I recently purchased a 2025 Honda Pilot Touring from Midlands Honda, and once again, I had an…read moreexceptional experience. One of the things I truly appreciate about Midlands is that I can walk in, tell them exactly what I want, and they make it happen--no pressure, no attempts to steer me toward something else. Charles "Bryant" Robinson was my salesperson, and he was absolutely fantastic. From helping with the test drive to explaining the features and offering thoughtful recommendations, his service was personal, kind, and professional. He was patient, easy to talk to, and made the entire process smooth and comfortable. This is actually my second Honda Pilot and my third Honda overall from Midlands, and I've loved each vehicle. If you're in the market for a new vehicle, I highly recommend giving them a visit. You won't be disappointed!

DO NOT go here!!! My daughter just took her 2020 car, which I just had serviced at a different…read moreHonda dealership. John told her that numerous items should be replaced. Such as the timing belt. About a month ago I had the timing belt replaced. He had about 4 items equaling over 1k that didn't need to be replaced or that just was. I believe that John saw a female college student and took advantage of her on her own. She took her car to Honda of Columbia. I have nothing but praise for them. By the by I never wrote a review before on Yelp, but I feel that John did such a miss service and took advantage!

Comfortable, Clean and welcoming service center waiting area. immaculate bathrooms. good tv!…read more and service personnel thorough and helpful.

The best sales and service department in Columbia, SC - by far! Not your typical car dealership at…read moreall.

I like this CarMax. All of the staff members are extremely nice and friendly, and they definitely…read morehad some good deals on some nice used cars. I came in to sell my used car, and they didn't quite offer me what I was looking for, but they were still very professional and friendly. I'll definitely come here in the future if I'm ever looking to buy a used car, but maybe would look elsewhere first to sell one!

Jamil Rd off Piney Grove Rd from I 26…read more Visited recently for purposes of car appraisal, first time in at least 10 years since I purchased car from lot. I like that they have all the different brands on lot, that can have vehicles shipped in nationwide for minimum fees. I do not necessarily like that the prices are firm with no negotiation or haggling. This goes for the appraisal too, they come back with one price and that's it. It's probably personal preference but I prefer a little wiggle room vs none. The inside of the building is unchanged from last visit except there are no cubicles only lots of desks. The entire floor showroom is just desks many more than employees it is not a great look. The use to have actual cars in the showroom, this is what looks better IMO. I don't think I will use Car Max in the future, there are better deals at dealers or any other named online Car seller site.

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I bought a brand new 2021 Kia Stinger in Dec 2020. Do not waste your time here in the service dept…read more The service representatives, the lady at the check out desk, everyone who answers the phone (especially the Latino man in the Parts dept) are unprofessional and do not know what they are doing. Every single time I've brought my car to be serviced there has been an inconvenience. I feel like a Karen every time I went here. Thank God I've moved to North Carolina so I don't have to deal with these people anymore.

I went with a friend yesterday to assist in negotiating his purchase of a used vehicle. He…read morepurchased a 2018 Chevy Silverado Truck. This was a very nice truck with only 27k miles on it. Nate Allman was the Sales Associate who worked with us.. The thing about Enterprise you should know going in (I've purchase 5 cars from them) the sticker price IS the price. There is no negotiating on that number. Your trade in value, down payment, warranty packages are where you have your flexibility's. Nate is one of the more well versed Sales associates, so he doesn't try to lure you in with over selling and under delivering. All the numbers happen when you sit down with Kyle the Area Manager or Lucious the Sales Manager. I had spoken with Kyle in the phone so I had already planned to deal directly with Kyle. Another person in this dealership I would highly recommend. Both of these guys did an excellent job of working the numbers to make them work in this case, which also allowed for the extended warranty, which I highly recommend having benefited from it and the tire/wheel warranty. You cannot go wrong with the Silver package ever. If you want a good, reliable, used vehicle, with low mileage l, honest pricing that is backed by honest people and warranties, you cannot go wrong with Enterprise Sales on Greystone Blvd In Columbia, SC. See Nate, Kyle or Lucious and they will treat you right. Give you more for your money and you will drive away with a fair payment and a quality vehicle.

My friend purchased a SUV from Enterprise & the seat was broke. The driver's side seat will drop…read moreon you going down the road. I was a witness to this. This is dangerous! You would think a company that claims to inspect the vehicles well before they are ready to sell would have caught this. It makes you wonder. She is now having trouble getting some one to fix it as they have made the sale and received their commission. What happens when the seat does this and it causes her to wreck? This should not have passed inspection. I see what she is going through and it's like pulling teeth to get someone to fix this. She has only had the vehicle a week today and the seat has been doing this since the day she bought it. Potential customer no more!

I would give Zero stars if it would let me. I had a HORRIBLE experience purchasing a product via…read moretheir website.....or at least a website associated with them (oemgenuineparts.com). I am reasonably convinced that it is a scam website ran by shady characters. I ordered a part and received confirmation of the order and my card was charged. I received an email also requesting the VIN of the vehicle (which I did not want to provide because I was afraid after ordering that the website was shady). That email said that the order would be processed in 3 days if the VIN was not provided. After nearly a week, I had not received any other communication from them and noticed that the charge on my card had disappeared, but the order still showed that it was being processed. I attempted to contact them for an update on the order. ZERO RESPONSE. Now, three weeks later, they have charged my card again and sent a email saying that it is being shipped. Why no response before???? Why the charge reversal and then a second charge with ZERO COMMINICATION??? Because I received no response previously, and needed the part, I had since ordered it from a different place. Now I do not need the product. If this place actually is legitimate, stay away from them unless you are ok with guessing games and horrible communication. I have tried to contact them to stop the order, and guess what.....no response.

this place is a JOKE and a SCAM do not buy a car from here. not only did they sell me a car with…read morebad rotors and refuse to fix it. I now am upside down because i no longer have GAP insurance. and no one communicated that with me.

First of all, I had given hope on ALL Ford dealerships in Columbia S.C. I had two very…read moredisappointing experience's with both Classic and Jim Hudson. I will never buy another truck from either of them again. I felt rushed into buying from them and they wanted to up charge you for everything under the sun when I got to the finance department. Its like they thought i had NEVER bought a new truck before. Believe me i get it. That's how the dealerships make their money. According to them, I needed a extended warranty on mile #1. I KNOW for a fact a new truck is under warranty bumper to bumper for 36,000 miles. Hello! Then I needed a paint chip warranty. I needed a warranty on my tire. Total added to the price of the truck $6000.00. Never again!!! I ONLY NEED these if you are selling me a piece of junk. There was one more Ford dealership in the Columbia area. Dick Smith. I really didn't need a new truck I wanted a new truck. I filled out some information on the internet and the salesman Joe Mills contacted me. I sat down with him and I was interested in an xlt but it was above my payment plan. he then found the exact truck configuration that i wanted. The truck was in Charleston. He said it would be here by the weekend. I also wanted electric running board. It came with the regular boards. I bought the boards and they installed them for free. They did it in one day. No hassle, no up charging, I just wanted a new pickup. Joe Mills made it happen. I would also like to give a shout out to the technician who installed my electric running boards, Tony. Dick Smith Dealership has given me hope again and has earned my business. Its the ONLY Ford dealership I will recommend for no pressure sales. Mark Finocchiaro Columbia S.C.

I had a very disappointing experience at Dick Smith Ford. From the moment I walked in, I was never…read moregreeted or acknowledged. I passed several employees, and not a single person offered assistance or even made eye contact. I eventually made my way to the parts department, where I was finally helped, but the lack of basic customer service before that was unacceptable. A simple greeting or asking if I needed assistance would have gone a long way. Based on my experience, I would not recommend doing business here.

Nayeli Gomez is a true professional. In a world of unscrupulous used car dealers, Nayeli truly…read moreconcerns herself with the needs and desires of her customer. She offered me the opportunity to reach out and procure the car I was looking for instead of pushing what was available on the lot. I cannot say that about most preowned dealers. And, although I did not need financing, from what I saw, her financing options were reasonable, easy to complete and not the predatory options offered elsewhere.

They took my information and never called back. All the cars available except maybe 2 are old and…read morehigh-mileage.

Jim Hudson has had my vehicle for a month. All i needed was to have an update on my infotainment…read moresystem. No one knows why this cant be completed. No one returns call in a timely manner, and after a month of have my vehicle i still am with out a radio and gps and all the things. this is crazy. when i did speak to a manager nothing was done to rectify or accommodate the fact that i have been without my sole means of transportation for a month. As a single mom this is beyond frustrating. I work hard for everything i have and i finally had the time to try and get this fixed (which the operator said was an easy fix) and a month later no progress. now im being told that there's a specific part that needs to be fixed but they don't know when it'll be in. so im renting vehicles and losing more money while I'm going to have to turn around and pay for this service. this is all too much to have to deal with. I'm thoroughly disappointed

They did service on my Buick. Ending up stripping my lug nuts on all of my tires and was unable to…read moreget tires off. Very disappointed.