Very disappointing experience with Lisa ( Occupational therapy) At greater therapy Location in Lewisville, If I would give her zero star review I would.
Very unprofessional, She doesn't care or even listen to patients needs and pain.
I have been in severe pain, weakness, Numbness, Tingling on my right arm and hand for more than nine months, this led me to quit working because of my severe disability on my arm and hands.
I had done several intensive studies on my arms and hands.
I was diagnosed with chronic bilateral carpal tunnel syndrome, chronic tendonitis ( Tennis elbow), chronic and severe over use injuries.
In addition, I have been mentioning that to her so many times, but she doesn't care or even listen..
I got the order from my orthopedic hand doctor for biceps tendinitis, forearm flexor and extensor tendinitis three times, and each time she denies the order and cancel it and refuse the treatments, I'm shocked with her unprofessional treatment and behaviors.. its very un professional, un ethical and very un humane...
Unfortunately, I had to accept her because this is the only location that accept my insurance, since I don't have any source of income, and cant go to work and I didn't know where to go.
Furthermore, she mentioned several time to me that , after few sessions with her for my severe case of bilateral carpal tunnel syndrome that i have to stop because if the insurance didn't pay , she will be responsible for the cost.
How come!!!!!, i have all the records and the MRI Results, Nerve conduction studies and so many others tests that show how severe my case is and she refused to treat me.
In addition, I want to mention, the physical therapy team in this place is amazing, very professional, very understandable.. Lester, Claire and sandy are great therapist, and they helped me a lot with my back pain and issues and they are eager to help and schedule me whenever I need help.
Finally, Please stay away from Lisa, She is not going to provide you any help, She doesn't know what she is doing, not caring, even medically, she is not on top of the newest medical advice or protocol.. you will be ended up handicap for more than 9 months like me if you decided to see Lisa.. read more