I've had service done several times here and am very impressed . They have a diner inside that you…read morecan visit while you wait for your service. I had a Tex Mex wrap and must say that it was so good that makes me want to get my vehicles serviced more often. Awesome atmosphere all the way around here.. Crossroads Ford experience Excellence! God Bless all my fellow Yelpers always!

Just to get an oil change takes hours, I'm talking about 3-5 hours!…read moreI did buy my vehicle there with zero problems but their service department sucks!

Stopped by with my Grand Cherokee and set an appointment to upgrade the software and maps (which I…read morebought direct from UConnect). Check-in, service attendant, and waiting room was all fine. System upgrades can take time; so, I set aside 4 hours and that's about what it took after a few unexpected glitches popped up. The Service Manager kept me in the loop and, finally, out rolled my Jeep Trailhawk all shiny after a wash before delivery back to me. The system upgrades work great, too. What I was happy about mostly was the bill. As quoted around $250 and they worked on it all morning. Has my "Give 'em a whirl" meter rolling down the highway, windows down, and radio blaring. Nice!

I strongly advise against working with Fares Bataresh at this Jeep dealership. My experience with…read morehim was absolutely horrible. He was extremely arrogant, unhelpful, and disrespectful throughout our interaction. While I was speaking with him, he literally walked away from me and began talking to his coworkers instead of addressing my concerns. His behavior was incredibly unprofessional and made me feel as though my time and concerns were not worth his attention. Customers deserve to be treated with basic respect and courtesy, especially when making a significant purchase or discussing a vehicle. Fares demonstrated neither. His unwillingness to help and dismissive attitude reflect very poorly on the dealership and the Jeep brand as a whole. I am extremely disappointed with the way I was treated, and I would not recommend working with him to anyone.

So I need to understand why it would take an hour and a half to test drive a car, only to find out…read morethat it has not been cleaned and has an engine light on due to the BMW recall repair not being performed. They told me that they weren't sure BMW would honor the recall. (They have to repair the car) Why would you put a filthy used car with a check engine light on for sale on a car lot? The price changed three times as well. Then there was the conversation the lady next to us was having trying to get a fair deal and a concrete out of the door price. I don't recommend this dealership, the ethics are seriously in question here.

Purchased extended warranty through Honda of Indian Trail and requested its cancellation in July…read more2026 after selling my vehicle. It is now October, and despite more than 15 attempts to contact the dealership, including repeated emails to the finance department, I still have not received a clear answer regarding my cancellation or prorated refund. What is most disappointing isn't simply the delay. It's the complete lack of communication and accountability. A customer should not have to spend months chasing a dealership for basic information about money they are potentially owed. The dealership was happy to sell me the warranty, but getting assistance after the sale has been an entirely different experience. I've been patient, professional, and persistent. Unfortunately, none of those efforts have resulted in a resolution. If this is how customers are treated after the sale, I would strongly encourage prospective buyers to consider that before doing business here. I am still willing to update this review if management takes responsibility and resolves the issue.

Mike and Angie are like family, we purchase all our cars from Car Collection and we love them !!…read moreSuper fair practice and deals. Recently my husband had a stressful situation and they resolved the issue that same day -- thank you guys!!! Happy & Satisfied, we have been recommending to everyone. Our vehicles: Mercedes SL500 Land Rover Range Rover Land Rover Range Rover Sport

The whole experience was amazing! The finance manager was very helpful and made sure I was able to…read moreget the car I wanted with my not so good credit. I love my car and I'm happy with the selection I had to choose from! Definitely buying a car from them again!!

Amazing experience from start to finish!! We actually started in the service department with Bre…read more We had our 2010 Nissan in for diagnostic testing to see what was needed. Unfortunately it ended up being $10k worth of work. We knew it was going to be a lot but with this amount it made sense to sit down with sales and see what they had. Bre introduced us to Kale who took it from there. We explained that we had not been planning on buying but Kale took us over to his desk and talked with us. He took his time, asked what we needed and what we wanted and listened to what we said. Since I hadn't been planning to buy a new car, I had no clue what I wanted and kind of defaulted to the Rogue since we'd had the older model and loved it. After talking with Kale, discussing our budget and needs we ended up test driving a Nissan Kicks. Loved it! A little smaller than the Rogue but more in line with our needs/wants and budget. Unfortunately since we had not planned on this for another year or so our budget was tight and Kale and Robert Mack worked with us to get is the Kicks and staying in budget! I did not feel pressured, of course they gently pushed as it is their job , but continued to listen as I overthought and went back and forth. We ended up buying the car!! It's been 2 weeks and I truly thought I'd have the "Oh crap what have I done" thoughts but they never came!! Truly happy with the vehicle and my experience. If we ever need a new car, I know where to go!!

I Drove 3 hours to purchase a gt350 Shelby from here and at the last carbon copy type contract they…read moreslid a $2600 paint warranty in there. Long story short I noticed as soon as I left and grabbed dinner they were closing and said they'd make it right. All I got was runaround when I called for the next week. Wife and I drive down and they pretty much told me they'd weren't refunding it and that I'd signed the contract and laughed. Crooks!! Stay away or make sure you have your glasses on and look over ever carefully!! I've dealt with many many dealerships and never came across crooks like this place

On Monday August 3, 2026 my college student daughter took her 2022 Ford Bronco Sport to Crossroads…read moreFord for routine maintenance and to resolve any recalls. While there the service department conducted a vehicle assessment and determined that she needed new front brake pads. (Copy of assessment attached) I was quoted $195 for this work. She didn't have time to leave the car to complete the work that afternoon so I scheduled the work to be completed on Friday August 7, 2026. My daughter drove her car home 11 miles and parked it. The car stayed in my driveway until I took it back for the brake job on Friday and left the car with the dealership. Later that evening I received a text with a new car assessment and a call stating that the car now needed both new brake pads and all new front rotors. The cost to complete the work went from $195, to now more than $500. I feel this was a clear "Bait and Switch". The initial advisor sent me a video of the car assessment and showed the front brake pads. On this initial assessment it shows the rotors to be fine (GREEN) on the document. Now I'm told after 22 additional miles to and from the dealership the car has bad rotors. This dealership clearly has deceptive business practices and I will advise all friends and family members to stay away. Find a reputable dealership and repair facility to take your car.

This was my first vehicle that I have purchased from ride now and it was great. Bernard was very…read moreprofessional and work very hard to get me the best deal and to get my insurance approved due to the lock on insurance due to bad weather. Alicia was great she was patient with us through the whole process, especially with the difficulty of trying to get insurance with the bad weather approaching. She was very professional and very knowledgeable. I will definitely recommend ridenow motors to anyone on the market that's looking for a car , suv, or truck.

They only care about money in my opinion. They misled me about the state of the car and said…read moreexplicitly only the backup camera was messed up. But mechanic found debris and mold in the engine and we had to replace the engine. We spent over $3000 in repairs in just a few months. They had not even sympathy for me. Only about money to these people.

Came here looking to replace my 2017 Elantra (that I loved!) due to my wife being unable to drive…read moreit (it's a manual, and she couldn't learn stick when I tried teaching her) coupled with her having car problems of her own (meaning she'd need to be able to drive my car). First off, let's look at the good: sales were low pressure. That's HUGE for a car dealership, and I commend Carlos for this. He was friendly, helpful, willing to work with me on getting pricing organized, everything you'd expect from a good salesperson. Next, there's the neutral: pricing was still a tad high (after applying discounts and negotiating I still ended up paying about MSRP on a $40k+ vehicle), trade-in pricing wasn't the greatest (they gave me like $13k for my trade-in, a fairer price would have been probably $14k or so, especially considering they turned around and re-listed it at like $18k with absolutely no work done to it), and I did have to actively seek out a car salesman just to get started (although that in and of itself would be neutral-good, because that's better than being hounded upon parking). Finally, the couple dings against the dealership: there wasn't any real preparation for their electric vehicles for sale (did I mention I bought an electric car?), which meant that the vehicle I ended up purchasing only had about a 30% charge when I bought it. If I was local to Charlotte, this wouldn't have been an issue at all (but I'm not, I'm from the Asheville area), and the dealer could have easily resolved this by making a policy of charging their EVs to at least 50%+ overnight. (I'd highly recommend implementing a policy like this). After waiting about 2 hours for the vehicle to charge on their L2 charger (that's another thing, they should consider getting an L3 charger if they're serious about EVs), I could not sit and wait any longer, so I ended up having to start transferring items from my old car to the new, which meant that they didn't have a chance to finish the pre-delivery inspection (cleaning, reducing tire pressure, etc.). Overall, it's still a decent dealership, and I'd visit them again, especially with the way the sales staff in particular acted, but they could do better in planning on the operational side of things.

Absolutely terrible work. I have had to return my vehicle 3 different times after services to have…read morethem fix things they forgot during the service. The first two times, they forgot to screw some things down (missed the screws out entirely. This week, they changed my brakes. $2,000 plus. But they put in warped rotors (how can that possibly happen?). That was 9 days ago and they have now told me they can't fit me in for another 11days. So 20 days with defective brakes is OK to Union County Kia. Shocking. The funny thing is that I have previously left a 5 star review because of the customer support girl, who works for the customer. Unlike anyone else I have dealt with there.

Great service! Very friendly and professional staff! I appreciated the easy ability to test drive…read moremy car before my purchase! Purchased a 2017 Toyota Camry. With 7000 after purchase miles, this thing is still running great! I really love this car and I am so glad I found this place! I called the warranty company that they added onto my purchase to ask a question and they picked up the phone immediately! No complaints at all!

At first I thought I had found the best place and nicest people. Within the first week of me having…read moremy Audi Q5 I advised them there was an oil leak and was advised that they (Audi's) burn oil and it was normal. when white smoke is coming from your tailpipe that is not normal for ANY car. then two weeks after purchase I brought it back and the engine was flushed. I continues to voice concerns as I need my car for work and wanted to know how long the car was really going to last. Then I bring it in for an oil change and am told I have a blown head gasket and will need a new engine. Allen wanted to put stop leak in and send me on my way. His other partner and mechanic actually tried to help me and get it fixed but Allen would not help pay for any of the work that needed to be done. I don't feel that someone should have to put 5-6 thousand dollars into a vehicle after only having it three months and previously stated concerns with this same issue. Now I have a car that I owe the full price on and it doesn't run. I changed my Google review and got a call from Allen worried about why I changed the review instead of worrying about what is going to be done with my vehicle. VERY UNPROFESSIONAL AND RUDE!! I had actually referred people to him thinking he was good and honest. And still no help with fixing the problem

Power On Auto made the process of buying a used car simple and stress-free. No gimmicks, no…read morerunaround--just honest service and quality vehicles. I'm really happy with my Ford F-150 and the whole experience was smooth from start to finish. If you're tired of the typical dealership hassle, this place is a breath of fresh air. Highly recommend checking them out!

I purchased a vehicle I only had the vehicle less than six months and it broke down towed to…read morerepair shop they informed me I needed a new motor cost me 4800 and the vehicle is no good without motor 2019 I just bought and made 4 payments on becareful of this dealer when I called they told me my salesman had been fired I was promised 3 free oil changes but that wasn't valid either so unless they have that special car and no one else does I would find another dealer to buy from