Went to pick up a birthday gift for my boys. RJ and staff were awesome. RJ explained everything in detail and made our first RC purchase enjoyable. We purchased two trucks and the boys are having a blast! Thank you RJ, will be back. read more

JJ Customs - Hobby Shops Near Me - San Jose, California

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Stopped by for Halloween sales and fell in love!!! Parking wasn't bad so I was able to walk right in. They have everything and I mean everything!!!!! Every style Rc, accessorie and upgrade, spent more than I wanted to and will be coming back. Things I saw while at the store that I want to mention, a display case showing all the custom work they do for customers and a customer bought an rc and they was building on the spot to get them out having fun, really love this place and they do repairs, I gotta leave now lol read more

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The best service when it comes to my RC life style. Jay is always attentive. whether I'm buying a new RC.or fixing the issue with the old ones. He is always knowledgeable and very helpful when it comes to fixing my issues at a very reasonable price.. read more

Don't take your rc cars/trucks here for service! Took my rigs here for some work and when I picked up a week later parts were stolen off one of my trucks. I called them to notify my truck was missing a set of custom wheel nuts and they questioned me, if I even brought the truck with these parts on it. The owner never reached out to resolve the issue. Very disappointing I've also heard other people have had parts stolen from this place as well. Beware!! read more

RJ IS THE MAAN!!!! 5 stars all the way. My feedback cannot do justice when it comes to the customer service and support I received from RJ! RJ went out of his way to help me solve my issues and showed patience/great service while doing so! RJ helped me find the charger I needed, the adapter i was looking for, and went out of his way to educate me on using the product. He also made sure that everything was working after we put everything back together and guided me on how to maintain my product. You don't find many service people like RJ, which is why I am writing my review and feedback, he is truly deserving of being acknowledged for how he treated me and made me feel. Thank you again RJ and JJ customs! read more

JJ Customs - Rc car with new battery and charger - Hobby Shops Near Me - San Jose, California

Great customer service, walked in last year September looking for a drone for my son's 9th yr birthday. Ended up getting g him a 4x4 BLX Arrma Senton . My son bashes the life out of it and so far nothing broke yet. Than after on is already had many RC after till present . Good job guys ! read more

I'm new to RC and my RC truck wasn't working they checked it out and turned out it was the battery, it was completely dead. So they jump started it for me and got the truck running. They were super nice and helpful and didn't even charge me anything. This is my new go to place for RC. They are really knowledgeable, helpful, nice, and most of all very honest, a rare thing today. I highly recommend this business to anyone. read more

If I could give Jason 6 stars, I would. This guy not only knows his stuff, but genuinely cares. Walked in and it was somewhat busy already, yet Jason made sure we were greeted and felt welcome right away in what's already an amazing shop with all his models on display (a ton of them). He treated every customer with the same enthusiasm, whether they were looking into entry-level ready-to-run for kids or the ones running at a few thousands. He bounced between several customers without rushing anyone or upselling any of the cars. He was super patient with the kids and let them test out a few of the cars, even took the time to explain the controls to them and helped them figure out how to navigate the awesome terrain he had set up in the middle of the store. This store is like an RC car Disneyland. We walked out with two RC cars and having spent a lot more than we had planned but (1) items were fairly priced for the quality and selection, (2) the service was unheard of, and (3) we were happy to support a small business that so earned it. read more

JJ Customs - Terrain that apparently is changed monthly - Hobby Shops Near Me - San Jose, California

I visited this place back in Nov, to find the first RC car for my son. Sean was super kind to answer all my questions and he recommended a Losi Mini for my son, who absolutely fell in love with it. We messed up by draining the battery out too far. I called up and they offered to try and jump start it. I went back to the shop in December. They did not have the right charger for jump starting this battery. So they actually went ahead and made one just for this. When the battery did not work, they gave me a replacement battery for FREE! Lovely folks to talk to. Excellent customer service. read more

First of all the staff at Jj's is so freaking cool it's crazy they are so helpful in parts information on cars trucks etc. I believe they are the RC wizards when it comes to information and tips and tricks what sets them apart from other shops is that they want to show you all kinds of products they got they won't pressure you at all but they will guide you in the right direction for what you will need thanks again staff at jj customs R-jay and Sean I will come back because of you guys !!!!! read more

I have never been to a hobby shop that had outstanding customer service. JJ's has taken customer service to a whole new level. Jason (the owner) and Marvin are always ready to help and are full of knowledge of their products. It's great knowing that I can go in there and get the help and service I need. I had an issue with a recent purchase and without hesitation I was asked to stop by and they would warranty the products. Definitely my "go-to" hobby shop! Thanks fellas read more

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My bro introduced me to this place back when they were operating out of a garage. This place has almost everything we've needed for our RC cars. My brother recently got a Traxxas Xmaxx and got me a maxx. The staff is pretty knowledgeable. I'll definitely be back for future RC needs. read more

Good customer service! Nice store. Got exactly what I wanted. I'll be supporting the local hobby store in the near future.

The best of the best only at JJ customs Where customer satisfaction is Key!! No other shop treat you as awesome as this guaranteed! Go visit the boyz they will get you ready for some bashing crawling or even crawling read more

This place is small compare to other southbay hobby store. However they have Arrma parts for me. It looks like sometime they pull them from their own cars because the parts aren't in packages. I don't mind as long as they work. The price is lowest online. Marvin, I think, is a cool dude. Helped this rookie diagnosed a few problems. Their regulars are friendly and helpful too. Sebastian, a customer, was polishing his steel car body. Looks way cool. He helped my kids understand crawling. Much appreciated dude. Customer service and knowledge is important in this competitive economy, this place got it. read more

Very nice people and helpful, there's this time that we needed help on our RC car and they were about to close but they extended they're time just to help us out. I would really recommend this place because of the affordable prices and they really give you advice what's good for you. This is our favorite spot to go to me and my husband. read more

Top notch friendly owner. JJ just a regular one of the guys down to earth. Very helpful and will guide you on your starter rc or even if you been into RC for awhile. Prices are the with JJ 100percent competitive. read more

Jason is THE MAAAN! I was at a RC track a few months ago in San Jose. Met a guy that was new to it just like me... he mentioned that he just bought a car from Jason and that he gave him a pretty sweet deal. I called Jason and he told me to come by. Let me say, Jason had a pretty impressive collection. Plenty of new and used car to choose from. Jason promised me he would be any deal I find. And he kept his promise. I came back a month or so later and picked up my sweet ride. One heck of a deal too! Jason has everything you need for repairs, and he does a great job at it. Customer service is amazing. I would recommend anyone that wants to run RC cars as a hobby to visit Jason at least once in your life! You can never go wrong. Anything related to my car, im only going to Jason. read more

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Jason was very friendly and helpful. Answered my questions and offered guidance on what and what not to when beginning the hobby.

Always great customer service at JJs you will not be dissatisfied always eager and willing to help staff highly knowledgeable in highly modified RC game from street drag to bash this is the place read more

I needed another ESC for my Traxxas Maxx as the OEM got the red lights of death. I called Traxxas, and they offered to replace it free of charge (under warranty). I sent the OEM ESC to Traxxas and began my research to see if this was a common occurrance, and I learned two things: It does happen on occasion, and that Hobbywing, Castle and Reed make great drop-in replacements. I liked the idea of unleashing the true power of the OEM motor with continued reliability from the above mfr's, but I couldn't decide which was best for my driving style and budget. Disclosure, I'm not a racer, and I'm just getting back into the hobby after leaving my adolescent yrs a couple decades ago. I just like to bash around and have a good time outdoors. Anyway, back to this review.. I looked up LHS's nearby and, although there were a couple near my community, I decided to trip over to JJ's... and I couldn't be happier that I did. I explained my ESC situation and driving style, and they recommended a few. I really liked the Hobbywing reviews, and both RJ & JJ explained the pros & cons of the various ESC's - in detail and with extreme patience. They don't upsell here, and it was at this time I learned two more things: These guys know their stuff, and they want their patrons to leave with a smile of confidence! I purchased a Hobbywing ESC, and ultimately paid to have it installed (my soldering skills are to be desired for now). The install fee was reasonable and the turnaround time was quick - a couple days, but they DID advise me it could take up to 10 days since they were a bit busy. Fast fwd a couple days and I couldn't be more impressed with the tin work and install. Sean was money, too. I've now been to JJ's 3x, and I can say they're professional, competent and humble. Go to JJ's for all your RC Hobby needs and see for yourself why they have high reviews! read more

See all the RC cars, boats, and drones seem overwelming, but these guys make you feel welcome. Any questions or concerns, the owner Jason is always willing to help and make you feel comfortable. If they dont have what you are looking for, they will go the extra mile to look for it and get it. Like going into this place for the hospitality and customer service, which their main priority. I would recommend this place to anyone that wants to get into this hobby read more

JJ Customs - This place is my candy store. If they dont have it, they can try and get it for you. - Hobby Shops Near Me - San Jose, California

The best little big Rc home store You've ever seen. The friendliest store with the best customer service I recommend JJ customs to anybody who wants or needs a new one or parts for their r/c car or truck read more

Got a Traxxas car for my son. He was thrilled when we* test drove it. He said it was too fast.. The guys at JJ Customs were friendly and I would highly reccomend them for rc cars! read more

JJ Customs - Custom JJ custom windshield stickers - Hobby Shops Near Me - San Jose, California

Great selection of RC cars for the Lipo and Nitro enthusiast. All models are unboxed on shelves for the customer to touch and inspect. Carries nice inventory Arrma and Redcat. Currently in a residential garage but will be moving into a retail space in September. The proprietor Jason and helper Marvin are super friendly, knowledgeable and helpful. If you are of the "support your local RC shop/small business crowd" this is the spot for you. As far as I live, I will be a return customer. read more

JJ is the GODFATHER of RC! No other hobby shop in the USA with service like this. WORLD FAMOUS!

Hands down the best hobby shop around. Store front is closed however, the support is still there. You're still able to get anything you need. All you gotta do is reach out to Jason and he'll be able to get it with in 24hrs or sooner depending on what it is. Awesome response time with great customer services. Referring all my friends here. Customer for life! read more

Whether you're new to the hobby or experience In rc this is definitely one of the best shops you should go and check out the wide selection of RC cars, trucks, drift cars, nitro and electric. Also this is one of the only shops I know that they will work on your RC Nitro or electric car so for those who are new to the hobby and you help best place you could go start off, best place you can get the help and advice from a very knowledgeable person Jason. I highly recommend stopping by checking it out ask questions and even take your RC there's always people having fun there read more

JJ Customs - Just came to put some rc part and saw how professional This shop looks had to take a pic to show you guys - Hobby Shops Near Me - San Jose, California

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What cani say that already hasnt been? Great customer service. Owner is very welcoming and not in a rush ever to try and sell u something. All models available are on display not behind counters vut where u can actually pick em up and really check them out. I can go thru and peep out differe t options without bugging staff to "bring another one down" which is worth the trip in itself. Now if we could Get something like jj's in SF......... Purchased a Senton 6s read more

I ain't going to lie everyone post comments anywhere just because. To me my time is very important and I'm willing to use my personal time to recommend JJ customs. Why you may ask, well I been in this hobby for almost 5 years and out of all the hobby shops out there, this one is my favorite one. Jason is the most professional and respectful guy you can meet. He is very knowledgeable and knows his business. His expertise and experience have been exceptional. Jason takes care of his customers and takes his time to make sure your satisfied with your purchase. Nevertheless his customer service and amazing attitude had place this hobby shop on the map. Thank you for all the years of service you have been providing in the Bay area. Continue this way and you will accomplish many things. See you soon Jason. read more

I contacted JJ customs to do some custom work on Red Cat Rampage 1/5 scale 4x4 truck. The prices were fair, the work was amazing and was completed right on time as promised. My experience was so good that I decided to do a few more upgrades and I received the same 5 star service! I would highly recommend JJ Customs for any and all RC needs, modifications and upgrades!! Im looking forward to my next upgrade (or new project) and working with JJ Customs in the future!! Jesse Woodside read more

JJ Customs - Hobby Shops Near Me - San Jose, California

So refreshing to find a company that understands customer service! Jason and his crew get it! I came in with a crawler that I use for Home Inspections and they went above and beyond to rebuild my unit in a very short time period, knowing that I use it for work every day. GREAT customer service, friendly and reasonable pricing. Thanks everyone! read more

Awesome shop. Martin provided great service and there was a number of friendly, loyal customers who "hang" at the shop and shared useful info. My sons car had damage from hard use. JJ Customs was very helpful in providing and installing parts and general tuning up. Prices were reasonable given the level of service we received. To boot, they gave my son a "loaner car" to drive on the crawler track while we waited for his repairs. Exceeded all expectations. Great overall experience. Looking forward to going back. read more

Jason is seriously the best!! I will never buy and rc car from anyone's else. I told him what I was looking for(electric brushless) and he found the perfect car for me! I mentioned that I didn't think it was fast enough so he upgraded the motor and battery for a great price. You will not regret going to jj customs read more

JJ Customs - Here it is.(husky for scale) - Hobby Shops Near Me - San Jose, California

Jason never ceases to amaze me. The care and time he puts into his clients is outstanding. He always takes the time to greet you no matter how busy he is and is always able to resolve any and all problems with your rcs. Definitely worth dealing with and will continue doing business with in the future read more

TL;DR - I would give JJ Customs more stars if I could. Friendly, knowledgeable, and amazing customer service. My son and I walked up Thursday night, as soon as Jason saw us, he walked towards us and introduced himself. I described what I was looking for, and right away he had an suggestion for us. Even better, he happened to have an open one to show us. Jason brought it out, spoke to my son in a very kind teacher-like voice, and familiarized him with the controls. A few seconds later, my kid was driving the truck around with the biggest smile on his face. Yeah... Jason recommended the perfect RC truck. But, it wasn't the product that sold me, it was the way Jason made the entire experience so positive for my kid. As i was bring rung up, Jason took the time to explain the product, give some tips and warnings. By now, it's getting late, but I never felt rushed, or like just another customer. Jason loves this hobby and it shows. Sure, it's 2016, I can save a few buck buying stuff online, but you can't get this kind of service from web store... I'm coming back for sure. read more

Great shop really just want to help you out and not come over on you! Jason the owner is a really knowledgeable and knows how to work on all cars!! If you have rc or nitro car this is the place to come read more

Great experience ! Marvin was very helpful and got my rc car back in action! Thanks again !

Nice guy at this shop with a huge collection of new RCs. All out of the box for you to touch and feel. Wide range of the RCs from crawlers to gas 1/5 scales to 1/5 rally e rally cars on 12S. The shop is located in a business circle with low traffic on the weekends, enough space for speed runs. read more

I highly recommend this place for anyone looking for rc cars boats or planes. Jason is extremely friendly and will provide much better service than any retail stores. I bought a whirlwind quadcopter which ended up having a factory defect. The next day I took it back to Jason and he tested it, noticed it wasn't working properly, and replaced it free of charge. Make sure to call ahead of time and leave a voicemail if there is no answer. Trust me, he will get back to you very quickly and take care of what you need. Thanks for everything Jason! read more