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Johnston & Murphy

5.0 (2 reviews)
Closed 10:00 am - 7:00 pm

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7 years ago

Helpful 16
Thanks 0
Love this 13
Oh no 0

2 years ago

Honestly best experience I have buying shoes working with Ashley. She went about and beyond. Thank you

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Brooks Brothers Factory Outlet

Brooks Brothers Factory Outlet

(7 reviews)

$$$

we came in shopping for a suit for an upcoming wedding and we're completely blown away by Desiree…read moreand her customer service skills. She did such a great job helping us find exactly what we needed and just made it the most fun shopping experience just like shopping with an old friend. The peeps in the store were also taking care of a young man grabbing a suit for a funeral and it was just such a nice breath of fresh air to see such a kind staff in retail taking care of people you really don't see anymore.

Brooks Brothers is one of the few stores where I will pay full retail. Their suits are upper…read moreechelon for the price and the dress shirts are probably the best in the business as far as "non-iron" go. This particular store only carries the 1818 style of suits, but only the Madison and Fitzgerald are offered here. The Madison is a full-cut suit. This means that if you're chubby, you can hide your chub, but if you're slim or have an athletic build, then you'll be hiding your sexy in this suit. The Fitzgerald is a little slimmer but still not in trend. While the store does offer some cuts with shorter length jackets, it's not available in all chest sizes. And both the Madison and Fitzgerald and single-vent suits. So if you're a double vent fan, then you'll need to search elsewhere. Do take advantage of clearance sales on Golden Fleece knits and dress shirts. The dress shirts come in a variety of cuts, collars, and cuffs. My preference is the slim fit, spread collar, french cuff dress shirt also known as the Ainsley. You'll find it at this store but never at the outlet. Since this is a premium store, customer service will generally be pleasant. Timeless...

The Game Room - NES game cartridge.

The Game Room

(1 review)

Purchased two cheaper NES games from this store and neither of them worked. Was able to get one of…read morethem working after disassembling it and deep cleaning the contacts but the second one I could not get working due to how bad the corrosion is on the contacts (see attached pics). They clearly do not test or clean their games before selling them at almost 50% over current Price Charting prices. I only purchased them as they are two games I wanted and have yet to find elsewhere in person. What's even funnier is they have a bunch of consoles setup that you can even play in the store so they clearly have the ability to test the games and just don't care. And if you're looking for Pokemon TCG products, stay away. They have sealed product at 2-3 times more expensive than current market prices. Would not recommend this store for Pokemon or retro videogames. Went to return my game today as it was my first day off work and I had the ability to go back. Walked in told the lady what happened and she cleaned it and tested it and also saw it didn't work. So she asked if I wanted a refund or an exchange. I walked around and looked at everything else and said I didn't find anything I wanted so I'll just do a refund. She said she has to have some authorization code from her boss so she texted him for it. So I proceeded to stand around for about 20 minutes or so and he never answered. She tried to call him once and he didn't answer either. So after about 20 minutes of awkwardly standing there waiting, she proceeded to tell me she can't do anything because I was outside of the return period by 1 day. They have a 3 day return policy and I had work the past 3 days. Tried to explain this to the lady and she didn't care. What a joke of a place. They don't test their games, they have the worst return policy, and clearly don't care about their customers. If you're looking for retro games, go to Savannah Lion Games or Planet Fun. Stay far away from this place.

Famous Footwear Outlet

Famous Footwear Outlet

(4 reviews)

Great selection and helpful staff members! This location carries most athletic shoe brands. Plus…read morethey'll price match with other brick and mortar retailers.

Worst customer service ever! I came in this store with my husband, we had been shopping for about…read more30 minutes and I have very bad plantar fasciitis, so my feet were killing me. It is hard to even get out of bed in the mornings, so I came to this store to try to get more comfortable shoes to help. I found some that were great, they had a sale of buy one get one half off, so I went to the trouble to find two pairs, and this is hard when you don't feel good. When it was time to check out, I encountered Angie, the assistant manager standing at the front of the store. There was a line to check out and only one person on a register. There were about 8 people in line waiting to check out, but Angie would not get on a register, she stood at the front door telling people that wanted to come in, that they couldn't because she had a line! My husband and I were so shocked, I had to stand in line for over 10 minutes and I made a comment to my husband about just leaving the shoes as my feet hurt so bad and I didn't know if I could stand there any longer and wait just to check out. Angie finally decided to get behind the register and help move the line along, of course she was the person to check my out. I told her that I was wearing one of the pairs of shoes that I was buying (since my old shoes were in the box) and, no kidding, she made me take the shoes off and show her the size! I told her that I thought I would know if the shoes I was wearing were not the same size, but her forced me to take the shoes off at the checkout counter, I was so embarrassed! I had a hard time putting the shoes back on since there was no place to sit, but she didn't care. Then when she asked if I had shopped there in the past and I said no, she asked for all this information in front of everybody, I was already so embarrassed I asked to just check out as a guest and she told me that I couldn't get the discount for the buy one get one sale if I didn't give it to her. I told her to keep the other pair and I would only get the one pair. She was so rude in how she spoke knowing I was hurting and having a hard time in the store, I can't believe that someone would treat a customer this way! I won't be back!!

Johnston & Murphy - menscloth - Updated May 2026

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