Came out, charged a service fee to look at roof and get us a proposal. It's been almost a month and they haven't sent it. Called and no answer, and then told my Wife not to call?? Super unprofessional. Zero reliability. As flakey as it gets. Want our $ back for the so called service call. Oh, and we asked for receipt on the service call, and they can't even do that! read more

Can you judge a mechanic by the way he keeps his shop? You betcha! I've always trusted this line of thinking. When I saw a Jimmy Shrull Roofing truck on the highway, it caught my eye. Very clean, very tidy, with great graphics and an American flag. I knew this was my guy. I still did my do diligence and got several quotes. I wasn't looking to go with the low bid, but Jimmy Shrull was the lowest. The job was done a day ahead of schedule. Zero problems. I am very pleased with the new roof. After my experience with Jimmy Shrull; I'm not sure why anyone would use another company. Five stars for Jimmy Shrull Roofing! read more

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They were quick to come out when I called for an estimate and the worker quickly patched up the leak (for an estimate fee), however it took several days to get the actual estimate and it was basically their hourly rate "plus materials". When I asked them for an estimate on how much he thought the actual cost might be (how many hours, and how much the materials would cost) I never got a response. I followed up weeks later and still nothing. read more

We quickly got a proposal from Jimmy. But following that he was difficult to reach. I had to remind him to bring by shingle samples a couple times, same with gutter color samples. Communication is important, if I have to remind a contractor to bring me this or that, before a contract is signed, what can I expect after? It is important to do your homework when hiring a contractor. While I am sure Jimmy's crew would have done a good job, I did not feel comfortable and went with another roofing company from Morgan Hill. read more

I just had Jimmy Shrull owner of Jimmy Shrull roofing come to my home to replace a piece of "flashing" on the edge of my roof. Jimmy is so friendly and professional. His attention to detail is impeccable and the quality is outstanding. He completed the work in less than an hour and within the written quote his team provided. My job was small, so had to wait a bit to get it done, but it was well worth the wait. I will definitely use Jimmy Shrull Roofing again when needed. I shop locally and use Gilroy businesses when possible. read more

Jimmy came out, we talked about what I needed done and he gave me suggestions. Super nice guy. He said he would send me an email with a quote. Couple days went by.... nothing.... A week went by.....nothing.... Sent a text to touch base, could have been busy and forgot, no big deal. And......nothing.... It's been almost 3 weeks. It's a simple job but dude, don't be a flake. They're not the only show in town. Disappointed read more

Good folks who won't over charge, and are very busy so give them a minute to get back to you.

Jimmy and his crew always do an outstand job. I can't recommend them enough. Quality work. Fair price. Great customer service.

Called a few times but didn't even receive the courtesy of a call back. Poor Cust service

Got great service from Jimmy and his team. I had a problem with a hog valley in my roof. Not only were they able to fix it, but fast! That was important to me as I was prepping my house for sale. Also got the inspection report very quickly. This is a very good company to hire for your roofing needs. read more

I've used Jimmy Shrull Roofing on several occasions, for different issues, and have found them to be efficient, prompt, and professional. Marco is thorough and meticulous in his work, and was happy to take time and answer all my questions. I will absolutely use this company again for any future roofing needs. read more

Jimmy did two jobs on our house. The first was to roof a kitchen garden window which went very well. Jimmy's crew used tile which matched the rest of my roof so it did not look like an 'add on'. I had one request to adjust the tile placement, which his crew returned to finish. I then had Jimmy review a roof draining issue and he provided a quote which was very fair to resolve that as well as other broken tiles and some loose ones. His crew took a bit of time to complete the project but it is mid summer so there was no rush, and having the job done correctly was more important than having it finished in two days. My roof looks awesome and after testing with a garden hose it appears to drain as one would want of a new roof. This was an easy job for him, but the roof area was covering two octagonal areas, which I consider a more involved and complicated roofing fix. I highly recommend Jimmy as both fair one an awesome roofer. read more

Saw Jimmy today and he will be out this Thursday to fix a squirrel problem. His work is the best. I recommend him to anyone wanting roofing service. He lives for satisfied customers as he displayed to me today. (March 21, 2017). I've used his service several times before for my squirrel roof problems. This company lives to satisfy your requests!!! read more

I don't write many reviews, just look at my profile. But I am compelled to in this case, as Jimmy Shrull Roofing is the absolute best roofing company in the Bay Area! I do not say that lightly, but they have fixed multiple roof issues for me over the years (i.e. leaks, repairs, etc.) & I couldn't be happier with the results. Professional, responsive & affordable, my kind of company. I will continue to use their services in the future & recommend you do as well. read more

Jimmy and his crew did a great job repairing my roof. They were quick and efficient and took photos of the repair work from start to finish. If you want an honest, well established, 5 star rated roofing company, this is it. read more

To say Jimmy and his team met my expectations is a complete understatement. I would recommend his services 10x over. I could not be happier with the outcome. I sent them an e-mail on a Friday morning and got a call back almost immediately. Jimmy then said he'd be at my house later that afternoon at 2pm. He arrived promptly and inspected the leak on my roof. He gave me a quote and said he was available for the following day. Jimmy's son and foreman showed up first on Saturday morning and promptly got to work. They not only addressed the issue at hand but also pointed out some unforeseen problems that they were able to take care of. Jimmy showed up shortly after and gave me some great advice and recommendations for preventative care. Didn't try to sell me on anything flashy or special. Just what I needed. I could tell that Jimmy and his team definitely cared about what they were doing and not there to just collect some money. I will be using Shrull Roofing for all my future roofing needs and will be letting all my neighbors know how professional and skillful they were. read more

Perfect score for sure! Sometimes the simple things are the best... 1) They returned my call promptly. 2) They showed up when they said they would. 3) The repair person was polite, honest and professional. (Chris W = Awesome!) 4) He was very thorough with his inspection. 5) Gave me his findings/recommendation and went above and beyond to ensure my roof was safe and in good shape. Thank you again Chris W and Jimmy Shrull Roofing! read more

UPDATE: I found out exactly WHY they were so backed up. Jimmy had DOUBLE KNEE REPLACEMENT surgery! As a small business owner, if they'd just told me that at the time, I'd have completely understood why he was unable to get things done in a timely manner, and why they were so backed up. Life happens... Jimmy came out personally, and he and I had a nice conversation about what needed to be done, what the issues were, and what the plan to resolve it was. He is clearly involved in his business to a large degree and absolutely went the extra mile to make sure I was going to be happy with the service, and get my problem taken care of as soon as possible. read more

I can't say enough good things about this company. Jimmy Shrull Roofing did a great job on my roof! They were prompt to get me an estimate, answered all of my questions with friendliness and professionalism, and worked hard to ensure that my new roof is perfect. Keep up the great work! read more

Discovered a small leak in my ceiling after all this rain. Even though this is peak season for roofers, Jimmy was quick to help me out with prompt response to my request for an inspection and estimate for repair. Very generous prices and thorough service plus explanation of what was causing my leak and steps needed for repair. Crew was on time and did a great job on repair and clean up after the job. Jimmy's a very personable and likable guy that makes you feel more like a friend than just a customer. I recommend him to everybody. Roof leaks are a stressful thing for homeowners but dealing with someone like Jimmy made this an enjoyable experience. Thanks Jimmy for everything!! read more

We are so happy we went with Jimmy Shrull Roofing! Our roof looks great and they fixed some serious problem areas. Price was very competitive. And above all that, they were a complete pleasure to work with. We largely worked with Chris; he was extremely responsive and just an all around nice guy. It was a breeze setting up meetings, getting the proposal and contract and looking at samples. He got us addresses of where to go to check out roofs with the shingles we were considering. They also went above and beyond and moved around their schedule to fit us in before our remodel. Their crew was amazing; fast, hard working and very courteous. We had a great experience with them and definitely recommend Jimmy Shrull. read more

After having a very bad experience with another roofing company in regard to simply obtaining a proposal, along came Jimmy Shrull Roofing, If I could give more than 5 stars, I definitely would. Unlike the first "roofer" who came out and then gave me a very generic ridiculously high bid with absolutely no breakdown between the two roof issues I had, I contacted Jimmy Shrull Roofing and the owner (Jimmy) himself came out. He actually got on the roof. I kinda thought that's what roofers should do anyway, but apparently the first company didn't think it was necessary. Anyway, among the other things that I knew needed attention, he found a pretty good sized hole in my roof and took a photo. He offered, and of course I accepted, to come back and tarp that area before the rains came in FOR FREE regardless of whether I hired him for my roofing needs. Who does that anymore??? I received the estimate the following morning. Unlike the first one I received, this estimate broke down the two jobs, and the total price was far less than what was quoted to me by the first company. And, much to my surprise, they're going to "throw in" painting the replacement siding for the chimney for FREE once installed, as long as I have the paint. I do have the paint. I am beyond shocked. As promised, Jimmy's crew came out and secured the hole in my roof in preparation of the rain. Several days later, the roofing repairs were done. He kept me apprised throughout the entire process. Jimmy and his crew are, hands down, the most professional people I have ever worked with. If you need any kind of roofing work done, you would be remiss if you do not contact them. This wonderful company is Jimmy Shrull Roofing (CSLB # 759458). I am so incredibly impressed with the entire process -- start to finish. read more

Jimmy came out to look at a leak on my roof and was able to get his team over to repair it in a quick manner. He sent me photos of the issue on our roof so I could show my husband who was at work and and his quote was very reasonable! I highly recommend giving him a call for your roofing needs! read more

Excellent work! We contacted Jimmy Shrull Roofing a few weeks before the Christmas Holiday. We needed to get a bid and move forward with the work, quickly. Jimmy contacted us, prepared a bid and scheduled the work in two weeks time. His crew of at least 10 men came on the first day. They moved through the job very quickly and professionally. Within a five day period we had a Beautiful Roof complete with gutters! Since the work was done at our Preschool while we were open. We were impressed by the way they worked around our property, picked up nails and completed the job with ease. Jimmy held to his reasonable price and did a wonderful job. I would definitely contact Jimmy in the future! read more

Just wanted to say, "Thank You" to Jimmy, Brooke and the rest of the folks who were so responsive and helpful during this last rainstorm, when my tattered roof decided to spring some major leaks ~ Jimmy came out during the storm, and a quick fix was in place by the next day. Hope you all have a safe and wonderful holiday, and I'm recommending your company to my friends and neighbors in the Gilroy/Morgan Hill area. read more

The best. Period. I live in Gilroy and have a Spanish tile roof, that leaked badly in my main entryway. I initially went with a Morgan Hill Roofing company that I used years ago, that addressed a flashing issue. Now though, years later, they did extremely sloppy and shoddy work, and even after trying sending someone out to me 3 times, they still couldn't get things right, and the problem from the leak went thru my drywall. I was fed up, and also terrified on what the storms of 2016 would bring to my roof situation. I was recommend to Jimmy's company by my trusted maintainance man in Morgan Hill., and a family friend in Gilroy. I was given Jimmy's number and told to call him, they flat out said, your problem will be fixed properly from the first time. I made the call, and I was blown away by the service. Jimmy is great to work with, very straightforward. No car salesman mentality. He treats you, like he'd expect to be treated if he were the customer, which I found refreshing these days. Customer service is not just a word to him. Right away, I get I could sense that Jimmy understood the problem after her went up on the roof, and exactly how to take care of it, he came up with a couple of proactive solutions, to help not only fix the problem area, but to divert the water in a better direction,and I was eager to see the results. After giving me a very fair quote, we scheduled a time, and he came back with his crew a few days later, and they really took care of business. Jimmy and his crew went above and beyond in their service, making sure not to overlook little things, and taking care of any minor issues that that popped up during the repair. The repair work done has been top notch, and throughly Storm tested, with outstanding results. I now enjoy the rainstorms now, instead of dreading them, and worrying about the disaster I might come home to. Contact Jimmy Schrull Roofing Company, if you want to have things done with service and quality. If you want things done right the first time. read more

I called Jimmy today to slide a concrete tile back into its proper place. Fixed already! Turns out he had a job just a few miles from my house and stopped by afterward. While he was on the roof checking out the tile, he went ahead and slid it into place. No charge. (An hour has passed, and I'm still stunned.) read more

Jimmy & his crew showed up on Monday & finished on Friday! They were extremely professional & did a fantastic job! I'm very pleased with our new roof! I needed some waterproofing around my old chimney, as well as a new cap. They were very thorough, making sure everything was completed! They're very efficient! I highly recommend this company! They did a " bang up " job! Jimmy! read more

Wow I was getting really frustrated leaving messages for roofers after the storms. Jimmy Shrull gave me a call apologizing for the delay because he was out of town. He offered to come over in 2 days. Whew, what a relief. In the meantime my actual roofer O'Neal Roofing finally called but said they are really booked up, they have to look up my previous repair warranty & will call me back. I left Jimmy a message telling him I was going to wait to hear from them. He called me back again apologizing for his delay, & offering to do anything he could to help me. He told me how important customer service was to him. I'm sure he has plenty of work right now, but really went above & beyond. If my roofer flakes, I will definitely call Jimmy. read more

Fantastic experience!! We had a roof leak in our kitchen that caused black mold on our ceiling. I called Jimmy to get an estimate understanding that with all the storms I may have to wait on the repair. Jimmy quickly had someone out to give an estimate and within a week the work was done. Once the repair was complete Jimmy took the time to meet with me and explain what was done in great detail. He also showed me step by step pictures of the repair. I looked at the roof myself and the quality of workmanship and materials used is beyond my expectations. Jimmy offers the highest quality of service and I will definitely recommend him to all my friends and family with roofing issues. Thank you Jimmy Shrull Roofing! read more

Jimmy and his crews were the consummate pros, doing all the pre-work, prep, and final install of our home's gutter, fascia, and roof repair. It took only 4 days, at the end of each day cleaned up the area, and made sure the roof was weatherproof, even though the tiles were temporarily removed. And they finished the project just in time to take on the weird May weather that included a major thunderstorm's down pour! Just the thing to test out the completed repairs. It was worth the wait - if a company is in that much demand and that busy - it shows the top notch quality it strives for all the projects they do - a testament to the great people working for Jimmy. You will get the best roofing company in the area! read more

Jimmy and his team did a great job repairing our roof recently. Jimmy came out quickly to assess the damage. He took photos of the damage and the repair and emailed them to us, which was awesome since we'd never climb on the roof to see what was going on. Jimmy and his team will be our go to if we ever have roofing needs in the future. read more

I will highly recommend Jimmy Shrull Roofing for all your roofing or re-roofing needs. Jimmy is a friendly guy who knows what he's talking about and his prices are good. What really impressed me was the men he had working for him. From tear off and tear off clean up, to prep. work and repair, to application, final clean up and walk around, these guys did it just like I would have done it myself. Before moving to beautiful Gilroy 4 years ago, I spent 30 years running shingle and slate work on high, high, high dollar homes in San Francisco. I'd be proud and happy to work with any of Jimmy's guys who worked on my house. read more

Hire these guys! We have hired them twice for roof repairs and found them to be honest. They showed up on time and did a thorough job. I wouldn't hesitate to do business with Jimmy Shrull again. read more

Not only impressed with the quality job and work they did but with the communication. We were apprised of all phases of the job every step of the way. We were very appreciative the effort the team took to also clean up daily. This is the only roofing company to go with! read more

We recently had a small leak in our garage and needed to get someone out to fix it before it became a bigger problem. I asked many people in my area for recommendations and all of them pointed me to Jimmy. So I called Jimmy, his office staff was very attentive and scheduled me an appointment immediately even though he is extremely busy. Jimmy came out a couple days later, did an assessment, and sent me a quote within a couple days. I scheduled the repair and he made time in his schedule to accommodate my issue before the big rain storm. The leak was fixed by Juan, one of this foreman, and he did an awesome job. We got through the last few days of rain with no new leak. By the way, I called four other companies to get quotes and NOT ONE called me back! Hands down Jimmy is the one you need to hire. I immediately felt he was a good person, trustworthy, and experienced. read more

THANK YOU JIMMY SHRULL!! We had a roof leak in our garage and below our front bedroom window in the wall. I checked around and got a recommendation from a neighbor....JIMMY SHRULL ROOFING! They said he was on time and fixed the problem very efficiently, so I called him yesterday (Tues 2/8/17) and he returned my call that evening. He told me he could call me Wed morning (next day) and come by, in which he did, he checked the roof and the garage and said he would try and bring his crew over as soon as he could free them up from the next job. About 1 1/2 hrs later he shows up with a crew of 5 guys, and they proceed to check it out, pulling tiles and checking every piece of the roof area that might be the issue, all was dry, so they started running water over the area that might be where the leak could start from. After extensive checking we determined that the leak was coming from the sliding window track and leaking down the wall and into the baseboard in the bedroom and into the rafters above the garage, so that"s where the leaking in the garage roof is coming from. So the culprit was the window frame. All that work and no charge, that's the way Jimmy rolls, he will find the problem and fix it or identify it if its not a roof issue. He is honest sincere and determined to take care of the problem. I called a window replacement company to have the window replaced. I would definitely recommend JIMMY SHRULL ROOFING to anyone having roofing issues! read more

Jimmy was prompt, he showed up when he said he would, his crew did an outstanding job and his price was the best of all the contractors that I contacted. I would use him again in a heartbeat. read more

Great Experience - fixed two bad leaky spots in our roof - 20 yr old cement tile. They came in quickly between the two big storms in early January 2017- leaks are gone! Jimmy and his crew were terrific to work with. They also fixed some other poor work from the original installation. His price came in at about 30% less than another company we were considering. read more

I'd give them two sets of 5 stars if I could. First of all, Jimmy (and wife Debbie) really care. He could have told me that my roof needed a lot of work, I would not have known better, but he was very honest. He took pictures and quickly fixed the problems, and gave me tips on what to look out for going forward. He also educated me on what options I could consider in the future, but there was no pressure at all. Knowledgeable, honest and very kind - I know now who I can go to and not be afraid of being conned--Jimmy Shrull Roofing. His business card says "a family tradition for 4 generations". Their tradition certainly includes sincerely and honestly helping people and doing it with care! read more