My husband and I are first time pool owners with no idea on how to care for a pool. Carolina Blue…read morePools and Spas has been amazing in not only getting our pool swim ready & sparkling from algae overgrowth, but is reliable, honest and willing to educate us on what is really needed vs what isn't. He isn't pushy at all, extremely fair, and quick to respond to any questions. This is a local, family owned business that we trust. I HIGHLY recommend for all of your pool cleaning and maintenance needs!​

Great communication and great service! Will be using their services again. Craig was great to work…read morewith.

We couldn't be happier with Refresh Pools AZ! After moving into our new home, our pool was in rough…read moreshape and desperately needed some expert attention. Dannee completely transformed it. Refresh Pools AZ is a wonderful husband and wife team, and it really shows in the level of care and pride they put into their work. From the very beginning, Dannee was incredibly knowledgeable, professional, and thorough. She took the time to explain what needed to be done, communicated clearly throughout the process, and went above and beyond to revive our pool. The difference is remarkable. It went from looking neglected to crystal clear. What impressed us most was the pride Dannee takes in her work. She didn't just do the minimum. She genuinely cared about restoring our pool the right way and making sure everything was perfect. It's rare to find someone who combines expertise, reliability, and exceptional customer service the way she does. If you're looking for a pool company you can truly trust, I highly recommend Refresh Pools AZ. Supporting a local family owned business that delivers this level of quality makes the experience even better. Dannee and her husband exceeded every expectation, and we're so grateful to have found them. We look forward to working with them for years to come. Five stars without hesitation!

My pools service was bought by another company (CF) and within a few months I came home from a…read morevacation to a green pool. I called them out and gave them about 7 days of back and forth to fix it. They had multiple attempts all failures. At that point I gave up and using reviews called Refresh Pools for a second opinion. The owner came out. He knew exactly what was needed, from immediate fix to the things that were needed for longer term success. I hired them and the photos show the results. They were quick, they knew exactly what they were doing and the pools is now sparkling. Refresh Pools is now taking care of the pool every week. I would so highly recommend Refresh Pools. I forgot that I already reviewed them here so same story but it was so important that I got a good review up for them I just did a new one just in case.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

Excellent service from start to finish. The contractor was prompt, professional, knowledgeable, and…read morehighly responsive. They quickly diagnosed the problem with our pool controls, clearly explained the solution, and completed the work efficiently. The quality of the workmanship was excellent. Communication throughout the process was excellent, and they arrived exactly when promised. I would absolutely use them again and highly recommend their services.

Last year (at the end of May), this company replaced the motor on my pool pump and charged me $660…read morefor the repair, which included a 1-year warranty on the motor. At the time, a complete pump replacement, including labor and taxes, was around $1,600. Fast forward to this year: the motor failed less than 1.5 months after the warranty expired. Given how close the failure was to the warranty period, I contacted the company hoping they would offer some goodwill assistance or a reasonable discount. Instead, I was quoted between $2,150 and $2,800 for a replacement, depending on the model and horsepower, with only a $100 discount offered. What makes this especially frustrating is that the 1.5 HP pump model they quoted is available online for around $1,150. The pricing difference feels excessive. Based on my experience, I would be very cautious about using this company for repairs. I understand warranties have limits, but I expected better customer service and a more reasonable resolution given that the motor failed so soon after the warranty expired. Unfortunately, it left me feeling that the focus was more on maximizing revenue than on building long-term customer relationships.

Shouting out Matt for his professionalism, communication style and follow-through. Our pump was…read moremaking a grinding sound and a valve needed to be replaced. I found Matt through yelp and I'm happy I went with him. I reached out with the issues and he was quick to respond. He asked me questions and requested videos/photos to provide me options from repair to replacement. Matt offered prices for both pump options and we chose to replace the pump and scheduled a day. All of our communication was via text. I did not meet or speak with him until the day he came to do the work. When Matt was replacing the pump, he took the time to educate me on the new model and answered any questions I had. At no point did I feel that he was rushing to complete the work. He made sure everything was working properly before leaving. I truly appreciated his work ethic and straight forward attitude. Matt is an honest business man.

We needed a new fountain pump. They were great giving us 3 different options and provided quick and…read moreefficient service. Great value. I will definitely give them a call again if we need a new pump.

At first I gave 5 star review but now I want to change to a1 star, my reason I needed another…read morecleaning and to look at filter but I was ghosted!!! Left several messages but never return my messages

Was flexible during planning and installation. However, was unresponsive when asked to check a…read moreminor post-install leak.

After another pool company incorrectly refinished my pool by cementing in my In-floor cleaning…read moresystem pop-ups while changing the PebbleTec and never came out to fix their mistake, Nick came out and immediately when I called and saved the day! It was extremely difficult work to chisel out and remove my pop-ups (which were cemented in by the other company) and took 5 visits to completely fix all 19 pop-ups, but Nick had a great attitude and ensured me that he will get my pop-ups working correctly again. I honestly thought that it was hopeless to even try to get the pop-ups working correctly again but Nick pleasantly surprised me. The work was completed without disturbing the new PebbleTec finish. He never gave up on my pool and always seemed very happy to help with pride for his work. He treated my pool with professionalism and competence as if he was working on his own pool. I was referred to Amergency Services from my Mom since Nick is her pool guy and she was very happy with his weekly pool maintenance. A month later I was having problems with my sand filter and once again Nick came out immediately to fix the problem and was extremely knowledgeable and is reasonably priced. If anything happens to my pool or equipment, Nick will be the first person that I will contact for repair!

Nick has a wealth of knowledge on pool pumps and all things maintenance as well as chemical…read moreknowledge, and he's happy to share what he knows with the pool owner so they can maintain their pool to their best ability. His prices are competitive with no unnecessary gouging. Can't say enough good things about Amergency Services.

Would not recommend at all. Paid for a service and not only did they do it wrong but bought the…read morewrong part. Having a different pool company come to fix their mistake as they are no longer responding to me, even though I paid for the monthly service upfront and they have not refunded. Do not pay anything up front to this business.

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

Fowlers has been providing weekly maintenance on our pool for a couple years now and these folks…read moreROCK, they are absolutely terrific. Today they serviced/repaired our water feature, again, they ROCK. Thank you all, your hard work and professionalism are appreciated, Happy Customers, DL

Pool turned out great. Employees were all very professional to deal with…read more Dave, the owner, which is also the project manager was very good Michael, the sales manager was also a pleasure to deal with would recommend to friends and neighbors