The RPZ for our sprinkler system was pouring water out of the relief valve, so I had to turn off…read morethe automatic sprinkler system. I called our sprinkler company but was told they only replace RPZs, they don't repair them. They gave me the number of Lupton Backflow. I did an on-line request, and Brad came out within two weeks and made the repair, explaining to me everything he did and only replacing the parts that needed replacement. Now the big leak is gone as well as the leaks from two test cocks. I had to water with hoses and hose-end sprinklers in the meantime, and so I was very glad that they could work my system into their busy schedule. Brad also reminded me how to winterize my RPZ to prevent future problems. I was charged only $159. To replace the RPZ would have cost hundreds of dollars, not including the charge for the plumber's time. I highly recommend this company.

I have used Lupton backflow for a couple of years now, and my first 2 experiences for backflow…read moretesting were great, though as a first time home owner I had no basis for comparison. However, I was not pleased with my most recent work order. Firstly, their receptionist Mary Kay had quite poor phone etiquette when I had called to inquire about a repair (the cap on my irrigation back flow had cracked in the most recent freeze and was leaking)--she was very brusque and practically laughed at me for trying to describe the issue I was having despite not being familiar with the exact parts of the system. I was willing to brush this off as follow-up communications by email were at least clearer and civil. The scheduling process is quite convenient and I appreciate not having to be home for the repair/testing. Secondly, in my email communications with their office, I was quoted $140-175 for my repair which included the testing but did not include parts or the filing fee- great, no problem. However, when I received my invoice, they had charged me $190 for the repair, a $15 to nearly $50 difference from my estimate range. There was no indication on my invoice of complications, nor additional services rendered upon the repair to explain this increase. I emailed them to inquire about this diff and they did graciously apologize for the miscommunication as apparently there is an upcharge for my area due to the distance they had to drive that was never communicated to me. In this email they claimed they would "take the $15 up charge off of your invoice now. And I'll take an additional $15 off to compensate you for your time in having to deal with this mistake." This was appreciated greatly, but when I received the updated invoice it was only reduced by $15, not the $30 that was promised in the email. I sent a follow-up email one last time to confirm that this was the most updated invoice and giving them the opportunity to catch their slip, but they confirmed this was my final invoice. I refuse to be a "Karen" about these situations and just sucked it up and paid the full amount requested with a thank you sent their way. Unfortunately this experience will keep me from continuing to use their services from now on, and I highly suggest that you maintain any communications with their office by email as to have documentation for discrepancies like this. I have become aware of overall less expensive service companies since this.

I've used AusTex many times over the past eight years, and they are top notch with fair pricing…read more Everything from installation of irrigation (a whole system) to winterization and repairs. For all things irrigation I would highly recommend them. The latest was adding drip line irrigation to a landscaping job. They got me booked pretty fast, and the crew did a great job in a short time. They listened to my needs for the job, and they also made good suggestions. A great group.

I have used this company 2 times in the past and had good experiences. I scheduled service for…read morenormal maintenance a few weeks ago, making sure to schedule on a day I could be home to meet them. They texted the morning of the appointment to confirm, then never showed. While annoyed I decided to just let it go and find another company for my business. Then they sent me an invoice - for service that never happened. I called and they agreed to fix the invoice error, but no one ever explained the no-show or offered any apology. They never even asked if they could reschedule the service I had asked originally requested. I don't think this is a reliable company at this point.

Ok, so 5 years have passed and my irrigation back flow device has come up for a mandated testing…read morewith the city of Leander. Something I was not even aware was required. One of the neighbors in the community posted that they had their testing done by Nick, at Multi-Test Solutions for their home. They gave him high regards for a swift response and professional service. I wasn't here for my test, but my neighbor says he was on time, completed the work as planned and the price was reasonable. The test results were sent in to an administrator and I received a digital copy also. Can't say enough about this company. Give them a try when your system requires testing. Michael C. - Georgetown, Tx.

Nick was very responsive, quickly took care of the irrigation backflow inspection and was…read moreprofessional and nice. Oh and reasonably priced...even lower than competitors!

A professional and reliable company to work with on your commercial kitchen needs. We have worked…read morewith 1st Fire on several projects and they proved to be knowledgeable, as well as, straightforward. If you have a commercial kitchen and need fire safety equipment, these are the guys to use.

We used this company twice. They have an initial service fee twice the amount others charge. They…read morediagnosed a repair and would have cost us $450 more than the replacement company. They went up 18% from the previous year. I would not recommend. Their staff is very kind, but the new company's staff is even better.

I needed a plumber for a water leak in my bathroom. It can be overwhelming when this is your first…read moretime having a leak so I took a chance based on the Yelp reviews and it paid off! Patrick completed the job quickly and was very professional, polite, friendly, and helpful. The pricing was fair too. He went above and beyond! Highly recommend these guys!! (The location says Kyle but my house is SW Austin).

Missy took my phone call, was willing to get someone out the same day. Even at about 12pm! We ended…read moreup scheduling an appointment for the following day. They were completely transparent with pricing and they were honest about things that were necessary and not. The technician that actually came to our home was kind and pleasant. I had called around after talking to missy and their prices were the cheapest I had encountered!

Kelvin fixed my shower and it works great! Kelvin arrived at…read more8:30 am on time and had the replacement part on the truck. Total cost around $300 which was okay with me and less than a previous quote from another company by $200.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

We have been using Mark with Pure Plumbing here in Austin, TX since the freeze in 2021. He was the…read moreonly plumber that answered our call when our water heater went out and flooded our house. He showed up quickly and replaced the unit for us. We've used him several times since then and always appreciate his quick response, respect if it home and time, and he's just a really good guy!

Really honorable service. I'll definitely use them again next time. Thank you.read more

Standard Plumbing did a great job replacing my 40 gal water heater. Braulio answered questions…read moreregarding the project directly and offered advice based on their experience. Reasonably priced for the services provided. I believe Braulio went above and beyond by showing what he found with the old heater. He provided advice on how to deal with issues in the future. Walked me through the new system, what things were different from the old system and how to flush the heater. Nobody wants to deal with repairs like this, but professionals like Braulio make the process a little easier.

I can't recommend Standard Plumbing and Braulio highly enough…read more As a single mom handling this kind of stuff on my own, I'm very aware I could be easily taken advantage of price-wise - and I never once felt that with him. Braulio was straightforward, fair, and clearly knew what he was doing, which made it very easy to trust him. The first time I called, I was in full panic mode! Water from my son's shower was leaking through the ceiling downstairs and I was convinced something major was wrong. He came out quickly, took the time to actually figure out what was going on, and it turned out to be a much simpler issue than I expected. Separately, when I first bought my house, I had been told there was an issue with my fireplace and got a quote from another plumbing company that was in the thousands. When Braulio looked at it, he realized it was something much simpler and far less expensive than what I'd been told and this really stuck with me. This weekend my water heater went out, and I texted Saturday night expecting I'd hear back at some point. He responded first thing Sunday morning with clear options and pricing, no pressure, and is already scheduled to come out Monday morning with everything ready to go. He's responsive, honest, and efficient, and he just makes the whole process feel a whole lot less stressful. It's rare to find someone you can really trust, and I'm very glad I did.

Dennis and his team have come to our rescue once again. The first time for a break in a sewage pipe…read moreand now to check our pipes after bad weather. We our so grateful for the professionalism and care these guys put in to their work. Most importantly, you can trust that Dennis and his team have your best interest at heart. Thank you, Erica Hernandez and Mary Flores

Dennis relocated my new water heater from my hallway out to the garage . He was top notch knew…read moreexactly what he was doing with no problems at all with the hard work performed for the day. His price was Reasonable. I will refer him to of families and friends. Thank you Dennis.

Matthew/South Austin Irrigation were great. Scheduling was hassle free. I had a few broken…read moresprinkler heads, an entire dead zone, and more heads that needed adjustment. Matthew took care of all of it. He also came back out to inspect the dead zone once it started to work when the underlying issue (low water pressure) was resolved to make sure the heads there are properly adjusted. Highly recommend.

My home irrigation system had a leak and I was referred to South Austin Irrigation by a neighbor…read more Had to wait a few days to get technician out to inspect but Danny was very professional and thorough. He found multiple zone beads that needed repair and was able to fix the source of the leak (broken pipe). Great service and I will hire them for annual maintenance moving forward.