SO pleased and impressed with this company! Juan really is the best. We heard a rat moving around…read moreand chewing in our attic. A couple other companies came and used major scare tactics and fully overpriced their services. One of them didn't even do a perimeter check. The other was a smooth talker and made everything sound completely overblown. When Juan called and heard how much these other guys were charging, he told me to be careful. He and his crew came, did a thorough inspection around the house and in the attic, and explained the mild rat problem very calmly and reasonably. No scare tactics, way more reasonable / appropriate pricing, honest and clear with explanations and photos. They sealed all the entrances and set out traps. Within less than a week, I could smell that something had died, and even though we weren't at the pre-scheduled one-week mark to have the traps assessed, Juan went out of his way to come check the traps and found TWO rats that he had caught! The crawlspace was clear and we can finally be at ease that 1) the house is secured; and 2) we are rat-free without some rotting vermin attracting flies. Truly can not recommend this company enough. SO professional, respectful and trustworthy. The best!!

Juan from Pro Excel Pest had recently controlled a rat situation in my attic, and I'm so grateful…read morefor how calm and professional he was during the entire process. When I was trying to get quotes for service and was dealing with poor and long drawn-out communication with other pest control companies, he stood out in the best possible way, promptly returning my call to schedule an inspection and consultation. Juan was also the least alarmist in his assessment of my problem. After the inspection he told me where he thought the rodents were coming in from and then offered a conservative plan of treatment: installing wire screens over those entry points, placing traps in the attic and crawl space, and monitoring the areas for a month to see if the rats returned. Compare this to a consultation and quote from another company, where they seemed to describe my attic as one big hazmat situation filled with rat droppings. On top of the exclusion service, they were pressuring me to do a costly deep cleaning of the attic with an install of new insulation, saying that they were available the next day to do all the work and that the rats would multiply exponentially if I didn't act soon. I didn't feel comfortable with being scared into the hard sell, so I didn't go with that company. (Later on I asked Juan if I needed my attic cleaned, and he said that the number of droppings was pretty minimal, so no.) It's been a month since the barrier screens were installed, which seemed to have solved the problem right away -- during each weekly follow-up visit from Pro Excel Pest to check the traps, they came up empty. And thankfully I'm not hearing any more squeaking or chewing noises in any part of my house. Am so happy with the result, and was happy to work with someone as pleasant, professional and efficient as Juan.

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Don't be fooled by the slick corporate image. This is a pretty large and abusive…read morepassive/aggressive pest control company that doesn't get the job done. The name "HomeShield" is ridiculous. They're not EVEN shielding me from spiders in the bedrooms. I really don't remember what they cost, but it really doesn't matter because - SPIDERS!! LITTLE SPIDERS CROUCHING IN CORNERS, BIG BLACK ONES ON THE CEILING, UNSEEN SPIDERS SPINNING WEBS IN CHANDELIERS!! When I complained about this, they offered oh so politely to come inside the house to spray. They seem to have no conception that you spray outside so that you don't have to spray inside. WHEN YOU CONSIDER THIS COMPANY, THINK OF KILLING SPIDERS BY YOURSELF OR HAVING A HOUSE FULL OF TOXIC SPRAY. In 40 years of hiring pest control companies at various properties in and around LA, I have never seen one so incompetent. Spiders are only my major complaint. BACK TO WESTERN EXTERMINATORS.

Hired this team to handle our small HOA; They have been as good as you could expect. Timely,…read morefriendly, responsive and effective. Would highly recommend these professionals.

Outstanding service! They responded quickly--even on a holiday. Their great reviews are…read morewell-deserved: fast, friendly, and very competitively priced. Ed was a pleasure to chat with. They also offer a one-month guarantee, so I'm looking forward to seeing if the ants stay away, but so far everything has been excellent. No odor and almost zero downtime with their treatment. Highly recommend.

Jason and Millie have been wonderful to work with. Jason listens to all of our needs and concerns,…read moreand is currently taking care of our property. We are very excited, grateful, and happy to work with such an amazing company and team of talented individuals. Thank you Hydrex!

Working with Hydrex for my pest control needs has been seamless…read more Millie has been so perfect & professional, and she's always willing to work around my schedule when setting up service. Communication is top notch. Coming in with prices lower than their competitors is a plus too. I especially appreciate their knowledgeable tech Jorge. He's a true legend and gentleman. He explained pests & the company's procedures in a way that made my family and I feel comfortable about the work that he was doing. Would definitely use them again if needed.

Quick, polite and professional and more affordable than the competitors. I meant to do this sooner…read moreand now I've forgotten the gentlemen's names - so sorry. But there was one that did the inspection and two the day of service and all were so sweet and accommodating.

I had hired Fenn for an inspection and rodent removal service last year. Their rates were…read morecompetative and reasonable. Their guy found where the mouse was entering the house and he set traps and ultimately the tenants found it dead under the oven. It was mostly a good experience except for the melted rat glue I had to spend hours clenaing up. So, when my mom discovered termites flying iaround the livingroom, I called around for quotes. No oine would give me one over the phone. They all had to come out and do an inspections first. A few wanted to charge for just the inspection alone. So I called and hired Fenn's Termite department to send out inspectors. Juan showed up on time with his partner and they inspected the holes in the livingroom, exterior of the house and underneath in the crawl space. His guy suited up with a mask and did a long inspection and took photos to show me. The termites were building towers up to the wood floors and eating the wood. Juan suggested they do a subterranean treatment by spraying into the soil and the wood to get rid of all termites and ants and anything elses. He also suggested we tent the whole house but due to my parent's health issues, that wasn't going to be possible. We went with the spraying onlly. About a week and a half later, Fidel and Elijah showed uip in their truck on time. They even called ahead. They drilled a few holes in the livignroom floor, sprayed and sealed it. Then they got to work suiting uip and getting into the crawl space to spray. They spend a coutple of hours and assured me that all the termites and ants wouildn't be a problem anymore. There was a 1 year warranty and Fidel told me if for any reason we did see insects within the 1 year period, I could call them and they'd come out and take care of it. Fidel and Elijah were professional and polite. I would hire them again and recommend them to anyhone in need of termite service. Thank you Fenn.

I got recommended to them by a customer of mine and I gotta say they are best and amazing…read moreexterminators. Exterminators Alonso and Jesus helped me out take care of the termites and pest around my house (West L.A.). Their prices is very reasonable and great. I'm very satisfied with the results after a week. I do recommend everyone to give em a call and they'll take good care of you. Thank You Guys! -William A.

Changing my auto pay card I saw reviews and realized I hadn't written a review since becoming a…read morecustomer in 2019. I had one of the top of the heap pest; WATER ROACHES. Ericka worked the phones. Loved the diction and friendly order taker. Alonso responded, clean truck, clean uniform, clean equipment and pleasantly introduced himself. After hearing my fright, he explained the nature of the bug/M.O. Alonso went to the curb lifted the concrete cover sprayed the main water supply. After further questioning Alonso, sprayed all areas where their maybe moisture. Put on clean shoe covers, entered the home and did the same thing. Alonso comes every other month. Some years the bugs returned other years they did not, so we focused on spider webs and termites. The outcome for ARA A. likely an anomaly. After all these years Alonso is what makes the plan work. I'm embarrassed to ask my neighbors to write a review because it took me so long to share my experiences.

After dealing with a mouse issue and not knowing where to start, I contacted 360 Rodent Control…read more They arranged a same-day inspection at no cost. The technician, Eli, conducted a detailed exterior walkthrough, identified likely entry points, and explained the situation clearly. He was thorough, professional, and easy to work with, taking time to answer every question without rushing. He also had a really cool ladder. For rodent issues, 360 Rodent Control is a reliable option.

From the initial inspection with Ilay to the amazing crew on the day of rat proofing, plus…read moredetail-oriented follow-ups with Noe, everything with 360 Rodent turned our rat nightmare into a dream. They did such a fantastic job, and we went immediately from having a huge problem to peace of mind. I cannot thank them enough. Their customer service representatives on the phone are also wonderful. Rats are gone! So, so glad we found 360 Rodent and highly recommend!

I called them months ago, price was not cheap, neither the most expensive! I read all reviews on…read moreYelp and decided to go with Rodent Masters. It was a fight, non stop fallow ups, and repairs!. We had to get involved a plumber, for our luck, a drain pipe was cracked. Pipe came from sewer and somehow ended up between the walls. Which it was one of the main access!. All repaired now! We have our house back and free of intruders!. I hope i dont have to call them back, but I have a guaranteed in case in need them in the future!. Thank you guys

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

Matt was great. He got rid of the rats. Efficient, polite, easy to deal with. Fair price. He knew…read morewhat he was doing unlike some of the people who work for chains. I don't always write reviews but after 40 years of being a home owner this was the best experience. And the rats are gone. Sandy

Service is excellent and timely. Have been using Innovative for years. The best choice in the so…read morebay!

Jason is honest and reliable as well as prompt and knowledgeable. Highly recommended!read more

Special shout out to both Jake and Richard who always done excellent job in taking care of our…read moreproperty. 1st Stryke is worth it and would definitely recommend. Amazing customer service as well.