Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

Mardik did a beautiful job enlarging two rings. We thought one might be problematic but he figured…read moreit out! They both fit perfectly!

I love this jeweler. I highly recommend Mardic and his staff who repaired four of my gold pieces. I…read moreeven sold him some gold and I'm very happy with the service and the convenience of his shop. I highly recommend.

Raffie is AMAZING and so reasonably priced! What was going to cost me $150 to have done at a chain…read morestore jeweler, Raffie did for $25. My brother has been going to him for many years, so Raffie came highly recommended. I appreciate his honesty and thoroughness and am so lucky to have found him!

Raffi himself took care of rep replacing batteries in my watches. He is very knowledgeable and very…read morekind.

Don't waste your time unless you're bringing in a Rolex, patek or luxury watches. Not necessarily…read morethe watch shop for the average joe. More of a higher end, I guess caters to their own.

I have bought six watches from Alan Furman. I trust his professionalism. His prices are really…read morefair. I wouldn't buy from any other Watch seller.

If you're ever looking for any jewelry services, from repairs to events to shopping for a…read moresignificant other, look no further! The team here is exceptional with amazing customer service, repairs at no additional cost, knowledgeable recommendations related to events in the area, and a stunning selection of jewelry to shop from.

I had a great experience with Tom at Bethesda Jewelers. I brought in a diamond necklace that I had…read morerecently purchased because I wanted an independent opinion on its value. Tom was extremely knowledgeable, straightforward, and generous with his time. What really stood out was that he actually put me on the phone with a wholesaler so I could hear firsthand how the piece would be valued in the secondary market. That conversation gave me a much better understanding of the difference between retail pricing, replacement value, and what jewelry is actually worth on the open market I really appreciated Tom's transparency and professionalism.

I have been a customer at Kripps Jewelers for over 12 years now. They give amazing service and…read morethey are a very experienced jeweler! I used them myself in the past after inheriting a number of pieces and they made me several lovely updated pieces, using the stones I had. Now it's my son's turn - he is getting engaged and I took him to see Vin so we could talk about the rings his girlfriend inherited and about turning them into an engagement ring and later the wedding bands. The whole family who runs this place is fantastic to work with! They gave my son honest feedback about what would be the best option about doing custom work versus fitting the gems into a ready-made setting. They made it affordable with some financing, and all in all, it was a great experience, just as I knew it would be! And she said YES!!! The fiancee loves her ring and can't wait for the wedding day and to get the wedding bands. Thanks Vin and Family! Debi and son Mark

Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

They are very nice but Expensive for engraving but the only people I could find still doing…read moreengraving near DC.

Very nice and polite staff. Timely appointment. Finished when they said it would be . Price…read moreexactly as quoted . They cleaned the piece and warranties it for 1 year . Repair is not perfect due to the size of the links in the chain but no one has noticed it except me , lol. Would recommend and use again. Update - 1 week in- chain is holding up fine !

Pro: big parking lot, fair pricing, gift. Con: none…read more If you got any gold jewelry ( not bullion coin or bar) that is sitting in a drawer or not using anymore then bring it to STX gold for cash. I had some scrap laying around and was deciding where to sell. After seeing the many positive reviews on google and yelp, I decided to go here. The owner Steven only takes appointments so I called him and schedule a meeting for the next day. His office is located in a business type building on the 7th floor, once you get off the elevator take a left through the door and his office is on the left side. After presenting the items he uses his machine to determine if it real or fake gold and how many carat it is. After a quick and efficient process I got my money and it took only about 15 minutes overall. After the transaction was finish Steven was nice enough to give me a box of chocolate which was gold in color to represent " gold" funny enough xD. All in all, I would highly recommend if anyone is looking to selling any gold or silver jewelry/ items to give STX a chance.

Very honest service - I have a 50-gram electric balance at home, so I knew my gold weight to 3…read moredecimal points, and Steven got the identical number. We agreed on the carat - he didn't look at the marks (in Arabic) on the gold until he'd measured, and he offered me slightly above what I was expecting. He is also one of the kindest, friendliest people I have ever worked with. Don't hesitate to sell to him!