So I was informed after scheduling 2 knee surgeries this fall that Orthopedic Associates no longer…read moretakes Humana PPO. As of August 1st. Some things are out of control with insurance especially when Orthopedic Associates makes a decision to go with another book keeping system in the middle of the year. Just letting you know. This was a decision by management and billing company. I really liked my surgeon and the care but now have to find another doctor.

I cannot say enough great things about Orthopedic Associates, especially Dr. Cantrell and his…read moreincredible team. Dr. Cantrell has performed multiple knee surgeries for me as well as a shoulder surgery, and every single time the results have been outstanding. His skill, precision, and consistency are truly remarkable. What really sets Dr. Cantrell apart is the way he listens. He takes his time at every appointment, explains everything clearly, and always works to find the best possible approach for each specific situation. You never feel rushed, and you always feel heard and confident in the plan moving forward. The staff is just as exceptional. Julie and Peyton are absolutely amazing,professional, kind, responsive, and genuinely caring. They make the entire process seamless, from scheduling to follow ups, and they go above and beyond to make sure you're comfortable and taken care of. If you're looking for an orthopedic team that combines top tier surgical expertise with compassion, attention to detail, and outstanding support staff, Orthopedic Associates and Dr. Cantrell's team are second to none. I would recommend them without hesitation.

I've had not one but two major falls, I wasn't sure I'd make it thru these ordeals, but Tyler Watts…read moreand Jessica Golias had patience and pushed me thru this Jessica took the time to always be looking how to make my exercises geared to me , maybe if need a taller chair, or lower chair, or an extra pillow. Jessica is amazing she paid close attention to my needs knowing to push me when she knew I was not wanting too! Jessica and Tyler were my perfect team! Both Tyler Watts and Jessica Golias for them there job is a vocation, calling to help people get back to being the best person we can be! Love this! Their front office Nathan is amazing, if you need help' this is the place for you! I love their "Can Do " drive! Thank you Tyler , Jessica, thank you Nathan !

I just wrapped up going to Greater Therapy Centers in Lewisville for some odd back pain I had been…read morehaving. If you don't want to read all of this review (since it might end up a bit long), the TLDR version is that they did a fantastic job of fixing my issue and they did so with minimal info. All of the staff also were very nice throughout. When my doctor initially recommended physical therapy, I was a little pessimistic on its chances of fixing the issue. That was in large part because describing the issue wasn't the easiest thing in the world. My back felt fine 90% of the time, but stand up for longer than 10-20 minutes and all of a sudden I was hunched over in pain. There was no clear cause of it either. Basically, I knew I wasn't going to be able to give a therapist a lot of info to go off of and I knew that could mean they wouldn't be able to hone in on the issue. However, I'm happy to say that Brandon and Howard managed to take the gibberish description I gave them and devise a treatment plan that actually fixed the issue entirely. For reference, this was a back problem I had been experiencing since early March. (2-3 months.) No amount of muscle relaxers, anti inflammatory meds, heat pad sessions, or stretching seemed to do anything for it either. PT did the trick though. It is great to be past it finally, especially since surgery was in the conversation. For anyone trying to decide on a place to go, I definitely recommend this place. The staff are courteous, knowledgeable, and care about getting your issue fixed. I've been in places after surgery where you felt like the therapist was doing his/her best to get you out the door. GTC was essentially the opposite of that for me. Their focus was on getting me back to normal, not on who their next patient would be.

In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I…read moreintentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, despite my out-of-pocket maximum having already been satisfied. I immediately raised the concern, questioned why I owed this charge, but paid it anyway. I explained my strategy to S2S again, and said that I will not pay any out of pocket expense during 2021, and that we should cancel any future appointments until this was resolved. I was told it must be an error on BCBS's end, and they would get it taken care of, and that I needed the therapy, so please continue my scheduled appointments. They told me at my next appointment that BCBS said I had exceeded my maximum allowed sessions for the year, but not to worry. They would get another prescription from my Surgeon for additional therapy, and I would not be charged anything. I suggested cancelling that appointment until they received the prescription, and BCBS had approved it. They assured me that I would not be charged anything, and they were 100% confident they would handle it. Based on these clear and repeated assurances, I continued treatment in good faith. At no point during my visits was I informed of an outstanding balance, provided documentation of charges, or told payment would be required. After a few more visits, when checking in, I asked for an update. I was told that I had a balance, and that they had been adding charges every time I came. I was very upset, reminded them of our many conversations about this, & cancelled that appointment, and any future appointments. They kept pressuring me to continue my therapy. I told them that if & when they get these charges removed and provided me with written assurance that I owed nothing, then I would return. I never heard anything from S2S until several months later. I was contacted by their accounting department and informed that I had a balance of nearly $700. I again explained the prior assurances made by management. I was told the matter would be reviewed and that I would be contacted if there was an issue. I never heard anything else from S2S, until more than a year of no communication. It was their accounting department asking if I contact BCBS and appeal their case and try to get BCBS to agree to pay the balance. I agreed to help, and spent almost 4 hours working directly with my insurance provider trying to appeal the charges, but was unsuccessful. I promptly relayed this information to S2S. They thanked me for trying and hung up. I assumed that was the end of it. Nearly four years after treatment, I was contacted by Meredith Tittle (the owner) offering me a payment plan, despite the prior assurances that these charges would never be my responsibility. I informed Meredith (in detail) about every conversation I had with her people. Soon thereafter, the account was sent to collections and reported to the credit bureaus, but the new amount is over $1,000. This dispute is not about ability to pay--it is about reliance on repeated representations made by staff who stated they had authority and assured me I would not be charged. Those assurances were the sole reason I continued treatment. My advice to others is simple: do not rely on verbal assurances from S2S regarding billing or insurance coverage--get everything in writing.

I love this studio! I have been here for about 5-6 classes and love their instructors and they are…read morewell educated and passionate about teaching throughout their various Pilates classes. The office staff is very kind and greet you as you're checking in.

Very happy I made the choice to come here for chiropractic care!…read more The women at the front desk are very friendly and helpful. I've been seeing Shane for the treatment. He's thorough in addressing your concerns and giving advice on maintenance between visits. During the adjustment, it doesn't feel rushed and once you're done he has you walk around to see how everything feels. Afterwards, you get 12 minutes on a massage water table or anti gravity massage chair (heaven) and depending, a cool laser treatment and kinetic tape. Definitely opt for the kinetic tape! So glad I've found village chiropractic center!

My family has been using Village Chiropractic off and on for years. It appears that they were…read morebought out by VRX Medical. Today, my wife received a sketchy call from some third-party company (Transworld Systems Inc) claiming to be calling on behalf of VRX Medical and asking her to reveal Personal Identifying Information. After a little research, it seems that there are tons of complaints about this company on the Better Business Bureau web site. Neither Village Chiropractic or VRX Medical has contacted us about any balance owed. What a horrible way to do business and Village Chiropractic can be sure of one thing: we will never, ever use their services again! Turns out we owed them a co-pay that they failed to collect at the last visit. They had the wrong address recorded for her account--even though they had to make a copy of her drivers license and insurance card. They never called, they claim to have sent 2 invoices to the wrong address, and turned us into collections over $50 because of their failure to properly communicate. What a joke this place is! Stay away--stay very far away!!!

Absolutely horrible service. They don't answer phone. When I finally got through they scheduled me…read morefor appt, then 8 hours before appt they call and say they need referral from doc. My doc sent referral but then they said they need one from my primary doctor. They text me an appt reminder and when I try to reply with the text says auto no reply. They send me an email to fill out my paperwork before my appt. When I try to reply to email, it say auto email only unable to reply. 3 days later I finally get in touch with scheduler, tell her about how I could not reply to email or text, she tells me not her problem she did not design the process. Great attitude. After several days of no contact, I found another place. Don't waste your time, if they are this uncaring and unprofessional about just scheduling, their treatment is probably just as bad or worse. Good reddens, to bad I wasted all this time for nothing.

I broke my shoulder several months ago and after my sling was off, my shoulder was frozen. I went…read moreto another physical therapy place for several weeks and I was not improving at all! The therapy was completely ineffective! They did no manual manipulation at all. Someone referred me to Kathy, at D&D Sports Med in Denton. She is fantastic!! I could tell after my first session, that she was doing what I needed! Kathy is vey knowledgeable in her job and knows exactly what to do! She is very kind, and concerned about her patients! My shoulder is almost 100 percent better! The entire staff is excellent! I highly recommend D&D, if you need any kind of physical therapy!

Last fall I was training to run a trail marathon and had injured my hip flexor. I was stuborn…read moreenough to keep training and the pain travelled into my back. Dr. Brown helped me get back on track and I was able to run the marathon. I would recommend him to anyone, especially an athlete. Then this week as strange as it sounds I was trampled by a cow at the rodeo during the wild cow milking contest. Heh, heh. Dr. Brown just adjusted me and I am on my way to recovery.

I can't say enough good things about Core Chiropractic. I enjoyed the friendly service and my back…read moreworks much better now after an alignment. There was no waits d they get you in fast! Plus James Brown is a fellow Marine, Ohraa!

It is always a great treat to have an adjustment from Dr. Baugher. It is in and out, fast and…read moreeffective. Even when I let too long go between sessions, I feel like it helps so much and no one ever gives me a hard time for not going more regularly. It is a happy, uplifting space. Does my spirit good too. Thank you all.

Best staff and chiropractor ever! EVERYONE at this office is kind, caring and genuinely concerned…read morefor you. They are also efficient and more than competent and their respective jobs.

I love getting adjusted here. The staff is always friendly and the doctors do their best to make…read moresure you get the care you need and deserve.

Tried to force me into X-rays not covered by insurance. Very old equipment in office. I would…read morerather go to the joint for less money for the whole treatment