Almost a ten years of wonderful service under the Howdy company, besides of the deafness, they…read moreaccommodated too well and beyond. I will definitely coming back if I had any issue. They service so well as they treated all clients all the same as well as my references! Please do welcome here instead going to different dealership. P.S. "More likely a coffee", and to go with an extra well service! Nothing can beats this?

Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

A big thank you to Austen Vasquez, service department, for taking such great care of me today. I…read morepicked up a screw on the highway and made it to the dealership with just enough air left in my tire. Austen got me into service right away and had me back on the road in no time with a new tire. And thank you to Derek Ochoa, new car sales, who took the time a year ago to thoroughly explain the tire protection plan. Because of that conversation, I was covered today and didn't pay a penny out of pocket. Great service all around.

If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

Go to guy is LAFAYETTE! You rock thanks for all of your attention to detail and expediency…read more Lafayette your go to guy at Capitol Chevrolet. Thanks everyone!!

I took my van in when the a/c stopped working and my local repair shop couldn't fix it. The first…read moreissue with Cap Chev is that they listed someone else on my intake form and had trouble finding my van! My van ended up being in the shop for over a month! At first they said I just needed a replacement hose they changed me $900 for. As I was leaving after paying, the a/c stopped working again before I was even out of the driveway. This time they said it was a fuse box that needed replacing. Ultimately it went round and round for weeks and charged me $2500 total. A truly horrible experience, I would NEVER go to Capitol Chevrolet again.

The best way I can sum up Austin Preowned is it is a "Better Call Saul" operation. I was an…read moreout-of-town customer and initially everything seemed great working with Michael the owner. My mistake was trusting his word. I was about to gopurchase the vehicle, but fortunately used Lemon Busters, who detected some issues with the vehicle. Defensive at first, Michael fixed one of the issues, but during the process I had to wait another day to eventually fly in to get the vehicle. With bad weather that hit and elements beyond my control, flights were cancelled, and I had to wait an additional day to go to Austin to get the vehicle. The flights were so backed up I purchased a one-way rental to go get the car in Austin. But as I was heading there, I was informed BY EMAIL (not a phone call) that he sold the vehicle out from under me. He stated he did not receive the draft from my bank, although I have proof from my bank it was faxed. I emailed Michael enquiring if he had received it well before he imposed (after the fact) a deadline in which I was never told, but he never responded. Be weary of the phone number of his business, as I called numerous times and received an unusual recording to "state your name." I called that number repeatedly and someone finally answered that informed me that it was not Michaels's number. They eventually provided a different number (one different on the paperwork Michael provided) to reach Michael. I asked Michael, who was aware I was en route to retrieve the vehicle, why he did not call me about a potential customer or to obtain my deposit (since I could not reach him via phone) and he informed me that "he did not have my number."Considering he logged my info into his computer and even placed it in the P.O. he arranged, I found this hard to believe.   In a nutshell. Michael will come across as a good guy, but in reality, he just wants money and he will justify it to you as he is a little man in a big pond and has to run a business. He thinks he goes the extra mile, but he has miles confused with kilometers. I spent hundreds on arrangements to purchase the vehicle and especially on the mechanical background check of the vehicle, but Michael opted to sale the vehicle to make extra money, putting him selfishly first and not concerned about the customer that basically paid for someone to fix the vehicle so he could offer it for more to another customer. It is dealerships and salesmen like this that give the car business and the buying experience a bad name. I hope someone reads this so they can avoid being burned. This place has given me second thoughts on using Cargurus.Com and others he associates with to sell his vehicles.

I saw a perfect 2008 Honda on their lot and ended up going back and getting it that week. It had a…read moresmall battery issue (that they couldn't have known about) and Omar was amazing at making sure the car was running perfectly before the sale was complete and went as far as to bring paperwork for me to sign if I couldn't make it to the office. As a younger woman buying a car by myself for the first time, I really appreciate that I didn't feel like they were taking advantage of the fact that I don't know a lot about cars and Omar explained everything in detail. He showed me proof of everything he was telling me about the car and making sure I completely understood everything I was signing. Omar and Michael went above and beyond to make sure I was 100% satisfied with the purchase. There are also always really nice cars on the lot because Micheal does a great job of picking the best of the best so I will be sending all of my friends and family their way. I highly recommend checking them out if you're looking for a used car you can feel safe in!!

I was lucky to have found this place. Hussein and his team brought my '67 Alfa back to life!…read more Instead of pushing for an engine rebuild, they took a patient, methodical approach to diagnose exactly what needed to be done to get the car running again. They kept me informed throughout the process and pricing was fair and honest. For foreign classic cars, I do not believe you will find another mechanic in Austin with their level of expertise. 5 stars!

1 Star -- Completely Disrespectful Treatment…read more I have never cried over bad customer service in my life until this experience. I'm an LVN, and I had just worked a 16-hour shift when I came out to my car and it wouldn't start. I called around trying to find somewhere that could help me and specifically asked if bringing my car in would be an inconvenience. I was told, "Bring it in." So I did. I explained what was happening and was given a quote. My first reaction was that I couldn't afford it. Not because I don't believe mechanics deserve to be paid fairly.. they absolutely do.. but because this was my rent money. I needed a moment to process the cost and figure out what I could do. I ultimately decided to go ahead with the service, which was already over $400. I was then asked to come outside and try the new battery. It still didn't start. Then I explained that I have a Smart Start ignition interlock device in my vehicle. I'm over 2.5 years sober, and I'm proud of that. Having a Smart Start is not something I'm ashamed of, and I certainly never expected it to become a reason for me to be treated like a problem customer. I was told that because of the Smart Start, my situation was more of a hassle and that he had other customers to deal with. So I asked a very reasonable question: Are you saying you aren't going to help me because I have Smart Start? The answer was basically that they could, but now I would have to pay another $197 just to make a phone call to get a code, and then another $197 to perform the test. That's nearly $400 more, and I was understandably shocked. I asked questions. I said I felt like some of this was unnecessary. I was trying to understand why I was suddenly being charged hundreds more. And instead of explaining it to me like a paying customer deserves, I was told to find somewhere else to take my car because they had other customers who could "actually afford things." Read that again. "Other customers who can actually afford things." I was absolutely stunned. I asked if he was telling me to leave and that they weren't going to work on my car. He told me he wanted to make sure I could afford it because he was too busy to sit there and talk. That was the moment I realized exactly how little my business mattered to them. I understand being busy. I understand mechanics work hard. I understand working outside in the Texas heat. I have zero problem paying someone for their time and expertise. What I do have a problem with is being humiliated for asking questions about a repair that was costing me hundreds of dollars. I'm not rich. I'm an LVN. I work extremely hard, and I had just worked a 16-hour shift. I came in needing help because my car wouldn't start.. not to be lectured about whether I could afford their services. Being concerned about the price does not make me a bad customer. Being unable to immediately hand over hundreds of dollars does not make me less deserving of respect. And having an ignition interlock device does not give anyone the right to treat me like an inconvenience. I've had more work done on my car for far less money, and I was willing to pay for the work I came in for. I simply wanted an explanation before agreeing to keep spending money I literally needed for my rent. Instead, I was made to feel poor, inconvenient, and unworthy of their time. I walked in exhausted and already stressed about my car and my finances. I walked out in tears a couple times claiming I had to use the restroom. That says everything you need to know about the customer service I received here. Businesses have every right to charge what they charge. They have every right to be busy. And they have every right to refuse a job. But if you're going to tell a customer to take their car somewhere else because you have customers who can "actually afford things," don't be surprised when that customer tells everyone exactly how you made them feel. I came here looking for help. I left feeling humiliated. I will never bring my car here again, and I absolutely cannot recommend this place to anyone who expects to be treated with basic human decency. The only good thing about this place was I think the daughter of the owner. Too bad she showed up last minute because I probably would have recieved a way better experience.

just had the best experience with Alex Cerza. Car buying has…read morenever been this smooth. He listened to our needs, found the right truck with no pressure sales. I recommend him above all.

Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

Its a little garage, hard to tell where to pull in, not a lot of frills or comforts, but they're…read moregreat guys and they do great work. Straight-forward, friendly and professional.

Sam is the man. Very friendly. No Bologna, tells it straight, transparent pricing and quick turn…read morearound. 10/10

Erick assisted me with getting a new vehicle, and i'd like to add that he was willing to above and…read morebeyond to get the vehicle I liked. This left me satisfied with my experience

Outstanding team here who helped my family buy a pre-owned IONIQ 6 AWD. From start to finish all…read morethe staff were helpful, knowledgeable and treated us well. Highly recommend. Neville

I drove all the way from Houston after work about 3.5 hours to get my new car, and honestly, it was…read morecompletely worth the trip! I called ahead and they were kind enough to schedule an appointment and hold the car for me, which I really appreciated. The deal was too good to pass up for a slightly used 2026 Mazda CX-50 Meridian. Rickywas my salesman at Mazda South/Roger Beasley, and he was wonderful to work with. He was friendly, welcoming, and answered all of my questions without ever making me feel rushed or pressured. A special thank you to Mike, who was absolutely incredible! He went above and beyond to help me finish the purchase and made sure everything was taken care of. He was patient, attentive, and so helpful throughout the closing process. He really made an already great experience even better, and I truly appreciate how much effort he put into making sure everything went smoothly. The long drive from Houston was definitely worth it, and I'm so happy with my CX-50! Ricky and Mike made the whole experience easy, pleasant, and stress-free. I would definitely recommend this dealership to anyone looking for a car!

Couldn't be happier. The Service department worked with my schedule and I was able to be seen in a…read morematter of days NOT weeks. I was provided a loaner but Mazda went above and beyond to get my vehicle back on the road again. From Sales to Service the experience is exceptional. Thank you Roger Beasley Mazda South!

Quick response time! Excellent customer service. And the fact that they had a tow trucks that…read moreeasily fit into a parking garage with low clearance was a LIFESAVER after trying others who could not accommodate!

Austin Auto Brokers made trading in my car and driving away in a new(used) car easy and…read morestress-free. Connor and Pete were both very friendly and real. None of those pushy, fake car salesman tactics...just real people that were there to help me. Connor helped me with everything I needed to make the decision to purchase, then Pete helped with the loan paperwork. Everything was explained well, and I never felt uneasy or unsure. Thank you, Connor and Pete! I love my new car!