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    AUCTION DIRECT OUTLET

    5.0 (1 review)
    Closed 1:00 pm - 5:00 PM

    Services - AUCTION DIRECT OUTLET

    Auto loan

    Car auctions

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    8 years ago

    I can't believe I bought a car with no money down! You folks have to check this place out, it's legit.

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    Carolina Chrysler Dodge Jeep RAM - Google Reviews

    Carolina Chrysler Dodge Jeep RAM

    (19 reviews)

    We purchased a used Jeep Wrangler from Carolina Chrysler Dodge Jeep RAM, and had an outstanding…read moreoverall experience. We live about 3 hours away and started the process online with Andre informing them of a jeep we were interested in. We finished negotiations with David, the sales manager, and drove up a couple of days later. The Jeep was in great condition and everything was as promised. Andre and David were extremely professional and the paperwork with Anna was simple and painless. Overall great buying experience that I would not hesitate for a second to repeat. Highly recommended.

    Do not get your car serviced here!! No one is on the same page, it took 18 days to get a fuel pump…read morereplaced and the price was more than what was quoted to me. I have been get and oil change and tire rotation at this dealership for two years now and never had a problem until now. I called early November to make an appointment to get my fuel pump replaced, the person I spoke to quoted me hundreds of dollars below the actual price of the service and part when I booked the appointment (I didn't find out I was given the wrong quote until a week after dropping off the car). When I made the appointment I specifically requested that they didn't do a diagnostic because I've had that service done 3 times and other dealerships could not replicate. I showed up to drop my car off 11/11 and the part was not ordered for the service I scheduled the appointment for. I reiterated to JJ one of the service advisors that I did not want the car to be diagnosed. He insisting that this is a different dealership and was asking me to "trust him" saying that he would handle it. I left my car and called three times over a week JJ kept saying that the car is still being looked at and always said that he would call back and never did. I called the dealership asking for a service manager but he just stepped out and Chris, a different service advisor, asked if there was anything he can help with. Chris took over as my service advisor. He ordered the part and made sure that the service was completed before I went on vacation. He even gave me a "discounted price because I was quoted wrong." When I got to the dealership to pick up my car 11/29. The physical key to my car was missing from the fob. I told Chris that when I dropped off the car it had the key in it. He quickly said "no it didn't and if I wanted to buy a new key the parts department can help me." I walked outside and thought about how I knew I dropped my car off with the key and fob so I went back inside and asked for the service manager. The service manager had a new key cut for me right away. I left the store and got in my car and saw the key that I did drop off with my car in the cupholder. I went back inside and let Chris know that I did in fact drop off the key and fob with my car and to return the key they just cut. Chris said nothing to me until I was waiting for the manager to get off the phone. Chris said I could kept the key because it couldn't be recut. I will never bring my car back here. These employees will make sure you leave with a higher bill, everything about this place is very sketchy. Do waste your time here.

    AUCTION DIRECT OUTLET - usedcardealers - Updated May 2026

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