1. Land Rover Boston

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Boston, MA

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Land Rover Boston

3.5 (21 reviews)
Closed • 8:30 am - 8:00 pm

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My beautiful, yet unreliable, Range Rover Velar. :-)
Bill C.

This review is about the Land Rover Boston service department. I have had several problems with my 2021 Range Rover Velar and have brought it into the service department at LR Boston. Each time, they are super professional and really try to find and fix the problem. I want to specifically call out My, who has been my service manager most of the time I have brought the car in. She goes above and beyond, working as my advocate with the service technicians to fix the problems. Range Rovers are very nice looking and high performing cars. Unfortunately many of these cars have quality issues. That is not the dealership's fault but at least when something does go wrong, you know you have a really good place to take it to. Also, for anyone looking to buy a RR, I HIGHLY recommend purchasing an extended warranty. It is worth its weight in gold. Also, the facility is amazing. Free wifi, great beverage center with a killer espresso machine. They also arrange for free Lyfts for you or a loaner car if you schedule it in advance. Honestly, this is a great place to service your vehicle.

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3 years ago

Car Service repair is horrible and expensive the staff never gets back to you and you are just expected to wait

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Ask the Community - Land Rover Boston

Review Highlights - Land Rover Boston

“Just got my Jaguar back and yet again amazing service from Herb Chambers Jaguar/Land Rover of Boston.”

Mentioned in 4 reviews

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Scott The Car Guy

Scott The Car Guy

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Most people know that unless they "take someone with them" to buy a car, you're going to get kinda…read morescrewed. Scott The Car Guy IS that someone! A friend I trust was raving about Scott's services, so I contacted Scott when I tried to sell my existing car and get a new car. My situation was challenging due to high miles, however, he exhausted all possibilities for ways to sell and/or trade my existing car, plus worked with me on finding a new car based on my interests, needs, timeline, and finances. From the first time I contacted Scott about selling my used car, till the time I actually drove my new car off the lot, it was less than a week. He moves fast, handles all the research, negotiating, calls and paperwork, and makes everything painless and more than convenient than you can possiblly imagine. Definitely check into Scott if you are hoping to sell a car and/or buy a new/used car, he's friendly, knowledgeable of both cars and dealers, and his rates are super-reasonable.

This is a long overdue review of Scott. My wife and I have used Scott twice to replace her cars,…read moreand both times he delivered and surpassed our expectations. We were introduced to Scott by a colleague of mine who also used him and was happy with him. And we remain grateful for that introduction. Looking back, I can see that we continued using Scott for 4 primary reasons: 1- We trust him 2- We value his expertise 3- We enjoy working with him 4- We don't have time to handle getting new cars ourselves. We first used Scott in 2021. After reviewing what my wife wanted in her X5, he rightly advised that we go with a custom build. Scott handled everything from the negotiation of the deal to placing the order to finalizing the documents which we simply DocuSigned before the car was delivered to our home. Throughout the process, Scott tracked the progress of the car build and kept us updated, and my wife was extremely happy with the car she ended up with. Despite the car being a custom build, Scott was able to get it at 9K below MSRP at a time when car prices were already starting to get somewhat crazy. Scott's involvement didn't stop with the car delivery. The car had some tree sap on one of the mirrors, and he ensured the dealer took care of that as well. The second time we used Scott was toward the end of 2023. The last few months of 2023 were trying for us as a family with the loss of my father, then a close uncle, then our dog, and then my wife's stepfather. Those losses combined with our jobs made it difficult for us to work with Scott with much lead time. We ended up asking him to find my wife a 2024 X5 matching a specific build and he literally had days right before Christmas to do it. And he DID it. This time, the new car was again 8-9K below MSRP. And Scott again took care of handling everything from finding the car which he did in a weekend, to negotiating the deal, to finalizing the documents for us to DocuSign, and finally ensuring the car was delivered again to our home. With everything we had going on in our lives and our jobs, I can say without the shadow of a doubt that if it weren't for Scott, my wife would not have been able to get a new car by end of 2023. We highly recommend Scott, much like he was highly recommended to us. And we are grateful for his good nature and calm dealing with our constraints in 2023 because we know that couldn't have been easy for him. In a world where everything is inflated, Scott is one of the few exceptions where the value you receive far outweighs the fee you pay.

Sarris Auto Sales & Service

Sarris Auto Sales & Service

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The.Best.Period. Let me preface this by stating that I now…read moreown two out-of-warranty BMWs, which is akin to handing an infant a fire arm. There is a reason many refer to their acronym as either "Big Money Wasted" or "Bring My Wallet"...they can be a financial nightmare if not maintained properly without a warranty. So we were put in touch with Sarris through a friend who raved about them and honestly I'm now in no hurry to buy new vehicles knowing that Sarris will be there if any issues arise. When I say "old school" these guys are the real deal! You'd think 'honest mechanic' is an oxymoron until you meet Peter and his Dad, George. You will NEVER meet two more genuine people in your life, their knowledge and patience is incredible. The fact that they will tell you upfront what the issues are or aren't (many times I thought something was far worse, only for Peter to tell me it was a small fix saving hundreds), not to mention SHOW you the actual parts they replaced while explaining why and what they do, is unheard of in this day and age. Honestly, if they owned a gas station, they would be the guys dressed all in white, checking your oil and washing your windshield with a smile, like long ago! I can't even imagine going back to another BMW stealership at this point, Sarris is such a great experience!

The owner of the shop, Peter Sarris and his wife, Mr. and Mrs. Sarris are decent people. I had a…read moreprobelm with my AC along with some other issues with my car a 2016 Range Rover Sport. Other automobile shops sent me an estimated invoice of over $5,000 for the AC alone and could not promise the problem to be fixed. WIth Sarris, less than half of the budget and all the problems fixed beautifully. Mr. And Mr. Sarris are genuine people who actually care about others. From several in person visits, I built a personal friendship with them. The guys that work there, Johnson and Andy are also genuine and bright people. They truly give you this feeling that you are welcomed and accepted there and they always find solution for you. I wasted thousands of dollars on my car until I met Sarris. Take this as a good suggestion, bring your car to Sarris if you need any help!

Boston Automotive Consulting

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Car Broker Connoisseur…read more Ari, of Boston Automotive Consulting, has been the best find of 2019! I decided I was getting a little long in the tooth and it was time to lease my first luxury car. I know my strengths, but car-purchasing was remedial at best. Like every human on planet Earth, I decided I could learn this skill on YouTube. I stumbled across Ari's car-buying tutorials on YouTube, and immediately knew he was the guy who could help me orchestrate a top-notch deal on a 2019 Alfa Romeo Guilia! He was patient, professional and highly educating (e.g. dealers will add unwanted accessories to your vehicle in order to make larger profits) and helped me get a steal of a deal on the 2019 Alfa Romeo lease. If you're like me and car deals are not in your wheelhouse, I strongly advise you reach out to Ari to negotiate your next deal. You will not be disappointed!

I found Ari on YouTube and can't stop watching his videos . So informative and does it with a great…read moreexciting personality. I wish I found much him sooner . In Jan I wanted a new Jeep limited X and best price I was able to get was 3000 out of pocket and 575 a month . With Ari I paid almost half the out of pocket and 100 less a month . I will use his service for now on including recommending all my family and friends . He's also extremely professional and knowledgeable in his field . Thank you again Ari . Your the best ! PS : I'm from NYC and he was still able to help me out .

Newton Auto Group

Newton Auto Group

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After being pissed off at central44.com 's pitiful excuse for a sales man Jamar D, I found a…read morechallenger of the same year I was looking for at N.A.S. Oleg and Zack are AWESOME to work with, no pressure, no lies and work with you to get you into the car you want and can afford and they keep in constant contact with you throughout and AFTER you buy a car from them. They make buying a car easy and with no stress and take care of the financing, registration and paperwork. Thanks again Oleg and Zack. I love the challenger!

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Foreign Motorcars Pre-Owned BMW Service & Sales

Foreign Motorcars Pre-Owned BMW Service & Sales

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Kyle and Dave are the Best!! you will not find better customer service!…read moreThis Is the first BMW x5 for my family , and as a first time BMW owner I had a lot of questions to say the least! but they answered everyone of them and were happy to do so. This might have been the first purchase for Foreign Motorcars but it won't be the last!

David is what you want in a mechanic. He tells you exactly what's wrong, what needs fixing, what…read morecan wait and what needs to be fixed asap and he was just blatantly honest with me with what was going on with my car and it was one of the best BMW experiences I've ever had. I've owned bmw's for many years and wish I had David as my mechanic the whole time. I dropped my car off on Sunday night at the shop after going over some things about my BMW a few days prior with David. I had never met David before, but I've heard good things so I winged it and dropped it off. He called me back on Monday and went over everything with me and he was very thorough and he explained everything so I could understand it. I picked my car up on Tuesday with full knowledge about my car, everything he fixed and what to watch out for in the future per David's suggestions. The pricing was more than fair, but more importantly, where can you go these days and get an honest job done? I will not be bringing my BMW anywhere else. I would highly suggest Foreign Motorcars. You get the straight scoop from David and his work is fantastic.

Land Rover Boston - car_dealers - Updated October 2026

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