I had a Dell Inspiron that was 2 years old and one of the hinges fell off of the LCD back cover…read morefront bezel. Dell Support was unhelpful and said the hinge issue isn't covered by warranty. I brought it to My Emergency Guy who had it fixed in less than 24 hours. It was great that they had the part in store and charged a great price as well. The communication was smooth and they seemed quite knowledgeable I will be back soon as I need another part replaced but the laptop is working and I am appreciative of the repairman's efforts and efficacy.

The best! Brought my laptop in at 10:am and picked it up at 12:30, all fixed and with a new…read morekeyboard installed. This is the third or fourth time I've used them.

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!

Highly recommend!!! Jane is so friendly and explained all that was involved in recovering data off…read morea damaged thumb drive. She is very honest in her estimating. The work was done fast too. Same day repair! She's now in my contacts so I can recommend Johnson Computer to my friends when needed

Very nice customer service and kept it honest and real! I…read morebroke the power receptacle off the motherboard of my Apple iPod Classic 5.5 and needed someone who can micro-solder. Because it's a deceive they don't specialize in, I was told they can guarantee their work, but not the entire device working. It was exactly what I needed! While waiting, another customer came in with an issue on her laptop. She was told very quickly the price and was recommended to put that money to a new device instead. I trust their judgement and skill!

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

I've come here before and they did great work on my iPhone. Came here to replace my iwatch screen…read moreand they fix it but NEVER gave me the disclaimer that the watch was no longer water proof. I jumped into the shower as I usually do with my iwatch and afterwards it stopped working. I would have never put it near any water if they would have given me that information. That was also never disclosed when I took the watch to get repaired. They just told me it's fixable and everything will work after replacing the screen. They apologized for not disclosing that it wasn't waterproof and acknowledged their mistake, but now I have a completely broken watch. On top of that they wouldn't refund me for the service and parts $160. They just gave me $50 back. Overall, I spent over $100 so they can completely break my iwatch. I do NOT recommend getting any of your watches repaired.

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

Purchased this 1 TB hard drive priced similar to a brand new one. Shop did not disclose this…read moreproduct was used as I found all of someone's personal files including financial documents and photos. Highly advise not taking your computer here for your privacy safety and also ripped me off.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

Overall, I am satisfied with the results. From the beginning, the team was polite, professional,…read moreand attentive to my issue. I needed to recover the data from my cell phone, and thanks to DriveSavers Data Recovery, the outcome was successful. While the cost was higher than expected, the value of recovered data is priceless. I also want to thank everyone involved, especially Data Recovery Advisor Anthony Calvert. DriveSavers provides the necessary tools, but Anthony took the time to walk me through the recovery process and iOS update on my new device. He went above and beyond to ensure my satisfaction and even offered helpful suggestions for other devices, like Chrome OS, and answered my software questions. Thank you to everyone!

I had an incredible experience with DriveSavers and truly cannot recommend them enough…read more My hard drive suddenly stopped working, and after taking it to a local store, I was told it needed to be sent out for further review. Initially, that first company I worked with came back with bad news that the drive was completely damaged and no data could be recovered. Thankfully, one of the employees suggested DriveSavers as another option -- and I am so grateful they did. From the very beginning, the team at DriveSavers was not only extremely knowledgeable, but also incredibly kind and reassuring. They took the time to walk me through the process, explained everything clearly, and made what was a very stressful situation feel manageable. The recovery process took a few weeks due to the extent of the damage, but their communication was consistent, organized, and thoughtful throughout. And most importantly -- they were able to recover everything on the drive. I honestly couldn't believe it. Beyond their technical expertise, what really stood out was the human side of the experience. Everyone I interacted with was kind, patient, compassionate, and genuinely cared. I'm incredibly grateful for their work and would highly, highly recommend DriveSavers to anyone dealing with data loss. They are truly the best at what they do.

I dropped off a HD for "free" diagnostic data recovery. I was not told it was being sent to a third…read moreparty and that if I didn't want to move forward with the outrageous $1700 recovery fee I'd have to pay $40 to get it back. They have you sign a contract after they ship the HD out so you virtually have no option but to pay. It's a scam.

Formatted my camera card by mistake. Got back every single wildlife shot from my trip. Unreal!read more