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Fleet Feet Pooler

3.8 (6 reviews)
Closed • 11:00 am - 7:00 pm

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Famous Footwear Outlet

Famous Footwear Outlet

(4 reviews)

Great selection and helpful staff members! This location carries most athletic shoe brands. Plus…read morethey'll price match with other brick and mortar retailers.

Worst customer service ever! I came in this store with my husband, we had been shopping for about…read more30 minutes and I have very bad plantar fasciitis, so my feet were killing me. It is hard to even get out of bed in the mornings, so I came to this store to try to get more comfortable shoes to help. I found some that were great, they had a sale of buy one get one half off, so I went to the trouble to find two pairs, and this is hard when you don't feel good. When it was time to check out, I encountered Angie, the assistant manager standing at the front of the store. There was a line to check out and only one person on a register. There were about 8 people in line waiting to check out, but Angie would not get on a register, she stood at the front door telling people that wanted to come in, that they couldn't because she had a line! My husband and I were so shocked, I had to stand in line for over 10 minutes and I made a comment to my husband about just leaving the shoes as my feet hurt so bad and I didn't know if I could stand there any longer and wait just to check out. Angie finally decided to get behind the register and help move the line along, of course she was the person to check my out. I told her that I was wearing one of the pairs of shoes that I was buying (since my old shoes were in the box) and, no kidding, she made me take the shoes off and show her the size! I told her that I thought I would know if the shoes I was wearing were not the same size, but her forced me to take the shoes off at the checkout counter, I was so embarrassed! I had a hard time putting the shoes back on since there was no place to sit, but she didn't care. Then when she asked if I had shopped there in the past and I said no, she asked for all this information in front of everybody, I was already so embarrassed I asked to just check out as a guest and she told me that I couldn't get the discount for the buy one get one sale if I didn't give it to her. I told her to keep the other pair and I would only get the one pair. She was so rude in how she spoke knowing I was hurting and having a hard time in the store, I can't believe that someone would treat a customer this way! I won't be back!!

Fleet Feet Pooler - shoes - Updated May 2026

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