I just want to share what an amazing experience we had at Parkway Toyota of Boston. From the moment…read morewe walked in, we felt welcomed and genuinely cared for. We were only planning to "start looking" and thought car shopping would take weeks. This was the very first dealership we visited and we ended up buying a car the same day. That truly says everything. David Tolbert was absolutely wonderful to work with. He was knowledgeable, patient, and made us feel completely comfortable throughout the entire process. There was no pressure at all. just honest guidance and excellent customer service. We were greeted at the door with a big smile, which immediately set the tone for a great experience. The manager Justin and Mike from the finance department also came out personally to introduce themselves. what an amazing team they have! It truly felt different from a typical car buying experience, in the best possible way. The whole team made us feel valued and appreciated. After doing my research, I can confidently say they gave us the BEST DEAL. Everything was transparent, smooth, and completely stress free. We are excited to share our experience with family and friends, and I will absolutely recommend Parkway Toyota of Boston to anyone I know. If I could give 10 stars, I would!

Avoid this place like the plague!! We visited this…read moredealership for a vehicle advertised online at $26,266. When reviewing numbers in person, the salesperson (Jose) presented a price of $27,266, explaining that the advertised price only applied if we financed with them--this was not clearly disclosed online. More concerning, an additional $1,800 charge was added for "reconditioning / Gold certification," even though the online listing already stated the vehicle was certified. This fee was never disclosed before the visit. When I objected and said this was not acceptable, Jose spoke with his manager and returned offering to reduce the fee to $1,500. This step matters: if it were a mistake, it should have been removed immediately--not partially reduced to see if we would accept it. We declined and left. After we left, the manager (Scott) called and acknowledged the $1,800 was not disclosed online and offered to remove it entirely, framing it as a concession rather than a correction. By then, trust was gone. This was not a simple error--it was an undisclosed add-on pushed incrementally, only reversed after firm refusal and walking out. Buyers should get all pricing confirmed in writing and watch carefully for last-minute fees that change the advertised price! Avoid this place like the plague!

I recently purchased a 2026 CR-V at Parkway and it was by far the best experience I have ever had…read moreat a car dealership. Our sales rep was Rodolfo, he was easy to deal with and at no point made us feel pressured to buy the car. We got the price we wanted and the finance rate as advertised. All in all, it was a smooth process and we drove home in our new car a few hours later. I highly recommend Rodolfo and his team at Parkway Honda.

STAY AWAY. Test drove an older car, it clearly had issues, when I started pointing out these issues…read morethe saleswoman's demeanor changed, Jekyll and Hyde style, from polite and cheerful to aggressive and overbearing. I tried to arrange a pre-purchase inspection, to see if the issues might be easy fixes, and the saleswoman spent about 20 minutes trying to convince me to agree on a price and make a deposit before she would allow an independent inspection. At one point she tried gaslighting me by insisting that no dealer would ever agree to an independent inspection without me first finalizing a price and making a deposit, which everyone knows is entirely untrue. I think she was trying to take advantage of my apparent inexperience and naïveté (I'm young and look even younger). Finally a "manager" came over and changed the tune-- I could have an independent inspection but only on their lift in front of them. I saw he had in his hand a piece of paper with an out-the-door price for the car that was 30-40% more than sticker, but at that point I just left. Sleazy and dishonest. I don't know what was wrong with that car but they clearly were doing everything in their power to keep me from finding out.

Thorough work and incredibly quick service. Would highly recommend if you're in the area!read more

The best experience ever in purchasing a used car . we described our needs and they were able to…read moreshow us three cars and the +'s & -'s of each car. let us choose without pressure or gimmicks. Had the car ready to go within hours including getting plates . Truly family owned and real old time manners and style . The place to go for a car .

One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

Closest to a no hassle experience I've had. Came to a number quickly, signed, came back to do…read morepaperwork. Waited a while for finance, but that's because someone else was in there trying to some crazy financing or something. Recommend.

This is the best Toyota car dealership in all of Greater Boston. I highly recommend Toyota…read moreWellesley. I had a great, no-hassle experience here. The entire process took about 4 hours, which is actually decent. I was helped by Trung and David, and the service from both of them was exceptional. David explained all of the terms completely flawlessly and I was able to understand everything without any problem. A pleasure doing business here and I will continue with them.

I just left McCracken and I want to let you know how satisfied I am! You just can't find good…read morehonest mechanics these days. I want them to know that good customer service brings back repeat customers. Thank you for helping me with my car charging port.

Fast dependable service. I took a vehicle to them for inspection and evaluation before purchasing,…read moreand they were very thorough, honest and straight forward.

If you're looking for a car and you want great, professional service and a fair price, then this is…read morehonestly the company to use. We found the car of our dreams (bmw x5 diesel) and Allen did everything to get us the best deal. We checked with multiple dealerships and Boston Auto Leasing was still significantly cheaper. They went above and beyond to make sure we got the car in perfect condition and delivered with all the details that we were looking for. Thank you so much for everything!!! Highly recommended!

I am writing this review, because I want more people to get to know this company…read more I came across these guys online when I was looking for a car rental in Boston about six months ago, and apparently they are not a rental company. Spoke to Steven who was nice enough to explain to me what they do and gave me a number to Enterprise rental. Later that year I was ready to get a new car and was looking for a similar auto broker in my area. I found none, so I decided to dial these guys to check if they could deliver to NC. They said that they could do any city in the US. I was really skeptical all the way through but no dealership could match their price. I got my 2013 Nissan Murano SV delivered to my house for the price of $269 per month for 39 months, $1000 out of pocket. Imagine my excitement after driving a used Toyota and paying $388 A MONTH FOR THE PAST 2 YEARS WITH $4000 DOLLARS DOWN PAYMENT. STEVEN AND ALLEN, YOU ARE THE BEST! (Sorry that I gave you such a hard time)

Needed my yearly car inspection and saw this place recommended from a local Facebook group. Swung…read moreby on a Tuesday afternoon and there was no wait. They inspected my car in ~10 minutes, charged me the usual $35, and sent me on my way. Took me longer to get there than to get the car inspected. Friendly people and fast service. I'll come back yearly. Only thing I'd point out is that they have a very small waiting area with 2-3 chairs, a couple of magazines, and it's not heated.

Mike was quick with his service and very helpful. The attendant and other service tech were really…read moreon point! If you choose them you will not be disappointed.

I had a wonderful experience buying my 2011 Toyota RAV4 at Cypress Automart. George was transparent…read moreabout the background of the car and went above and beyond in helping me through the process every step of the way. We felt welcomed and appreciated as customers and enjoyed chatting with George and Elias, which feels rare to find in the used car business- there was no sense that the company would screw me over just to make a quick buck, they actually care about their customers.

I needed to write this review to let people know how great Cypress Auromart is. Very responsive,…read morevery knowledgeable and full-hearted. I was just supposed to get the quote but end up asking George and Eli to take care of my car immediately after he explained the logic of the price in very comprehensible way. You can trust them! One tip. The dealer shop and gas station are operated by the same team so you can park at the gas station if you see no space in front of the shop!