Amazing people and inventory. Great value! The shop is a…read morespecial place to visit and browse.

This place was really cool I happened to be in the area and just popped in. They seem to specialise…read morein sportswear vintage and sneakers so if that's your jam this is the place for you. They had a ton of sports and music related vintage t's ranging from affordable to not so much (for me anyway!) You also could score a some outdoor gear on the cheap, they had some North Face on the racks. I ended up finding a reasonably priced Star Wars shirt as a gift and was happy with that find! Super nice staff, worth a look!

Since my last review, things at this store have gotten worse. On a lot of levels. There are tons of…read morepeople who full on run, sprint and power walk (which is not walking) upon the doors opening each morning at 9am sharp. The managers say to everyone "please do not run, walk only, be kind to others, blah blah blah" yet the stand there at the door and the registers and let them do what thy just loudly asked them NOT to do. I don't understand how anyone runs in this establishment. There are no emergency situations like earthquakes, power outages or fires that warrant running at any time of being in the store. People are going to get hurt! One of these people is a young college child, his name is John. He runs every day to get to the piles of music cd's on the shelves so he can find the high dollar ones to re-sell on ebay and amazon. He used to be a high school track star and has almost twice fallen down taking a corner too sharp. Yet the managers don't say a word to him to slow down, or kick him out for 5 or 7 days like they do to others in the store who constantly are always pushing, shoving others, or being rude and obnoxious. This young child John, 2 days ago as I went to grab some cd's came right across my whole hand and knocked them out of my hand and tried to pick them up as if to steal them from me! I told him to back off and if he ever touches me again that I would put him on the ground as self defense. He rudely badmouthed me and told me "too bad so sad". The very next day, he did it again but this time he tried to take the 4 cd's I had just grabbed to look at right out of my hands! I bit my tongue, but on my way out I pulled aside one of the managers who I thought would listen and try to do something about. He told me the next day (today) there would be a manager at the front door to confront and talk to him as he entered as well as another manager in the back to make sure he wasn't bothering others. Well neither thing happened and this knucklehead just sprinted in the store again and right by the manager 5 feet from the cd's and she didn't say anything to him or the others who were on a full on running sprint marathon to pick the aisles clean of the new items put out overnight. Korenna and Ingrid are the only female managers at this store. Barry, Nate, Joe and Joel are the male managers. Joe is quite honestly the only one who listens to customer complaints and sticks to what he says. This review along with another letter is going to be written to the LDS Mormon President as well as the Washington State Labor & Industries department.

Deseret Industries is thift store that stands out in a few ways from your Goodwill's and Value…read moreVillages out there but isn't quite like the rugged ones you'd perhaps see in Capitol Hill. Immediately what sticks out to me about Deseret is how clean and well kept up it is. Goodwill especially is notorious for this where at many of them it seems like a gust of wind blew through the aisles and things are scattered all over the place and picked over. To be fair certain sections such as the toys and the otherwise 'brick-a-brack' sections do look like this here and other places, but at least it looks like here at Deseret they have people that come and try to neaten it up or zone it. Another thing about Deseret that's unique and I like is with the piles of shirts I'm sure they get, they try to color code them and hang them so if you're looking for that certain color you can simple walk over and sift through shades of yellow or green t-shirts for example as they're hung up and separated from the rest of the assorted t-shirts. The store seems to be decently staffed and seems evident by how clean it generally is here. From what I understand they hire people of less means or recently released offenders for work which is nice. My company actually has one of our clients volunteer here so I appreciate them for that. The one flaw I've found here is the shoe section is not well presented. You have to "eyeball" the shoes for size as there isn't a tag or other easily identifier of size on them. They also seem to pretty much be mixed - womens, mens, baby, child... it could use improvement. I've visited Deseret a few times and although I've yet to score any nice finds here, I do enjoy the ease of browsing here and the prices are surprisingly decent considered the spike in many thrift stores inventory in favor of profits. If you too are a thrifter, stop in for a look.

We really like this place. It is now our go-to thrift store…read more We LOVE that they support dogs and cats. We donated dog food there recently. We also find their prices much better than at all the very mediocre Goodwill stores. The staff are pleasant (some more friendly than others).

We used to really like Bella's Voice and shopped there regularly after moving to Lynnwood in 2024…read more We spent nearly $3,000 over the past year. That changed with one visit. I purchased a rug that was tightly rolled and sealed with tape, so there was no way to inspect it at the store. When I got it home and opened it, it was in unacceptable condition--heavily stained, paint marks, and a strong cigarette odor. This is not an item that should have been on the sales floor. I brought it back within a week with the tag attached and receipt in hand. The manager did not start by looking at the condition. Instead, she went straight to finding reasons to deny the return. First she said there was no tag (there was), then said they don't accept returns on "furniture." At no point did Manager Leonora engage with the actual issue. When I tried to show her why I was returning it, another employee inserted herself and escalated the interaction. I did raise my voice out of frustration but I made no threats and was trying to explain a legitimate issue. Rather than hearing the concern or working toward a solution, the situation escalated quickly. I was told to leave or the police would be called for trespassing--and that is exactly what happened. Police were called over a return. Even after I apologized and offered reasonable solutions (exchange or completing my purchase), the manager declined and stayed focused on denying the return and involving public law enforcement. The responding officer even looked at the rug and attempted to find an amicable resolution. My daughter, who was not involved in the interaction, was also threatened with trespass, which was upsetting and unnecessary. This should have been straightforward customer service: 1. The item was not in acceptable condition 2, It was packaged in a way that prevented inspection 3. A reasonable review could have resolved it Instead, it escalated into a situation involving publicly funded law enforcement over a defective item. As a nonprofit serving the community, I would expect a greater emphasis on resolving issues directly rather than relying on public resources to shut down a legitimate concern. For a place called Bella's Voice, it was surprising how quickly the conversation was shut down. I sent a letter to the Executive Director a month ago and no reply whatsoever. Photos are attached so others can judge the condition for themselves.

Full of beautiful antiques and real vintage clothes. Hours of operation sometimes vary, so call…read moreahead.

I visited this shop the other week, looking for a 1930s or 40s dress to wear to a holiday party…read more The shop looked to be closed during its posted hours, but I peered inside and the owner let me in. She had just gotten in a bunch of new stuff and was organizing in the back. As a result, the store was quite messy and the owner a bit stressed out, but very apologetic and helpful. I would have come back a different day, but I was on a tight deadline so I spent some time looking at and trying on a few dresses. Nothing was quite right. I wanted something authentically vintage and there didn't seem to be many options in my size, although there were some reproductions and vintage-inspired things in the shop (not really my style). I couldn't tell if the store was usually cluttered-looking or if it was just that it hadn't been totally organized yet, but it felt like there was too much going on. The mess was only really a problem because I stepped on a small piece of broken glass, barefoot, in the dressing room/nook, and couldn't see very well in the dimly lit space to pull it out. So maybe keep your shoes on if you try anything on.

I came in asking for some special buttons for a project I'm working on. O. was kind enough to offer…read moreto bring in some she had from home, and they were there waiting for me to look at the next time I showed up. It was really thoughtful and personal. It makes me appreciate our community! Their clothes and other fun items are such treasures. Great place to window shop or find that special something. Thanks! Bo

The fact that this funky vintage shop exists in my neighborhood makes me so happy. The frosting?…read moreThe folks who run the joint are kind, friendly, and focused on providing exemplary customer service. This is a TERRIFIC spot to shop for those in your life who love vintage goods and vinyl records.

If there was a well curated award for vintage, Lucky Ballard would win. I love the location…read moreaesthetic, and placing of the clothing. It doesn't feel vintage, nor does it have a distinct 70's era feel like some of the other vintage shops I've gone to. It feels classy and sophisticated. Do you have a scotch and we can talk vintage buttons, sowing techniques, and made in Seattle brands? The only downside is that staff have appeared really snooty. I feel collectors of vintage know what they are looking for and this shop caters to this. Prices are also high for what I could hunt for online or from a private seller. The plus is that the clothes don't have the Goodwill smell and you are getting a garment that is really being looked over for holes and is steamed. The Lucky vintage on the ave is not as well curated. It has a different feel and it reminds me of a vintage Salvation Army . I feel it's the aesthetic, lighting and space. I do like the pops of pastels that stand out more in the clothes than the Ballard location. Staff are also snooty and don't really appear to greet or ask if I'm looking for something. As my review highlights positives and minor critiques, I hope they can serve as an opportunity to reflect on a customers perspective.

Unlike other stores that purchase used items, they take a lot more items and the service is always…read moregreat

A cute thrift shop in the heart of Ballard Seattle nestled in among hip restaurants and coffee…read moreshops. We walked by in the evening and a blue flower vase caught my eye so we stopped the next day. It was a small shop but packed with an assortment of clothes, dishes and small surprises. I love to browse in thrift shops especially when it's not just junk. I bought my vase, at 50% off. The elderly ladies who volunteered were also sweet. Worth a stop if you are in the neighborhood and like thrift shops.

Me and some close friends bought a variety of clothes and other items here in early October during…read morethe Ballard Wine and Shop event. We purchased artwork, jewelry, plus men's and women's clothes. All the items were in great condition at incredible prices. They keep the prices low so the donated goods sell fast! The volunteers who work the shop are always very helpful and personable. I think this thrift shop is one of the best kept secrets in Seattle.

Love this cute little store! I'm not from around here but had a gift card from my grandma, always…read morehappy to support a local place! Also bill is awesome, pleasant man to talk with and when I realized a item I was gonna buy fell out of my cart (a small poster) Bill let me take it so shout out to him! (There wasn't a price tag on the item anyways) keep it up!

There's some hidden treasures here! I found an old down feather coat from the 90s here for a steal,…read morethey have 1/2 off on certain weekdays which was a beautiful surprise! Actual thrift store prices, unlike a neighboring store