They gave me the best quote for my ring resizing, got it done less than a day after I dropped it…read moreoff, and even flagged me on my way out the door to give me back the extra $20 I had accidentally paid. Can't ask for more than that!

I'm not happy. I took my ring in because I lost a diamond. It was replaced with a much smaller…read morediamond and now that diamond is wiggly. My mistake was I said I would come in on a Monday to get it repaired but I live far and work a weird schedule so it didn't work out for me that day but I'm here now at 1030 and no one is here and the communication is horrible

A true craftsman! My wedding ring is a custom tri-gold woven design that sustained multiple breaks…read morein the weave over the years. We took it to Unique Fine Jewelry and a week later Mr Kim had it ready for us. It was as bright and perfect as the day it was originally crafted. The price was very reasonable. I would not hesitate to bring any fine jewelry to them for reoair.

Excellent experience. I had trouble finding a jeweler who would re build the prongs in my ring…read moreholding five stones. He had no problem with this. He noted that the ring was large for my finger; he sized the ring, cleaned the ring and made a complete repair of the prongs to hold the stones ---and in a short period of time. He is well worth the travel from DC for me -for jewelry repairs. He was recommended by a fellow jeweler who told me he was so honest, very nice and reasonably priced. Highly recommend!

Janette Davila is the best!!!! OMG.. hands down.. she wants…read moreto help you and she's there for you! Whatever questions that you have or concerns, she will be there to help you. Very straight forward and very knowledgeable. Whenever I have questions/want to purchase diamonds.. She's the only person I'll go to! thank you!

I didn't work directly with him, but my husband said Robert at the Rockville, Maryland location was…read moreabsolutely the best. Since it was a surprise for me, my husband handled everything and worked with Robert by himself. I love the ring!!

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

Very attentive and detailed. I didn't think they would be able to help with my ring repair but they…read moredid.

Last weekend, I needed to replace my watch battery, which I had done at Secrete before. I was…read morehelped by a lovely associate named Claire. She explained that the bad weather had caused shipping delays, and I should come back the following week. We ended up having a delightful chat about this and that, and she even gave me refreshments. I went in last night for the same errand. Claire immediately remembered me, finished the task in record time, and said no charge! Such friendly, courteous, and professional service is rare indeed these days. Claire is a keeper.

I took a valuable gold bracelet to Secrete to be repaired/soldered. I went to pick it up and the…read moreplace they soldered was grey so they said I have to leave it there to be cleaned (which I would have thought would be automatic). I get home and realize they soldered the wrong area - it was still broken so all they did was create a light grey hue on one end On a positive, they had previously repaired an invisible set of diamonds for a necklace pendant where one of the little diamonds was missing. There were no issues with that repair.

My fiance and I have been to the Rockville location twice and had the misfortune of getting stuck…read morewith Linda both times. She practically insulted our intelligence by quizzing us on our knowledge of diamonds and telling us we knew nothing and was extremely condescending the first time even though we both have extensive knowledge regarding diamond jewelry. We immediately left and purchased my engagement ring elsewhere. When we went back to search for wedding bands, we didn't tell them we had been before because we didn't want to deal with Linda again, but guess who appeared? Once again, she displayed the same condescending attitude and implied that my chosen style of wedding band was ugly and literally told my fiance that he wasn't in touch with what men are wearing these days. We are not against DD entirely, as I have purchased other diamond jewelry from their Tyson's Corner location, but I would definitely recommend requesting to work with anyone but Linda.

Like many others in the reviews, we visited several local jewelry stores before discovering…read moreDiamonds Direct. We were almost ready to make a purchase at Gold City in Rockville, but their unprofessional attitude were off putting and unpleasant, so we decided to keep searching. If you're on the hunt for an engagement ring, I highly recommend giving Diamonds Direct a try. While you may not find "the one" immediately, I can assure you that they will do everything possible to help you find the perfect ring at the best price. A special shoutout to Mr. Gregory Blatt (Diamond Expert) and Mr. Bryan Ames (General Manager) for their outstanding assistance in helping us find "the one." Here are some highlights from our experience: 1. Customer Experience: From the moment we walked in, we were warmly greeted by the staff and immediately attended to by Greg. He made us feel comfortable, and we were even offered beverages while we browsed. Unlike other stores that don't offer seating, Diamonds Direct provides a pleasant seating area where you can relax and take your time. 2. Expert Guidance: Before showing us any diamonds, Greg gave us a comprehensive introduction to diamonds--explaining what to look for, how to evaluate quality, and outlining the benefits of shopping at Diamonds Direct. The level of transparency and education they provide is unmatched. As first-time buyers, we had many questions, and Greg was incredibly patient, taking the time to walk us through the differences in diamond grades, cuts, and colors. He even physically showed us various diamonds of different grades so we could see firsthand how these factors impacted the appearance and value. This hands-on approach really helped us understand what we were paying for and made the decision-making process much easier. 3. Customization Options: If you're on a tight timeline, they have ready-to-go rings, but they also offer customization if you have more time. If you find a ring from another Jeweler that you like, you can give them the measurements, and diamonds direct will try their best to price match for you to get earn your business. 4. Competitive Pricing: As savvy buyers, we know that pricing can be a deal-breaker and sometimes makes the entire shopping experience confrontational. Unlike other jewelers who often inflate prices and claim to offer "sales," Diamonds Direct stands out with its unique price-matching policy. If you find a similar diamond with the same grading and size at another store, they will price match it. For the level of service they offer, I expected the prices to be inflated like a luxury brand, but we ended up purchasing a custom engagement ring at a very reasonable price. You can choose a straightforward, premium shopping experience with a set price, or if you're willing to do a little research, they are happy to price match and earn your business. 5. Maintenance Services: Many jewelers either charge excessively for a ring and offer "free resizing, rhodium plating, and side diamond repairs" or sell a more affordable option with no maintenance services at all. Diamonds Direct strikes the perfect balance, offering lifetime maintenance and repairs (except for the center diamond). Although we haven't yet tested the service, the promise of lifetime care was an important factor in our decision. In the end, we purchased a custom-made ring at a great price, and it arrived ahead of schedule. While it looked great, it wasn't perfect, but as Bryan, the manager, said, "We're not happy until we see a smile on your face." After sharing our concerns, the team made the necessary adjustments, and just two days later, we have the perfect ring. Thanks to Greg and Bryan, we found "the one," and now she refuses to take it off. Time will tell if the service holds up, but I'm confident Diamonds Direct will continue to deliver. I've already referred friends and will update this review if needed. If you're shopping for engagement rings, definitely check them out.

Store Front is closed but they are still in business. Call them for appointments for watch and…read morejewelry repairs.

10/15/22 Well the former massage palor is now a jewelry…read morestore. I saw some Hello Kitty jewelry on sale, but the person who likes this kind of stuff might not be intrested. Still, the woman in purple, (I will call her Clarice) let me take some pictures of the items she was selling. I did not see anything that would work for me in the options of men's rings. There were other kids like toys that could be bought, but they did not have my intrest. The jewelry could be a bit pricy, so I will find out from my wife if she wants these pieces of jewelry. The Massage place that use to be here is no more. Still, I found it amusing to be in a store that use to be a naked place.

The best jeweler! They have done an excellent repairing my jewelry and also restringing a couple…read morepearl necklaces I have brought in. They are also great at matching missing gemstones if one has fallen out of a piece. The prices here are very reasonable - far better than other jewelers I looked into before coming here.

I've walked by a few times, always admiring the pretty jewelry inside. I've done try on at…read moreTiffany's and other jewelry, private estate sales and thought why not let's check it out when I was buzzed and I noticed the owner was talking with a woman. I walked around the shop for about Seven minutes was never greeted, was never addressed. I continued to look around the store and finally decided to leave after standing, still making eye contact, and still not being addressed. I was in my work clothes when I walked into this establishment and was blatantly dismissed on what can only be assumed because of my appearance. If not racist then classist because one should never be judged in that way. I will never be returning and won't give referrals

David was awesome to work with. I came in with an idea of what my (now) fiancée was looking for and…read moreleft with the perfect diamond. I was nervous and had some questions for him and he helped me out with all of them and showed me the pros/cons of each. He is super knowledgeable, but more importantly, he is trustworthy. In the midst of such a huge life moment, he went above and beyond to make sure I got the exact diamond I wanted, all while making the process easy and comfortable. The ring itself is stunning. He talks about the quality of his diamonds and the ring speaks for itself. My fiancée gets comments on it all the time. Overall, we couldn't be happier and I highly recommend David and Masica to anyone.

Great experience with David, I got just what I wanted, he knew what I wanted and made it custom,…read morenot from a setting or ordered from someone in another state/country. I reset my engagement ring and bought a new wedding band with him. I would highly recommend them!

The sale person was very helpful and friendly. She helped us to found the best deal for us and show…read moreus the rings that we want.

I went to Elite Jewelers to get my ring re-sized. Rose was very helpful. I would go back again.read more