I recently bought an ebike from Berkeley Cycle Works and I couldn't be happier with my purchase. I…read morewas looking for a comfortable ride, good mileage on a charge, and something not too heavy. Mike immediately suggested a bike which, after having searched quite a bit, I knew right away, was perfect for me. Mike handled a couple is minor issues for me and has been wonderful to work with. I recommend checking out this place and you're looking for a new bike.

I initially went to REI to check out their collection of bikes and left disheartened so I decided…read moreto pop into Berkeley Cycle works. I came in was assisted by Patrick who was very knowledgeable and kind! Patrick is very customer service oriented and a God send! I was looking for a new bike and he made sure to find one tailored for me. He went over some tips and tricks for future bike rides. I had a very pleasant experience here and will be sure to frequent for any bike related maintenance.

This is a fun way to pass an hour--rowing a boat in Aquatic Park. It's easier than expected to get…read morethe boat moving, harder than expected to keep it moving. The boats are maintained (and possibly built) by young people at Waterside Workshops and basic but sturdy. The hour rental ($40 total with life vests included) was plenty enough to row from one end of the lagoon to the other and back, with a quick snack break. We are not skilled rowers, and it was fine. I would check the schedule ahead of time, especially during the off season. We went late in the afternoon and were the only ones on the water. Because of our inexperience, I was glad that we weren't sharing the water with any water skiers or a crew team. Just egrets, pelicans, and cormorants.

You Gotta Get a Bike from here!! Already have a favorite?…read moreThat's ok, You gotta receive the Best Service Shop in the Bay Area. Thank You Street Level Bikes for the Top Level Mechanic Skill Set , as well as opening my eyes with the Art Knowledge. All Staff are pleasant to deal with, equally knowledgeable with a Skilled hand. Providing you the Bike Care needed or well overdue..... Never Cheap , Always Affordable Be sure to utilize the Classes provided as well as weekend open hours, Allowing your ideas , passions, skill come alive . Once again Thank You Berkeley Co-Op Street Level Bikes AquaPark

Rating: 5/5 Stars If you're heading to Sports Basement…read moreBerkeley to gear up for the season, do yourself a favor and ask for BRANDON C. I came in needing a full "head-to-toe" setup for winter sports, and Brandon provided the kind of elite, professional service that is rare to find. His technical knowledge of snowboards, skis, and bindings is extensive; he doesn't just know the specs, he understands how the gear actually performs on the mountain. What really stood out, however, was his approach. He took the time to listen to my specific needs and concerns, making me feel both seen and heard throughout the process. I walked out (after 2.5 hours that flew by) not only with the right equipment but with the confidence I needed to get back out there. Whether you're a seasoned pro or a beginner, I'd recommend Brandon C. to anyone. He's a true professional who knows his craft inside and out. Thank you again Brandon C and SB and NIN.

My biggest issue here is no longer the exchange itself -- it is the people representing your…read morecompany at the counter. The reality is that rude, dismissive customer service drives people away. Customers can tolerate mistakes. Customers can tolerate policy issues. What people do not tolerate is being treated as though they are an inconvenience when they walk into a store prepared to spend money. I spent nearly 50 minutes looking for replacement shoes after following the instructions given by your staff. I returned to the counter and was met with an attitude that made the entire experience feel unnecessarily unpleasant. That kind of interaction leaves a much bigger impression than any return policy ever could. You should seriously consider the long-term impact of allowing employees to interact with customers in this way. One negative interaction may seem small in the moment, but over time those experiences absolutely cost business. People remember how they were treated. I can say with certainty that experiences like this make customers question where they want to spend their money in the future. If I have to choose between dealing with rude and dismissive interactions versus shopping somewhere that values customer service and basic professionalism, the decision becomes very easy. I think your management team should understand that poor customer interactions do not simply create one unhappy customer -- they create people who share those experiences with family, friends, coworkers, and others making decisions about where to shop.

Super easy FREE parking for your bike. Just fill out your name and number on a tag on an outside…read moretable and bring it in. You can also get an access card for self parking that costs 3-5 cents depending on the day/time. All the employees are very nice - Donald is great. Overall awesome experience and helps us get out on our bike more.

They are the best! I…read morecommute to the City a few times a week and use their free bike valet. They are always prompt, respectful, thorough, transparent, friendly, and genuinely good people. A free, secure, bike valet with a built in shop with knowledgeable, good people is exactly the type of service that makes me proud to live in Berkeley and in the Bay Area. Bravo, I couldn't be more grateful that these folks exist!

I went to Biketopia Community Workshop for the first time to do a thorough check and tuneup of a…read moregood bicycle. I was greeted, welcomed, and given the lay of the land of how this workshop works, by a bicycle volunteer. Biketopia is just what I need: Bike stands, coaching and the right tools. I paid for an annual membership - which is about what I could have spent at professional bicycle repair shop to accomplish what we got done and will do next time. I went to my car and brought in the Fuji endurance road bike, and was immediately to able to put it up on a free bike stand - so we could begin to see what was Up - and calling for attention. The volunteer - a veteran Berkeley cyclist - was friendly, observant and a very good coach: He observed and let me do - what I could do with relative ease - and he showed me how to do the Next Thing - right. He carefully checked the brakes, and showed me how to see exactly what was going on with the front brake . He knew how to do both the fine and gross adjustment of the brakes, and had the proper tools for each. And showed me how to adjust and fine tune the adjustment of my brakes, so I was able to do the work and have him check my adjustments. He heard and understood my report of some recent shifting issues and gear jumping. He checked and showed me how both derailleurs were shiifting and the simple adjustments we cojuld make. He offered to measure the wear of the chain. Since the chain was about 50% or 60% worn - I decided this would be a great time to replace it. The volunteer found exactly the right chain from their small inventory of new parts. He showed me how this chain's magic link worked, slighly different than the link on my current chain. Then how to install the new chain. He and i worked on the getting the derailleurs to shift just right. It took some skill I did not have - but soon I learned. Then he showed me how to check my rims for true - and how to adjust them - using their simple wheel truing apparatus and a spoke wrench and the right technique. I took good enough wheels and made them truer and better. We put the wheels back in and did a final adjustment on the brakes and derailleurs. Ready to ride for 50 mile runs - up and down the Berkeley hils - safely and smoothly. Next time I will work on improving the dish of my front wheel. This is a great place, if you want to learn how to take care of your bicycyle in a tightly packed community workshop.

This place is honestly amazing. I gave my friend a bike for burning man but wasn't sure if it was…read moreup to par. I saw this place and decided to check it out with her before she left. Turns out it's a community bike shop where people can bring their bikes to get repaired and even learn how to do it! We learned so much about bikes that we didn't know before. I can actually repair a bike now myself if needed. Everyone was so nice and willing to help. They have so much supplies, everything we needed was taken care of. Despite our labor taking over a hour and multiple things being fixed, we were only charged about $25. Well worth the price and quality. I appreciate this place so much and will definitely be back.

Careless customer treatment won't bring me back here…read more New, not so knowledgeable clerk showed me e-bikes, arranged to get the model he sold me on, then let store sell it to someone else. Glad I learned that's how they roll before I bought from Mike's Bikes Berkeley. I can imagine getting service from them is probably similarly sloppy and inattentive.

Another 5 stars. These guys are great. My new brake line (that I tried to install myself with no…read moreexperience or proper tools) ) wasn't working right. So I had to come back to the folks at Mike's today for some help. I dropped it off when they opened at 10, and it was ready for pick up the same day. They helped me with my chain, and the brakes, now I have a brand new 25 year old bike...money. They also informed me that I had some other things going on (broken spoke, head set needed attention), which I appreciate...a little extra step goes a long way in my book. Thank you again fellas...hard work is not always the norm nowadays. I will have to bring something by for y'alls to enjoy on the barbecue. Peace. Peace

I had a great experience with Stay True repairing my road bike's disc brakes. Stay True got my…read morerepair done in about a day (fast), did a good job, and didn't upsell me. I thought the service pricing was very affordable.

I just feel the need to say that Stay True CONTINUES to provide incredibly me with helpful and…read morereasonable service and advice. So glad to have them.

My son wanted a bike as an 8th grade graduation gift. Totally in support of that AND find bike…read moreprices astronomical, especially for kids who are still growing. Bikes on Solano sells great quality bikes at reasonable prices, pre-loved but in good condition. My son was happy and while I was there also grabbed my older son a bike since he likes to ride. The staff were super helpful, and we were in and out in under thirty minutes. I'm thinking about buying a bike for myself as well to get back into riding.

Everything. Excellent work on repair of my bike. Owner and staff could not have been more…read morehelpful. Unfortunately they have moved a bit farther from my home. They are now at 2031 University in Berkeley. I we old personally go anywhere for their service. Sonja Farar

love! they repaired my schwinn & it was PERFECT till stolen in berkeley-…read more my son just got a bike & recommending BHB to him now hugs y'all!

Jordan and the team are awesome! They were able to support me and answer all my questions in a…read moretimely manner. Knowledgeable and friendly staffs all around!

Excellent experience at Pioneer Bike Shop! I text Edmond, the owner, and he responded right away. I…read morewas able to take my newly purchased used bike from FB Marketplace a week later for a tune up with him. Edmond text me the next day saying my bike was all ready for pick up and the total. Great pricing, great experience and great customer service from Edmond. I love supporting small owned business. I will definitely be coming back for future bike maintenance.

Edmond is knowledgable and crafty with bikes…read more I believe I got a good price for fixing my bike and getting maintenance done. I would go back to get more stuff done if I needed repairs or new parts. Thanks Edmon for being understanding!