This place is great! I used to sell medical equipment and have been in and out of a lot of…read morefacilities. I now find myself in need of a rehab facility and this one is incredible.. The therapists listen, are attentive, thoughtful, and very knowledgeable. I have found it very easy to schedule appointments and change appointments.

Several visits here now for PT. Staff is friendly and accommodating. Easy to schedule with.read more

I cannot say enough great things about Orthopedic Associates, especially Dr. Cantrell and his…read moreincredible team. Dr. Cantrell has performed multiple knee surgeries for me as well as a shoulder surgery, and every single time the results have been outstanding. His skill, precision, and consistency are truly remarkable. What really sets Dr. Cantrell apart is the way he listens. He takes his time at every appointment, explains everything clearly, and always works to find the best possible approach for each specific situation. You never feel rushed, and you always feel heard and confident in the plan moving forward. The staff is just as exceptional. Julie and Peyton are absolutely amazing,professional, kind, responsive, and genuinely caring. They make the entire process seamless, from scheduling to follow ups, and they go above and beyond to make sure you're comfortable and taken care of. If you're looking for an orthopedic team that combines top tier surgical expertise with compassion, attention to detail, and outstanding support staff, Orthopedic Associates and Dr. Cantrell's team are second to none. I would recommend them without hesitation.

Some of the people here could be a lot more professional. The front desk ladies were very sweet. I…read morewas not informed that my appointment had been cancelled. They were kind enough to offer me a later time and for me to wait. I would've liked to be notified but they were so nice and very quick to get me back. I was in pain and tired of trying to see what was wrong. As soon as I was taken back, I was super disappointed. The nurse was not too kind and I was just overly frustrated at the situation at hand already. I don't know why she assumed my injury was due to work when I mentioned what I did for work. She said to me that it doesn't matter and if there is even a small possibility it could be work related then my appointment must be cancelled. I would be more understanding if she wasn't so rude to me while saying that. She rushed me up front and it felt like she had better things to do than see me. She just escorted me out of the room and let me know they will call me later. I have come here for almost the same thing on a different spot but never jumped to workers comp like this time. I ended up crying while leaving the office. I do not recommend going here or at least earlier apppointments!

I had both my hips replaced in August and after the in home therapy I chose S2S Performance for the…read moreout patient follow on therapy I needed. Everything about S2S was outstanding from the scheduling/therapy/equipment/helpers etc. Both Meredith and Elise are incredible in both knowledge and skill. I had a lot of questions throughout the 6 weeks of therapy and they both answered all my questions. While getting my therapy there I could not help but notice the Pilates classes going on and the professional instructors leading those classes. I finished my therapy in November and think they S2S have moved to a different location on FM 407 to add needed space. There's a reason they have won best in Denton County for numerous years. I have had other experiences with therapy in the Flower Mound area, and while they were not bad, they were nothing close to the great experience I had at S2S. They also handled all the insurance issues. Thanks S2S. Dave Slack Double Oak, TX.

In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I…read moreintentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, despite my out-of-pocket maximum having already been satisfied. I immediately raised the concern, questioned why I owed this charge, but paid it anyway. I explained my strategy to S2S again, and said that I will not pay any out of pocket expense during 2021, and that we should cancel any future appointments until this was resolved. I was told it must be an error on BCBS's end, and they would get it taken care of, and that I needed the therapy, so please continue my scheduled appointments. They told me at my next appointment that BCBS said I had exceeded my maximum allowed sessions for the year, but not to worry. They would get another prescription from my Surgeon for additional therapy, and I would not be charged anything. I suggested cancelling that appointment until they received the prescription, and BCBS had approved it. They assured me that I would not be charged anything, and they were 100% confident they would handle it. Based on these clear and repeated assurances, I continued treatment in good faith. At no point during my visits was I informed of an outstanding balance, provided documentation of charges, or told payment would be required. After a few more visits, when checking in, I asked for an update. I was told that I had a balance, and that they had been adding charges every time I came. I was very upset, reminded them of our many conversations about this, & cancelled that appointment, and any future appointments. They kept pressuring me to continue my therapy. I told them that if & when they get these charges removed and provided me with written assurance that I owed nothing, then I would return. I never heard anything from S2S until several months later. I was contacted by their accounting department and informed that I had a balance of nearly $700. I again explained the prior assurances made by management. I was told the matter would be reviewed and that I would be contacted if there was an issue. I never heard anything else from S2S, until more than a year of no communication. It was their accounting department asking if I contact BCBS and appeal their case and try to get BCBS to agree to pay the balance. I agreed to help, and spent almost 4 hours working directly with my insurance provider trying to appeal the charges, but was unsuccessful. I promptly relayed this information to S2S. They thanked me for trying and hung up. I assumed that was the end of it. Nearly four years after treatment, I was contacted by Meredith Tittle (the owner) offering me a payment plan, despite the prior assurances that these charges would never be my responsibility. I informed Meredith (in detail) about every conversation I had with her people. Soon thereafter, the account was sent to collections and reported to the credit bureaus, but the new amount is over $1,000. This dispute is not about ability to pay--it is about reliance on repeated representations made by staff who stated they had authority and assured me I would not be charged. Those assurances were the sole reason I continued treatment. My advice to others is simple: do not rely on verbal assurances from S2S regarding billing or insurance coverage--get everything in writing.

A HUGE shout out to icare Rehabilitation Hospital in Parker Square. The folks here are A+ and have…read moregiven my mother in law wings. If you or a loved one has suffered a neurological trauma that has impacted your ability to complete tasks - occupational, physical and speech therapy are offered at the same location! I have been in and out of therapy facilities since I was 16 and my mother was diagnosed with Multiple Sclerosis and the team and facility here blows me away. Feel free to reach out with any questions. https://m.facebook.com/icarerehabilitation/

As I get older little things start to creep up on me like little injuries. Well I hurt myself going…read moredown a kid slide, cracked my leg bone. After getting out of the boot, Gina and her staff figured out I also had some tendon issue and helped be rehab the entire problem. They really know how to look beyond what is evident.

Awesome doctors and nurses who care about the patients they are taking care of. The only reason…read morethey get 4 stars is their back office is not good. Everything from setting appts to billing can be a hassle. Trying to get a call back is a nightmare. AGAIN love the awesome Doctors and nurses here but back office still needs some work.

Be careful with Dr.Rai. I wasnt thrilled when he started wanting to treat things I didn't come…read morethere for. I was sent there by Ortho to be treated for 1 thing. Take care of that before going off on something else unrelated. I have a much better doctor now. My fiancée was stuck being sent to him. Because my doctor was having surgery. He had an even more terrible experience. I can't say anything about the other doctors in this practice. But this one has NO beside manner. He even called my fiancée and the ER doctor liars. I would say Dr.Rai was having a bad day. But it was to many days.

I think stretching is so important! The staff here are very nice and explain things well, They are…read moregreat at checking in with you to make sure the movement(s) are not too much. The stretches are tailored to you depending on your needs and range of motion. The inside is welcoming and the temperature was comfortable. There is a bathroom available as well. I would recommend you get a consultation to check them out. You will feel great after! With all of the sedentary and sitting/desk work we do these days we all need a good stretch!

I really look forward to my Wednesday stretch, it's so relaxing for me, they absolutely are…read moreprofessionals that care about the well being of their clients, the stiffness in my joints is much much manageable, can't wait to the next stretching session!

Stepping Stones was fantastic helping our newborn with torticollis. Thanks to the talents of Joan…read morewe didn't end up needing a helmet and our little boy is doing great!

This is an excellent place for pediatric ot, pt, and speech therapy! The therapists are all highly…read morequalified and truly care about children, and the office itself is run very smoothly and professionally. Annette, the director, is extremely careful about who she hires and runs this place with the highest standards. I was a speech therapist there for 2 years, and cannot say enough about this facility. Private, one-on-one therapy by a great therapist shows results and progress that you won't see in any other setting. I highly recommend Stepping Stones Therapy.