Fast and courteous service for battery replacements. Have used this location many times and always…read moreleave happy with the service provided.

I needed battery replacement on my Shinola watch. The local dealer wouldn't do this work. They said…read morethey have to ship the watch to Detroit for battery replacement. I'm glad that DJ did this for me. The wait time was minimal.

Almost Perfect - Liljenquist & Beckstead in Montgomery Mall…read more After 3+ years on Rolex waitlists at Liljenquist & Beckstead. On a random Sunday I decided to visit Liljenquist & Beckstead in Westfield Montgomery Mall with real hope. My mom has been buying jewelry from them for years and recommended the store to me back in 2020, so I knew the service would be excellent. I left impressed by the team and even more motivated to keep working toward my dream watch. I've been grinding for over 12 years. My partners and I recently launched our own business, and it has exceeded every expectation. This success has me ready to invest in a meaningful piece the Rolex GMT-Master II "Bruce Wayne" something I can wear every day as a reminder of the grind and eventually pass down to my kids as a family heirloom. Jeff Kaufmann was fantastic. He was super nice, took his time with zero pressure, and thoroughly explained every detail of the Bruce Wayne, including exactly how to set and use the three time zones on the GMT function. His patience and knowledge made me feel like a valued client rather than just another name on the list. The whole team at the Montgomery Mall location was professional and genuinely passionate about watches. This visit alone earns a strong 4 stars. I'm holding the 5th star in reserve for the day I get that lucky call when my Bruce Wayne becomes available. If you're a serious collector who's been waiting, I highly recommend stopping in and asking for Jeff you'll be in good hands, just like my mom has been for years. Thank you Jeff Kaufmann and the entire Liljenquist & Beckstead team. You've earned a loyal future customer (and probably my kids' future visits too). Looking forward to coming back to complete the story.

Michelle did a superb job of finding the best 20th Anniversary wedding gift. Her attention to…read moredetail, professionalism, and patience was perfect. Definitely stop by and see her when you are looking for the ultimate gift.

Store Front is closed but they are still in business. Call them for appointments for watch and…read morejewelry repairs.

I just called and the number isn't working I wonder how old these great reviews are, I have two…read morewatches needing repairs

My boyfriend and I came here to pick out an engagement ring and we left super excited and happy…read moreabout the service and the ring design itself. Lauren is really friendly, knows what looks good, and her pricing is more than reasonable! Update: Now that we are married, we will definitely be coming here for all our jewelry needs. Lauren did a great job resetting a ruby necklace given to me from my mother in law and cleaning a precious heart necklace given from my MIL as well.

They gave me the best quote for my ring resizing, got it done less than a day after I dropped it…read moreoff, and even flagged me on my way out the door to give me back the extra $20 I had accidentally paid. Can't ask for more than that!

This place is amazing. He was able to resize my new Citizen in perhaps two minutes, and was…read morepatient as we adjusted it to make sure it was the perfect fit. Charged very little and was patient with my kid who explored the fascinating antiques in the shop. I'll be coming here for everything I need watch and clock related!

The clocksmith was quickly able to ascertain the issues with a quite old cuckoo clock. He resolved…read moreit in a an efficient and timely manners. As we waited there, walk ins came in with various types of watches, he fixed them all! Ask for Harry the Parrot!

They were quick, attentive and complimentary as they serviced my watches. I was in and out in what…read morefelt like 15 munutes and had both of my favorite watches back in service. I will highly recommend and know where I can go next time I need to get help.

Matthew helped me pick out a wonderful birthday present watch for my wife. He is kind, patient, and…read moreextremely knowledgeable. He did not pressure me at all during the process, and he gave me a wide range of options at different prices. I would absolutely go back here if I needed another watch or needed a watch repaired.

Five stars is an understatement!. I have bought and sold watches with Alan Furman…read more They have represented me in selling a a watch on Sothebeys. Important Watch auction. Advised me on selling a gold Audemars (a major success), provided service on a Pre Moon Omega (1967) and sold me a watch at a great price. Alan has provided me with hours of expert advice in selling fairly 'exotic' watches and is always interested in talking watches and providing incites. I highly recommend him as a source for high end luxury and exotic watches!

Don't waste your time unless you're bringing in a Rolex, patek or luxury watches. Not necessarily…read morethe watch shop for the average joe. More of a higher end, I guess caters to their own.

Randy is an exceptional craftsman in the world of watch…read moreservice. He was able to service my 40 yrs old Omega, a unique Brietlin and a high end Tag. He knows his stuff and is beyond reasonable in the cost of getting everything right. Would highly recommend him to all.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

This is the place The MK Store Manager referred me to for my watch battery. The Owner was friendly…read more& had a very rare sense of humor & was full of whit. & yes, the price! It was soooooooo much cheaper then the first replacement battery & warranty I plan I dumped $ on...we live & learn. No one has time to be paying for re-sealing & shipping fees & then having to wait 3 weeks...not happenin' on my watch LOL. In addition to the great price & one year warranty, he even fixed my MK Dog Chain for free. Boy the day just kept getting better. I asked if he repaired earrings...heck why not...I was on Jewel Roll! He didn't so he referred me a few Kiosks down to a Jewelry spot that sells & repairs. Go get a new battery & some laughter while you wait...it's good time spent.

I came here with a groupon, I offered the guy $10 to change my watch battery and I wouldn't buy it…read morethrough groupon and he refused. As the owner of the store thats pretty awesome that he turned me down, I just threw a random offer out there for fun. He printed a receipt for me with a 1 year warranty if the battery dies before then. Definitely would come back to this little kiosk at the mall. it was $19 for swiss watches, non swiss is only $6 with the groupon!

I had the pleasure of stopping in yesterday for a necklace repair. The necklace has deep…read moresentimental value for my little one. Suthy assessed it, and a a quote was provided along with kind words and reassurance. This was a pleasant surprise. Suthy really puts the heart in business:) Kim agreed to fix it on the spot, and I walked out with the most beautiful necklace to gift to my daughter when she arrived home. The repair was immaculate, and I appreciated it so much! This kind of service, wrapped in honesty, and kindness does not go unseen. This is why you support small business. Stop by, you won't regret it!

Really nice people. They shined and polished two battered gold rings I did not buy from them at a…read morereasonable price. My gold looks good as new!