Everything they do is with superb care! Already such a clean and hygienic office & great staff! Dr. Lickings spent more in ensuring safety due to covid with additional filteration systems+ and recommended guidelines for safety. Our insurance changed from Delta to Guardian. So HAPPY he's in their PPO! read more

The female staff member who handles insurance was extremely disrespectful and unprofessional. I called simply to ask which insurance plans the office accepts, and she told me that they accept PPO plans. When I then asked a separate question about whether the office offers ceramic fillings, she abruptly shut me down and said, "Nu uh, uh uh, this is all we're going to talk about. That's it, bye" before ending the conversation. I was genuinely shocked by how rudely I was spoken to. I was a prospective patient asking completely reasonable questions about insurance coverage and treatment options, and there was absolutely no reason for me to be dismissed or spoken to in that manner. read more

Beware of billing! I was told this doctor was in my network and called to confirm. After my ROUTINE check-up, I was billed $45 for the visit. I thought it was odd because I have NEVER paid out-of-pocket for any routine check-up with my insurance and in-network dentists. Apparently, they charge more than what insurance covers in order to get more money out of their customers. I wouldn't mind paying more for my check-up if he had done anything special that the others didn't do. But the truth is, he did less. He acts as his own hygienist. This was my first dental visit with him and he didn't even check the depths of my gum pockets. Didn't even floss my teeth. Fast forward, I just fork over the payment and decide to go to another dentist. Now I'm getting pressured for the payment I already made! I even made the payment through THEIR payment portal! I don't know if it's for lack of organization or trying to get more payment.. Either way there is no unprofessionalism.. read more

Unlike most professional businesses, You think that Dr. Licking would return a call, if asked to but I've discovered this isn't the case, rude. After a little reflection on my recent post, I think the reason I was told to find a different dentist was because I flirted with the receptionists in his office. The strange thing that struck me was they never said I'm embarrassed please stop, in fact thy encouraged the attention. The Letter was even a little odd: Dear LBj, I am writing to advise you that I am withdrawing from further professional services as your Dentist I want you to be happy and satisfied as possible with your dental treatment and believe that change will ensure that satisfaction. It does not appear that we can establish the n necessary relationship vital to the success of your treatment. This is the first paragraph of the letter he sent me, and in no place does he state what the problem is or was. He and I had a plan that is now gone that was to me vital to my dental health that was to begin at on the first of the year, he had even sent me to an oral surgery to prepare for the work he would eventually finish. I've very hurt by his dismissal without any solid idea of what I might have done to suddenly be dropped for no reason. It's like I've been judged guilty without a chance to defend myself. I expected more of Licking. read more

Was seen here earlier this week and felt the doctor was detailed and calm through the whole thing. They asked about past medical history and current concerns in a way that didn't feel rushed or forced. I liked that they gave some suggestions on how to manage things at home too. Staff was polite and the place looked well maintained. Not much to complain about honestly just solid care and clear communication. read more

After more than 20 years with Dr. Licking and his superb team as my primary dental provider, I cannot overstate the quality of the experience I have had. If I could give higher than a five-star rating, I would do so. Gentle, competent and state-of-the art care! What's not to like? read more

My husband and I have been with Dr. Lickings for 5 years. He has the heart, patience, and such skill and precision on caring about your teeth! The staff are super friendly and sweet. They will be sure to take really good care of you. read more

Dr. John Licking recently placed a restoration (abutment/crown) for me on a previously placed implant. The procedure was seamless and painless; the result was very comfortable and functional. This was precision treatment expertly done! I cannot recommend Dr. Licking and his team highly enough for any dental restorative procedure! read more

For many years, my cleanings were done both at Licking's office, & later the same year, at Foothill College Dental Clinic. Licking's office always gladly scheduled my next appointment. Last time at Licking's office, I was greeted by a polite, new hygienist. Soon after she started cleaning, her metal tools pressed painfully against my gums. I raised my hand & gently noted the pain. She nodded, & re-started the cleaning. After raising my hand for the 3d time (all within 14 minutes), I got out of the chair. I was not threatening or hostile, nor did I raise my voice. I merely said, "We're finished." "Are you going to wait to meet with the dentist?", she asked. "No", I replied. I calmly told the receptionist why I was leaving. I don't believe Licking's hygienist was intentionally hurtful. But she lacked skills in listening, confirming the patient's concerns, & then adjusting her technique. During my dentist-visiting career--including w/the excellent students at Foothill--I've never had to stop a hygienist more than once, & I've never left an office because of pain-infliction. Maybe Licking thought I made random appts with hygienists so I could feloniously bend their metal tools w/my gums & lips. In all cases, this hygienist's training(?) was poorly supervised. Which, of course, is Licking's absolute right as owner. But as painful as Licking's hygienist was, I WAS MORE PAINED BY LICKING'S INABILITY to promptly & competently respond as a responsible business-owner to a customer's thoughtfully- stated concerns about a sloppy & painful cleaning-attempt. Licking didn't call during our after-"cleaning" scheduled-time. Nor did he call later that day. Tho I prefer talking, I then sent Licking an email. I didn't blame his hygienist. I just noted my experience so he could improve his business & earn my trust. Receiving no reply, 2 days later I called his office & was told Licking sent me a letter. When I got the letter, it appeared he had taken dictation while sitting on his paralegal's lap: the letter was full of platitudes, & ignored the sloppy, painful work. More than 2 weeks after the 'cleaning' fiasco, Licking called me. I didn't know why he called, & after a few minutes, it was clear that Licking didn't know why either. I asked he confirm that my dental records would be sent to me. Then I wished him well. The receptionist, Annie, is sweet. One of her jobs is to use the paralegal's scripts to "respond" to Yelp complaints. Which is why the "responses" are full of platitudes & seldom thoughtfully address the writer's concerns. NOT Annie's fault! read more

Best Dentist ever!! Best Staff ever!! You can't go wrong with this Dental office. Dentist and hygienist or thorough ,quick and gentle. Office staff is organised, friendly, thorough, and the prices are more than fair. Love them!! read more

Dr. John and his staff are very kind and gentle. I always receive excellent care when I have dental work done. I would highly recommend this office. read more

Very caring staff, super easy to talk to, and gentle with their procedures. The office is very clean, organized, and I was in before my appointment time. Would highly recommend. read more

Crook ! Performed invasive treatment, lost a tooth for it. Mr. Licking drilled a tooth so hard without my knowledge or concent while being numbed. He also never explained his procedures, as I trusted him blindly with the previous reviews of being a gentle caring dentist. He has wonderful receptionist staff. I just can't fathom why the indifference he has in causing long term harm then help for a healthier solution. read more

I had a couple of unfortunate experiences with Mr. Licking. Firstly, the filling in a tooth he had previously done came loose with a year. The agreement he has with the insurance company is if it's with 2 years he does not re-charge. He billed me and I paid. When I called the insurance company they said he should not have billed me. When I complained he refunded me. I thought it was unprofessional but didn't make a stink. Then the same tooth was again immensely painful. When I went to him he sent me to another Dentist, since he wouldn't get compensated. I was concerned about the procedure and wanted to postpone it. It was the last day before most of the dentists close for the Christmas Holidays. I tried to call him 6 times to get his advise on the procedure. He never returned the call. Very unprofessional. I ended up having the procedure that day and it cost me an additional $500. He never called me back and his office has not called me for my regular cleaning. My assumption is he's embarrassed by his actions. I guess I've been fired as a client. read more

I have been going to Dr. Licking since I was baby as well as my parents. They are absolutely incredible, friendly, inviting, accommodating and all around fantastic. They make you excited to go to the dentist because your teeth look so good after! They use different methods for cavities and such that are wholistic and non painful. Dr licking is personable, chats with you, remembers things about you, and genuinely cares. I will send my future children here. Besides the main doctor, their front desk woman Judy is so sweet, she has known me since I was younger and truly is family to me. She will go above and beyond what you need and has an amazing heart. Love you guys! read more

John R. Licking, DDS - My incredible teeth whitening from Dr. Licking's office! They came out sparkling they are absolutely beautiful. Thanks Judy!!!;) - General Dentistry Near Me - LOS ALTOS, California

Dr, Licking and his staff are so amazing. My family and I are so grateful for his exemplary skill. I just regret my tardiness in posting this review. My husband needed a crown and it was all completed in one visit. The office has a state of the art crown carving machine . No more 2-3 visits for a permanent crown. My son went in for his routine cleaning and a cavity was noted. The office got him in the same day later in the afternoon. We also love his late appointments! Thank You Dr. Licking you and your staff are one of a kind. read more

Dr. Licking is the best and I'm not just saying that to say it. I have been going to him for years since I was small. His gentleness with working on your teeth and his kindness is amazing and he does an excellent job taking care of his patients. Not only does he make sure your teeth are doing okay and of course he checks for cavities, ;) .... But he also spends the time to talk to you and see how you are doing. Patient and doctor interaction is very important and he does an excellent job! And the staff is amazing as well. Always there to greet you with a warm smile and friendly hello! Much thanks to him and his amazing loyal staff! :) read more

Watch out for billing! I was told my procedure would be phased in order to comply with my insurance limit for the year. They went ahead and billed me for the entire procedure before the year was over and it cost me a fortune. They did give me a small "Courtesy" discount but I feel it was their billing error, and I should have only been charged for what I would have paid had they billed as we agreed. I found this office to be evasive when it comes to billing with a 'money is no object' attitude toward procedures. It would be nice if when I visited they would tell me UP FRONT exactly what the day's procedure entails, HOW MUCH IT WILL COST ME, alternatives (including less expensive alternatives), and consequences of postponing. You may not make as much money in the short term, but in the long run you will build a loyal clientele. read more

Simple put Dr Licking is an exceptional dentist and hygienists. He is exceptionally proficient with fillings, cleanings, a crown and a root canal. He has state of the art equipment and uses ozone therapy. He has a very relaxed with a calming demeanor. He is a avid hiker and takes nature photos that are hanging through out his office that helps create a tranquil and pleasant environment. I highly recommend Dr Licking and staff. read more

If you have a fear of dentists... fear no more, Dr. Licking is fantastic! I had an appointment today for an emergency situation with a back molar. He is a compassionate and very detailed dentist. He spent a good amount of time explaining my situation and helped to ease my nervousness and concern. His assistant Thai was very kind and helped me through the process. Thank you Dr. Licking and Thai! read more

Excellent! Yes, it is expensive but worth. As an adult, we only have this set of teeth for the rest of life. Just as the famous book Freakonomics reveals, I used to have a cost efficient dentist but it turns out that he always wants to persuade me to have root canal! Luckily I found Dr. Licking, I have bad teeth but none of them are died. Dr. Licking is using the latest dental technology. For me, I'd like to pay additionally for them to save my teeth. I have spent around $8,000 out of my pocket here, $6,000 is for preventative crowns. Dr.Licking is trustable, again, none of my teeth are died. If I did crown from my last dentist, I believe I would need additional root canal to kill my teeth. read more

Dr Licking saw our 5yr old daughter for an emergency visit late Saturday evening after she'd slammed head-first into a closet door and a front tooth had been shoved up into her gums. We were terrified and our regular dentist didn't return our calls. Dr Licking answered our call personally, greeted us at the front of the office, gently spoke to and examined our daughter, checked for serious issues, and advised us on next steps. He answered our questions and we did not feel rushed. His office had been closed so I believe he came in just for us - wow!!! We are tremendously grateful for Dr Licking's personal care and attention when we needed it most. We'd trust him with any of our dental care. What a gem! read more

The practice was very professional, and everyone was friendly and most importantly the place was clean and efficient. I feel that Dr. John Licking is very confident in what he does, and I felt comfortable during the teeth cleaning. I won't dread the next doctor's visit and I am looking forward to getting more work done through this practice. It was my first visit, and I can already see a significant difference in my brighter smile, thanks Dr. Licking! Seems their equipment are high end machines, I was done in 45- with X Ray and photo's of all angles in my mouth included. It was very nice to stick around and chat with Annie at the front desk :) read more

Why does your website list root canals and root canal retreatments as procedures you offer when Dr. Licking is not an endodontist and does not offer these treatments? You make an appointment thinking the dentist does these things, get charged for a consultation, and then shuffled off to another office. Very bait and switch! read more

I have been going to Dr. Licking for 10 years now. I have had terrible dentists and wonderful dentists - on a scale of worst to best, Dr. Licking is the best! He has been great each time I have seen him. He is patient and kind. He explains everything until I understand. His work has been excellent. I recommend him EVERY time anyone wants to know if I know a good dentist. All of his staff is terrific too. They are very nice, and I feel very welcome and cared for when I interact with them. I don't even mind going for cleans,since my hygienist is awesome also. I am sorry some people have had less than stellar experiences there, as they don't sound anything at all like my experiences there over the years. read more

Dr. Licking is wonderful. My mother has been going to him for many years and has always had amazings to say about him. Finally, I decided to get of the Fear Train and go to see a dentist. I had seen a different dentist about a year earlier who was very rude to me and made me feel very bad, not to mention had all these plans of dental work that I, in actuality, didn't need! Seeing Dr. Licking was wonderful. He talked to me in a way that was very calming, he didn't hurt me once, and I felt safe. As turns out I do have a lot of work to get done, but Annie at the front did everything she could to make it as cheap as possible for me. She is an absolute sweetheart, if you were to even just call her on the phone, it would be worth your time. She's amazing. Over all I'm very pleased with this Dentist and I would recommend him to anyone and everyone! read more

Ive been coming here for about 10 years, maybe longer. Ive been to a few different dentists during my time with dr. Licking as well due to being out of the area. This is the only place ive had expert service and care. Dr. Licking is an honest person and is extremely nice. Other dentists tend to rush through their work and not care, but not here. This is the only place i would go for dental care. read more

Dr Licking has been my dentist since i was a kid and my whole family goes to him. I even have my boyfriend going now! They are great! I have never been afraid of the dentist and I think that is in large part to Dr. Licking's comforting manner. The staff is friendly as well. I would recommend for sure! read more

The best dental care I've ever had! Dr. Licking, Judy, George, Annie & Cindy need to be recognized as the best in the business. I've had lots of dental work over the years and Dr. Licking is the best! Even when there is an emergency and the office is closed, the doctor comes in to care for his patients! Excellent! The hygienists are great as well. Claudia is great !! read more

First of all the staff is very kind and friendly. Dr. Licking is also very friendly. I did a regular cleaning first time in his office with a dental hygienist which took about one hour (more than usual). My teeth and gums have been sore and very sensitive since then. I did two fillings after the cleaning session and the sensitivity of my teeth got even worse!! It is not just one tooth; all my teeth are sensitive to both hot and cold and the sensitivity moves from one tooth to the other!!! I contacted the office about the issue and asked if the dental hygienist did a deep cleaning and that is the reason my teeth are so sensitive. The answer was No and that it was just a regular cleaning. I was given an appointment to adjust the filling due to sensitivity. It is more than one month that I have done the dental cleaning but the sensitivity continues to move around all my teeth. Dr. Licking told me that other than adjusting the filling, there is nothing he can do for the sensitivity issue! This is the first time I am having sensitivity after a dental cleaning or filling and I am sure either Dr. Licking or his dental hygienist have done a poor job! One other issue is that Dr. Licking did not use saliva ejector on the side of the my mouth on any of the 4 visits I had with him!!! So I ended up holding my bloody saliva at the back of my throat until his job was done! The second visit I asked him specifically if he can use saliva ejector. He said OK but then he totally ignored me!!! Then I asked the dental assistant to bring a saliva ejector and he also ignored me which was a total disrespect!!!! My assumption is that they do not even use the disposable saliva ejectors in their office!!!!! The big suction that he uses does not help with suctioning the saliva gathered at the back of the throat! It is sad that I have to change my dentist again! The office has a very friendly environment but sadly the quality of dental work is very poor! read more

I have been a client of Dr. Licking's for 4 years and he's been the best dentist I have ever had. I started going to a dentist at an early age so by the time I saw him i had spend about 30 years in a dentist chair. Almost all my time have had some sort of dental work done. I hated dentists. Yet Dr. Licking and his staff make the experience enjoyable. The front staff is super friendly and I really like Dr. Licking's personal approach. Anytime there was an issue with a filing or crown that he did, he would fix it for no cost. Compassion and the personal touch go long way in my book. :) read more

As a health care practitioner, I appreciate the natural ozone therapy Dr. Licking uses in his office. I was misdiagnosed at another dental office, where they tried to upsell me on expensive dental care. Looking for a more holistic approach I found Dr. Licking, who determined that not only I did not need extensive work, but he could treat my cavity with ozone therapy. No drilling or drugs! I also like the thoroughness and experience of his hygienist, and the friendliness of the front office staff. read more

I wouldn't recommend this place. First off, billing issues. Second, they sell an inferior mouth guard that is a waste of money. Third, he slightly chipped one of my teeth. Overall, there were services I asked for, which were done really poorly. read more

Is not that it was painful, that I ended up crying, it is the lack of humanity of this man. My wisdom tooth had been aching for the weekend and I thought I could use the appointment that I alredy had for a caries to show him how infected was the area and how to take care of that. I talked to him about this and after taking a look, next thing I remember is him pointing with the syringe for the anesthesia. The tooth affected was near to this wisdom tooth, it was very painfull. Couldn't he just postpone the caries date, what a normal person would have done. read more

Just wanted to update my previous average review to 4 stars because Judy from Dr. Licking's office reached out to refund my $$ and offer to rectify whatever issues I had with the whitening treatment that I received. It was not about the money, but that was certainly honorable that they would reverse the charge. In hindsight, I wish I had spoken to them prior to posting this review, because I am sure it would have been resolved in the same professional manor. Like I said, the staff here is great and Dr. Licking is a top notch dentist. FWIW, the color of my teeth still look great. read more

Dr Licking is a excellent dentist with a very professional staff. Judy, George & Annie are awesome and caring people. You won't find a better crew!!! read more

I have been going to Doctor Licking for all of my Dental needs for over 10 years! In fact, because of excellence of his work, his great staff and the cutting edge systems and tolls he uses, I won't go anywhere else... and that is saying a lot because I now live in Sacramento and drive to see the Doctor 2 times a year for checkups! I have very seldom met a more genuine and caring individual that Dr. Licking. You will find him to be professional but gentle at the same time. Sincerely, Kelley C. Goodwin Regional Manager Federal Financial Group LLC 916-813-2304 www.ffgsacrameno.com TAX FREE RETIREMENT read more

I have been a patient of Dr.Licking for more than 10 years. What I like about him most is that he spends time with the patient, as much as needed, you never feel rushed. He is also very honest and I like the fact that he doesn't do unnecessary procedures like some dentists do (e.g X-rays). His manners and professional attitudes are old school, but at the same time he is quite advanced in using modern techniques such as ozone cavity treatments. The office is also open on Saturdays or late nights, I believe, which is quite convenient. I highly recommend Dr.Licking. read more

Our family has been served by Dr. Licking and his staff for many years from check ups to cleanings to veneers and now to crowns. I must admit that I had put off having the crown work done because I thought it would be unpleasant and painful. Last week, after a cleaning, I decided to go ahead with the needed upper crown. Dr. Licking made the experience painless and actually pleasant, so much so that I returned today to have the lower crown taken care of. Again, the procedure was pain free and efficient. Dr. Licking is gentle, kind and cares about how each patient is faring. He is an experienced dentist and I highly recommend him. Annie, George and Judy in the office always make patients feel welcome too! read more

I don't know what Sierra M is talking about. Our family has been going to Dr. Licking for many years and he is a great humanitarian. More importantly, he is a very skilled and detail oriented dentist, and the office staff is great. read more