I had a great experience with Pro Excel. Juan personally set up the appointment on very short…read morenotice and then showed up himself to perform the service, which I really appreciated. He followed through on everything he said he would do, arrived on time, was understanding of the situation, and went out of his way to make sure everything was handled quickly and smoothly. Juan treated our home for a roach infestation and was very informative throughout the entire process, explaining what to expect and answering all of our questions. We are hopeful that this treatment will finally put an end to the roach problem. Thank you, Juan and Pro Excel, for your professionalism and excellent customer service.

Juan is incredibly reliable, he is very knowledgeaand always does an excellent job! He's quick to…read morereturn texts and phone calls. Today I had an ant problem and he was able to come out same day and take care of the problem. He's courteous, he listens he's thorough and he answers all my questions. We need to have wasps nests removed yearly and he always comes out same day or within 24 hours. I highly recommend him for any pest problems.

Marcus was great. Very happy with our first service. Looking forward to a long relationship. Thank…read moreyou.

Marcus was at my house yesterday to exterminate roaches which had made themselves at home in mine…read more He arrived on time and thoroughly explained the process he would do. He was friendly, professional and answered all my questions. I'm very satisfied with his service.

Bobby seems like he really knows what he's doing. Offers good garuntees and fair pricing.read more

This past weekend we had Jessie from Beach Cities Pest Control come to our home to spray and…read moreeradicate the ants that have taken over our kitchen, our yard and other parts of our home. Jessie was very professional and capable and we have not seen any ants since his visit last Saturday. We had a good experience hiring this company and recommend them to anyone else having similar insect problems. Be well.

Jason and Millie have been wonderful to work with. Jason listens to all of our needs and concerns,…read moreand is currently taking care of our property. We are very excited, grateful, and happy to work with such an amazing company and team of talented individuals. Thank you Hydrex!

Working with Hydrex for my pest control needs has been seamless…read more Millie has been so perfect & professional, and she's always willing to work around my schedule when setting up service. Communication is top notch. Coming in with prices lower than their competitors is a plus too. I especially appreciate their knowledgeable tech Jorge. He's a true legend and gentleman. He explained pests & the company's procedures in a way that made my family and I feel comfortable about the work that he was doing. Would definitely use them again if needed.

I had hired Fenn for an inspection and rodent removal service last year. Their rates were…read morecompetative and reasonable. Their guy found where the mouse was entering the house and he set traps and ultimately the tenants found it dead under the oven. It was mostly a good experience except for the melted rat glue I had to spend hours clenaing up. So, when my mom discovered termites flying iaround the livingroom, I called around for quotes. No oine would give me one over the phone. They all had to come out and do an inspections first. A few wanted to charge for just the inspection alone. So I called and hired Fenn's Termite department to send out inspectors. Juan showed up on time with his partner and they inspected the holes in the livingroom, exterior of the house and underneath in the crawl space. His guy suited up with a mask and did a long inspection and took photos to show me. The termites were building towers up to the wood floors and eating the wood. Juan suggested they do a subterranean treatment by spraying into the soil and the wood to get rid of all termites and ants and anything elses. He also suggested we tent the whole house but due to my parent's health issues, that wasn't going to be possible. We went with the spraying onlly. About a week and a half later, Fidel and Elijah showed uip in their truck on time. They even called ahead. They drilled a few holes in the livignroom floor, sprayed and sealed it. Then they got to work suiting uip and getting into the crawl space to spray. They spend a coutple of hours and assured me that all the termites and ants wouildn't be a problem anymore. There was a 1 year warranty and Fidel told me if for any reason we did see insects within the 1 year period, I could call them and they'd come out and take care of it. Fidel and Elijah were professional and polite. I would hire them again and recommend them to anyhone in need of termite service. Thank you Fenn.

If I could give them 0 star I would! They charged you monthly just on time how ever the technician…read morenever on time! Not even showing up with 4 hour window! Didn't bother to call! I called talked to the office manager Michelle she said oh not sure what happened! Let me schedule you for the next week! Worst experience ever!

This is really baffling stuff. This company handled my neighbors (directly next door to my house)…read morefumigation literally at the end of 2025, so 7 months ago. He was charged $2800 for a full fumigation. We then got the referral from him to use this company and they came and measured our house and told us $3800. I called and asked why it's 33% more $ just 7 months later and they said "he has been a long standing customer" huh? You scam new customers and only give good deals to repeat customers? I think he has used them maybe 2 or 3 times total, ever. Additionally they used the "costs go up every year" which is of course true, but they don't go up 33%. I actually have gotten several quotes because I know how scammy these types of companies can be and this company was THE HIGHEST by far. Avoid at all costs, just call a few other companies someone will charge 15-20% less than this company does with ease. I have already gotten quotes for 3k, 2900. We will be using the 2900 company.

Changing my auto pay card I saw reviews and realized I hadn't written a review since becoming a…read morecustomer in 2019. I had one of the top of the heap pest; WATER ROACHES. Ericka worked the phones. Loved the diction and friendly order taker. Alonso responded, clean truck, clean uniform, clean equipment and pleasantly introduced himself. After hearing my fright, he explained the nature of the bug/M.O. Alonso went to the curb lifted the concrete cover sprayed the main water supply. After further questioning Alonso, sprayed all areas where their maybe moisture. Put on clean shoe covers, entered the home and did the same thing. Alonso comes every other month. Some years the bugs returned other years they did not, so we focused on spider webs and termites. The outcome for ARA A. likely an anomaly. After all these years Alonso is what makes the plan work. I'm embarrassed to ask my neighbors to write a review because it took me so long to share my experiences.

Micah and the team at 360 Rodent Control were great. We found evidence of rats in our home and…read morereached out for help; Micah came out promptly, did a thorough inspection, and clearly explained what he found, what was causing the problem, and the steps they'd take to fix it. He answered all my questions and provided a clear, straightforward quote so I knew exactly what to expect. The service that followed has been excellent. The crew arrived on time, cleaned up all the affected areas, and sealed everything so we're not dealing with ongoing issues or new activity. Everyone was professional, respectful of our home, and left everything neat and tidy.

Micah was absolutely wonderful to work with! He was professional, knowledgeable, friendly, and very…read morethorough throughout the entire process. He came on the first day , and gave me a free estimate. He took the time to explain everything clearly, answered all of my questions, and made sure I understood what was being done. I'm very happy with the service and really appreciate how helpful and responsive he was.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Our cat brought in a very large (and alive) mouse / rat a couple months ago that was able to take…read moreresidence under our kitchen floor. My husband and I had tried everything to catch it ourselves and finally accepted we needed to call in a professional. Matt came by our house yesterday and quickly assessed that the mouse was eating our cats food and set a few traps out with the cat food. This morning we woke up and the mouse had already been caught!! Highly recommend Matt if you have pest issues - very knowledgeable and is a pleasure to work with.

Highly recommend Innovative Pest Management! Their customer service, communication and prices are…read moreamazing! Darrell Roach came to my house, assessed the situation, gave recommendations, and is a pleasure to work with!

These guys are amazing. They were professional, friendly, and economical. They also provided with…read moreexplanation of everything they are doing detailed to ensure we understand.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more