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    John Bettinger,MD

    5.0 (1 review)

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    3 years ago

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    MarinHealth Primary Care | A UCSF Health Clinic - This place is a mess, no real eye contact,  no one knows anything ... review will be done later.

    MarinHealth Primary Care | A UCSF Health Clinic

    2.4(36 reviews)
    2.2 mi

    Horrible from just trying to make an appointment with ill - inofrmed receptionists to filling out…read morePAGES of non related information that never even got transferred to the MD and you get to fill out again. The NP was 30 minutes late and I can see why as she is only glued to the screen taking in more non related information. while also reciting other non related medical trends. I never received the simple treatment I came in for. I would be horrified to actually need medical treatment from this office. This office is a Poster Child for how lost our medical system is.

    Mediated and rationed health care is alive and well in Marin County. I started a few years ago with…read morea popular PCP, who did ok at handling things until she announced she was leaving marin and the practice. After that I was assigned a new doctor. The young doctor I got doesn't seem to have read my file or done any reading on my conditions, and outright dismissed several suggestions I made. It felt like "you're old get over it", kind of deal. I have several chronic conditions, including a serious side effect from a medicine prescribed by my endocrinologist, who also left the practice shortly after accepting me as a patient. I have received virtually no help in managing them, instead being bounced from specialist to specialist; I might as well not have a PCP. My sense is that these PCP's are seeing so many patients, and given so little time to consider or discuss, that they aren't able to keep up with driving the bus on coordinating patient care. Add to that their terrible phone system, and what seem to be poorly trained office and insurance teams, and I'm sad to say that I suggest you get health care at a different practice.

    James T. Murphy, MD

    James T. Murphy, MD

    3.4(37 reviews)
    2.4 mi

    Recently Dr. Murphy has been on my mind because I lost my mom, brother and aunt in May to COVID…read more Dr. Murphy was a young doctor at UCLA and I was going through some really difficult health issues and he was my hero. We lost touch when he moved up North but I can honestly say he was the best doctor and I really doubt he has changed. I would so love to connect with him again to just say "hello". I was working in TV production for years and have been a psychotherapist in Pasadena for over 12 yrs. I read some of these reviews and have no idea how he has been doing since the 90's but I do know how the medical field has changed and how it's impossible with insurance companies and agencies, schools... so much about the bottom dollar and we are losing great doctors. So Tim if you read this, I wanted to say hello and hope you are doing well, staying safe from COVID. It's been a nightmare for my family but thanks to you suggested therapy with Janina so many years ago, I have learned resiliency. I can't believe I became a therapist. If you or a staff of yours sees this, please contact me to say hello. 818-395-8066 Joanne (Diaz) Koegl

    If anyone is looking for DR. MURPHY, he is in Mill Valley…read more It's awful what has happened with the moving around from Prima that became UCSF and then back to Sutter; he's back in private practice and taking new patients. When I went to his new office he was greeted by every patient with hugs, tears and gratitude; Dr. Murphy didn't abandon his patients as these large companies would have you believe. I hope he can reclaim his NAME on YELP. Here's the information for his office: Lynnette, We are moving! Effective March 2nd, 2020 the office will be located at 279 Miller Avenue in Mill Valley. We ask that patients use street parking and reserve the lot behind the building for our patients with a disability or mobility issues. The office will be closed February 28th, 2020 to accommodate the move. We look forward to seeing you in our new office. Please contact us if you have any questions at 415-388-2801.

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    Novato Center Lab

    Novato Center Lab

    2.1(18 reviews)
    2.4 mi

    How much abuse are we ready to take from insurance companies and their big deductibles and…read morehospitals that way overcharge for the services they provide? My recent visit with an orthopedist at Sutter Health Daly City, was beyond disappointing. The doctor spent less then 10 minutes talking to me (and that too, because I insisted that he explains and shows me on a model what exactly my injuries are) and he just went to the computer and printed instructions for PT work and a suggestion that I take Ibuprofen for the rest of my life -never mind the damage that can cause to your kidneys. Did I mention he strongly dismissed any of the alternative options I enquired about such as Prolotherapy, (which is very common in Europe), platelet-rich plasma or shock wave therapies claiming that "doctors who offer those "unproven therapies" are just after your money" -to which I responded "it's not like this consultation is given to me for free". Cost of the "visit": 590$! I could have totally bypassed the orthopedist and taken my MRI report to the PT or the Ostheopath and saved myself 600$. To close this up, I did go to an out of network doctor who practices Prolotherapy, and during a consultation that lasted over an hour, not only did I get my Prolotherapy injections but he also enquired about other aspects of my health, physical and emotional. A few days later I was walking without a limp -first time in 6 months! I hope the new HHS brings some decency to our health care system.

    Family practice in Daly City is exemplifies by a lack of communication, uncooperative attitude,…read morelack of problem solving, cold lack of concern for patient needs, no coordination of care between physicians and PAs, calllous disregard for the full picture, absence of quality care, and more. I am instructed to call 911 or go to the emergency room or urgent care for the most simple requests. I have been denied treatment is "misunderstandings" that caused personal harm. There is zero response on weekends and holidaysor after hours. There is ONE real professional in multiple experiences during the past 6 months since I moved to Pacifica. Nadia on the Burlingame/Daly City team liatens, problem solves, actually reads my chart, and calls back, then follows through. Do not need any real medical attention. This is not the place. Daly City and Pacifica have few doctors and fewer specialists and no real urgent care centers either. If you don't want to drive 15-20 miles, you're in for a bad experience.

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    John Bettinger,MD - physicians - Updated May 2026

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