Excellent service! The technician arrived on time, was very professional, and mounted our 75" TV…read moreperfectly. The cable management looks amazing too

James was great! It took literally no time to mount my 85' tv and I LOVE IT! 10/10 would definitely…read morerecommend.

Very helpful and honest. Told me exactly what I needed to hear and gave me a great suggestion…read more Will totally recommend this company

Easy to work with and helpful. Located in Germantown, TN.read more

Chris and the team at Audio Visual Artistry knocked this project out of the park! We were so…read moreexcited when we bought a house with a great living room set up and beautiful theater room, only to find out that the projector and ceiling mounted "surround sound" speakers were of low quality, not tuned, and cheap even by 2007 standards. So I did some looking around and found AV Artistry. I thought it was a little strange that a company with 150 reviews still had all 5 starts. Well from the first interaction with Gabby on the phone, to Chris agreeing to and completing a walk through the house with me before we closed, to the extreme attention to detail by James and the rest of the installation team...now I can see why! When it comes to visual aesthetics I am blessed (or cursed) and can't help but see minuscule details associated with symmetry, leveling, and proportion. So with that, normally I end up micro-managing every detail of contract work because if it isn't perfect then I'll end up staring at that one flaw forever and won't appreciate the whole project. So...to walk back into my living room, after they hung my large tv, look at it and have absolutely nothing to correct was shocking. I was super impressed with their work. They also installed a new Yamaha receiver and Universal Remote Control with RF transmitter and remote receiver. I finally don't have to keep track of 4 different remotes. Everything I need to do from watching something on the cable box, to Apple TV, to BlueRay can be done from a single, classy remote with an LCD screen which has individual programmed icons for each source. They also installed new Master Artist speakers- more on that later. Then I walked upstairs to the theater. I was amazed at how bright the new JVC Laser DLP projector looks. Even with the window shades open and lights on it doesn't look like a projector- it looks like a huge tv! (The iPhone pictures don't do it justice) The guys hooked me up with the same Yamaha receiver and URC setup. They even programmed identical icons in the same order as downstairs so everything is uniform. There is that attention to detail again. Now who wants an awesome picture, perfectly aligned and focused just to have weak, out of tune, non-surround sound audio being presented. Not I. When the guys got on site and Chris found out what I had installed in the ceiling he made a recommendation. He has some custom Master Artist speakers and they sound great! Those speakers in the ceiling, combined with a banging subwoofer, meticulously tuned and calibrated brought the big movie theater experience to my home. I feel like the more I listen to them the sound projects more depth and keeps getting clearer. After all was said and done, I had James walk me through every detail of the system and we tested everything. Normally at this point, after working all day, technicians just want to hand you the product and bail. Not James, he stayed as long as I needed him. He explained and we tested every option, source, airplay device, etc. He made sure I fully understood how it worked and answered all of my questions. These Yamaha receivers also have app integration. We were able to walk around the house playing the different songs from different rooms, toggle the sound on/off, or mute the whole thing. I was even able to stream different sources (or the same) to individual rooms all from my phone simultaneously. That is what defines a true professional from someone (or company) that is just good at their job. AV Artistry takes expert knowledge, applies outstanding customer service, and delivers a superior product experience! Reading this review back makes me laugh as it sounds like a paid advertisement, but truthfully...I am just very, very impressed with the craftsmanship, final product and entire experience; and I am not easily impressed. Congratulations guys, you earned all 5 stars.

I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

Update: DON'T CHOOSE PROMOUNT! I had several issues, mostly regarding a returning a product I was…read morecharged for but wasn't needed, followed by several necessary texts and a video message calling me a 'douchebag,' 'childish' and 'unemployed' for trying to return a product I was told I would be getting a refund for initially. I did eventually get my refund, only after filing a complaint with the BBB and my credit card to pressure Spencer to make good on his agreement, but wanted to keep my review up for the personal attacks from Spencer trying to get this sorted out. Original review: I called for a TV install quote and spoke with the owner, Spencer. He gave me the install rate, which included the cost of cord concealers. I told him that I have my own, but asked if he could bring them along to see if they would work better for my set-up. The price I was quoted was a bit better than BestBuy's, so I went with them. I was told I would receive a follow-up email to confirm my appointment, but never did. Day of, they arrived about an hour late and didn't attempt to reach out beforehand. Spencer was not very friendly, though his younger assistant was actually very friendly. Part-way through, I see Spencer start putting in the cable concealers and I mentioned that I wanted to see they first. He got upset with me, saying it was part of the install, even though we had already discussed a different price without them. They finished the install and left, and I realized they left me a power cable. I checked my bill and they charged me an extra $25 for it. I called back, saying I had told them I didn't need the cable and asked for a return. I was told, "We don't do returns or refunds." I reiterated that I didn't need the cable, and he said he would refund me. Days passed, hadn't heard anything so I called back. He didn't answer. Called and texted several times over about two weeks, and keep being told he can refund me, or stop by to pick it up, then doesn't. At this point, I'm feeling strung along and called yesterday. I was told again that they, "Don't really do refunds," and their system isn't, "Isn't set up to refund money." This is absurd... Are they really telling me if they overcharge someone, they won't be refunded? I'm calling my credit card company and cancelling this payment. This company is owned and managed by someone that wants to scam you out of your money. Stick with a bigger company you can trust not to screw you over like BestBuy...

Spencer and his team did an amazing job with every request i had. They hung 3 ceiling fans, mounted…read more4 TVs and installed a state of the art surveillance system all around my newly purchased home. Everything was clean and professional and installed to my standards. Will definitely recommend them to anyone!

You want Brian and Chris to install your equipment. Quickly responded to my request, showed up…read moreahead of schedule, offered reasonable prices, and made the process painless. Beautiful results and cleaned up when they were done! They will get my business in the future!!

I've used them 3 times to hang a total of 5 tv's over the years. They are great at what they do…read more Fast and professional. They always want to make sure the job is done to perfection. This last time we had a more difficult time with a complicated mount I ordered myself. They got it hung and couldn't be more pleased. You can't beat their prices either.

Hello Tech damaged my walls when mounting my 65-inch TV and refused to pay for the damage after…read morestating they would reimburse me if I had the wall repaired. Even had me sign an agreement to that fact. I have emailed support (only way to communicate with them) and received no response . Worst company. I should have did more research before using them. I would have seen all the negative reviews on BBB and Facebook.

I was a first time customer and im very displeased with the non service I received. First the…read moretechnician called saying they're running an hour behind. The appointment time comes around and I get a text stating that the technician can't make the appointment. I will never use this service again and would not recommend anyone else use them!

They were great! They actually arrived early and helped move my daughter into her new apartment on…read morea second floor, which was not easy. They were efficient and fast and had great attitudes. I know I will call them again when she's ready to move.

They helped move a countertop into location. Reliable and cost effective, would use them again.read more

I needed my tvs mounted and wires hidden and he mounted the tvs right up and hid the wires for a…read morecheap price thanks Dlo.

From the owner: We are a multi functional business and all our work is done with pride. We take our time with the…read moreservices we provide so it can be done right the first time.

Great service, same day! Worked on my fireplace and it works great now and looks like new.read more

could not have chosen a better company! on time, fixed issue and charge was reasonable. will be…read moreusing them much more! Joseph is a really nice and talented person.