Second review 9/10/26…read more I bought my second Range Rover from Ahmed today, and the experience was just as seamless as the first time. What stands out about Land Rover Boston is how they treat everyone who walks through the door. In 2026, great customer service is hard to find, but this team is always on top notch. I arrived 30 minutes early for my appointment, and at least four people from techs to managers came over to make sure I had been helped and to see if I needed anything. Everyone, from the service techs to management, is great. The woman at the front desk is always a pleasure to see as well. Truth be told I couldn't even get a salesperson to say hello at Land Rover Norwood. On my first visit, I came in as a walk-in while Ahmed was with another client. Johnny, the GM, immediately stepped in to help. He introduced himself, but not as the GM he simply saw Ahmed was busy and jumped right in. That level of leadership and customer service is not normal for a GM. Grateful for another purchase from Ahmed and the Land Rover Boston team.

Everything started off smooth. Walked in, was instantly seen. Picked out my Range Rover, signed…read morepapers. Expressed wanting specific plates ... this is where Everything changes. I waited longer than necessary because they asked/requested Veteran plates, that was my mistake. I ended up having to just get any plate on it and 3 weeks later still waiting for the issue to resolve. Other than that, the service is smooth. People are nice, location is convenient. Meter parking but lots of it. Tons, I mean tons of inventory and its super cool cause it's indoors and just so cool. Beautiful inventory Im really bummed about the 1 negative experience but shouldn't take away from their efforts.

I've changed my 4 star review to a 5 star - because the MINI Service Advisors are top notch. They…read moregive it to me straight, try to help me out whenever possible, and I don't feel like I'm being taken advantage of. Are they cheap? No. But does the job get done? Yes. If Mark Ravin and Matt Appleton leave, I'm not sure I'll ever go back.

We just bought a Countryman today and couldn't be happier with the total professionalism, courtesy…read moreand expertise displayed by Steve who certainly knows his product and customer inter-action. Zain and Omar are a total credit as well. A thoroughly stress free and pleasurable experience.

The owner of the shop, Peter Sarris and his wife, Mr. and Mrs. Sarris are decent people. I had a…read moreprobelm with my AC along with some other issues with my car a 2016 Range Rover Sport. Other automobile shops sent me an estimated invoice of over $5,000 for the AC alone and could not promise the problem to be fixed. WIth Sarris, less than half of the budget and all the problems fixed beautifully. Mr. And Mr. Sarris are genuine people who actually care about others. From several in person visits, I built a personal friendship with them. The guys that work there, Johnson and Andy are also genuine and bright people. They truly give you this feeling that you are welcomed and accepted there and they always find solution for you. I wasted thousands of dollars on my car until I met Sarris. Take this as a good suggestion, bring your car to Sarris if you need any help!

Sarris has been servicing my car for a couple of years…read more Here "your Mercedes is out of warranty" is not as scary as in the TV commercials. They are super fair, reliable and have not forced any unnecessary services onto me. They even sent me to Herb Chambers (which I really dislike) when a catalytic converter was broken. They told me that Mercedes extended the warranty on many of them, but of course won't tell their customers until they bring in the car. So unless Peter (the boss I think) had told me, I would not have known and probably paid for a new catalytic converter my self into their pocket. WOW - A trustworthy car repair shop.

Great experience. Shopping for a car, especially a used one isn't exactly something someone looks…read moreforward to, but the experience I had at Newton Auto Group made it an easy process and one that had great results. I found the exact type of Jeep Wrangler I was looking for on their website for the right price and then set up time with Jade to look at the car. The car was perfect and it checked out in tip-top shape when I took it to an independent Jeep specialist. The real star of this story was Jade. He worked with me even though I was actually the one with the baggage. My bank was being pretty difficult to work with when it came time to arrange the financing. To make matters worse, I was leaving for a nice tropical vacation in two days and didn't have time to deal with endless paperwork. Jade arranged for basically the same great financing I had gotten with my bank with his preferred bank. Not only did he do that, but Jade also made sure to take care of the car while I was away on vacation. I came back a week later and all the insurance, registration, and safety inspection work had already been taken care of, all I had to do was hop in the car and drive away. What a great place: a nice selection of vehicles, trustworthy sales people, and an overall smooth process all around.

After being pissed off at central44.com 's pitiful excuse for a sales man Jamar D, I found a…read morechallenger of the same year I was looking for at N.A.S. Oleg and Zack are AWESOME to work with, no pressure, no lies and work with you to get you into the car you want and can afford and they keep in constant contact with you throughout and AFTER you buy a car from them. They make buying a car easy and with no stress and take care of the financing, registration and paperwork. Thanks again Oleg and Zack. I love the challenger!

Recently traded in our Pilot for a new Mazda CX-5, and the customer experience from end to end was…read moreno less than exceptional. My care team, which consisted of Ray, Sami, Stephen, and Alex, was polished and streamlined, which was much appreciated by this very busy toddler mom and tech professional. Right at the get-go, Ray understood my need to have everything lined up and ready to go so he answered most of my questions ahead of my arrival at the dealership. Already sold on the idea of a Mazda, I completed my credit application ahead of time, and had already narrowed down my options between the different vehicle types. Once I finally made it to the dealership, Sami had the car ready for me to test drive and we went over the paperwork in less than half an hour. Stephen then helped me choose a couple of great warranty options that I didn't even think to get, but I know will already pay off. On the day of pickup, Alex was gracious enough to walk me through all the different options in the car and patiently waited until I was done asking random questions. Alex and Sami, come to find out, had gone to work that morning on their day off to make sure I was able to have the best pickup/send-off experience. Thank you to this amazing team for the superior customer experience. 5 stars all the way!

Communication Details…read more Following through Answering questions completely and in a professional and timely manner

Great help with Ashley was a good sales person and helped out a lot, there was good communication…read moreand understanding !

I'm a disabled vet, and they rip me off. What are they telling you about Transparency, Best price…read morefirst?

Closest to a no hassle experience I've had. Came to a number quickly, signed, came back to do…read morepaperwork. Waited a while for finance, but that's because someone else was in there trying to some crazy financing or something. Recommend.

This is the best Toyota car dealership in all of Greater Boston. I highly recommend Toyota…read moreWellesley. I had a great, no-hassle experience here. The entire process took about 4 hours, which is actually decent. I was helped by Trung and David, and the service from both of them was exceptional. David explained all of the terms completely flawlessly and I was able to understand everything without any problem. A pleasure doing business here and I will continue with them.

The manager Jason doing a great job as always his salesman HD (nick name) high definition lol got…read moreit done in an hour This dealership runs like a well oiled machine!

I sold my vehicle to Quirk Volkswagen at the end of March and subsequently canceled the vehicle's…read moreregistration. Shortly thereafter, I received a toll violation from New York showing my former license plate being used on a different Volkswagen vehicle. When I first contacted the dealership about this serious issue, I was told someone would call me back the next day. No one did. When I called again, the manager I had spoken with the previous evening appeared to have no recollection of the matter. After placing me on hold, he returned and informed me that my plates had been returned to me. When I advised him that I had photographic evidence showing my license plate attached to another vehicle in New York, he asked whether I was sure I had not received the plates back myself. I was then told that the General Manager would contact me the following day. Again, I received no call and was forced to follow up myself two days later. During that conversation, the General Manager (I believe his name is Jason) was not only unapologetic, but claimed that he had previously informed me that my plates had been thrown away and that someone must have taken them from the trash. No such conversation ever occurred. What makes this explanation particularly concerning is that license plates are not supposed to be discarded in the trash. Dealerships are expected to properly destroy surrendered plates. Hearing a General Manager suggest that my plates were simply thrown away--and then speculate that someone may have retrieved them from the trash--only raised further concerns about how this situation was handled. The most troubling aspect of this experience has been the complete lack of accountability and professionalism shown by management. This is not a minor customer service issue, it involves license plates associated with my former vehicle being used by another vehicle, resulting in toll violations being issued in my name. As a result, I have been forced to file a police report and spend my own time addressing a situation that should never have occurred. Equally troubling was the dismissive manner in which my concerns were handled. At every stage, I felt that my reports were minimized, questioned, or ignored rather than taken seriously and investigated appropriately. As a female customer, I was left with the impression that my concerns were not being treated with the seriousness they deserved. I expected far more from a dealership's management team when reporting a matter with potential legal and financial consequences.