I went there looking for a truck. The salesman Joe Tumbiolo was extremely professional and knowledgeable as well as the finance guy Eric Perry. Even the owner John went above and beyond to assist me with what I needed. Highly recommended John's auto sales if you're looking for a vehicle. read more

I bought a 2019 Dodge Grand caravan from these guys. During the test-drive, everything seemed fine. Keep in mind, it was in Boston at rush hour, so I probably never got it up over 20 MPH. But when I got it on the road to bring it home, the transmission was banging, the suspension was very soft, and the brakes were awful. I brought it back, and they fixed a lot of what was wrong with it. They loaned me a real BEATER to get by with while my van was being worked on. They even said they had the transmission "Serviced" (Whatever that means)... But the transmission continued to bang. Slowly getting worse. I wasn't able to bring it back again because of logistical reasons. I was suspicious about the transmission from day 1. Now, it is shot and needs to be rebuilt. I should have just returned it and cancelled the sale. Hindsight is 20-20. NEVER AGAIN. read more

The Baby Tank!! Thanks to the Great Gentleman of John's Auto Sales and especially Rocco for helping me secure a great vehicle for the right price!! The car runs well, in great condition from previous owner and I could not be more pleased with my decision of purchase Come here to buy all your vehicles if you cannot afford to purchase from a commercial dealer, the Men of John's Auto Sales are the best in Somerville, MA!!!!! read more

John's Auto Sales - The Baby Tank!! - Auto Loan Providers Near Me - Somerville, Massachusetts

These guys are shady. I had a terrible experience purchasing a used Honda with numerous undisclosed problems: engine, AC, and electrical issues, plus a strong smoke odor they claimed would air out (it didn't, even after 3 rounds of professional cleaning). The customer service was initially very professional, but after purchase, they dodged my calls and delayed scheduling repairs. I ended up paying for all repairs myself and it took 3 tries to pass inspection. Eventually, I had to sell the car for significantly less than I paid. Save yourself the hassle and shop elsewhere. If you must buy here, get an independent inspection first! read more

I was, at first, excited to find a 2012 F150 with relatively low mileage (65,000 mi), and very little rust. Within two weeks an immense amount of rust began bleeding through. These folks are masters of paint jobs. They even used some sort of tape, which was so perfectly matched to the color, that I never noticed that it was just tape. I feel completely duped. The engine is fine, no complaints there, but damn...it is a rust bucket. read more

I had a Ford Escape that was no longer driveable due to a broken transmission. I was looking to sell the car and initially got a pretty low offer from CarBuyersUSA. Luckily after going through Kelley Blue Book, Katie reached out to me saying John gives really competitive prices, and she was right. I spoke with John directly and he was willing to buy my car for 3x what I was offered from CarBuyersUSA. The process was quick and painless and he even offered to tow my car there for me. Sold in under 30 minutes. read more

Great experience. Kevin and Malcolm were very helpful and kind! They've been in business for over 50 years and their experience shows.

Horrible, horrible horrible yes, they will put you in a car, but the car will not be reliable and absolutely not safe to drive. They have connections to make sure that the car passes inspection although the car should not be driven on the road stay away and don't get a car from this place if you value your life! If I can give negative stars, that's exactly what I would do. read more

Paul was so helpful in getting my car sold. Offered me a great price and walked me through every step! Highly recommend going to them!

First: my salesman, Carl, was professional, friendly, patience, listen to my needs, was not pushy, and most importantly very respondent. Either had the answers or if not, got the answer. There to help and serve. Thanks Carl. Jimmy (Finance department) Great man and person. Worked with me and made financing easy, stress free, and made it happened quickly. Always there to answer questions and very responsive, even during a very busy workday/evening. Very attentive to your needs and in person, made you top priority. Very personable and respectful. Thanks Jimmy! What I loved most was the whole staffing from the gentlemen who greets you at door, the gentleman who get you keys and plates to drive the vehicle, to the mechanic and even those workers not even working on your stuff, just making eye contact and saying hello. WOW!!! That just shows leadership throughout. Great friendly crew! I recommend these gentleman and John's if buying your vehicle. Very impressed!!! read more

John's Auto Sales - Auto Loan Providers Near Me - Somerville, Massachusetts

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I had the experience to sell my car to Johns auto sales. It was such a seamless , easy process. I was quite nervous as never sold to a place before. John was so easy to work with and so lovely as was his staff. I would highly recommend buying or selling a car there. It was a great experience. I have recommended to several people already and told many of the great experience I had. John gave me a very fair price for my car. I can't say enough about the whole process Thank you to John and his team. Carolyn read more

DO NOT BUY A CAR from here!! I will start by taking my own accountability and saying that I did not research or read reviews about this dealer, nor did I do a lot of research on the maker of the vehicle I purchased. But I will say, no more American cars for me. Back to foreign all day!! The prices are right because you really get what you pay for. They will sell you a car in under 4 hours!! Fastest ever for me. But once there is something wrong with it, GOOD LUCK getting someone to call you back. My salesman was named Eric. STAY AWAY!! He is shady and and a liar. And don't get me started on how I am currently carrying two vehicles on my credit report because after a month my previous lender still hasn't received payment!!! Like WTF!! It's been a little over a month and they have my car for the 5th time. They say it's going to the dealer. I want to see this. Ugh!! And they give you a loaner car that smells like old ass, old cigarette smell, and driving on the damn floor. Some old ass Toyota solara. Finally, I will give some love to Joe and Rocco who I dealt with after Eric ghosted me. They ok dudes. If you must buy from here- ask for one of them. Worst experience buying a car!!! The end. SMH‍‍ read more

(I would post Negative stars if I could) I've come to this place hearing about my in-laws knowing someone who works there and had no issues with the purchase. Okay, sounds reliable enough. Purchased a used 2010 Mitsubishi outlander with about 80k milage and with one owner. Unfortunately, it has been having problems conveniently after 30 days of a signed contract ended that they would cover for any issues. Not only that, I've visited several times to check if the car finished, only detailing was done to make it look presentable. Mind you, this was during the winter storms. For any new car purchasers, please be knowledgeable of what you are looking at under the hood. Anything beyond that including brakes, changing oil, etc, Ive had to deal with with outside auto repair. I'm still paying off the car I just purchased over 3 months ago and now on top of that our auto repair is needing to replace almost every part. Here we are, without a car because it is too dangerous to drive. Desperation was on my part for urgent need for transportation due to schooling and they knew it. The loan process was atrocious and very predatory with a high interest rate and a maximum down-payment. I have fantastic credit, but they had to have this high interest rate loan with a credit union and more than half of the down-payment for the car was really necessary? I dont usually write reviews, but I felt that this is necessary for future buyers, I would give this negative stars if I would. Please take your car purchasing elsewhere. read more

this is my second experience here at John's auto and there is nothing I can say other then CLASS ACTS all of them. when someone places goes above and beyond they go further this dealership has a caring staff and they do what's right for the customer no other place I shop and a as always I got to shout out my sales man Kevin he's a beast and will get you in the car that's best for you works all hours of the night for you. Also big John the owner himself old school mentality solid as they come made this second purchase a breeze for me. would not recommend another used dealer. read more

Great experience. I sold my used car in minutes. Look for Paul. Easy going and no BS. I would highly recommend. read more

DO NOT BUY FROM HERE!! Took advantage of a young person who didn't know anything about cars. Spent almost 10k in cash, my entire life savings on are car that has rust coming out of the speakers. I've been working since age 14 and had absolutely zero help. These people are scum of the earth. Would rate negatively if I could. read more

I was put into a position where I needed a car quickly. Everyone that's been subject to that feeling knows how stressful that can, especially in todays market with the pricing of used vehicles. I came across John's Auto Sale's and took note of several vehicles to my preference and was able to go see them the day of. two+ lots of vehicles with an array of options and I found my 2012 Jeep Liberty. the price was extremely fair, and the sales representative Carl on the Lynn, MA lot was more than fair, more than friendly, not pushy and extremely personable. I didn't feel pushed or threatened with the famous "so many people are calling about this car it may not be here next time" game. I highly recommend using John's Auto Sales and speaking and working with Carl. -Matt read more

Very happy with my new car! Very good service, helped with a good and affordable monthly payment. As well as friendly people look like they are in a good environment well taken care of! Kevin and John took very good care of us (Kevin's the better looking one) read more

Spoke with the salesman Carl on 4 different occasions about purchasing a car from them. After being assured they had it and that Carl was going to make sure it was ready for me to look at and driving 2 hours to find out the vehicle was sold. Then after speaking to the owner I was told that his salesman just straight up lied to me. Stay away from this place nothing but lying crooked cheats! read more

Great customer service from beginning to end! I was able to get an exceptional vehicle at a great price. They helped me every step of the way, and I would recommend John's to anyone! read more

Don't even inquire about anything your interested there! Just keep going. They will pull your credit to see how they can screw you in a bad deal even if you are paying cash. Pulled my credit for a credit union that didn't even offer financing in my STATE! I wanted a Standard Jeep, they advertised it as standard but it was automatic. Bait and switch. Jimmy, Paul, John, Rocko, etc. Like I said, just keep driving, there is a better car and deal out there. read more

I brought a 2008 Ford Edge from them. Where do I start. Still paying on it and literally problems after Problems. Hopefully I can trade it in somewhere else. Because I'm not going back too them. read more

Sold my car to John's yesterday in less than 30 minutes. I worked with Paul and it was very easy. I used KBB to get a valuation and was soon contacted by Katie to see if I was interested in selling my car. They gave me a price close to KBB. It really was a simple process. Signed over title and walked out with check and old plates. Paul was very knowledgeable and helpful. read more

I was looking to sell my car and came across with John's shop. John and Franklyn helped me out by explaining all the pros and service they offer. They are super professional, kind and convenient to work with. I have visited several dealers and they are by far the best to work with (and with the best price!) I would recommended anyone who is looking to sell or buy car to definitely consider talking and work with them! Thanks, Bo read more

This past weekend was my second time purchasing a vehicle from John's auto and I would definitely recommend them. I have nothing but good things to say about the sale to the financing and the whole process! Special thanks go out to John, Paulie, Paul and Malcon who are all so helpful and great to work with! We got an F150 last year that runs beautifully and went back to trade in my Camry for an SUV. I got an explorer that was perfect for me and I couldn't be happier! read more

John & Kevin are incredible and I am so grateful to have a beautiful, safe, and reliable vehicle. Couldn't recommend this dealership more- they made the process so smooth & simple. Thank you so much guys!!! read more

I was lucky to have been directed to John's Auto Sales through Kelley Blue Book for the sale of my car. It was an absolute pleasure doing business with John! He's terrific with communication, and reliable with timely follow-up and follow-through. I still can't believe how convenient and efficient--just painless--he made the whole process. He was kind enough to tow in my car for an appraisal--something I'm really grateful for--then offered me what I felt was a fair price, given my own research and the condition of my car. The whole experience surpassed my expectations, and I'm more than happy to recommend John's Auto Sales if you're looking to sell or are in the market for a car from a fair, reliable dealer. read more

They are the worst people. They sold us a 2004 Ford F-150 that needed a new engine and frame. And on top of that they never fixed any or offered us a refund. And they knew that I was 16 and this would be my first car. No kid should have a car that has the risk of falling apart or blowing up. My spare tire fell off because of how rusted the frame was and that caused my truck to get launched up into the air. All I have to say is DO NOT GO THERE. They straight up suck. Especially Rocco read more

Sold me a 2015 RAV 4 (1 year ago) that was supposed to have leather interior. Didn't take any money off. We had to keep bringing in back to get the brakes done. They were never done properly for some reason and I had to pay out of pocket to have them done at my mechanic's place. The financing (with trade-in) was supposed to be around $12,000. Somehow, it ended up being almost $18,000! I should have just gone to Toyota and got a new one! Sold my husband a Porsche Cayenne S that has never been right since day 1. They also lied to me saying that I could refinance after 8 months of on-time payments. They don't hold the loan.... so how can THEY refinance? I called the loan company and they said: "Oh no, you're locked in for 5 years at this interest rate, you signed a contract!" - Thank Goodness I refinanced with my credit card company, Capital One. Saving lots of money with a much lower interest rate. read more

I walked into Joh'ns on Friday with a beat up Jeep I told John that I bought a vehicled here about 10 years ago. He seemed to remember me. I was looking for a pick up he sent one of his drivers to pick up a Silverado. I was impressed when I saw it. He gave me the keys The condition was pristine. He told me if I didn't like it he'd get me something else I'm totally happy with it I did my test ride last night and Iibstalles a tool box with a ladder rack. I'm ready for the 2019 painting and remodeling season. Great bunch of guys that work there. very fair and easy to work with. They are far from the hackers down the street. Thhhhhhhey had ne registered the sane day. McBrine Painting abd renodeling has upgrade. read more

My experience with John's Auto Sales was involved... I was not able to get the car inspected for several weeks after I bought it. When I finally did, it failed! A cracked catalytic converter failed the inspection and play in the right trailing arm made the car unstable on the highway. Needless to say, I was very upset. But John made good on the deal! He replaced the catalytic converter, fixed the trailing arm, replaced a couple of worn out links and torn rubber boots. All of that works was done at no charge, even though the 30 day warranty had expired. The car has since passed inspection and drives very well. John made the best out of a bad situation and turned out to be a man of his word. read more

For starters, I do want to mention that I went to the North Andover satellite dealer, however, the car came from Somerville and I eventually had to deal with the owner, John. I bought a 2009 Subaru Forrester recently from this dealership and everything from the test drive to the final sale, to failing my inspection, was hands down the worst experience of my car buying life! The dealer at the North Andover dealership, Bob, had me come back twice to finally test drive the car. He swore up and down that the car would pass inspection once I bought it. Well, I eventually did buy the car (after going back and forth from my bank because Bob kept getting everything wrong). After receiving the car to my house (gas tank on empty!), it took almost two weeks to finally get my registration. I kept calling Bob to get this so I could register the car and he lied to me, even going as far as to say that he had a funeral to go to. After finally receiving my registration, I went to register it...FAIL! At this point I was furious with Bob so I went straight to the Somerville dealership. There I met John, he was not only disrespectful to me, but said that it was my fault for not getting it inspected right away (I didn't have the registration and couldn't!). They didn't give me a rental as almost any dealership would, I was stuck in Somerville until morning when they "passed" the inspection. As of now I have already had to replace the brakes (to which Bob said were replaced before I bought it), and finally received my title which doesn't have the correct info on it for my loan! NEVER will I ever go back to this place and do yourself a favor, don't waste your time! read more

I called the dealership on a Monday and I had found a car that I liked on their website. They told me to come in at 10:30 on Wednesday and it would be ready for me with a plate so I could take it to my mechanic and have them look at it. They told me nothing was wrong with the car. They called me Wednesday morning at 9:45 and told me there was no plate to be had and I could get there for 10:45 and it would be ready. I showed up at 10:45, the car was nowhere to be found, there was no plate ready and someone had lost the key. I had an appointment with my mechanic at 11:30 for them to do a diagnostic to make sure nothing was wrong with the car. At 11:30 the car finally showed up with the plate. I walked over to the car, opened up the hood and gave the car a good once over. The interior of the car was filthy, they also told me the AC did not work but they could fix that. I could see that all four tires needed to be replaced and there were leaves and debris under the hood. There was also a lot of rust and what looked like to be taped up hoses. I went back in and talked to Alvin and he said whatever was wrong with the car they would fix, they didn't have a lot of time to take a look at it before they put it in the lot and they have so many cars that they can't check everything out before they put it on the lot. None of this made any sense to me. Why would you show someone a car that looked like crap. I drove 40 minutes to look at a car that they told me was in perfect condition and ready to go with no problems. "If your mechanic finds anything wrong, we will fix it." At that point, it was 4 tires and the AC. Do yourself a favor and don't waste your time. If you're going to look at a car it should be ready to go. These guys are super shady. read more

Went there with bad credit had cash down. Purchased a truck that was listed as 11k put 3k down but somehow ended up financing 15k??? Was told that was with interest the total amount id pay would be 15 since i have a high interest rate. Talked to the bank right away afterwards and they told me that was all a lie that infact my loan amount was for 15.??? So many people warned me about them but i figured id give them a shot... never again! read more

Got 2 cars from here and the customer service was fast and great and was able to drive off with a nice Audi for a great price. , I highly recommend ! read more

I made a purchase of a Used Car at John's Auto Sales, just outside of Boston, MA. The dealership and sales team were very accommodating and met all my requests and desires from the very beginning. The purchase experience was easy, all my questions and concerns were addressed. There was even a follow up support and renumeration with a minor repair that occurred shortly after the sale. I would highly recommend to anyone looking for a quality used car to visit the honest folks at John's Auto Sales in Somerville, MA. My faith in the used car buying experience is renewed as I trust my experience at John's Auto Sales. Jerr¬ Northern New England read more

so. i saw that this place had a bad rating, but i was desperate to get rid of my car. i called them. next day i went over and said goodbye to my lovely little 2007 toyota corolla. i knew the condition it was in, and what it was worth at an auto place vs selling to an individual online. i brought my kelly blue book value, and he asked me honestly what i thought it was worth and we negotiated to a price we were both okay with. johns son was in the office with us, working at another desk. and his wife's artwork is up on the walls. the amount of people and noise was a little overwhelming for me, but john himself was very nice. they dropped me at the train after we signed all the paperwork, and that gentleman and i had a very nice conversation for the short drive. i would recommend. sometimes people are bitter. sometimes they didn't have a good experience, and that's fair. but i think sometimes you have to go into it thinking its going to be okay despite the sh!t you read on the net. read more

I had an incredible experience with John from John's auto sales today. I highly recommend them, honest, thorough, professional and friendly. Everybody I dealt with went out of their way for me (when they did. It need to) and I really appreciate it! Wonderful company! read more

My husband and I recently went to John's Auto Sales to look at cars. While they did not have what we were looking for, Paul V was incredibly helpful. He drove us to a separate location that held much of their inventory and let us drive all the cars we desired. There was no pressure to buy anything and he steered us away from cars that weren't a good fit. I wish I could have bought something from John's. Unfortunately, he did not have the car we needed. Everyone was great and John personally took his time to speak to us at length. I see many complaints about the look of this place. If you want something that looks beautiful, go to Carmax and pick out a car. If you want an inexpensive car that runs, then check out John's. read more

I went to Johns Auto Sales to look at their "excellent condition" 2002 Ford Mustang GT. It is advertised online for $11,995 which is $1000 above market value for one in EXCELLENT condition. After arriving Paul gave me the keys and assured me that he personally knew the previous owner, who was an older mechanic who took only the best care of his vehicles. The second gear synchro in the transmission was destroyed, making it impossible to engage second gear. The AC did not work. The clutch slave cylinder was leaking. The throwout bearing was squeaking. The drivers side window falls out of its track when rolled down. The rear bumper is damaged, with the paint cracking and peeling. The headlight switch comes off when you turn them on. The rear heater grid does not work. The driver side side skirt is scratched. Be aware that CARFAX has it listed as a fleet vehicle. Upon finding all this I went back into the office and told Paul what I had found. He explained that he did not know much about the mechanical aspects of the vehicles and asked me to talk to his on site mechanics. I explained the issue, and was laughed at and told I was buying a used car, what did I expect and that it was a simple $50 clutch cable. I then explained TO THE MECHANICS that if it was a clutch cable you would experience difficulty engaging any gear, not just second. They then said "oh well a used transmission is $300 from he junkyard, we'll just take that off the price." Johns Auto Sales is trying to sell this car for excellent retail market value with a damaged transmission, and many many problems. I understand that all used cars need little things but a transmission is not only a major safety issue, it is also covered under the Massachusetts Lemon Law. While talking to the mechanics, who called ME unprofessional while chain smoking through our conversation I was told that one of them drove the car for several weeks in this condition, while installing a new exhaust and Hurst shifter. A Hurst shifter on a car with a destroyed synchro? After wasting an hour at Johns Auto Sales I left dissatisfied with the customer service, smelling of cigarettes, in my own car. Stay away from this place, it is sad that people like this give honest car salesmen a bad reputation. Also On 1/15/2011 the business's accreditation from BBB was revoked due to violation of BBB Accreditation Standards read more