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    John Insulation Services

    5.0 (4 reviews)
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    Insulation removal

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    2 months ago

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    10 months ago

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    8 months ago

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    8 months ago

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    Ask the Community - John Insulation Services

    A Cozy Chimney - Crown repair

    A Cozy Chimney

    (117 reviews)

    Easy to book, friendly helpful and knowledgeable tech, gave thorough explanation of issues and…read moreprovided a prompt report were all helpful with a recent inspection for a home purchase.

    This would've been a 5 star review but... Scheduling was complicated. I was getting phone calls,…read moremessages and text from three different numbers and it was confusing. I thought I had an appointment confirmed but then I was told because I didn't call someone back it was cancelled..then they showed up?? The guys were nice. Eli explained what they were doing. They were quick and efficient and they left everything clean. They did a great job. They explained what they did and what they saw that might need work And at that point, they walked out the door with a five star review. Here's where it gets dicey. When they came, my flue was open. Being widowed I've learned to make fires but I have never opened or shut the flue. It was open when they got there and when they left the last thing they said was "OK now you can make a fire". But they didn't tell me that they had shut the flue or damper. I didn't know it was a thing until I made a fire and my house filled up with smoke. Opening all the doors and windows didn't work. The fire alarm kept going off. I couldn't make it stop. I shut the glass on the fireplace. Ended up having to call the fire department. I had to get my cats and throw them out in the rain and wait outside. The fire dept confirmed the flue was closed. They opened it and they brought in big fans to air the smoke out of my house. It's still smell smoky. The worst thing is this was super traumatic for me. I didn't know why the house was smoky I didn't know what to do. I didn't have my husband or anyone to help and I was panicked. It was a really horrible experience except for the hot firefighters lol. Based on that they would get zero stars so I gave them 2

    Mister Chimney Cleaning & Repairs | Nova Fireplaces

    Mister Chimney Cleaning & Repairs | Nova Fireplaces

    (598 reviews)

    This is who you want to hire to fix / repair / clean your chimney! Martin is fantastic. He told me…read moreexactly what I needed to do for safety and to protect my house, and different options with transparent pricing based on whether I planned to use the furnace vs just keep the chimney and house safe. He showed me where other people were trying to sell me "fixes" I didn't need. He patiently answered all my questions as an uneducated but curious homeowner comparing multiple quotes. He responded quickly to all texts and calls and was always very kind and generous with his time. The quote for the work I decided to do was similar / less than another company I looked at and Mr Chimney seemed like a far more professional company in terms of communication, presenting options, estimate, etc. Their office seems understaffed (maybe just 1 person working there?), but Erica is super nice and sent the estimate and scheduled the job...best to call her because they must be overwhelmed with email and I didn't get a response to email. The day of the work, the workers came on time, were super nice and explained everything and answered all my questions. They were supposed to do a number of repairs including fix my damper. They unfortunately said the damper couldn't be fixed but they were able to close it and I don't plan to use the fireplace, so they removed the charge whereas other companies might have charged me just for getting it to move enough to close fully or tried to talk me into replacing it. They simply presented the options and their costs and said I could decide later if I decide to use the fireplace. The workers were neat and clean, worked efficiently, and the chimney looks brand new after their repairs. After the work, I was cleaning leaves out of my gutters, and thought I saw some cement dust that had blown into the gutters during the work and was worried it could turn to cement in the rain and clog my gutters. I called Martin and he sent his workers back the next day to clean it up. He told me actually it was not cement dust but some debris from the roof but his team kindly cleaned it out anyway to assuage my concern-- truly old fashioned customer-centered values which is rare in this day and age. I would hire them again for any work and highly recommend them. Thanks, Martin, Erica, and team!!

    We had them come out to do the inspection of our fireplace. The tech identified some issues that…read moreneeded repair. I had to follow up with them to get the invoice many times then asked them how to pay the invoice and schedule the needed repairs, but never heard back on either item after several reminders.

    Duct Pros - Cleaning

    Duct Pros

    (194 reviews)

    Lakeshore

    Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

    I requested quotes from several duct cleaning companies through Yelp and Duct Pros stood out for…read morebeing straightforward and reasonably priced compared to others. One big tip skip the promo emails. The deals you get by contacting them directly are much better than what's advertised in those marketing blasts. Booking and pricing experience Communication was easy and transparent. No aggressive upselling, no pressure to add unnecessary services. They also offer solid incentives if you schedule on a weekend and are flexible with payment options, which I appreciated. Service experience The crew showed up on time and finished everything efficiently in about two hours. They did not show up with flashy uniforms or branded trucks, but honestly that mattered far less than the quality of the work. They clearly knew what they were doing and moved with purpose. They went the extra mile by pulling out the dryer and cleaning it thoroughly from the inside, not just the vent line. Bathroom exhaust fans were cleaned properly as well, which is something a lot of companies rush through. Results This is a relatively newer house so there wasn't a ton of buildup, but the work was done cleanly and professionally. No mess left behind and no shortcuts taken. Final verdict If you want honest work, fair pricing, and zero sales nonsense, Duct Pros is an easy recommendation. I would book them again without hesitation.

    Chris's Insulation Services - Cover the wall with plastic wrap

    Chris's Insulation Services

    (109 reviews)

    Fruitvale, East Oakland

    Beyond easy experience with Chris. My dryer suddenly started giving off a burning smell, which I…read moremistakenly attributed to the lint catch being overloaded. But even after cleaning it out, the smell wasn't going away. Then the vent started giving off either smoke or steam, and in a panic I immediately turned off the dryer. Thank God I didn't start a dryer fire. The second I shut it off and made sure everything was ok, I opened Yelp and searched for a dryer vent cleaner. Chris's Insulation came up, he had great ratings, he was super close by, so after calling a different service and going to voicemail, I called Chris. Chris picked up after the second ring. When I told him that I needed someone to clean our dryer vent and what had happened, he said he could come out either between 5:00 and 6:00 pm that evening or the next day. It was already mid-afternoon when I called, so I was surprised to hear him say he could still come out same-day, but I decided to have him do that since I was free and also still a little shaky following what happened with the vent either smoking or steaming. Chris showed up during the window he quoted and wasted no time getting to work. He started the second he arrived and was done within the hour. His pricing was incredibly reasonable and fair and so far, in the couple of weeks since he was here, we've had no issues with the dryer. Before he left, he also sent us a ton of pictures of what the vent looked like post-cleaning. Super happy and relieved.

    Chris and his team were awesome to work with. They removed the old, bad insulation from my attic,…read morecleaned everything out, and cleared a surprising amount of debris I didn't even know was up there. The space looked completely refreshed afterward! About a month later, I had them come back to add new insulation and handle the air sealing. Same experience -- fast, solid workmanship, and a very reasonable price. Overall, really smooth process and great results. I'd definitely recommend Chris's Insulation Services!

    John Insulation Services - insulationinstallation - Updated May 2026

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