My mother-in-law lives in the greater Cleveland area and I've ordered bouquets from Jindra for Mother's Day and birthdays before, and from the pictures she's sent me they've always met or exceeded expectations. I am writing this review, though, because I had accidentally ordered her a Mother's Day bouquet this year even though she had plans to be out of town. Today, the day before Mother's Day, I called Jindra to try to change the delivery date. I spoke with Patty, who graciously took the time to dig up my order in the midst of today's chaos and ensure that these changes were made without any additional charges. I was impressed how calm, kind, and friendly she was given she is working on a Saturday and it's the busiest day of their year. After experiencing such wonderful customer service, I don't think I can ever go back to ordering through Teleflora, ProFlowers, etc. If you are seeking to order flowers for someone in the greater Cleveland area, I would strongly recommend Jindra! read more

UPDATE: I ordered two sets of Mother's Day flowers for my mother. I spoke to one of the rudest customer service women I've ever had the displeasure of having contact with. I inquired about my mom's second set of flowers because she only received one thus far. I was told in a snarky fashion that it wasn't ready yet and there are no timed deliveries for Mother's Day and then hung up on, which shocked me. They've normally been very polite. They did arrangements for my wedding and other occasions. Flowers are usually very beautiful, but today's customer service left me wondering if I'll ever use them again... it's a shame. read more

Jindra Floral - Florists Near Me - Cleveland, Ohio

Bought a dozen yellow roses for my son and daughter in law for their anniversary, she loved them, they were beautiful!

I wanted to send some flowers to the wife and decided to check Yelp for local flower deliveries near University Circle (since I was in another state), rather than use the same old websites that charge almost $20 in service fees!!! Jindra stood out with some great reviews and next day delivery with no extra charges. Also, they had a few good options to choose from, which seemed reasonably priced (unlike $50 for 6 roses)... Anyways, placed the order online seamlessly for next day delivery. Decided to go with the "Deal of the Day" aka florists choice, and hoped for the best. Well, the flowers were delivered on time and the arrangement was beautiful. My wife sent me a picture of the arrangement so you can judge for yourself. I will definitely consider Jindra for my flower needs and would recommend that you give them a call to see if they fit your bill! read more

Jindra Floral - Deal of the Day arrangement - Florists Near Me - Cleveland, Ohio

I've been sending flowers from here for a few years now. I send my wife flowers at her office each Valentine's Day. Jindra delivers fresh, beautiful flowers on time. Being able to shop online and request delivery is very convenient. My wife loves her flowers, it makes her look good at work, and I get brownie points. It's a win win and well worth the money spent. read more

I order one design (purple whiite)and a totally different design was delivered (red, yellow). In addition, they added and charged me for 3 latex baloons. Delivered same day but they took my money and did what they wanted. I will be requesting a refund. This is either an honest mistake or a sham. read more

Excellent place to purchase flowers , great selection. They have a wonderful web site which is just like shopping for anything else . Nice ad ons , and the vase they put the flowers in is a durable one not some thin piece of glass garbage great prices for every budget and supports small business instead of the corporate slugs! Thanks Jindra for the prompt delivery of my wife's flowers ! read more

Jindra Floral - Florists Near Me - Cleveland, Ohio

I'm not from Cleveland, so I had no idea what florist to go to. When my partner's brother died, I had a horrible experience w/ the place that his funeral home recommended (1800 flowers that went through Wickliffe Flower barn), so I was once bitten, twice shy. We had another death about a month later. This time, I found Jindra's on Yelp, and it had great reviews, and noticed it had good reviews. Still hesitant, I called instead of ordering online. She took so long and was so patient and ind with me, and made something truly beautiful. I hope we don't have any more funerals soon, but I would use her for any needs, and strongly recommend her. Don't go anywhere else. This is the place. She is kind, patient, and makes beautiful flowers! read more

Jindra Floral - We asked for the cross to be added from another floral option--she was very accommodating. - Florists Near Me - Cleveland, Ohio

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Beautiful in person abs arrived next day as promised in the middle of a vortex. Online ordering was simple and shopping was easy to do for an out of state customer delivering in the 216 area. read more

I ordered flowers related to the death of a dear friend's father. 1. I was charged $91.69 2. I received an email saying that the flowers were delivered. 3. The flowers never arrived. 4. There is no answer or recording when I called. 5. BUYER BEWARE!!!!!!!!! FORGET JINDRA!!!!!! read more

Jindra is simply one of the best! My wife loved loved loved the fresh flower arrangement designed by Jindra to celebrate our 25th anniversary. I described general colors and type of flowers my wife enjoys and the designer at Jindra made the beautiful arrangement shown. It's now nearly one week after the flowers arrived and they still look fresh and wonderful!! I ordered at noon the day before our anniversary and was surprised that Jindra was able to deliver that same day within a few hours! Very unexpected but really made our day even more special. This was the first time I ordered from Jindra and was so very impressed. Thanks Jindra!! read more

Jindra Floral - Florists Near Me - Cleveland, Ohio

I live in the Pennsylvania and I called this florist to purchase an arrangement for a funeral in Ohio. I spoke with Katherine and asked questions about the different sizes of their arrangements. She said the price and the scale would be the only difference. I asked about the tax rate her response 8%. We discussed the price of 3-Wreaths: $125.99, $99.95, and $88.95. I said he $125.99 item was out I was not going to pay that much. I asked about the size in terms of width and height. Instead of answering my question she began to quote me price for a basket arrangements in the range of $49 - I told her that was not what I asked, I asked about the size of the arrangements. She told me that some people cannot afford even the small basket in fact some people could not afford anything. I asked her about the type of flowers in some of the arrangements she gave extremely long explanations for everything. When I tried to ask more questions based on what she was telling me, she did not stop talking, or would not allow me to complete a sentence before she interrupted. I became annoyed and told her "I am speaking" you keep talking over me and not listening to what I am trying to say". We discuss a basket arrangement, and the question of size (height and width) came up again. I settled on a basket arrangement for $89.95. We discussed that size would be the only difference, the assortment of flowers and everything else would be the same as advertised. I offered to purchase directly with her at that point she told me delivery was $12.95 but. 'if I purchased online it would be free'. I went online to purchase it calculated a delivery charge of $12.95 a hidden service of $9.99. I say the service fee was a hidden charge because unlike their delivery policy (which I failed to read beforehand) there was no disclosure any place on the site regarding the fee. I called back and spoke with Patty to question the delivery charge and she told me she heard (Katherine) tell me I would be a charged. I told her I did not hear what she heard; she adamant about the fact that I was told. It felt as though Patty questioned my integrity like I was trying to get something for nothing. I told Katherine Patty was stupid and what she should have done was to say she was sorry if I misunderstood or I was not told. Instead, she was defending something she was in fact wrong about. I told Katherine in blatant terms my order would probably be screwed up because I was outspoken that I did not appreciate the service. expectation was met at every level. The arrangement did not contain the flowers that were show-cased online, the basket and the vase had absolutely no resemblance. I received an e-mailed with a picture from some who called themselves JP with no further information. JP turned out to be owner. I called and spoke with JP about the discrepancy. She admitted that she made some substitutions with the flowers. She made what sounded like an insincere attempt to placate me with an apology. No mention of the inferior basket, no thank-you for your business,-a show professionalism in spite of her how she perceived me. She did take the time to tell me about her training as a florist and color matching. a defense mechanism, which was probably born out of the fact that I told them I was trained to be professional in the industry that I worked in . Her explanation was irrelevant, and her actions were contradictory of the care her company says it has for their customers. This was about what I ordered and what was agreed upon. Her attitude was less defensive once I partially explained the reason for my attitude. She offered to refund me I told her I was a person of moral character and I ordered her product (which she said was out for delivery) and would not accept the refund, but I would like to have the $9.99 for the undisclosed service fee refunded. Conclusion : Never asked how much I wanted to spend instead, stereotyped. To Katherines credit, she did offer some much-appreciated suggestions. I do consider her a nice person, just not equipped to handle complex calls. I believe her intentions were good. JP told me how they cared about their customers when in fact she did the arrangements and did not contact me to say she made some changes, in her words, "she made an assumption." She was aware there was a problem, apparently my worth did not merit the courtesy to access the situation. In my opinion she acted with indifference, micro-aggression, and subtle revenge. She offered a refund an apologized and tried to placate me, my stand, she should not have treated me this way in the first place. I know how *capitalism exploits and rips people off some more than others. What this has done for me is to sharpen my shopping skills to become an informed consumer making sure to get value for dollar. I was short-changed not for the *afore-mentioned, rather it was done with a spirit of meanness, revenge and ill-equipped to be objective in a situation. read more

Jindra Floral - Online Display - Florists Near Me - Cleveland, Ohio

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Wife loved her roses I bought for her birthday. They looked better then the picture online. Thank you for taking such great care into making sure they came out amazing read more

Jindra are not just wonderful florists but absolutely wonderful people. We reached out to arrange flowers for my father's funeral and even though we're all going through these coronavirus shutdowns, they made it possible for us to have the most beautiful arrangements for my father. They showed tremendous compassion and made this difficult time for us much easier. I highly recommend them. read more

I live out of town and ordered the winter wonderland bouquet for my mom for christmas, and the bouquet looked more like a mini funeral arrangement, not like the photo on the website at all. All the flowers were there I suppose, just arranged in a clumsy way, I guess spring for the deluxe. She liked them fine, but her impulse was to put them on her alter, where she lights incense for our ancestors. I wanted to these to make her happy ! :(( Probably wont order from here again. read more

Jindra Floral - "winter wonderland" bouquet, standard size - Florists Near Me - Cleveland, Ohio

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Received an Orchid last year from a friend that's still going even with my bad plant luck. Today I received a beautiful arrangement from a friend on a particular hard day of the year for me. As a flower lover, I've had good & bad experiences, & Jindra's has been one of the best. Couldn't be happier with my arrangement! read more

Jindra Floral - Love the vase as well! - Florists Near Me - Cleveland, Ohio

They were very friendly and helpful. I called for an order & delivered, since I live out of town. Very quick service. My Aunt loved her flower arrangement. Great job! read more

Just wanted to thank you Jindra's for the beautiful sympathy arrangement I recently ordered. Since I opted for a lasting arrangement, Jeannie created not only a unique but beautiful planter arrangement filled with assorted indoor plants, a gorgeous purple Calla lily for outdoor planting, fresh flowers and a garden stone that will provide for a perfect keepsake long after the fresh flowers have faded away. Loved the whole design concept, especially given that it was on such short notice. Professionals all the way!! Thank you again! read more

I didn't purchase the flowers, but I was the recipient. The person who sent them to me lives in FL, and he said they were extremely helpful and kind. My flowers are gorgeous! They were packaged lovely and handled with care. If he ever sends flowers again I know he'll use this place! We have used those online floral places and the flowers are usually dead or not cared for properly. read more

Jindra Floral - Florists Near Me - Cleveland, Ohio

When you have a death in the family and trying to get things organized and you live thousands of miles away it can be very overwhelming. You hope that you can reach someone that will go the extra mile to help. I called several florists in the area trying to organize this from California but after speaking with several other florists my confidence in them was far from none. My last call was to Jindar Floral Design, I began to tell Jenny what I wanted and she could hear in my voice that I was overwhelmed, she began to calm me down by letting me know she would make sure to take care of this for me. She explained to me what she would do and assured me that she would take care of everything and not to worry. I needed that and she knew that....Jenny and Jindar Floral Design took care of my family's needs. With the majority of my family spread throughout the country they worked with us. The flowers arrived on time and were amazing and better then I could have imagined. Jenny even took the time to send me pictures of the arrangements knowing that I was not going to be able to make it because of Covid 19. I can't thank Jindar Floral Design and Jenny enough for what they did for my family, they go well and beyond for their customers and their arrangements are amazing. Thank you so much, my family thanks you from California, Boston, Georgia, and South Carolina. Thank you read more

Bought my fiancé a dozen white roses. They were beautiful when initially delivered to her office and somehow opened up more beautifully over a week later. They came in a great vase and the flowers were perfect. I'll be ordering from them again. read more

Jindra's ad says 'guaranteed to delight' and they do in service and product. Pattie spent so much time with me on the phone trying to find the right kind of arrangement to make for a friend having a 90th birthday. We found it, a birthday cake in flowers and candles. I called and cldn't believe the prompt delivery. My friend loved it and had never seen one. Would encourage anyone to use this florist. They serve a host of geography. read more

I was in a jam because 1.800.flowers changed my delivery date after my purchase. I canceled the order and couldn't think what to do. I needed these flowers sent the next morning for my daughter's virtual graduation. So calling from Texas, I left a message on Jindra. They called the next morning at 8 and asked what I needed and where to deliver. They then said they would do it. The bouquet arrived on time and was beautiful. Thanks Jindra for helping me out in a pinch!!! read more

So disappointed, Ordering online for valentines day.. but I get refunded for the reason that they cannot deliver at requested time/day.. without prior notice in their website or facebook.. If only I know earlier, I would not spent time picking the flower and paying. I did not want the refund, I want the flower and service. Now I lose my chance to order the flower from other florist. Feeling so ugly.. disappointed, this is my second time ordering from this vender and I promise this will be the last time, for sure Don't count on them on special occasions. They have so much customer that they don't care about the customer. Not even posted about their situation. SO shock with the email "your order was refunded successfully" again, I don't want the refund, I want the flower. If you cannot provide it, you should inform this on your website at the first place. read more

Ive had flowers delivered from here twice now and both times the flowers were beautiful, full, and nicely assorted. The presentation of the flowers is what I like too! Always in a glass vase organized great. Proflowers.com come in a box...Boo. read more

I can't sing enough praises for this company. I live in California and I ordered flowers for a friends opening in Ohio and the ladies at Jindra Floral Design went out of their way to meet both my budget and design needs. Debbie even texted me a picture of the final bouquet when done and they changed the vase at my request and sent another picture to make sure that I was happy with the final result. You just don't find service like this anymore and I'd recommend them to anyone for any occasion. Sharon read more

Ordered a floral spray for an aunts funeral. Was just as pictured on their web page...beautiful!

Never again should I need a Cleveland florist. I was embarrassed. The flowers my daughter sent to my best friends funeral were wilted & dead. I got a call from the florist saying that my requested arrangement, Heaven's Gate, couldn't be made cause they had no gerbera daisies. She said she had lilies. I didn't want lilies...my best friend's favorite flower was daisies. That's why I ordered it. AGAIN she tries to push the lilies on me. I again said no. So she said she'd leave a note for the owner who would be in the next day. I was fuming. I waited for a return call from the owner. Nothing. So I assumed she got the white gerbera daisies. I didn't care if she got them from Giant Eagle...certainly she could find white gerberas from somewhere, even another florist. So I travelled to Cleveland for the funeral which was at 11AM. There was my "Heavens Gate" arrangement...in pink. Not white...pink. And while they were still the same arrangement style, they looked like they were for a little girl. Girly my friend was not. So.....no call from the owner asking if pink was okay. And dead flowers from my daughter. I should've gotten my money back & gone to Mayfield Florist...the arrangements at the funeral from them were lovely. read more

I am so very happy with the floral arrangement I ordered and the customer service was A+. My order had to be postponed due to surgery changes, and then they had to investigate as to what hospital exactly my friend was in, and then I had them change the card/message at the last minute. They were very helpful and accommodating and provided excellent customer service. I HIGHLY RECOMMEND THEM! read more

I ordered from Jindra twice. Both times they have given me every cents worth! Their arrangements are so beautiful. I was always back and fourth with them through emails and they always response asap and with such care for my order. Definitely my go to for flowers in Ohio! read more

Jindra Floral Design was able to help customize my order in a very special way. They worked with me and Jeanie made sure it everything was just right. The flowers were beautiful as well. read more

Had the loveliest experience here today! I wanted to create a nice surprise bouquet for my fiancé to come home to and -- even though they were busy -- the ladies in the shop were incredibly nice and helped me pick out beautiful flowers. The price was very reasonable as well. I'll definitely be back soon! :) read more

Jessica was so wonderful to work with. I'm in New York and needed a same day delivery, and she not only recreated a tasteful, cheerful design but also sent me pictures of the finished product before delivery. SO much better than any online retailer that I've ever worked with. Thanks again! read more

I had an unusual order, I wanted a beautiful, all white floral display in the shape of "100" for my mother's 100th birthday. Jindra Floral was able to design exactly what I wanted. It was beautiful! Not only was it perfect it lasted for over 2 weeks so I was able to use it as a center piece on my dining room table! Thank you Jindra, our presentation table looked beautiful thanks to you and mother loved it! read more

I chose Jindra based on reviews and I am glad I did. I ordered flowers around lunchtime and they were delivered to my cousin's hospital room a few hours later. They even sent an email confirmation that they had been delivered. read more

Very pleased with my experiences with the staff at Jindra. Real floral designers with insight and experience in the field. Excellent selection of fresh stems. Professional service. Worth the price. read more

I've used this florist for a few events where I needed a large number or corsages. They were creative yet also willing to work within my budget. I've always been pleased with their work! read more

I placed an order online and chose florist's choice. And the most beautiful arrangement arrived in my mother's hospital room. She said they brightened up the room and her mood. So thank you thank you thank you! read more

BEST service. Placed an order online for 2 weeks in advance. The called me to confirm. Also, as the delivery day came (2 weeks following), I placed a called to make sure they my delivery would be made. They delivered flowers to my girlfriend's office. Also, followed up with her to make sure that she received the flowers with no problem. You can place you order all online (which is what I did). Extremely friendly and outstanding customer service. No problems. It would be a mistake not to order from Jindra Floral read more

I recently used Jindra Floral Design for a flower delivery for my sister, who traveled to Cleveland to accept an award at a conference. Being from Kansas City, it was especially difficult to try to find a trusted florist who would deliver on time and was affordable. After entrusting the internet with some relevant searches, I stumbled upon Jindra. What got me interested was the free delivery (depending on locale). For under $40, I was able to have a little cute bouquet of yellow flowers sent to my sis. Up until the event (taking place on a Saturday), I was in communication with JFD and I asked if I were to get a delivery confirmation the day of. I was ensured I would. Come Saturday, it was past 5pm and I had not received and email or phone call about my flowers being delivered. I called the shop and heard a holiday season voicemail. Frustrated, I called the hotel and they said nothing was dropped off. I was pretty annoyed at this point considering I really would have no way to get a hold of Jindra until Monday but by then the conference (and my sister) would be a long ways away from Cleveland. JFD got back to me early Monday morning and explained what had happened. I already knew though because I talked to my sister, obviously. The flowers did arrive, there was just a lapse in communication of letting me know. Their order flow and notification system need to run better, whether it's just the delivery guy texting to notify me or whatever. Other than that, the flowers were fine and the follow-up was appreciated. read more