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Flower Port

4.0 (23 reviews)
InexpensiveFlorists
Closed 9:00 am - 5:00 pm
Updated over 3 months ago

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Ordered flowers for Mothers day, the premium bouquet which is slightly over $100. While yes this looks like a "nice" bouquet it does not include all the flowers listed on the site or the quantity. I called to inquire if there was possibly a mix up and they stated there was no mix up and my Mom received what I ordered. I asked about the quantity of flowers and even about the missing flowers and she laughed stating she saw it go out and it had the mini spray roses and everything else(I guess that means my Mom ripped out the flowers she stated were in there before she took the picture to thank me for them. Way to go Mom!) The lady kept talking about how proud they were to get the right color ribbon for the vase....I paid over $100 for the flowers, not for the right pink ribbon. While yes I understand online pictures will show all the flowers from one angle, you can clearly see the difference in what I was supposed to get and what I received. I guess it is back to the major flower retailers. I try to support local businesses but this time was really let down.

I ordered a arrangement for a memorial service in Westlake. Since I live out of town, I contacted them directly. I knew exactly what I wanted and was assured it would look exactly like the photo on their website. It was delivered the day before the service, and the lady that arranged it also sent me a picture of it before it was delivered. I was very happy with the experience from start to finish. I will definitely use Flower Port again!

Megan O.

Highly recommend this florist! I called and placed an order for birthday flowers that were delivered same day- within an hour of my calling! I can't remember the name of the woman who helped me, but she was wonderful. She helped put together my order within my price range after discussing a few options, and even Helped verse a message on the card. The delivery was received within an hour, and the arrangement was perfect! They took care to call the recipient upon delivery to make sure they were home (in order to avoid leaving fresh flowers in the hot sun). Best customer service I've had in a long time. Thank you for your help!

Raechal G.

Received a beautiful bouquet from some out of town friends today! They were beautiful!

compare this bouquet to what i ordered: http://www.flowerport.org/westlake-flowers/make-her-day-by-teleflora-482508p.asp
Lauren P.

I ordered flowers from Flower Port for my mom's birthday. She sent me a picture of what she got, and it looked nothing like the bouquet I ordered, "Make Her Day." I understand that sometimes flowers need to be replaced, but what she received was not even close to the picture. It was not as full, nor did it have the same array of colors. The roses also had spots on them and their edges were curling. Probably leftover from Valentine's Day. Very disappointing and I will not be ordering from them again.

Grace Q.

My fiancé purchased a dozen roses for me this Valentine's Day. He picked them up from Flower Port and delivered them to me at work. The rose petals were browning on the edges, so I figured they were picked up somewhere where they had been sitting for a while without water. Fortunately we had a flower vase at work so I cut and put them into water ASAP. When I got home and found out what he paid for the dozen roses, I couldn't believe it. I spoke with someone from flower port the next day to express my disappointment. She explained to me that the roses could have possibly gotten frozen from my fiancé's trip from the shop to my work (it was bitter cold out!) and that the weather can effect the condition of the roses. Without hesitation, I was offered an entirely new bouquet of roses. Not only that, but in a vase AND delivered to my apartment at a time convenient for me. I am SO pleased with the customer service from Flower Port. The new bouquet is beautiful! I am very pleased and appreciate them going above and beyond to make the situation right for me.

I just used Flower Port  the first time today. MyMomma is Happy on her Birthday!

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1 year ago

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3 years ago

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11 years ago

Terrible customer service. Go somewhere else unless you like dead flowers and to be treated poorly. Will never use them again.

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13 years ago

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11 years ago

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8 years ago

I placed an order from out of state. The arrangement was delivered within a few hours & it was beautiful. Thanks so much !

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13 years ago

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Ask the Community - Flower Port

Review Highlights - Flower Port

Called for a same day delivery at 9am and they got it done before noon!

Mentioned in 2 reviews

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What a wonderful group of kind individuals. My son sprang on me last minute the need for homecoming…read moreflowers. The shop was so understanding and never acted annoyed or anything. I showed a picture of the girls dress and they suggested the colors with flowers in season. They were absolutely fantastic with an extremely short turn around. I will definitely be returning and recommending. (I went there on recommendation of a friend who had her wedding flowers from them. They were GORGEOUS!!!)

Poor Customer Service. Poor Communication. Disappointing Experience. Clear Pricing Without Hidden…read moreCharges. Will Not Use Again! I had a very disappointing experience with Sissons Flowers & Gifts. I called to order what I believed would be a $55 bouquet, but my total unexpectedly came to $81 due to added same-day delivery/demand pricing that was never clearly disclosed on their website or Facebook page. Pricing transparency matters, and if costs increase for same-day orders or demand, that should be stated upfront rather than presented only at checkout. The ordering process itself was frustrating. I had to repeat myself multiple times and spell out nearly every word for the representative taking my order, yet the birthday card still had our names spelled incorrectly. After realizing the issues, I called back to verify the birthday card information and was told I would need to speak with the owner, who later returned my call. The owner offered only a $7.99 refund and provided no meaningful explanation beyond saying they "don't charge a surcharge," while also acknowledging that prices increase for demand and same-day delivery. Regardless of terminology, charging more for same-day service without clearly disclosing it in advertised pricing is misleading and creates the impression of false advertising. Overall, the lack of transparency, poor communication, and careless mistakes made this a very disappointing experience. I would not recommend this florist based on my experience.

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5.0(2 reviews)
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Working with SoBloom was wonderful! Sophie and Marie-Louise are so friendly and made the process so…read moreeasy. We chose them to do our ceremony and reception florals and decorations. I showed them inspo pics and my colors. They showed me different options in their showroom for everything from table numbers, vases, candle holders, big round flower backgrounds for our sweetheart table etc. They helped me handpick all the options. I felt guided and never pressured. I looked forward to seeing my wedding day vision come true! On the big day they were super flexible as they had to set up in record time due to restrictions in our space. They delivered my bouquet that morning and it was BEAUTIFUL! They even had some fresh flowers for the hairdresser to arrange in my hair! The church looked fabulous, every flower in its place and so very perfect! My husband had SoBLoom provide florals for his family home to take pictures that morning. They were gold and rose perfection! SoBloom MADE our reception what it was! The flowers on the head table, petals across the memory table, tall gold vases with florals, to small floating candles! They did it ALL! It was breathtaking! The sweetheart table and headtable looked better than ANY of the inspo pics I had shown them! They really nailed it! I cannot recommend SoBloom enough! If you are a bride who wants amazing florals and designers who are so friendly and easy to work with please use SoBloom! P.S. They even have floral preservation and they handmade a beautiful resin display with my bouquet so I can see it forever!!!! From start to finish SoBloom is professional, high-quality, creative, knowledgeble, and without them our day wouldn't have been the same!

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Flower Port - florists - Updated May 2026

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