I went for a deep tissue massage, and it was amazing! Out of all the massages I've gotten, ever,…read morethis place is my favorite. It's a no-frills spot and the prices are fair. Trudy is incredible!

Came here on a whim because my regular spot was fully booked and couldn't accommodate me at the…read morevery last minute, so I visited this spot instead. The deep tissue massage was beyond amazing!! It released so much tension from my shoulders and the back of my knee to the point where I cried from relief ! She seems to use acupressure points to relieve knots, which I found to be truly helpful in alleviating tension and tightness all over my body! They were attentive to what I requested (to apply pressure and the areas I would want more attention placed) and was honestly better than my original spa. I will be going back!

I went here for a 45 minute Foot Reflexology + Essential Oil appointment one weekend and was very…read morepleased with my treatment! I booked through ClassPass and even though I put a later time, they still accommodated me coming earlier. The staff doesn't speak much English but very super kind. I was seated in one of their large, cushioned treatment chairs in the lobby and got to lie back while the provider did her thing. At times it was intense but in a good way and I felt insane relief in my legs from her massaging my pressure points. Afterwards I was able to tip using the ATM near the check in desk. The space is clean and the pricing is great. I would return.

I purchased a prepaid membership at Refresh Spa II (1861 86th St, Brooklyn, NY) for $450 cash. The…read morepackage included twelve 60-minute body massages (10 base + 2 promotional). I was issued Membership Card #40. My wife and I used 5 sessions total, leaving 7 unused sessions. During our prior visits, the business consistently recognized and honored the membership. Staff members (including a masseur named Mr. Cao) were able to successfully locate my account using both my membership card number and my phone number. Refresh Spa II later closed permanently. However, they posted a closure notice explicitly stating that unused sessions could be redeemed at partner locations, including Refresh Massage Spa at 123 Smith St, Brooklyn, NY. On June 4, 2026, at 2:30 PM, I visited the 123 Smith St location to redeem a remaining session. Staff refused service, claiming my card number and phone number were not in their notebook. I presented Card #40 and explained my account had been verified during previous visits. I asked to speak with a manager and requested copies of my membership records, but staff refused both requests and stated no records were available. The business is violating the written commitment provided in their closure notice. Resolution Requested: Immediate fulfillment of the remaining 7 prepaid 60-minute sessions at the designated partner location or another authorized location, as promised. A complete copy of all membership records, visit history, and service records for Card #40. If the business claims no records exist--despite previously verifying my account to provide service--this indicates a gross failure by the company to maintain adequate customer and service tracking.

Smith St Spa helped me so much! My legs were feeling very…read morerickety and I suffer from sciatica. I got the 1 hr full body and the therapist was very professional and pushed the wonky ligaments back into place. Plus released much of my neck tension as a bonus. I highly recommend this spa if you live in Cobble Hill or if you are visiting Brooklyn. If I could give 6 stars I would

This place is very intimate and offers a variety of services at a very affordable price comparably…read morespeaking to any other massage places I have been to in the city! I called about openings and they were able to fit my husband and I in for 2 60 minute massages the same day--I was amazed at the flexibility! They were extremely accommodating and charged us $60 per person which was very reasonable! I only left off one star because the back massage room leaves a little to be desired as far as decor, but overall this was a great experience. I definitely recommend and will be back!

Came for a quick 30 minute massage that I upgraded to an hour with cupping…read more In the day an age of booking everything online, this place is easy to get an appointment at the last minute. The massage rooms and entire place are clean and quiet. The therapists are kind and patient. I have gone back since for a facial and other massage with some variability. The facial is okay and well thought out but I might just not be a facial person. The masseuse personnel are all trained similarly but some are better than others with constant pressures. 4 stars for consistency and a good price! I'll be back!

If you are a black woman beware. My daughter just got her frontal done ($200) and this woman doing…read moreher facial ripped it off and laughted about it. She did it on purpose, we had to pay another $150 to fix my daughter's hair. They also hold you hostage for the tip, you can't leave unless you tip them. They give you envelopes. The woman who ripped my daughter's frontal off also left multiple times during the treatment. Very disappointing overall. Only the guy was good.

This is a clean and simple massage parlor at an affordable price. The masseuses are strong, so you…read morereally get those knots out. We booked a day ahead for two 45 minute massages ($45 each), which was perfect. The minute we arrived, we were led down the hall and into our own rooms although it's not a full barrier, so you can still hear everything. You strip down to your underwear and lay on the bed with the provided towel over you. You can let your masseuse know how strong of pressure you prefer and if there's an area to focus on. I didn't give much direction, but he'd check if I'm OK every once in awhile. I personally loved how strong the massage was as he worked from my neck to my back to arms to legs. It was a great full body massage. Some parts were painful, but a good painful. Definitely will be back whenever I need to reduce pain and muscle tension.

Came here without an appointment & was able to get in within 20 minutes. This place is nothing…read morefancy, but the massage was 10/10! Heads up that it's a pretty casual environment -- you can hear the bathroom, other people talking, the phone, etc. No big deal for someone like me, but worth noting if you want peace & quiet. Will definitely be back!

Fantastic! Great service no fuss easy and convenient . Good price i highly recommend!read more

Hi Siyuan, I'm…read morethinking of getting a 5-6 hour massage here. I have seen a few bad reviews however. When I called to book an appointment the masseuse who picked up the phone kept cutting me off and wouldn't listen to what I was asking her first before I booked my appointment. I am a customer and customers questions must be answered first for clarification as it is rude to not allow a guest to ask for clarification in the first place. There are a few things I need to have clarified. 1. Are abdominal (belly) massages included with the massages? I need this included. 2. What types of facials and body scrubs are offered? 3. Will the massage therapists actually follow exactly what I tell them to do for the massage? Thanks. Please respond and answer clearly.

Kevin is a magician. Found all the right spots, great pressure, I will be back. Highly recommend!read more

I had an excellent experience--honestly, the service was so good I couldn't believe how quickly the…read morehour went by! I came here as a birthday gift to from my wife, and it was one of the best decisions. From the moment we walked in, the atmosphere was calm, welcoming, and relaxing. The staff was professional, attentive, and made sure we were comfortable the entire time. My massage therapist really listened to what I needed and focused on the areas that held the most tension. I left feeling completely refreshed, relaxed, and recharged. It truly felt like a reset for both my body and mind. I would highly recommend this place to anyone looking to treat themselves--you won't regret it. I'll definitely be coming back!

Very unfortunate experience. A local favorite of my gal but today's experience was disappointing…read more Asked for a 20 minute massage in the chair, the masseuse massaged me with one hand to be on her phone on three separate occasions. After realizing it wasn't going to get any better I had to stop the low effort lackluster massage to make her aware. Instead of apologizing she appeared shocked to have been called out on her work ethic. I remained polite but refused to pay or continue for services that my toddler can perform.

I wish I could of given no stars. AVOID THIS PLACE AT AT ALL COST! They charged my credit card a…read more40% tip. Very dishonest busniess. STAY AWAY.