I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

The staff was very friendly, professional, and welcoming. The smog inspection was quick and easy,…read moreand they explained everything clearly. Great experience overall--I highly recommend this place for their excellent service and friendly staff!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

My car wouldn't start because the battery was drained, so I had it towed to a shop that advertised…read moreelectrical repair. After explaining the issue, I was told they would diagnose the problem and call me with their findings. A few hours later, I called for an update and was told they had found a parasitic battery drain and needed to run additional tests. Later that day, they called back and said the problem was simply a faulty battery and that replacing it would solve the issue. I approved the repair, which ended up costing about $430 for the battery. After picking up the car, I immediately noticed that some of the electronics were not working correctly and it still felt like the battery was being drained. Because the original diagnosis didn't seem to match the symptoms, I took the vehicle to Al's Electric Repair in Anaheim, a shop that had successfully fixed an electrical issue on another vehicle of mine. Al's quickly identified a parasitic drain caused by a camera installed inside the cabin. Once they repaired the drain, the electrical issues disappeared and the car has been running properly ever since. What concerns me is that the first shop initially told me they had found a parasitic drain, but later concluded that the battery was the only problem. Whether the battery needed replacement or not, the actual drain remained and was causing the issues I brought the car in for. Based on my experience, Al's Electric Repair accurately diagnosed and repaired the problem, and they have now successfully resolved electrical issues on two of my vehicles.

Got the Power Steering line leak stopped! Joe and his team are friendly and super honest and is…read morevery upfront about the costs.

Jesse is the reason my cat is alive…read more Last weekend, during the Garden Grove toxic chemical evacuation, my tuxedo cat decided that the undercarriage of my cousin's Tesla Model Y was a great hiding spot. It was not. He was wedged in there for 12 hours with no food, no water, and zero litter box access. He was absolutely losing it. I ran through every option. Fire department? Busy with the actual chemical explosion rattling all of OC, fair. Animal control? Ghosted me. My cousin, currently out of the country, tried Tesla Roadside Assistance through the app. Tesla's answer: their technicians are not trained to rescue animals. Noted, but deeply unhelpful in the moment. Two other mechanics passed too. Jesse was my third Yelp attempt and my last real option. He showed up within two hours, no fuss, and got straight to work. He tried everything - the frunk, underneath, removing the right wheel - methodically working different angles for an hour and a half because my cat had chosen the most inconvenient possible position to be chonky in. Jesse stayed patient the entire time and got him out safely. My cat is home. He is fine. He is completely unbothered, as cats are. Jesse showed up when nobody else could. That is not something I will forget. Oh, and his prices are insanely reasonable. If you need a mechanic who will actually show up and problem-solve, Jesse is your guy.

I paid Jesse $120 toward motorcycle service, and apparently accepting payment was the only part of…read morethe job he was interested in completing. I had ordered a part and was waiting for it to arrive, so about a month passed. During that entire time, Jesse never contacted me to ask whether the part had arrived or to follow up on the work I had already paid him to do. I eventually had to reach out to him myself. Over the following three weeks, I sent multiple text messages and called several times, all of which were ignored. After getting nowhere, I called from a different number--and suddenly Jesse answered. His excuse was that he had been "busy." I asked him to send me my money back and he hung up and blocked my number. In total, nearly two months passed after he took my money with no communication, no follow-up, and no attempt to complete the service. Being busy may explain a delayed response. It does not explain ignoring a paying customer for over two months while continuing to keep their money. That is not poor time management; it is poor business practice. There was an $80 diagnostic fee, so technically I am only out $40. Financially, it is not a huge loss. Professionally, however, it says everything I need to know about this business. A reputable business does not take payment, fail to complete the agreed-upon service, ignore every attempt at communication, and then offer excuses only after being reached from a number it does not recognize. The motorcycle needed a diagnosis, but the bigger problem turned out to be the business itself: unreliable, unresponsive, and completely lacking in accountability. I would not trust Jesse with my motorcycle again, and I certainly would not recommend paying him anything upfront.

Our last experience with Johnny was amazing. We had him come out once again and he was excellent…read moreagain. I can't see enough good things about him. He is honest. He doesn't try to oversell and what he fixes this fixed. I don't think you'll be unhappy at all working with him. I highly respect him.

Honest and kind, very thought person and a good and honest mechanic…read more I would definitely recommend Johnny with confidence. We have been doing business with him for a while now and he took real good care of our old cars.

It's rare to find kind people who truly care about clients in this industry. It's surprising to…read morecome across people like Arnold and Arnaulfo. Their prices are the most fair in the area, but the quality, the skill, the knowledge that were provided was TOP NOTCH. Very honest and knows alot about cars. They deserve your business and referrals. I called them and they were able to squeeze us in after I told him we had an urgent case and needed their help. He found more issues that other shops probably wouldnt have caught. Auto scientists with MAD SKILLS. Arnold educated and guided me and we were able to make the best and right decision on the vehicle. Thanks man!

I had a routine service for my car. They were very easy to work it and very friendly. They were…read morevery efficient in getting things done and everything was taken care of. The cost was very reasonable as well.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

My Lexus was in need of an oil change so i began looking up local businesses on yelp, I came across…read moreAuto Pros randomly and read a few of their reviews.. I was convinced this was the place to go to! I called and Tom picked up almost instantly! I gave him a few quick details of my car and he gave me what I believe is the best price on this side of OC! I showed up to the Auto Pros shop. Spoke with Tom. Handed him my keys and his team got to work and finished within 25 minutes!! Auto Pros is a good and solid business, I swear it. Thanks again Tom!

Tom at Auto Pros is such a good guy, honest always upfront with pricing and cost. Gives you the…read morebest price possible. I've had my water pump changed out here. I just did the front brakes and very very reasonably priced cheaper than the five other places, I went to just to check prices.. I will continue to be a loyal customer to Tom at Auto Pros.

Mo is the most honest man I know, our family has been going to Mos Garage since the the grand…read moreoppening.I just hand Mo my car, and I know it will be Fixed right the first time, I know I won't be over charged. Thank you for all yhe years of great service ! J Loof Tustin CA

Mo's Garage is the best!! Thank you, Mo! Super communicative, honest, extremely fair pricing,…read morequality work. Best experience I've had with a repair shop in OC.