In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I intentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, despite my out-of-pocket maximum having already been satisfied. I immediately raised the concern, questioned why I owed this charge, but paid it anyway. I explained my strategy to S2S again, and said that I will not pay any out of pocket expense during 2021, and that we should cancel any future appointments until this was resolved. I was told it must be an error on BCBS's end, and they would get it taken care of, and that I needed the therapy, so please continue my scheduled appointments. They told me at my next appointment that BCBS said I had exceeded my maximum allowed sessions for the year, but not to worry. They would get another prescription from my Surgeon for additional therapy, and I would not be charged anything. I suggested cancelling that appointment until they received the prescription, and BCBS had approved it. They assured me that I would not be charged anything, and they were 100% confident they would handle it. Based on these clear and repeated assurances, I continued treatment in good faith. At no point during my visits was I informed of an outstanding balance, provided documentation of charges, or told payment would be required. After a few more visits, when checking in, I asked for an update. I was told that I had a balance, and that they had been adding charges every time I came. I was very upset, reminded them of our many conversations about this, & cancelled that appointment, and any future appointments. They kept pressuring me to continue my therapy. I told them that if & when they get these charges removed and provided me with written assurance that I owed nothing, then I would return. I never heard anything from S2S until several months later. I was contacted by their accounting department and informed that I had a balance of nearly $700. I again explained the prior assurances made by management. I was told the matter would be reviewed and that I would be contacted if there was an issue. I never heard anything else from S2S, until more than a year of no communication. It was their accounting department asking if I contact BCBS and appeal their case and try to get BCBS to agree to pay the balance. I agreed to help, and spent almost 4 hours working directly with my insurance provider trying to appeal the charges, but was unsuccessful. I promptly relayed this information to S2S. They thanked me for trying and hung up. I assumed that was the end of it. Nearly four years after treatment, I was contacted by Meredith Tittle (the owner) offering me a payment plan, despite the prior assurances that these charges would never be my responsibility. I informed Meredith (in detail) about every conversation I had with her people. Soon thereafter, the account was sent to collections and reported to the credit bureaus, but the new amount is over $1,000. This dispute is not about ability to pay--it is about reliance on repeated representations made by staff who stated they had authority and assured me I would not be charged. Those assurances were the sole reason I continued treatment. My advice to others is simple: do not rely on verbal assurances from S2S regarding billing or insurance coverage--get everything in writing. read more

I love this studio! I have been here for about 5-6 classes and love their instructors and they are well educated and passionate about teaching throughout their various Pilates classes. The office staff is very kind and greet you as you're checking in. read more

I am going here for some PT and have been really impressed. Kumiko is fantastic. Staff has been first rate. Really impressed. Maddie has been fantastic, but is on rotation and leaving. I will go here from here on out! read more

Postpartum mamas: just go here. Don't bother going anywhere else. Background: I had a TERRIBLE experience with a physical therapist who said she was a "postpartum specialist"...later I found out that means nothing. She did an assessment and when I described some of my symptoms, she ignored everything except the back pain that I had originally been referred in for. She passed me off to her aides to do a bunch of exercises that I later found out I was doing incorrectly and didn't have the core strength to do properly. I also had terrible diastasis recti and she didn't prescribe any strengthening exercises for that. I left that office terribly discouraged and then was referred to Kimberly at S2S, who is ACTUALLY a Women's Health specialist. GAME CHANGER. LIFE CHANGER. Kimberly is so well-informed, compassionate, listens with great attention and has an amazing ability to hone in on the problem but also see the big picture and solve underlying contributors to the problem. She realized that my back pain was only one sign of a weak core and sought to rebuild my structure from the ground up with great care and gentleness. My back pain has been almost completely resolved (unless I don't do my exercises, haha!) and my quality of life has greatly improved by my overall strength and stability increase. Thank you, Kimberly, and everyone at S2S for helping me so much!! read more

Meredith and the WHOLE TEAM at S2S ROCK!! I broke my patella Feb 2017 and needed two surgeries to get it repaired. The PT's, the Pilates instructors, the Yoga instructor, the admin staff, the Hard Core class instructors - everyone works together to get you back in the game. I love that my PT could give personalized instruction to my pilates and yoga instructors, and then they could give feedback to my PT. I love the community. Everyone is well trained, professional, and fun. Gina, Lauren, and Christi, and Anthony are my weekly class instructors - and I trust them to keep me agile and strong for daily function and my running performance. Pilates strengthens my core, Yoga keeps my agile, and The Works class builds my strength and endurance. Highly recommend S2S!! read more

One of the best gyms I've been to. I've been to countless gyms around the world but this one beats them all! EVERYONE is friendly and professional. The place is small but run very efficiently. I tried pilates, high impact and yoga, and all the instructors were amazingly nice and highly experienced. The personal attention I got was above and beyond! read more

UPDATE: I was contacted by owner the same day as my original review. She was more than apologetic and went above and beyond to make up for my frustration with getting followup (meeting me on a Saturday, which I don't think is a normal work day for her). Her timing was perfect. I had an appointment scheduled at a different PT facility in 4 days. If I made a commitment to a new therapist, I would not have been able to give S2S a second shot, which would have been a shame. I went in for a second appointment and was very impressed with the session I received. I had no idea something similar to acupuncture existed. I felt some relief for my frozen shoulder within a few hours. I am looking forward to having a normal shoulder again and resume activities and movements we take for granted, like leash walking two very strong dogs. Sidenote: I did not know this place was individually owned. I had assumed it was like one of those orange theory places. As it turns out, my husband has a good friend that gets treated by the owner (Meredith). Had I known that I would've asked him to ask her for her phone number instead of leaving review. read more

I have had 2 sessions with the pt Christi . She has been great! She is knowledgeable and caring. I've been going to her for a back injury and a hip injury. She wants to make sure that she was helping me and not injuring me. The place is very clean and everyone is extremely nice there. I am enjoying my time with the facility and the staff. If you want to improve yourself physically I highly recommend this facility. Sharon Honnell read more

S2S has truly changed my life. After being diagnosed with MS ten years ago, I was looking for something to help with mobility and strength. The variety of classes and amazing instructors have allowed me to workout to my FULL potential. I am able to live out a full life and feel better than ever! read more

This is a very well run business. The professionalism and knowledge of everybody involved is outstanding. I train twice a week with Matt Tittle. Matt is highly knowledgable on all training techniques and he constantly changes the work outs. He is motivating, smart and fun to work with. Regardless your athleticism, age or gender, I highly recommend S2S and certainly Matt. read more

I had both my hips replaced in August and after the in home therapy I chose S2S Performance for the out patient follow on therapy I needed. Everything about S2S was outstanding from the scheduling/therapy/equipment/helpers etc. Both Meredith and Elise are incredible in both knowledge and skill. I had a lot of questions throughout the 6 weeks of therapy and they both answered all my questions. While getting my therapy there I could not help but notice the Pilates classes going on and the professional instructors leading those classes. I finished my therapy in November and think they S2S have moved to a different location on FM 407 to add needed space. There's a reason they have won best in Denton County for numerous years. I have had other experiences with therapy in the Flower Mound area, and while they were not bad, they were nothing close to the great experience I had at S2S. They also handled all the insurance issues. Thanks S2S. Dave Slack Double Oak, TX. read more

The folks providing my therapy are extremely engaging, professional and courteous.

I'm a 54 year old female who had total hip replacement in November, 2014. I live in Mobile Alabama, but due to the complexity of my particular surgery (diagnosed with LCPD at age 5, hip was deformed), my local Orthopedic Group was referring me to a group out of town, which specialized in this type of hip replacement. Since I had relatives in the Dallas area, I chose to have my surgery there. Up until my 50's, I had maintained an active lifestyle, with no limitations. About 2 years ago, I tore my labrum & all went downhill from there. I was basically in constant pain, yet the torn labrum was not diagnosed for years. After a successful surgery & a week of home PT, I shopped around for a place to continue my rehab in Dallas, from a list of my in-network providers . Most were very typical...wide open room, PT"S handling 3-4 patients at same time. I was feeling so self conscience at the time, due to the fact that I could barely walk. I didn't feel comfortable with being exposed for everyone to watch me struggle through the first few weeks of therapy. I thought that perhaps my expectations were too high & this was just the way that all PT facilities operated. As a last resort, my sister suggested looking at a place near her house...S2S Functional Performance in Bartonville. When we drove up, I was a little hesitant. I asked her if she was sure they did physical therapy because it looked like a pilates place. She assured me they also did PT! From the moment I walked in the door, I knew that this was the place for me. I don't usually write reviews on businesses, but I cannot say enough about their staff, the facility & the care in which I received from this amazing group of people! The atmosphere was calming and I felt that I received outstanding, quality rehabilitation from knowledgable professionals. S2S helped me to gain back my self confidence & this place exceeded my expectations. I actually looked forward to my PT sessions. I was given individualized care, and my PT, Elise Wendorf, was so attentive, yet persistent with my reaching/setting goals. It was like Elise was totally invested in my progress! It's almost as though every employee there has a shared philosophy in the way they treat everyone who walks through the door. Trust me, it's a genuine concern for others, which is rare & priceless! After completing 6 weeks of PT with Elise at S2S, my doctor wrote me an rx for an additional 4 weeks here in Mobile. Honestly, I have visited every place within a 50 mile radius for one that even remotely compares to S2S. My attempts were to no avail...so I will have to settle for the cookie cutter type PT facility or fly back to Dallas!! If you are looking for a unique, hands-on PT facility...you will not be disappointed in this place!! Just wish they had locations in Alabama! read more