One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

Emailed 114 Auto Salvage on a Sunday to check into junking my vehicle with a blown engine. I was…read moreshocked to get a text message that same day, on a Sunday, letting me know they would gladly come out Monday to pick up the vehicle! Monday had a couple of hiccups, so the schedule didn't work, but first thing Tuesday they contacted me and the tow driver let me know exactly when he would arrive. Met with him, went through the paperwork, they took away the vehicle! Easiest transaction and very satisfied! THANKS! KJD, North Andover, MA

I went there looking for a truck. The salesman Joe Tumbiolo was extremely professional and…read moreknowledgeable as well as the finance guy Eric Perry. Even the owner John went above and beyond to assist me with what I needed. Highly recommended John's auto sales if you're looking for a vehicle.

I bought a 2019 Dodge Grand caravan from these guys. During the test-drive, everything seemed fine…read more Keep in mind, it was in Boston at rush hour, so I probably never got it up over 20 MPH. But when I got it on the road to bring it home, the transmission was banging, the suspension was very soft, and the brakes were awful. I brought it back, and they fixed a lot of what was wrong with it. They loaned me a real BEATER to get by with while my van was being worked on. They even said they had the transmission "Serviced" (Whatever that means)... But the transmission continued to bang. Slowly getting worse. I wasn't able to bring it back again because of logistical reasons. I was suspicious about the transmission from day 1. Now, it is shot and needs to be rebuilt. I should have just returned it and cancelled the sale. Hindsight is 20-20. NEVER AGAIN.

Mike is a fantastic person to do business with. Lightning fast responses, arrives on time, and…read morenever haggled about the quoted price. Highly recommended for any junk removal.

I would highly recommend for using for removing a junk car. Mike was great to deal with and made…read more this an easy process.

I've been taking my car to Biondi's for a few years now, and they're honestly the best around. The…read moreteam is super knowledgeable and always upfront about what needs to be done. I've had everything from oil changes and brake work to body work done here, and they've been quick, reliable, and fair every single time. Prices are extremely reasonable, and I never feel like they're trying to upsell me on stuff I don't need. Highly recommend!

Very bad Towing company! Biondi's Tow Service is awful…read more First time they towed my car they damaged my driver's door. They towed my car a second time at the property where I live even though I had the sticker attached on the back window. We have two spots that are for visitors and with a "no parking sign " attached in the wall. I parked there because my normal spot was covered with the snow. I didn't have no other options where to park so I parked in one of the two spots that are for visitors.. even though I had the sticker on, they towed me because the sign no parking. They didn't think twice or think about why I was parked there. It was my first time using one of those spots just because my normal spot was covered with snow That no parking sign is there just for other cars that doesn't belong to the property. They did that just because of money. They tow because they want money.. they don't care if you are a resident. I pay for parking and for rent. They just need the money . They are using their service to take advantage of the residence towing them. Biondi's people instead of helping the residents doing a good service they tow us . This is so unacceptable for someone that is a RESIDENT. I wasn't parked of blocking any emergency parking spot, or taking someone else's spot . Biondi's tow because they need the money only. Mercenary work. Shame on them. Shame shame shame ...

I needed tow today. Dave responded quickly to my email and arrived in 45 minutes. He was also…read moreprofessional and friendly. He also sent a picture of the car when he arrived at the garage.

From the owner: We pay cash for junk and unwanted vehicles We come to you at…read moreyour convenience We also do local towing and transport at reasonable rates.. Cashforclunkers junk car removal junk my car junk car Boston junk car buyers free junk car removal scrap cars wanted

Bald-Faced Lies (Just Another Used Car Dealer)…read more I wasted half of a day visiting Mass Auto World to see a car which had been completely misrepresented by a salesman there. Car sounded great and looked great on paper but turned out to be a beat-up rust bucket. The salesman told me before I visited that the car had no rust, when it actually had serious rust damage including frame rot. It seems that their goal is to manipulate potential customers into visiting even if that involves lying. Apparently they want bodies on the lot because some of them will bite. Of course the cost to the customer of their lies does not matter. Buyer beware. My experience is consistent with what others describe in these reviews (at least the real ones). For details, read on. I am a fan of second generation Honda CR-V's and found an interesting one (2006 Honda CR-V EX (VIN JHLRD77806C041450)) at Mass Auto World via Carfax: https://www.carfax.com/vehicle/JHLRD77806C041450 I called and spoke with a salesman who identified himself as Nick. He gained my trust by stating that he was a fellow veteran. I told Nick that I was over an hour away so needed to make sure it was a good car before I made the trip to look at it. I asked if the car had any damage other than minor scratches and dings (which would be expected on a 15-year old car). He said that it did not. I asked if the car had any rust. He said it had NO rust on the body. I specifically asked about rust underneath, and he specifically said there was NO rust. I told Nick that based on his description, I should see the car. Again, he knew I would be coming from over an hour away. After a 90 minute trip through some awful Boston traffic, I arrived at Mass Auto World. And I immediately realized that Nick had badly misrepresented the car. First, the hood of the car was deformed in a way that looked like it had been pushed in from the front and had buckled. The front of the hood on the left sat high, and the rear sat low. Recall that Nick told me there was no body damage other than minor scratches and dings. But that was trivial compared to what I found next. Continuing my walk-around, I realized that Nick had blatantly lied to me about rust on the car. First I saw that the right rear door had rust bubbling under the paint, indicating rot underneath. Then I looked under the rear of the car (see the first attached image). The rear subframe, stabilizer bar, and lower arms were badly rusted, if not rotted. The second image shows frame rot under the front of the car. And the third image shows the rotted right pinch seam (top) and a rotted unibody rail. The pinch seam was so rotted that it literally disintegrated between two of my fingers. This is particularly troubling because it indicates that soon it will be unsafe to jack up the car as specified by Honda, and soon the car will not be able to pass inspection due to loss of structural integrity (I've been there). Nick was happy to let me drive over an hour to Mass Auto World based on lies. Interestingly, he did not come out to talk with me when I arrived. He knew exactly when I would be there because I called just before I left to make sure the car was still available. And one of his coworkers walked right past me in the lot when I was the only customer there. I think that once they saw me looking under the car, they knew very well that speaking with me would not have been pleasant or profitable. I had to rearrange my entire day to make this visit happen. Even worse, it wasted over 4 hours of my time. So now comes the obligatory "We're so sorry you had a negative experience...we're trying to improve our processes...Here's a Dunkin gift car to cover your gas." I'm not interested. Instead, I would like to know from the owner: Do you employ a "reputation management" company which provides fake online reviews? Do you encourage your employees or anyone else to post fake reviews? Have you ever responded to a fake review as if it was real?

If I could give 0 stars I would. If you want to feel respected, treated with courtesy, dealt with…read morefairly and Honestly, if you value at all your own time and peace of mind, do not do business with this company. Stay as far away from them as possible. They have the worst customer service in the history of the world. Borderline criminal practices. I echo other reviewers saying they felt treated "less than" and receiving minimal almost one word replies to inquiries, or no reply at all! They sold me a car withholding it was missing a part that caused it to immediately fail inspection, then they stalled for the duration of the warranty to do the quick fix, then 30 days after the easy fix the car majorly failed in relation to that part and they kept the car for 5 weeks. The Lemon Law didn't work b/c technically the problem happened 1 day after the 90 day warranty period, but had they not deliberately delayed for the initial 60 days, the failure would have been within warranty period. And then they lied under oath during arbitration. There are no words to describe how base their people skills and values are. One cannot fathom a company in this transparent day and age operating so conspicuously poorly and staying in business! Do yourself a favor, go next door to McLaughlin Cheverolet, they are really nice people!! Or literally shop anywhere but w this company.

I am a very satisfied man for this is my second time using Chamo towing and I must say it has been…read morea pleasant experience, they have straight forward, professional, and very reliable. I recommend this company to anyone that requires assistance with removing/junk ing their cars or Towing. Thank you Guys God Bless

My car had sudden engine problem, not safe to drive. I…read morecalled a few towing companies, some with good pricing, but I had to wait for a long time (like the next day). some was rude/ expensive (we charge xxx cash, make a decision quickly!...) Chamo is lower on the list by google, but the phone call was friendly, and the charge was very reasonable (as compared with all others I have contacted), and they came exactly on time (30min). Lastly, the driver was careful with my car, delivered it to the dealership I asked for. Now it's fixed and I am happy. Hope you don't ever have to use a towing truck, but if you do, I recommend this one!

Tyler is a rockstar!!! He just sold me my dream car. Tyler was super upfront and honest about…read morepricing - helped me find the BEST financing option for my lifestyle. I couldn't have been happier with the process. He definitely deserves a promotion!!! They gave me a GREAT rate for my previous beatup 2018 outlander. I purchased a 2023 wrangler. This has been my dream car for about 10 years now.

The way car buying should be! I saw Jahir Polo in Norwood, MA for a car I purchased this past…read moreAugust. I had been browsing online for a few weeks and found the best option from CarMax (sent from another state for a reasonable price). I chose CarMax because I heard a good review as CarMax for a company from someone else. I found a car I was looking for which was 1) an older model 2) less mileage 3) a price I could afford 4) given a decent price to trade in for my then current car. I still love my new car now!! It's hybrid/electric and had definitely been taken care of previously. I feel I did not get as much for the car I traded in however it was old and had a lot of miles on it. It was nice I arrived for the test drive, spoke with Jahir about this process, and easily found myself a great deal. I hope to have this car as long as I can and will return as a customer if I can!