We phoned in an order: Italian sausage sub and chicken finger combo. We were politely told it would be about 15 minutes, which was the time it would take us to get there. The food was ready, hot and beautifully packaged. When we opened the chicken finger combo we were extremely impressed by the quality of the food. The chicken fingers were the largest I've ever seen, larger than my hand and extremely tender and delicious. My husband said his sub was perfectly prepared as always. Give them a chance to make a meal for you. You'll be thrilled that you did. GO BILLS!!! Don't forget to get your tail gate food from John and Mary's in Hamburg on game days too. Thank you to the owner and the staff. Fantastic people and great food. We'll be back very soon. read more

The food was good but the pizza definitely needed more sauce. The floor was a little dirty but not too bad looks nice inside. Service was good got my food within 7 minutes of ordering they do have complimentary mints if you want one. read more

John & Mary's - Meat Lover Pizza - Pizza Near Me - Hamburg, New York

pulled in parking lot for a bite to eat today, within seconds of getting out of my car I was screamed at by a woman hanging out of the door of John and Mary's, at the top of her lungs, telling me I wasn't allowed to park there that it was for customers only. When I corrected her, letting her know I was coming in for a sandwich. She screamed again to move my car. And threatened to call the police... I was literally there 45 seconds. The woman was absolutely unglued,...the strangest experience I've ever had ...needless to say I did not stay and eat. read more

Lovely people and a great place to sit on the porch in Spring! The person who helped me was very nice. But the hoagie was fine. I could make better at home and saved $12. I could not taste the olive oil/vinegar mixture. I didn't understand the lettuce or the way the sandwich was cut--made it hard to eat without everything falling out. But, good thick cheese, thin slided onions that I love. I wished it had been--I dunno, more. Maybe pepper relish or oregano? Or more meat? I lived outside of Philly for a bit and this hoagie would not even come close to a Wawa. But, I'd still go back and try other things. read more

I grew up walking to John and Mary's and would hang out here with friends as a teen. I have recently moved back to OP and my daughter wanted to give J&M a try. I said sure. Thinking back on my youth I thought it would still be good. I was WRONG! The pizza was under cooked, the wings were barely cooked and not sauced. For $56 dollars it was NOT worth it. I've reached out but no one has called me back. Sad that this is what this restaurant has become. read more

John & Mary's - Pizza Near Me - Hamburg, New York

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Waiting for an order that was supposed to be ready at 5:55pm, it's been 22 minutes waiting now. Very young teenagers cooking the food! Got my food and pizza was nasty, gross, blah read more

Great family spot for a meal while exploring the village, a quick bite after a playground, or pickup order very quickly! Calzones are amazing. Very reasonably priced. Not food related, but when a mural was painted on a new business that shared their parking lot, they put up a fence essentially ruining this for all and publicly tried justifying it with no good reason. The displeasure about it died down, but I think it's valid for all to know their lack of community spirit in this regard. It's still a great place I frequent, but it definitely knocks them down a peg. read more

Price isn't worth the quality and taste isn't great, to fingers and fries were greasy

Infantile pizza, like the kind you'd get at chucky-cheese. The muppets chef must have been on duty tonight because this seems like the crappy concoction some stoned frat boy might whip up with a jar of Heinz spaghetti sauce, 2 loaves of wonder bread, and a handful of cheese borrowed from a neighbor. Of course we ate it all, but not impressed, honestly I'm rather impressed they can put out this junk. read more

THE WORST pizza on planet Earth. I ordered a large pizza with cheese. It was for delivery. Simple enough, right? Well, listen to this. After an almost impossible phone conversation placing the order with a female clerk who was utterly terrible at taking the order, finally the order was in. (Had I only known what was to come I would have cancelled everything.) My pizza arrives, and I'm famished. I had been refinishing hardwood floors all day and was really looking forward to pizza. And then... I open the box and grab a slice. Sure enough, the slice wouldn't pull apart from the rest. Why? Because the bottom of the pizza crust was not cooked through. In fact, it was nearly raw or undercooked at best. I tried a bite and almost vomited. What a disappointment. I peeked, and every slice was the same. Who serves raw pizza dough? Just about every place makes a crispy and even sometimes burnt crust. Not John & Mary's. Raw is their thing. So, I call back the restaurant and tell the girl who took my order and received the most absurd and poorly stated response. Apparently, this person doesn't speak the King's English very well. Anyway, after a painful conversation, I am offered a store credit...I think. The girl with marbles in her mouth said I would. Lucky me. Hungry AF. Raw pizza. No offer to deliver a new, fresh, cooked pizza in exchange for the garbage they delivered because it was getting too close to closing time. What terrible customer service. I don't want a store credit. I want a refund. The pizza, which I paid just about $27 for with delivery and tip is now sitting in a garbage bin in Hamburg. Bin appetite. John & Mary's sucks. UPDATE: From the email psraymond@roadrunner.com, presumably the person at John & Mary's I contacted via the contact form on their website, I received the message below, and afterwards, my reply email was blocked by the same. The customer service, just like their pizza, just couldn't possibly get worse at John & Mary's in Hamburg. I'm sorry you had very bad customer service . I will totally refund your $ 27 . 00 Just confirming your address is 57 Linwood here in the village . Could you also confirm the approximate date and time of your order so I can pinpoint what staff member was on that night and who made the pizza .... We are constantly training new employees and it seems like a losing battle ... I apologize for the poor food quality and service . Sincerely , Sharon Sent from my iPhone ******************************* THIS PLACE SUCKS SO BAD!!!! read more

Less than ideal first impression as we walked into J&M's. Multiple piles of swept up garbage left right in the middle of the ordering/drink/inside seating areas while the drink area was sticky and splattered. If this place weren't very close to the hotel and if we weren't starving, guaranteed we would have hightailed it out the door right there. But with that said, we ordered up then took a nice seat outside on their deck to await our fate. Chicken & Broccoli Alfredo - Cheeseburger - Caribbean Turkey Burger The pasta dish was respectable. It's as good as it's getting with sauce from a jar and pasta from a box. The cheeseburger was the cheeseburger. Assuming it's not served raw it's near impossible to shank that one. The turkey burger was far more interesting. I'm not sure about the roll being all that fresh but the burger itself was good enough and there was a whole lot of spinach & salsa on top which was perfect. It was a slow Thursday with maybe four other tables occupied so everything was rendered and served up in a timely manner. So another word about the initial filth factor that I mentioned prior. As we're finishing up I decide to go inside for a drink refill and to put our tray inside plus dispose of our garbage since the outside container is full. On a positive note the garbage that was on the floor prior had now been swept up. But the flip side to that would be garbage boy now decided to mop the floor which would be a great idea if the restaurant were closed but doing that made the floor so damn slippery that it felt like Ice Capades anytime you tried to walk around inside. J&M's is certainly not a bad place as it falls into that nebulous world of places that every town has that have been around forever and locals I assume "get it" but outsiders kind of scratch their head thinking that it was alright but it's nothing worth going out of your way for. Maybe if we had ordered the supposedly infamous pizza we would have thought more highly of the food. I mean not to say that the food was bad but let's be honest, five stars for this place? LOL! Is it April 1st? read more

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Their quality has gone down significantly since the 2010s and not much changed after the renovations. Their chicken fingers usually have the breading just falling off and are often not crispy. Have received several pizzas that were very doughy and seemed undercooked. And who builds a fence to block the mural on another local business? Are they worried people will loiter in their parking lot? Seems incredibly petty and not at all how I would expect a neighboring business to act in the Village of Hamburg of all places. read more

Love this place. I know what I'm getting when I go there. I don't waste my time rating things and comparing. I just love to go to my spots where I can get a good bite to eat in a nice environment. read more

We usually have a pretty good experience here. It's walking distance, so maybe I'm biased. The taco in a bag is one of the best deals on the enormous menu! My go to sub is the chicken souvlaki hoagie. The steak asiago wrap is also amazing. My boyfriend likes the ham and chicken finger subs best. We were really disappointed the last time we ordered a small finger order to go. It's all of the little pieces that don't cut the mustard to go on the subs! It's always pretty quick service. The inside needs a makeover, but seems pretty clean and smells like bleach often. read more

John & Mary's - Small finger. Tiny pieces! - Pizza Near Me - Hamburg, New York

Nice location in downtown Hamburg. Typical diner type food with a nicely designed dining area. Food was a little inconsistent for our group but overall is was deemed as "ok". There is a nice patio area to enjoy for those nice summer days that gives it the third star. read more

Would not recommend wings, garlic park might as well have been plain As had no flavor and weren't crisp what so ever. Fish fry's have skin even though asked and was told no it was skinless which dictatee order. When brought to attention Had no impact. Disappointment with staff and product read more

The menu is huge so if you are looking for subs, pizza, sandwiches, soups, tacos, fancy salads, etc., they have it here. The food is average, the service is usually terrible teenager kids that are on their phones or loudly playing in the back. I've had the chicken fingers which are really good but the chicken fajita was so awful. Well... I ordered a chicken fajita but they gave me a chicken taco because it had lettuce and tomato but no fajita seasoning or onions and peppers. Plus they use those fake frozen chicken strips, ew!! I feel like I've been super disappointed every time I've come here and it is NEVER busy. I would recommend every Hamburg restaurant before this place. read more

When I was younger I would go here all the time, we just moved back into the area and decided to pickup subs from here. I was disappointed not just with the sub but the service. The service was poor at best, we walked in and there wasn't anybody at counter to take our order, then when they got there it was as though they were doing me a favor by taking our order. Then the sub we received we took home and was very disappointed. There was very little meat and hardly any lettuce, tomato or cheese. I am attaching pictures. I will say this is the second time we got subs here, thinking the last time was a fluke with the poor quality but I was wrong. We will not be returning here in the future. read more

John & Mary's - a sandwich with lettuce, tomato and onion rings - Pizza Near Me - Hamburg, New York

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Years ago this was the place for a good sub but not anymore. Don't waste your time or money. We had one ham with cheese and one chicken finger sub and neither were edible. The rolls are stale, the lettuce and tomato wilted. read more

Had a Royal Hoagie. awesome as usual. liked the folks as well. wish we had one in Denver

Love the reboot of this village mainstay - very trendy with its industrial vibe. My go-to is the honey mustard barbecue chicken wrap. Chicken is crispy and very tasty! Service is friendly and quick. When I worked in the village years ago, our staff would order the chicken fajita salad and we were never disappointed. read more

i am so mad and sad that i ordered a large cookie dough milkshake and was given a glass of milk. Ruined my day, never coming again.

Tried to have an order delivered. The rude person on phone told me they only deliver with in a 5 mile radius. Google maps clearly shows our house at 3.2 miles. I guess they don't need the buisiness. Maybe they should take over Google maps seeing they don't trust the app. read more

I am truly disheartened by John and Mary's. If someone consciously put a fence over one of my hand painted murals, I could never forgive them. Art only beautifies our world and I was so grateful to see something new in the Village of Hamburg. I used to support J&M even though their food was not the best. I support local businesses that support other local businesses. We ARE all in this together. Shame on them and her. All of Buffalo should boycott a company that doesn't support its own community. Be kind to thy neighbor. read more

I get that Friday nights are busy but 45 minutes to make one calzone?! Are you freaking kidding? I didn't even have to say anything, the lady knew I was upset. Didn't apologize or anything and just kept yelling at her staff "I need that calzone, I need that calzone people!" Jesus...welp I won't be back here for a long time. Should have went to ninos or the now down the street smh. Get it together John n Mary's. Seriously. read more

The WORST turkey sub I have ever seen. 1 slice of turkey- no exaggerating. When I called to complain they told me that's how it's made, it's proportional. NEVER again will I order from them! read more

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We ordered 2 steak and cheese subs! One sub (the one without mushrooms, lettuce and tomato) (on left) was suppose to have extra meat. It did not!! Also the bottom part of the roll was soggy and the steak was very dry! Highly disappointed and we will never return! read more

John & Mary's - two hot dogs on wax paper - Pizza Near Me - Hamburg, New York

Just had dinner at John and Mary's in Hamburg. Although the sign on the door proclaims that the business practices social distancing, all is not as it seems. While we were waiting for our food, I observed two (2) workers handling food without masks on their faces (their masks were hanging carelessly around their necks).. Furthermore and more disgustingly, one of the young men couldn't keep his hands off his face. Yeck!!! If my health and safety means so little them, you can be certain I won't be returning. read more

John and Mary's is a really cool pizza place because they have so many other options besides pizza and a nice deck for outdoor seating (this matters for dog people! My Bella joins me often here). They have good sweet potato fries, chicken subs, steak wraps, pasta, pizza, ice cream, etc. Their fried mushrooms are also tasty. It's not the cleanest on the inside, but it's a pizza parlor with no waitresses or bus boys so I don't expect it to be to the quality of a sit down restaurant. Furthermore a lot of it is the customers (lots of Hamburg high students) who are just not picking up after themselves. Perhaps management should look into having employees wipe down tables and take the trash out every couple hours or as needed instead of letting things pile up. Ive never had any issues on the deck with cleanliness. read more

I ordered 2 slices of cheese and pepperoni pizza and when it came out and I took a bite and it was cold. It looked like it was dragged around on my grandmothers basement floor 15 times and thrown out in the trash. Helen Keller can make a better pizza than this place. read more

Service is still terrible, but the food quality hasn't changed too much. Fish fry is always delicious, though sometimes a little small. Portion sizes seem to have decreased since my last review. read more

Always a friendly staff and great food! My family and I have been ordering from here for years and we've never had a bad meal! Really nice renovations done after there fire read more

I can't even give them one star only doing one cuz it needs it for rate but they don't even deserve 1 There was a hair in my pasta! this was the worst food it was cold tasteless and they were missing things out of our order! Waited over an hour n a half Biggest waste of $75 I literally tried calling 200 times and it was constantly busy signal. Will NEVER recommend anyone to go there!!! Good thing for the trash can read more

Typical greasy faire. Their pizzas are frequently half cooked, and their chicken fingers are soggy. You can do a lot better especially in Hamburg. read more

Just ordered today, have not been here in a long time. The Woman on the phone was so nice, Also very nice at curb side and I just really appreciate that alone. I called somewhere else recently and they were very rude and talked so fast I couldn't understand them. I am also so happy that they have curbside during this time because I have three small children. I will be back :) oh food was great too read more

The food is usually very good but the workers are young and rude and incompetent; very, disappointed. Make certain your very clear about your order; they're not willing to fix it if it's not what you expected. read more

This is always a good go-to for a nice sub or some chicken fingers. Salads aren't bad here either. It's quick and easy and not very expensive. If you're in a rush, by-pass the fast food joints and run into this place instead. read more

Customer service is horrible. Received wrong order and all I could do according to them was to take it up w Door Dash. The man that answered the phone basically told me there was nothing he could do about 4 pieces of bacon. Never again! read more

J&M's is a must stop whenever I am in the Hamburg village area. The service is great and the food comes out quickly. The chicken finger sub is a MUST with a side of cheese sticks. If that is not your flavor the menu offers tons of healthy wrap/salad options or just grab a slice and some wings. Loganberry on tap too!! read more

worst pizza in hamburg . service was horrible and yelled at children while we were eating