Fast, effective, family therapy. You will not be dissatisfied…read more The long version: I had corrective therapy done about 10 years ago for scoliosis. Though it was naturally painful, the patient centered care and family atmosphere made it fun. More importantly, my scoliosis was cured and all my associated back pain had been relieved. *More recently, I did my clinical internship at this clinic. By working for Eric, I got to see the day by day, minute by minute practice. Just like I thought, it was flawless. From behind closed doors to bedside manner, Eric and his team was phenomenal. He was the type of guy that would put priority in his patients over his lunch. I was given responsibilities and instruction that helped me take my many years of school and really build a solid foundation. By the end of my intern, I really looked up to Eric. He led by example, not an iron fist. Would I work here again if the opportunity arose? Yes. Would I come here for therapy? Yes. :D

As a middle-aged guy who is pretty accident-prone, I have had a lot of experience getting physical…read moretherapy from a variety of providers. Joints in Motion is, far and away, the best physical therapy provider that I have ever used. I have been working with Eric at Joints in Motion for the last 3 months as I recover from rotator cuff surgery and cannot say enough positive about the experience. Rotator cuff surgery recovery is not fun, but Joints in Motion has made things immeasurably better. There are several things that set Joints in Motion apart from other therapy places where I have gone. First, it is clear during each of my sessions that there is a plan in place for my therapy. Unlike other places I have gone, I have never found myself standing around waiting for a therapist to figure out what I should be doing or waiting between exercises because a therapist is tending to another patient. It is clear that they respect my time and prioritize maximizing my progress without unnecessarily wasting my time. Second, Eric is great about explaining what I'm doing, how it helps, what my progress looks like, and giving advice on things that I can do at home. I have a bad tendency to be a control freak which invariably causes me to ask lots of questions. Eric has always patiently answered them fully in a way that is understandable to a layperson. Third, the facility itself is well-equipped and a really good size. I did not appreciate how important that space issue was until I went to Joints in Motion. At other therapy places where I have been, it was often hard to work around other patients who were operating close by. At Joints in Motion, there is plenty of space to spread out so that patients don't impede one another during a therapy session. I live less than 5 minutes from another physical therapy provider, but it is a no-brainer that, despite it being a 25-minute drive from my house to Joints in Motion, that the extra drive well be well-worth it the next time I manage to injure myself.

This place is great! I used to sell medical equipment and have been in and out of a lot of…read morefacilities. I now find myself in need of a rehab facility and this one is incredible.. The therapists listen, are attentive, thoughtful, and very knowledgeable. I have found it very easy to schedule appointments and change appointments.

I have done therapy here twice before with excellent results. Unfortunately, the therapist I saw…read morehas moved to one of their other offices. So they assigned me a therapist named Dewey who is also the manager. The therapist was lazy and unprofessional, He didn't bother to greet me when I arrived, nor did he ask about my pain status. He did not assure I was doing exercises correctly. Instead he sent a technician, a physical therapist student, to give me the next exercise from his computer which she did before she walked off. I finally just walked out and cancelled my future appointments. I would rate the front desk person a FIVE.

I cannot say enough great things about Orthopedic Associates, especially Dr. Cantrell and his…read moreincredible team. Dr. Cantrell has performed multiple knee surgeries for me as well as a shoulder surgery, and every single time the results have been outstanding. His skill, precision, and consistency are truly remarkable. What really sets Dr. Cantrell apart is the way he listens. He takes his time at every appointment, explains everything clearly, and always works to find the best possible approach for each specific situation. You never feel rushed, and you always feel heard and confident in the plan moving forward. The staff is just as exceptional. Julie and Peyton are absolutely amazing,professional, kind, responsive, and genuinely caring. They make the entire process seamless, from scheduling to follow ups, and they go above and beyond to make sure you're comfortable and taken care of. If you're looking for an orthopedic team that combines top tier surgical expertise with compassion, attention to detail, and outstanding support staff, Orthopedic Associates and Dr. Cantrell's team are second to none. I would recommend them without hesitation.

I have never been more disappointed in a medical group!! The day before my six month check up…read morefollowing neck surgery I was contacted by the office saying they no longer accepted Humana nor would they accept cash payments. I was stunned that they would do this when there was NO possibility of changing to another insurance company mid term. I'm 76 years old and was left high and dry. Humana deserves whatever is coming their way as my regular doctor explained what was going on but HIS group is waiting until patients can sign up for new insurance. It just goes to show which groups care about their patients and which don't. I was glad to see my doctor is moving to Southlake! Please be sure you will be covered for a whole year BEFORE YOU HAVE SURGERY WITH THIS GROUP.

I had both my hips replaced in August and after the in home therapy I chose S2S Performance for the…read moreout patient follow on therapy I needed. Everything about S2S was outstanding from the scheduling/therapy/equipment/helpers etc. Both Meredith and Elise are incredible in both knowledge and skill. I had a lot of questions throughout the 6 weeks of therapy and they both answered all my questions. While getting my therapy there I could not help but notice the Pilates classes going on and the professional instructors leading those classes. I finished my therapy in November and think they S2S have moved to a different location on FM 407 to add needed space. There's a reason they have won best in Denton County for numerous years. I have had other experiences with therapy in the Flower Mound area, and while they were not bad, they were nothing close to the great experience I had at S2S. They also handled all the insurance issues. Thanks S2S. Dave Slack Double Oak, TX.

In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I…read moreintentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, despite my out-of-pocket maximum having already been satisfied. I immediately raised the concern, questioned why I owed this charge, but paid it anyway. I explained my strategy to S2S again, and said that I will not pay any out of pocket expense during 2021, and that we should cancel any future appointments until this was resolved. I was told it must be an error on BCBS's end, and they would get it taken care of, and that I needed the therapy, so please continue my scheduled appointments. They told me at my next appointment that BCBS said I had exceeded my maximum allowed sessions for the year, but not to worry. They would get another prescription from my Surgeon for additional therapy, and I would not be charged anything. I suggested cancelling that appointment until they received the prescription, and BCBS had approved it. They assured me that I would not be charged anything, and they were 100% confident they would handle it. Based on these clear and repeated assurances, I continued treatment in good faith. At no point during my visits was I informed of an outstanding balance, provided documentation of charges, or told payment would be required. After a few more visits, when checking in, I asked for an update. I was told that I had a balance, and that they had been adding charges every time I came. I was very upset, reminded them of our many conversations about this, & cancelled that appointment, and any future appointments. They kept pressuring me to continue my therapy. I told them that if & when they get these charges removed and provided me with written assurance that I owed nothing, then I would return. I never heard anything from S2S until several months later. I was contacted by their accounting department and informed that I had a balance of nearly $700. I again explained the prior assurances made by management. I was told the matter would be reviewed and that I would be contacted if there was an issue. I never heard anything else from S2S, until more than a year of no communication. It was their accounting department asking if I contact BCBS and appeal their case and try to get BCBS to agree to pay the balance. I agreed to help, and spent almost 4 hours working directly with my insurance provider trying to appeal the charges, but was unsuccessful. I promptly relayed this information to S2S. They thanked me for trying and hung up. I assumed that was the end of it. Nearly four years after treatment, I was contacted by Meredith Tittle (the owner) offering me a payment plan, despite the prior assurances that these charges would never be my responsibility. I informed Meredith (in detail) about every conversation I had with her people. Soon thereafter, the account was sent to collections and reported to the credit bureaus, but the new amount is over $1,000. This dispute is not about ability to pay--it is about reliance on repeated representations made by staff who stated they had authority and assured me I would not be charged. Those assurances were the sole reason I continued treatment. My advice to others is simple: do not rely on verbal assurances from S2S regarding billing or insurance coverage--get everything in writing.

Awesome doctors and nurses who care about the patients they are taking care of. The only reason…read morethey get 4 stars is their back office is not good. Everything from setting appts to billing can be a hassle. Trying to get a call back is a nightmare. AGAIN love the awesome Doctors and nurses here but back office still needs some work.

I am very disappointed and frustrated with the way my medication plan has been handled. I had an…read moreappointment with Dr. Hayee last Monday, during which my doctor and I discussed and agreed on a new medication plan. He asked me when my next fill date was and told me he would call in the prescriptions. Since my fill date fell on a Friday, I contacted the office when my pharmacy told me they did not receive it. I contacted the office and was told they would leave a message for his assistant. I was assured that my medication would be available to pick up on Saturday, unfortunately that never happed. By Monday morning, I still had not received my medication. I called at 8am and explained the situation again, only to be told they were still waiting for the doctor's approval. (Mind you this should have been approved after our discussion earlier that week) At 9:30am I received a call stating that the doctor was now aware of the situation, but their system was down and they would send the prescriptions when they are able to. This level of communication and follow through is unacceptable. When a doctor and patient agree on a medication plan, I expect the office to follow through in a timely manner, especially when the prescription date has been discussed in advance. I understand that technical issues can happen, but patients should not be left waiting, repeatedly calling and trying to get answers about medication that was already discussed and agreed upon. This experience has been extremely frustrating and has left me disappointed in the office's handeling of my care. I hope this office takes this feedback seriously and improves its communication and prescription management.

I had a very positive experience with Positive Vista Physical Therapy and Nikita Yuksov. I came in…read morewith knee and heel pain, and Nikita was excellent throughout my treatment. He really listens to his patients, takes the time to understand the problem, and provides the right treatment based on the individual needs. He was patient, knowledgeable, and always made sure I was comfortable during the sessions. With his treatment and guidance, I was able to get significant relief from my pain and improve my mobility. I truly appreciate the care and attention he provided throughout my therapy. I highly recommend Nikita Yuksov and Positive Vista Physical Therapy to anyone looking for a caring and knowledgeable physical therapist.

From the owner: Vista Physical Therapy in Flower Mound offers care programs for all ages, specializing in pre- &…read morepost-operative treatments, non-surgical pain solutions, and sports medicine. We accept most insurance plans and ensure you're informed about coverage benefits. Book your appointment now and experience integrated physical therapy services tailored for you.

I think stretching is so important! The staff here are very nice and explain things well, They are…read moregreat at checking in with you to make sure the movement(s) are not too much. The stretches are tailored to you depending on your needs and range of motion. The inside is welcoming and the temperature was comfortable. There is a bathroom available as well. I would recommend you get a consultation to check them out. You will feel great after! With all of the sedentary and sitting/desk work we do these days we all need a good stretch!

I really look forward to my Wednesday stretch, it's so relaxing for me, they absolutely are…read moreprofessionals that care about the well being of their clients, the stiffness in my joints is much much manageable, can't wait to the next stretching session!

Excellent place for pediatric OT. My child sees Christine and she has been wonderful. She is very…read moregood at adjusting to meet different needs each visit and creating a customized home plan, while also keeping the "big picture" of long term goals in mind. She is so patient and caring, and it is amazing to see so much growth toward meeting goals in such a short time! I would highly recommend Christine and Stepping Stones, and have told many friends about them!

Stepping Stones was fantastic helping our newborn with torticollis. Thanks to the talents of Joan…read morewe didn't end up needing a helmet and our little boy is doing great!

I have to start this review with the good- my mother is blessed to be in a hall with great nurses…read more We are incredibly lucky because that's not the case with every section. I'll say that the management group leaves much to be desired. In our year here there have been 3 directors, none of which have been able to answer the most basic of care questions. There's zero communication from management. While I prefer to communicate with nurses as they're the ones who interact with residents everyday (good luck catching managers out of their offices/meetings), there have been situations that required the help of managers. For instance, my mother does not see facility doctors due to insurance, however, a facility doctor prescribed her a medication for a condition she doesn't have. Mind boggling! I am still waiting for an answer as to how that happened. It's been 7 months now. With that being said, I do realize the difficulties facing facilities like this. I know there are horror stories out there at other facilities and I'm thankful to have the good staff members close by.

Denise is always creative, welcoming, and passionate about what she does. Her department offers fun…read moreactivities like beaded jewelry, crafts, and classes that bring people together. It's wonderful to have these kinds of creative opportunities in the community.