this down by now. read more

One word describes several experiences with this mcdonalds; RATCHET. If I wanted the ghetto experience I'd flash back to my past. Leave the trash at home while you work. Wash your hands and dump the attitude. Please get my orders correct they've been wrong the paat few times I've had to stop whether it be coffee or whatever. read more