My car has been maintained and repaired by a major car dealer in recent years. This time the car…read morecannot be started, and it displays SERVICE ENGINE SOON. I contacted the car dealer twice and asked them to come to rescue or propose a solution. But there was no response at all. In desperation, I had to find a repair shop nearby for help. After arriving at this repair shop, the owner immediately came to my house to detect the fault. The next day a technician came to replace the sensor that affected the startup. Everything was OK! No need to trailer, no need to say more. They consider the convenience of their customers, provide honest services, and charge very reasonable fees. It can be called a first-class auto repair shop.

Came in for an inspection sticker. They were fast and super nice. Since I had such a bad experience…read moreat a different place last year for my inspection sticker, their speed and kindness really stood out.

Even before I started bringing my car into be serviced here - I called and talked to Nick about…read morepossibly getting an auto start put into my car. He was great to talk to and explained the process to me and why it wouldn't be all that easy to do based on the type of car I have. Very friendly, informative and helpful. Since then I have started bringing my car to them every time it needs so much as an oil change. They are near my work, so I can drop it off in the morning and pick it up at the end of the day. They are always more than fair on the pricing, and even put in parts that I had purchased previously for my brakes, when I thought my husband was going to fix them. Great advise about the little things I can do to prevent future problems as well. I trust these guys explicitly. With the high cost of auto repair it is nice to know there is a company out there that is not just looking to make buck or get you to come back for more repairs. They actually try to save me money.

Nick is an honest person who focuses on the needs of his customers, not his financial gain. Does…read morenot do any unnecessary work and he has the tool and resources to properly diagnose vehicle issues. Central Automotive is my go to for all things automotive!

The staff is helpful and work is top notch, would schedule my car for any service here. Got a water…read morepump replaced and the staff was knowledgeable and helpful after letting me know that it was in fact leaking. The prices are also very reasonable.

Fast, efficient and fair. I called to get a quote on my brakes and to my surprise, when I picked…read morethe car up, there were no surprise charges. Highly recommend.

I have been using this shop to service my 2015 VW Jetta since 2019. They have always been fair,…read morehonest and reliable. They were recently will8ng to do a partial repair on my transmission to see if i could avoid having to replace the entire transmission. They were successful and saved me over $4000!!! If you own a VW, BMW or any other German car, skip the dealer and take your car to 555 in Quincy.

This place is tied for best mechanic I have ever been to. I have only been in for oil changes, a…read morenew battery and a serpentine belt. They got me fixed up real quick each time. I can't remember the guys name that works the front desk but he is always super nice, listens to everything I have to say and most importantly has a great attitude and is almost always smiling. When was the last time you saw a mechanic smile? Especially one who works on German cars.

Recently traded in our Pilot for a new Mazda CX-5, and the customer experience from end to end was…read moreno less than exceptional. My care team, which consisted of Ray, Sami, Stephen, and Alex, was polished and streamlined, which was much appreciated by this very busy toddler mom and tech professional. Right at the get-go, Ray understood my need to have everything lined up and ready to go so he answered most of my questions ahead of my arrival at the dealership. Already sold on the idea of a Mazda, I completed my credit application ahead of time, and had already narrowed down my options between the different vehicle types. Once I finally made it to the dealership, Sami had the car ready for me to test drive and we went over the paperwork in less than half an hour. Stephen then helped me choose a couple of great warranty options that I didn't even think to get, but I know will already pay off. On the day of pickup, Alex was gracious enough to walk me through all the different options in the car and patiently waited until I was done asking random questions. Alex and Sami, come to find out, had gone to work that morning on their day off to make sure I was able to have the best pickup/send-off experience. Thank you to this amazing team for the superior customer experience. 5 stars all the way!

Communication Details…read more Following through Answering questions completely and in a professional and timely manner

I've changed my 4 star review to a 5 star - because the MINI Service Advisors are top notch. They…read moregive it to me straight, try to help me out whenever possible, and I don't feel like I'm being taken advantage of. Are they cheap? No. But does the job get done? Yes. If Mark Ravin and Matt Appleton leave, I'm not sure I'll ever go back.

We just bought a Countryman today and couldn't be happier with the total professionalism, courtesy…read moreand expertise displayed by Steve who certainly knows his product and customer inter-action. Zain and Omar are a total credit as well. A thoroughly stress free and pleasurable experience.

You couldn't ask for a more outstanding experience than this shop. The car repair service is near…read moreperfect and pricing is beyond fair. Customer service is also beyond fantastic. I've been using them for years and have never had a negative experience; have also purchased my latest used car and have no complaints. Please use this great shop, they are wonderful!!

If I could give this place 0 stars I would! Bought a used vehicle from Ayman and first week the…read moredriver's seat was damaged (I found out later he did a quick fix to it before selling it to me) and he promised to replace it. I called him for over 3 months asking and he said he couldn't find a replacement seat. Then the alternator and battery went, he promised to give a "discount" which after doing some research was not a discount at all it happened to be more that usual price. Then the steering pump had to be replaced, I then went to a mechanic closer to me who gave me a quote. I asked Ayman for a quote and he REFUSED and accused me of going to other places for repairs and it's not good for his business. I quickly replied I bought the car from him and that's helping his business. Anyone reading this review STAY FAR AWAY!! This place nothing more than a SCAM! P.S. The alternator that he replaced sh!t the bed after 1 year... I had it looked at and the mechanics told me the alternator was REFURBISHED and to think I paid too dollar to get it replaced. I ended up selling the car for $950 after buying it for 5k and having it for less than 2 years. What a scumbag Ayman is.

Al and crew were amazing. Brought my car there a day before the holiday and they went out of there…read moreway to ensure the problem was fixed and I would have it for the holiday. Service and workmanship was top notch. They are my new go to service center hands down!

Owner is a complete asshole and treats his neighbors terribly. He reliefs his dog that he keeps in…read morethe shop on his neighbors' properties without cleaning it up, even after being confronted about it multiple times. Lee uses his customer's cars to take up off-street parking and blocks others' driveways. When I took my car into his shop one time, Lee didn't acknowledge me as a customer waiting for about 15-20 mins and then was incredibly rude when I asked about pricing and the time to make repairs. I ended up taking my business elsewhere. I do not recommend.