Great price From the…read moremoment I contacted B&C Auto Repair, I was treated with nothing but kindness, professionalism, and respect. My first conversation was actually with Corey's mother, who was answering the phones at the time. She made me feel like I was talking to family. During our conversation, she shared that B&C Auto Repair has been serving customers for three generations and that her son, Corey, now proudly carries on that legacy. After speaking with Corey, it became immediately clear where he learned his exceptional customer service. He was patient, knowledgeable, honest, and genuinely took the time to answer every question I had without ever making me feel rushed. In today's world, that level of personal attention is rare. I brought my 2024 Ford F-250 Lariat Ultimate to B&C for suspension work, engine upgrades, and several aftermarket modifications, and the entire experience exceeded my expectations. The technicians, Matt and Stephen, were just as friendly, professional, and knowledgeable as Corey. Even while they were busy working on my truck, they took the time to explain the work being performed, answer my questions, and made sure I understood every step of the process. That kind of customer service and transparency is hard to find. What impressed me even more was what happened after the work was completed. Corey stood behind everything they had done. If there was anything that needed to be adjusted or fine-tuned, he didn't hesitate to make it right. That level of integrity and commitment to customer satisfaction speaks volumes about the character of this business. The team at B&C Auto Repair is worth every penny. You're not just paying for parts and labor; you're investing in decades of experience, expert craftsmanship, and a team that genuinely cares about delivering the highest quality work. Whether you're looking for aftermarket suspension systems, diesel performance upgrades, maintenance, or a complete custom truck build, this is the shop you want working on your vehicle. I will absolutely be returning to B&C Auto Repair for all of my future diesel, suspension, and performance needs. If you're looking for honest people, exceptional workmanship, and customer service that truly goes above and beyond, I highly recommend B&C Auto Repair. You won't be disappointed.

I had such a refreshing experience here. As a female who knows nothing about cars, I know I'm an…read moreeasy target to get ripped off. I was told I needed full break pad and rotor replacement on all 4 brakes at different "highly rated" Poway shop; I was quoted $1100 for this. I got a second phone quote from B&C for the same service at half the cost. When I took my car in, they were honest, told me I still had 50% of my front brake pads left and only need to replace my back ones for a literal fraction of the cost. I'll be back for all future car things, including oil changes!

This father/son shop is the exact kind of local shop that I've been looking for. I left my truck…read morewith them while I went to Hawaii. I had ordered the wrong shocks for them to install. They went to the store, got the correct shocks, installed them, and fixed my alignment. No additional cost for the extra trip. The customer service, price, and overall experience with them was top notch. I highly recommend their service to anyone looking to get their car fixed or a tune up.

When ever I have a real problem, they are my go to guys. They are booked out for quite a while, so…read morebasic service like oil change I may do someplace else. Anything else I will wait for them. They don't try to up sell. And they are willing to investigate weird issues that happen. I am so happy to have found them. Their prices are always better than their compettiors.

Update. New trans is working awesome,…read more Just took another vehicle here for service. Extended warranty was doing everything they could to deny service work. After a few phone calls Metro was able to get them to honor the work. Thank you Robert and the team at Metro.

Customer service is the best. Reasonable pricing fas service…read moreThank goodness my ac is working again@

Joaquin did a great job doing my pre-roadtrip inspection. He is very knowledgeable and…read morecommunicative! Very great quality service at a great value. 10/10 recommend!

Great experience with Alpha European automotive. They diagnosed my problem and were able to fix it…read morein a few days.

i was satisfied with the work done on my vehicle and would gladly recommend this business.read more

My check engine light came on, and when it didn't go off after a few days, I took my car to…read moreAutoZone to have the codes read. They identified the issue, but they didn't have the part. I created a project on Yelp to get repair quotes, and most shops quoted between $1,000 and $1,500. This shop gave me a quote, but then went a step further and told me it was a known Subaru issue that should be covered under an extended warranty. I contacted the dealership, and sure enough--they were right. The repair is fully covered. This shop could have easily taken my money, but instead they chose honesty. Although I didn't need them for this repair, they'll be the first place I call the next time I need work done. Not one of the other shops mentioned the warranty or that it was a known issue. These are exactly the kinds of local businesses we should be supporting. Thank you for saving me over $1,000--I truly appreciate your integrity!

Very impressed with Sal and his team of mechanics! They diagnosed my issue in under an hour, did…read morethe repairs in under the estimated time quoted, Very impressed and my old car is peppy again! It's like driving a new car no kidding! Definitely will be back. Excellent customer service, Sal is very knowledgeable and personable too! They know cars! You can trust you'll get your car fixed properly the first time and you won't be overcharged. Very honest auto business! Which is rare... Thank you Sal and your outstanding mechanics!

I went in for a break inspection and there was no charge to inspec which I appreciated. They took…read moreoff the tires to look at the brakes and we're honest by telling me I had some padding left. I would need a brake job but not immediate. One thing I didn't like it seemed like I was annoying the operator by asking questions even though it wasn't busy. I was the only customer present. I would recommend because price was fair. I did receive verbal quote and it was fair.

Services was great, ambiente was amazing, food was excellent and the drinks 100% recommended…read more We had an amazing experience for our first time. Greta was very attentive and asking around if we need anything.

I so badly wanted to give this shop a 5 star review and make them our go to shop for our 5 vehicles…read moreas well as referring to other families and friends, but unfortunately I am unable to in good conscious. I was pleased by their location. It was the most convenient of all in my area. The 2 stars I'm submitting is solely based on the 2 pluses I personally encountered. The initial contact I had with the shop via telephone was with an actual person whom answered the call; it wasn't an automated recording, making the customer feel the shop offers a more personalized service. The owner's involvement and attempt to make things right after lack of communication and untruths holds the value of the second Star. I scheduled my appointment with Bob for 830 am the following morning. I arrived on time and communicated the maintenance services I was hoping the shop could and would perform. Bob and I discussed the services and he provided me with an estimate focusing primarily (75%) on labor with an understanding there would be additional charges for parts that would be communicated later. I was not aware the cost of parts would NOT be presented to me until I picked up my truck and I was presented the final bill for the services performed on my truck. Bob told me at the time of drop off I would receive a phone call for the cost of parts (fluids) which I never did. The maintenance estimate for my truck was for 4 1/2 hours of labor. I left the shop at 9am after explaining I had to walk to and from my home (2 1/2 miles one way) for drop off and pick up and should any additional work or parts be necessary I would need to be called by 4 pm in order to arrive promptly by the time the shop closed to pick up my truck (5pm). Because I did not receive any calls by the agreed upon time of 4pm I started to walk to pick up my truck. While walking to the shop I received a phone call at 421 pm but due to the urgency to meet a timeframe and because I didn't recognize the phone number I did not stop to answer the call. I later learned it was Bob. When I arrived at the shop at 440 I was surprised to learn my truck was not ready for pick up. I was informed they weren't even halfway done with it ? Which meant only 2 of the 4 1/2 hours were completed. Bob told me he left a message that my truck was not completed and it would need to stay overnight, but in fact the message did not say that. Not that it matters at this point but his message only said he had some information about my truck and it was obvious they were going to hold it over til the following day. No mention of not being finished which could have meant because I was unreachable or because Bob thought I wouldn't make it to them on time they would hold it over. If my truck was not even halfway done by the time I arrived to pick it up at 440 I'm finding it hard to believe that no one knew before the voicemail Bob left for me at 421 that my truck would not be finished by closing. Basic math tells me otherwise. Leaving me with many unanswered questions that will never get answered. Perhaps I'm guilty of comparing "owners" "shop managers" "service writers" and "technicians" to my husband and son and I hold them accountable to similar work ethics. The buck stops with the business owner. To excuse yourself from the lack of communication and staff professionalism is wrong. Employees should be trained that every customer deserves the same time and treatment. My family and I appreciate the "discount" and the comp tire rotation. Unfortunately our final bill was still far more than discussed but will accept it as a learning experience and will demand prices for ALL parts And Labor be communicated by other shops prior to signing any agreement. Thank you Jason for offering a car rental but that wouldn't have done us any good if I needed to transport my husband in the 26 hours you had possession of my truck for 4 1/2 hours of labor. My truck isn't just a vehicle that can get me from point A to point B like any other vehicle. This truck is custom tailored for my husband's now disabilities and needs. It transports him, his motorized wheelchair and hoyer lift to and from places. I also appreciate the offer of a "ride" but that didn't make up for my time my energy and my trust and faith I lost in your shop. My hopes are to educate Any future customers They should definitely ask for a detailed cost estimate including labor AND all parts as to avoid any shock in any additional charges to their bill and hold the shop more accountable to communication. Lesson learned trust is earned and not given freely.

5 stars, no question…read more It starts with customer service. From the first interaction, they were polite, clear, and genuinely respectful. They communicate in a way that makes you feel informed, not talked down to, and they're upfront about everything. That level of transparency is rare. What really stood out is the attention to detail. They worked on my 2017 Sienna, walked me through what was needed, and didn't try to upsell anything unnecessary. They were honest, made a few additional adjustments to improve things, and made sure the whole experience felt smooth from start to finish. It's not just about fixing a car, it's about how you're treated along the way. They get that. I'll be coming back here every time.

Excellent work quality, friendly service. I highly recommend Cali Car Care for all your automotive…read moreneeds.