They were quick, attentive and complimentary as they serviced my watches. I was in and out in what…read morefelt like 15 munutes and had both of my favorite watches back in service. I will highly recommend and know where I can go next time I need to get help.

Matthew helped me pick out a wonderful birthday present watch for my wife. He is kind, patient, and…read moreextremely knowledgeable. He did not pressure me at all during the process, and he gave me a wide range of options at different prices. I would absolutely go back here if I needed another watch or needed a watch repaired.

I took my white gold rings here as they were desperately needing a resize, cleaning, and rhodium…read moreplating refresh. The rings were ready for me today as quoted and they look and fit amazing. They look brand new and you can't tell they were dramatically resized. My husband needs a new ring as his can't be resized and though the one he liked best can't be sized small enough for him, the gentleman who was helping us offered to call the manufacturer on Monday to see if special ordering at that size will be possible. So, they have great service! Fingers crossed hubs can get his first choice ring!

Fantastic customer service...felt very welcomed. Will certainly be back as SSJ has earned my trust!read more

Very nice, prompt service w reasonable prices…read more I went to a Mall jewelry store and they wanted to charge me $35 to remove four links out of my watch band along w keeping the item for 3-4 days... outrageous These guys helped me out and I was done/out the door with my watch fitting correctly in 10 minutes at 1/2 the price. I would recommend this shop to anyone needing a watch serviced.

I brought my watch with a cracked glass face to Moren's for an estimate for repair. Although my…read morewatch was not expensive the staff took the time to listen to my story of how sentimental the watch was to me. My watch was handled like it was the most expensive watch in the world. The staff treated me with dignity and respect and provided an excellent customer service experience. The turnaround time was amazing, and my watch looked brand new! I would highly recommend this business to anyone in need of any repairs for your watch, clocks, or time pieces of any kind.

This place is amazing. He was able to resize my new Citizen in perhaps two minutes, and was…read morepatient as we adjusted it to make sure it was the perfect fit. Charged very little and was patient with my kid who explored the fascinating antiques in the shop. I'll be coming here for everything I need watch and clock related!

The clocksmith was quickly able to ascertain the issues with a quite old cuckoo clock. He resolved…read moreit in a an efficient and timely manners. As we waited there, walk ins came in with various types of watches, he fixed them all! Ask for Harry the Parrot!

Randy is an exceptional craftsman in the world of watch…read moreservice. He was able to service my 40 yrs old Omega, a unique Brietlin and a high end Tag. He knows his stuff and is beyond reasonable in the cost of getting everything right. Would highly recommend him to all.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

I have been frequenting this business for more than 20 years. They have repaired clocks and watches…read morefor me, and all have been superior and lasting workmanship. I periodically go in to have my watch batteries replaced (I have several watches). This review is specifically in praise of Yakov, who has worked there as long as I remember. Among my watches was my relatively recently deceased dad's timex. He took a look and said it didn't just need a battery and that he didn't think he could repair it. When I expressed a bit of disappointment and told him it was my dad's he said "leave it with me. I don't know if I can do it but I will try." Today I picked up a refurbished and perfectly working watch. He charged me nothing. Even when I tried to insist. This kind of service and kindness is rare these day and very much appreciated.

Brought in a 100$ watch for a repair. Never received a call about my watch, when they finally…read morecalled they charged me 600$ for the repair. And I had no choice but to leave my family heirloom watch with them or pay 600$. Very disappointed, obscenely over charged. Feel as though they completely robbed me.

Great service. They fixed a broken stem on an expensive watch I own for a very reasonable price…read more The authorized repair shop from Swiss Army gave an outrageous estimate and provided terrible service. I am very happy with Sears and their service and timeliness.

As a bride to be I'm in the process of building up the perfect wedding day jewelry collection I can…read morepass on to my children one day. I searched high and low for a local business I could buy jewelry from and found gramcarat on Yelp when looking for a resizing. Curt and Lisa were so kind and helpful and gave me a full education on buying jewelry - I love being an informed customer so this put me at ease. I walked out with an amazing deal on my 14k gold diamond huggies that no online retailer or dept store could match for the quality I received. This spot is perfect for the customers starting their stacks!

Great service at a reasonable price. Did a great job helping me get what I needed…read more Highly recommend!

Raffie Jeweler's is by far the best in the DMV. What ever your jewelry needs are Raffie can take of…read moreyou. If you would like to make a new piece out of an older piece, need a watch battery or a piece needs mending Raffi is the best. He is so kind, professional and very reasonablly priced. I highly recomend this jeweler!

Raffie is AMAZING and so reasonably priced! What was going to cost me $150 to have done at a chain…read morestore jeweler, Raffie did for $25. My brother has been going to him for many years, so Raffie came highly recommended. I appreciate his honesty and thoroughness and am so lucky to have found him!

Not thr easiest to find and inside is a bit cluttered, but Rahul is amazing. No upsetting or…read morepressure tactics. He is super knowledgeable and gives great advice. We upgraded an engagement ring and the whole process was super smooth and leaves us wanting to come back! They do great work, he is very patient, and treats his customers well. I highly recommend Atlantic Gems!

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!