We had the most amazing experience with Aspen Hospice Services for caring for my Dad as he was…read moredeclining with his cancer. Cindy was our hospice nurse, and she truly has a gift in serving others as a hospice nurse. My Dad looked forward to her visits every time, and added to his comfort as much as she could. Cindy is THE MOST compassionate, kind, and loving person, and we are tremendously thankful that we had the opportunity to have her help care for my Dad. Cindy took time to listen to my Dad and cared for him in an utmost honorable manner. Cindy is very genuine and provided us (my mother, brother, sister and myself) with loving support throughout the entire process as my Dad declined, and even several months after he passed. She was very responsive when we had questions and with updates. Cindy was great to bring in the other support services (chaplain, social worker, medical equipment, medicine) as we had potential need for them. Aspen Hospice Services manages their business as if every client were their family member. They made sure that things were done well and with great loving care. Thank you, Aspen and endless gratitude to Cindy!!!

Excellent patient care, so impressed with their coordination of care. There staff at the office are…read morealways to assist with all our needs.

A dear friend of mine, whom I've known for 50 years, rented a room in my home. When he first moved…read morein, he was 80 years old and still able to climb stairs. Over time, his health began to decline, and a friend suggested I look into whether he might qualify for hospice care. He did. Shortly after his 86th birthday, he broke both hips. At that point, he was admitted to Parkland under Medicare. After his surgeries, he was transferred to The Traymore--a beautiful and spotless facility. From the moment he arrived, the staff showed extraordinary kindness and professionalism. Jennifer Diaz (972-330-7349), in particular, was always available to answer my many questions. She even came to my home. One thing I want to make clear: my friend often told people he lived in a "group home," which was not the case. I am 80 myself and not trained or licensed to care for another person. He simply rented a room in my home, and I did my best to support him as his health needs grew. When he entered The Traymore, he returned to Medicare, and I was asked to keep a room for him at my home in case he was ever able to recover enough to leave. But the reality was that his finances were very limited--he had only a small Social Security income and no assets. The Traymore team went above and beyond, spending countless hours working to secure Medicaid approval for him. Thankfully, they succeeded, and now he is able to remain there for the rest of his life. The change in him has been remarkable. He loves the food, enjoys the activities, and is always cheerful when I visit. He's even won bingo three times and couldn't be happier that they serve ice cream. I am deeply grateful to everyone who has cared for him and supported both of us through this journey. Their compassion has made an incredibly difficult situation so much easier to bear. The Traymore is the best!

My sister has been long term 3 years. In the last year. Lack of communication. Before called if…read moremedication change. Reports .No phone call returned. When doctor specialist or if patient have surgery or dates or times not called family. Today called asking how procedure went. Was told my sister wasn't there/ back yet called night charge nurse as told. When calledc5 x hanging up. Finally answered. Won't give her name. Asked for charge nurse Ivy. She was confused went got my sister. Her procedure was canceled for another date! Got no call from anyone of change. I'm not happy and someone has some explaining! This is unexceptable! My point of this is in last year of 4 square and what used to be Great team has gone down hill . Your in charge of Healthcare and making family feel better they placed loved one in a place that cares Especially if I can't take care of her due to her needs.

Vista PT White Rock is awesome! The energy and environment created by the team led by Isabel…read moreGracia, their inspiring clinical director, is motivating, supportive and empathetic. All the other physical therapists, Alyssa, Corey and Johnny are equally gifted and develop great rapport and a high degree of success with their patients/clients. Being warmly welcomed at the front door by Satonia, the receptionist and everything-doer, starts my sessions off to a great start each time. The attentive techs support the physical therapists in their quest to get me rehabbed back to baseline and beyond. I have rehabbed 4 body parts over 2+ years at Vista White Rock and have observed many patients come, go and come back to rehab another body part also! I love the mix of ages and fitness levels present at any given time at the clinic from teenage athletes to middle age weekend warriors to the elderly, grateful to regain mobility and increase strength. The surroundings are bright, open and friendly. Small, as well as the large, victories are celebrated by everyone. After previous poor experiences at four other PT clinics for various rehab needs, I took advantage of Vista's 30 minute free consultation to interview them prior to a major foot surgery. I was extremely impressed and started PT soon after my surgery. I was even more impressed with their techniques, challenges, creativity, the way they listen, and, of course, the outcome! If you're on the fence about choosing the right place to rehab your injury, I highly recommend coming in for a quick chat and tour. I'd be surprised if you didn't think, "when can I start?" I cannot say enough good things about this place!

I forgot to report in my last review that prior to deciding on Vista, I called about 4 rehab…read morecenters in my home area. Most of them had 1 or 2 actual physical therapists and more techs. Vista always has at least 4 physical therapists and several techs so there are always highly qualified physical therapists and technicians who are caring and compassionate ready to take care of their patients' needs.

T.C.R.C. was an amazing experience. First of all Turtle Creek Recovery Center is located in the…read moreheart of Uptown Dallas in an old 3 story Southern mansion built in the year 1900. It is a 28 day program. T.C.R.C. requires negative COVID test results in hand when arriving and recommends filling all scripts with a 30 day supply of your meds. The staff was exceptional, held meetings all day Monday - Friday and on Saturday and Sunday as well (just not as many). The mansion was clean, food was great...all done by clients. From what I can recall, the schedule was something like this: Monday - Friday 6AM was breakfast (cereal) & 1st Med Call 7:45AM was morning Meditation (basically roll call Mood, Affirmation Quote, etc) 8AM - 9AM was chores / cleanup 9AM - noon was meetings (AA, NA, CA and in house staff led meetings). Noon - Lunch prepared and served by clients 1PM - 5PM was meetings (AA, NA, CA and in house staff led meetings). 2PM was afternoon Med Call 5PM was dinner 8PM was evening Meditation 9PM was last Medication call, temperature check and snacks. 10:30PM was lights out. Saturday and Sunday we started later and had a hot breakfast on Sunday Morning. Sweet Tea and Coffee all day everyday. 7 smoke breaks a day, vapes are allowed and there is USUALLY community cigarettes. T.C.R.C. has TONS of movies, books for idle time, 2 large TVs downstairs with Internet access on them so the staff allowed us to play YouTube music on 1 of the TVs (Group Room) while the other TV usually had sports or News on it (Boring). So we were jamming out Metallica, Pearl Jam, etc. during idle times. The kitchen also has a radio so the clients would be jamming out 97.1 The Eagle rock while preparing meals which added to the kewlness. Turtle Creek Recovery Center is NOW an ALL male facility except for Staff. There is 1 restroom downstairs for client use, 1 Handicap room equipped for 2 with shower and restroom. There are 3 bathrooms on 2nd and 3rd floors with shower / tub and 1 handicap room on 2nd floor as well with private bathroom / shower / toilet. Typically 3 males are assigned to each room, the beds are very comfortable and 2 windows per room. I had a nice view of some trees overlooking the One Uptown Condos building. After a person has been there 3 - 4 weeks, the staff tries to assign a private room for that person which is really nice. I was there for Christmas 2020 and New Years 2021 and the staff hosted a WONDERFUL Christmas meal from Cowboy Chicken, had homemade dishes, we played all sorts of games (Christmas Bingo, Pin the nose of Reindeer, etc) and even gave us all really nice Christmas gifts (Knit hat, long wool socks and an Old Spice men's kit of Body Wash, Deodorant & Body Spray).

I was in Turle Creek 7 years ago. It changed my life. Meetings all day. I had a medical doctor a…read morephysiatrist that got Mr on the message I needed. Also Turtle Creek had councilors for us. This was when there were both men and woman. The took me off the street and saved my life. Today I will be i years sober on Jan. 9th praise be to God

Excellent rehabilitation center! Very clean!…read more People are nice! They make you feel good About family having to stay there until they're better.

The Care in this out-of-the-way rehab rehabilitation and skilled nursing facility was surprisingly…read morespot on. When I arrive to see my client, they were changing her and cleaning her. This cost her much pain and led her to cry and scream, which the staff dealt with in the most humane and compassionate manner. They spoke softly, encouragingly, and continue to let her know that they were doing the best they could to help her without causing her any pain. She is always clean, dressed and clean clothes, and in a good mood when I come to visit. The staff to patient ratio seems extremely high, and the executive director is very approachable. I would refer my other clients here in this part of DFW without thinking twice. What a wonderful secret.

The Legacy at Home provides superior care to their patients. The care team goes above and beyond…read moreto support their patients and the families with compassion and skill.

We have been using Legacy at Home caregivers for our mom off and on for over 5 years. We have had…read morewonderful experiences with them. There have been times we've needed caregivers 24/7, and there have been periods of time when we've only needed a caregiver for a few hours here or there to support mom while venturing out to a doctor appointment. Legacy at Home is flexible and allows us to shift between mom's needs with very limited notice. After a recent fall and an ER visit, mom was sent home about 10-11pm. With a few hours advance notice, we were able to have a caregiver meet her at her facility and stay the night with her to provide the support she needed. The schedulers are fantastic and the caregivers are warm and loving. If for some reason a caregiver cancels at the last minute (car accident, illness, dangerous weather, etc), the scheduler on duty will work tirelessly to find a replacement caregiver and they will call back with regular updates on their progress - no matter if they are successful in locating a replacement caregiver or not. And most of the time they are able to find a replacement caregiver. They have amazing people who are caregivers. Many of them have made this their career choice and they want to help and support their patients. It may take a few caregivers before you find the right personality match between your loved one and the caregiver, but once you find the right matches, it's a wonderful thing! The caregivers select their preferred schedules and patients and you start to see the same people over and over again because they form very sweet caring relationships. The caregivers may even text an update here or there, if you also form a relationship with them. I highly recommend Legacy At Home. They have provided significant peace of mind for our family knowing our mom is being well cared for every day.

Absolute top tier home health care, the staff is incredibly knowledgeable and obviously care deeply…read moreabout the welfare of their patients. If you are ever in need of home health care, this should be your go to provider.

Great Home Health Care ( HHC) for my mom coming home from hospital admission with…read more pneumonia- LAISON - Nursing Visits- physical Therapy - speech Therapy and aid to assist with showers - Lots of moving parts so calendar was helpful in keeping organization and days visits organized- They communicated well - not perfect, but well. Feel like mom is better still a journey, but definitely stronger and she puts in the work !! Thanks to great attitudes of staff and the team to help keep both of us going. Would definitely recommend! Thx Nedra, Jenny,DAE, Tina, Monica and Pravine yall are awesome

Excellent staff who go above and beyond. Before Lonestar, we used a different home health company…read morethat was assigned by the hospital, after my dad had a stroke. That company's aids were nearly useless and caused my mom (my dad's primary caretaker) more stress than not having any aid at all. The second time my dad was hospitalized, I researched and called around and decided to try Lonestar. I encouraged my mom to give it another try. Lonestar's aid (Marci) and nurse (Dorothy) are exceptional. I would give them more stars if I could. They do an amazing job caring for my dad and have reduced my mom's stress enormously. They are incredibly helpful, caring and hard working which is not easy to find.