Cancel

    Open app

    Search

    Jollibee

    2.4 (267 reviews)
    Closed 10:00 am - 8:00 pm

    Order Jollibee Takeout or Delivery

    Jollibee Photos

    Business Info

    JOLLIBEE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Dogs allowed

    You might also consider

    Recommended Reviews - Jollibee

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Brad G.

    First thing is first... This was the first time my wife had Jollibee since leaving the Philippines. Filipina approval! (I was so afraid it wouldn't live up to the same standards and quality.). So why 3 stars? This location. Good lord. We might go to the burbs locations on our next visit. This location is on Michigan Avenue right across from the Art Museum. It's already a busy area... pair that with all the downtown Filipinos eating here and all of the other people that have heard how Filipinos love their Jollibee... what a recipe for disaster-busy. The first time we went... we stood in line for 10 minutes just to be told the wait time would be 1 hour. We decided to leave and return another time... but the next time we placed an online order in advance. Before leaving the aquarium, we placed the order for pickup... the app told us the order would be ready within 10 minutes. Ok... sounds good. We had a 30ish minute walk ahead. We arrived 50 minutes after the Order Ready ETA... and still had to wait 20 minutes more before someone even spoke to us at the pick-up side. Needless to say, it was an absolute madhouse every time we visited or walked by. Complete chaos, and I can only hope those employees are paid well. Food-wise - It was delicious. My wife had Jolly spaghetti and chickenjoy. I just wanted a chicken sandwich, and it was delicious. I was able to eat half of it one day and half of it later that night after a concert. I also ordered an Ube pie... something I didn't get to try while in the Philippines because all we could ever find were peach mango pies and buko pies. It was also delicious! So with that... if you need your Jolibee and can be patient through the long wait... you'll be satisfied. I love Jolibee, and I'm generally a patient person, but the headache with this place is too much. I'll try the other Chicago locations next time.

    6pc Chickenjoy Meal Deal
    Connie L.

    Jollibee Chicken is soo good! It was very crispy and juicy. By far one of the better (if not best) fast food fried chicken we've had. I thought the sides were okay. Not really a fan of their sweet spaghetti but the adobo rice seasoning was solid (albeit the texture a tad mushy). Peach mango pie was yummy. The main downside was how ridiculously long the wait was. We waited 2+ hours for our meal and the order counter was very disorganized. Lots of premade chicken sitting out and orders scattered. Otherwise their food is good.

    Trying to figure out my refund was another mind blowing ordeal apparently
    Diane W.

    Absolutely awful, AVOID this place. Was excited to see it as it's been years since my last time in Makati and Manila. Ordered an Ube pie and coconut dream freeze... waited 15 minutes for the drink that was never made. Watched the employee try to figure out how to make it, get on her phone, go in the back for a while, go back on the phone, made one (?) then dumped it out and proceeded to repeat. I went up to the cashier at least 4 times, asked him for my money back as we expected a quick in and out here ( it is a fast food place after all). I do understand they had opened 5 minutes earlier so they were getting things up and running, but let me know that upon ordering and don't tell me it'll be 2 minutes.... We had to get to Wrigley and finally demanded and was given our money back. Ube pie was fried crap; couldn't finish one bite. No drink. Yuck.

    Darnell S.

    First time having Jollibee and I have to say it most definitely lives up to the hype. I got the 3 piece meal with a side of fries, and a biscuit. Also got their pineapple refresher, 10/10 on the drink. The chicken was nice and fresh, juicy and packed with flavor. Only reason I'm not going themba 5 star is because they ran out of change to give back with was a bummer back no biggie their drink machine was iceless so it made the drinks hot.

    Fried chicken
    James F.

    Aloha Chicken !!!! Very interesting combination of fried chicken , pineapple not grilled to perfection :( , bacon , lettuce and some Aloha sauce that was so so , got the combo w fries and a soda . My associate went pig wild and ordered Chicken and rice , this crazy spaghetti dish w hot dogs and all meals came w fries .

    Joe C.

    The cashier was polite and hospitable but they had me waiting 20 minutes on a burger, at 20 minutes they haven't even started so I got a refund. Wasted most of my break.

    2pc Chickenjoy w/ Palabok Fiesta
    Veronica L.

    This is far from fast food, as our meal took a while to get to us! We went on a Sunday at 5pm and the place was 1/3 full. Jollibee ran out of their buzzers for some people, so they had to call out orders. The table was quite dirty, but thankfully an employee wiped them down shortly after. After 20 min of waiting and a large group order in front of us, we finally got our 2 pc Chickenjoy w/ Palabok Fiesta. The chicken was the better part of the meal, where the pieces paired well with their gravy. The palabok, however, tasted quite muted, but it's from a fast food chain so it makes sense. The worst part of my experience was that I saw an employee refill the ice and touch them with their bare hands, after wiping down tables! Quite unsanitary. Between the service and cleanliness, I won't be returning.

    Spicy Chicken Sandwich
    Jason S.

    I've been wanting to try Jollibee for years, and I finally decided to order it for dinner when I saw it on DoorDash. I got the 2-piece chicken meal with a side of spaghetti, the peach mango pie, and a spicy chicken sandwich. First, the chicken was phenomenal--probably the best bone-in chicken I've ever had from a fast-food spot. While I'm usually more of a boneless kind of guy and one of my pieces didn't have much meat, the leg piece was perfect. The gravy it came with was absolutely delicious and paired perfectly with the chicken. I might try the tenders next time, but the bone-in chicken is hard to beat! The spaghetti was a must-try for me because I've heard so much about it. It's definitely unconventional for fast food, but it was surprisingly good--I loved it! The unique sweet-savory flavor totally worked for me. The spicy chicken sandwich was solid--no complaints there. But the peach mango pie? That was incredible! Hands down better than McDonald's apple pie by a mile. Overall, I'd get Jollibee anytime I'm in the area. For fast food, the quality exceeded my expectations. I didn't dine in, so I can't comment on the service or atmosphere or some of the other lower reviews but the food and delivery were perfect. For what it is, Jollibee deserves a solid 5 stars!

    Spicy Deluxe
    Mark T.

    I've decided to be nice. A fast-food restaurant forgetting an ingredient is not an unforgivable act. Also, the bar for fast-food is lower than that of fast-casual (looking at you, Lucy's). After reading some horror stories in others' reviews, I was ready to have good food, but potentially abysmal service. In my experience, both the service and the food were fine, neither is anything to write home about. I stopped in at 11am to beat the lunch rush. I ordered a Spicy Deluxe, and it came out 5 minutes later (I checked). No issues with the service, not black tie, but perfectly fine for fast food. The sandwich was also acceptable for a place like this. The chicken seemed to have spent some quality time hanging out under a lamp, though that is to be expected. What *was* a pleasant surprise is the piece of chicken was notably large, and had a terrific crisp crust. On the flip side, I did find it a bit dry despite the veggies. Also, those jalapenos would have been instrumental in adding some heat, as a sriracha-based mayo is not enough to tingle my tastebuds. Final note: I did like the bread - brioche? Thus, we have a fast-food chicken shop which I (controversially?) prefer to Chick-Fil-A. Compared to McD's, it depends on how well run is the McD's! While there are better fried chicken spots within a couple blocks, Jollibee works in a pinch. Now, can we please add some wings to our Bee friend? They seem to be hidden most of the time!

    Chicago R.

    Horrible service . Expect a 30 minute wait even without a line. Food has been sitting there waiting for someone to just hand it to me. This location needs better management

    6pc Chickenjoy Bucket, Jolly Spaghetti, Gravy
    Lisa N.

    I felt a greed overwhelm me this time. I always have a fantastic time eating Jollibee but this time was different, a bit sinister. The greed told me to destroy Jollibee so that I could be the last person to ever taste the beauty of Jollibee. Minutes of eating Jollibee felt like seconds. After I finished my meal, I went to the bathroom and then tripped on the bathroom door coming out. When I tripped, a worker held the door for me and helped me up. An Angel. That brought me back to my senses. Thank you. The wait will always be long once you come here. That's what you get when you're dating someone so popular I mean eating somewhere popular. It is something I will always be willing to bear for you Jollyboyfriend.

    Myra Y.

    Went on a Monday late afternoon and our order took over 30 minutes. I ordered a 10 pc bucket along with 2 Ube pies and a yum burger. We received only 1 Ube pie and the other being mango pie. The only positive is that the chicken was fresh out of the fryer. They need to work on the efficiency of the kitchen.

    Menu

    See all

    2 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    26 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Brad G.
    510
    811
    5888

    10 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    10 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    7 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David W.
    20
    122
    10

    2 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Joe C.
    355
    1038
    14226

    1 year ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 2

    2 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Thanks for stopping by — we can’t wait to welcome you again!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    1 month ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 1

    1 year ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2
    Photo of Susan L.
    1
    342
    1129

    7 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ryan F.
    432
    20
    0

    5 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim M.
    8
    142
    19

    9 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Laura F.
    134
    34
    12

    8 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sandra S.
    180
    42
    17

    11 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lydell W.
    103
    34
    11

    8 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Wait was long but the chicken was awesome!!! Had a bucket of spicy chicken. A1 Detroit was in the house!!!

    Business owner information

    Photo of Maria D.

    Maria D.

    Thank you SO much for eating with us, we appreciate your review!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike S.
    313
    39
    22

    7 months ago

    Business owner information

    Photo of Maria D.

    Maria D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 7

    Jollibee Reviews in Other Languages

    Ask the Community - Jollibee

    Where space to park?

    There's a paid parking lot a block away

    View All 2 Questions

    You might also consider

    Devil Dawgs-Gold Coast

    Devil Dawgs-Gold Coast

    4.4(281 reviews)
    1.2 miNear North Side
    Locally owned & operated
    Outdoor seating

    My friend was visiting from San Francisco and she wanted to try a Chicago dog so I took her to…read moreDevil Dawgs. Devil Dawgs makes the best Chicago dog I've ever had! So fresh and flavorful. She is pescatarian so it was awesome that she was able to get a veggie dog Chicago style. She also had the Icelandic Dawg which she said was very good as well. My Chicago dog came out very fast but her veggie dog took about 10 minutes. I love how the location is close to magnificent mile so it was easy to grab the dogs then go back to shopping. If you need to take someone to get a Chicago dog I highly recommend Devil Dawgs!

    I ordered the 5-piece chicken strips with fries, a side of cheese sauce, and the devil sauce -- and…read morewow, this hit exactly how I needed it to. The chicken strips were perfectly crispy on the outside and super juicy on the inside. You can tell they're made fresh -- not dry at all, just tender and flavorful with that golden crunch in every bite. The fries were just as good -- hot, crispy, and the perfect base for that cheese sauce. Speaking of the cheese... so smooth and rich, it honestly made the whole meal even better. And the devil sauce?? SO good. It has that perfect balance of heat and flavor -- not overwhelming, but definitely gives a little kick that keeps you going back for more. Everything together was just one of those simple but so satisfying meals. Perfect portions, great flavor, and exactly what you want when you're craving comfort food. Definitely would order this again -- no question.

    Photos
    Devil Dawgs-Gold Coast
    Devil Dawgs-Gold Coast
    Devil Dawgs-Gold Coast

    See all

    Jollibee - hotdogs - Updated May 2026

    Loading...
    Loading...
    Loading...