I could not write a high enough review for Hamilton. I wanted a top of the line washer/Dryer set…read morefrom Speed Queen. Because of Covid and the lack of computer chips there was a long list of people waiting for these appliances. Hamilton was wonderful from start to finish. They gave me a loaner for each while I waited (5 months). They took away the old washer/dyer, gave me updates on when their servicemen would be arriving, and were unfailingly polite and courteous. This is a family owned local business with expert professional service. This is the best appliance store in the Memphis area! Patricia P.

I have used Hamilton Appliance on several occasions. The products have always been amazing as well…read moreas the service. They have always been on time for installations. From the staff in the store to the installers and service guys, everyone has been super polite and very informative. I highly recommend them if you want an extremely courteous and informative experience.

Larry provided awesome service for a problem I was having with my HVAC. He was able to make it over…read moreearly on a Sunday morning when no else would.

...Mr.Chilcutt Was Very Courteous & Tbe Service Was Excellent!!!...Yes!!!...If We Need His Services…read moreAgain We Will Definitely Call Him!!!...

Warranty thru Lowes & Samsung…read more Personally I've had no problems either time Lowes and Samsung sent them out. They came during the time, texted me when they were coming and fine service. The first time was during the first year so Samsung contracted them. Sean did a great job with the dryer and we're going good 2 years later. This time it was the washer & they were here within a week once the claim was settled with the warranty company. The washer was repaired very quickly by Chris and works fine now. The only problems I had were with the warranty company that contracts them but the actual repair company is great. Both Sean and Chris are kind and thorough. If anything, Sean remembered me when he checked out the washer! I can't speak to any other employees but if anything else happens I hope it's one of them.

if I could give negative stars, I would. came out to repair a dryer as a third party vendor for GE…read moreAppliance. The tech did not have any sign on his vehicle nor did he have on any clothes referring to the company or his name. He came with no parts nor any tools. He stated they would order the part and he would return with said part to repair. He has never been seen or heard from since. This visit was on 5/15/26. Here we are almost one month later. Dryer still not working and I cannot get anyone at this company to answer a phone or get a reply back. Are we still in business or is this a front for another type job??? Would never recommend them for anything. This is a fraudulent company that needs to be reported to BBB and anyone else you can get. (Dont worry, that's my next stop.)

Best Air Conditioning & Heating certainly lives up to their name; they are the BEST! My furnace…read morewent out last night when the outside temp went down to 18 degrees. I called and spoke with April who was great to deal with. She gave me a 2-3 hour window for a technician to come. They were here in less than 1/2 hour! They spent very little time to ascertain that it was a control board that went bad (think computer motherboard). They found the needed part and drove about 45 minutes round trip to get it. They installed it within 15 minutes! We are warm again! Thanks Tony and the Best Air Team!

Perfect customer service, perfect turnaround time and excellent work. I think his name is Goodwyn,…read morecame out and saved the day. I called at 11:30 pm at night and he would have come then but I decided to wait until the morning.This man went above and beyond to not only fix our problem but to fix another problem that may have been causing the original problem. He also gave pointers on what to do if it goes out again or if we have a power surge. I will be using this company from now on. Hats off to Best Air Conditioning & Heating Refrigeration & Appliance Service.

If there were negative stars I would give them! He lies ad steals money! Dont believe me? Go on…read morefacebook to the group "Where black memphis gets it" and search his name! He messed up my bath tub faucet were it didnt work anymore. said he would come back and fix it 3 times and never showed up. He also peeled off the paint on my walls around the tub while installing the new knobs n faucet and left a huge dent in the faucet! I called him from another number and made an appointment he showed up and drove over my sisters grass to leave even though he never asked me to let him out the driveway! I met him there because i paid for him to fix my friends fridge and he claims he ordered the part n it wud take 3 days told us it came in and then said he would b there the next day n never called or showed for over a week then says he retuned the part when we wanted a refund due to him not answering or showing up! Terrible business man! Found his mom on FB and she said he would cash app us bk but he asked for the name probably to appease his mom with a screenshot of that text but never sent money. he blocked us on fb bc thats what dirty ppl do! He is full of excuses and communicates horribly!

Paid $300+ upfront for washing machine repair part. After almost a month of little to no…read morecommunication, I asked for a refund. was told overbooked and would get the refund the following day. Almost another month later still no refund and still no fully functioning washing machine. Be very cautious and do not pay for any part up front ever!! no honesty or professionalis.