I love the #12 Beach Club so much that I can rarely resist getting the 'giant' one and then feeling bloated for 2 days. It's my own fault, but totally worth it. Jimmy Johns is known for their fast service. I have even heard it called "freaky fast." That part hold true. I dont care for the cranky staff that I always seem to experience, but I suppose I am not there to make friends. read more

Disclaimer: our household orders Level 3-4 from Thai Kitchen To whoever seasoned my kickin' ranch wrap: I see you. If I'm ever unable to pull myself out of a depressive state and need to feel something, I hope you're around to make this exact wrap. If the spice doesn't make my nose run just a little I don't want it, so I'll be back. Thank you for being one of the few restaurants in Wentzville to understand what seasoning is. Happy Black History Month to me. read more

Where's the meat? 1/3 of my sandwich was actually missing the turkey so it seems like they just gave me the tom. Also asked for heavy mustard but got 1 squirt right in the middle of the sandwich. You're better off at subway at this point. read more

Truly so sad with the service. Missing a sandwich completely and a sandwich made wrong. I explained that our day has been terrible as we just buried my husbands mother. And we were missing a sandwich. And I would like a credit and our sandwich. They explained that they couldn't do both. Ok fine, please bring me the food so my husband can at least eat because we have no energy to make dinner. Then I finally get off the phone and unwrap my sandwich and it's made wrong like not pick off tomatoes wrong like I cant have mayo or cheese. I tell the manager this he is ANNOYED and doesn't apologize. There was no apology. No I'm sorry. Nothing. It took 30 min to get our second round of food. read more

Jimmy John's was our choice for a quick bite to eat while running to a few stores. It was my dad's first time trying JJ's and probably my second/third. The tables weren't cleaned off, they still had crumbs & what was leftover of someone's remaining sauce on the table, and there were a few people behind the counter so I know at least one could've ran a clean cloth over them in between customers. I ordered an Italian Night Club; the sub wasn't lacking in the meat department, but it was very dry & needed more mayo/oil & vinegar, the things that come on it. Bread was soft. Everything was fresh I could tell. He got the Big John which he said he liked. Seems like this JJ's doesn't have the greatest hit based off of reviews; mine wasn't bad, it was more in the middle which is why I gave 3 stars. The dirty tables are what bother me the most, coming from someone who's worked in the fast food industry it doesn't take long to clean them. read more

Jimmy John's - #9 Italian Night Club - Sandwiches Near Me - Wentzville, Missouri

Very dissatisfied. A young tall slim man took my order. Real bad attitude and doesn't say thank you. The girl making sandwiches was trash talking to another young lady about corporate being upset if the don't do the paperwork correct. The girl puts my sandwiches up and doesn't thank me. They must be desperate for help so they allow terrible service. In the past some very nice ladies worked here and maybe they still do but not tonight and that boy with the nasty attitude will hurt the business significantly. Not one table was wiped down yet they were all open and available. Who owns this location? Do you care about your business? It's going down and it will face much more fresh competition that's on its way! New places opening in wentzville. Wake up! read more

Jimmy John's - a neon sign for jimmy john's gourmet sandwiches - Sandwiches Near Me - Wentzville, Missouri

This location I've noticed barely puts anything on the sandwich compared to other JJ's locations. You also will come to find that a large majority of the staff is incredibly rude as well as they like to mess with the customers food. One time I actually called one of the employees out for disrespecting my girlfriend and when we got our sandwiches both of them had no meat on them. I highly suggest people avoid this location they lack the proper customer service training and have no respect for their customers. read more

yummy yummy in my tummy love the bread. the employees make the food really fast. nice and queit. recommend for food lovers read more

Delivered the completely wrong sandwich and didn't deliver me a new one, terrible service, didn't work with me or try and work things out at all. read more

I really enjoy fresh sandwiches. I really love that Jimmy John's keeps it simple. My favorite thing to get here is the Turkey Tom. They also have the option for a lettuce wrap. The food is fresh and made right in front of you, and it really is freaky fast! This particular location is very well kept. The employees are all friendly here too. To me this place is leaps and bounds better than subway (especially the sketchy wentzville location!) The only reason that I didn't give it 5 stars was because they stopped serving sprouts. I loved those sprouts! read more

Terrible. Sloppy, they added mayo when I requested none. My friend's tuna sandwich was a mess. They were out of the oatmeal cookies, which is understandable, but still saddening. Make sure you get plenty of napkins. read more

Love Jimmy Johns and order from there weekly, sometimes more than once a week. This locations staff leaves a lot to be desired though. My husband and I have called a few times and the staff was rude. Even lied about a soda type just to get off the phone fast because they were busy. I will think twice about ordering again just because of the poor customer service offered. We all have bad days dude-don't take it out on a paying customer!! And then deliver the wrong thing!! 5 stars for food 1 stars for poor customer service from one bad apple-send him back to training! read more

Called wanting to place an order for delivery. Was told that they didn't deliver tonight because they didn't have any drivers. For a place that specializes in deliveries and whose tag line is "subs so fast, you'll freak", that sure is a poor thing to say to a customer. Feel like JJ's has really been going in the wrong direction the last few years! read more

Never Freaky Fast. Cannot use promotional coupons at this location. Food is always good.

Skimpy sandwich. For the price, I kind expect more. Definitely not freaky fast, and they brought the wrong soda. There was like no meat on it and about 2 pieces of lettuce. read more

**WARNING DO NOT VISIT JIMMY JOHNS WENTZVILLE** So, I've waited awhile to post this because I was giving the owners the chance to make it right. But obviously, that didn't happen. Sorry in advance for the long review/rant but I feel compelled to warn anyone willing to listen, especially women, not to give patronage to Jimmy Johns in Wentzville. So a week ago, Jimmy Johns messed up our order on two separate occasions. Mistakes happen, it was under new management, and we understood, but really, we just wanted our money refunded. The manager did apologize and told us to return to the store with our receipt for a refund. So, I go by the store with my receipt and ask for the refund. This is where the whole event turns atrocious and unbelievable. (I just want to note here that we paid for things that they forgot to put into our bag. It's not like we were dissatisfied with the food. We paid for things we didn't get from them.) The supervisor/team leader tells me she cannot refund my money, so I tell her she needs to contact the manager who said she would. She calls the manager then proceeds to tell me the manager says we can't get our money back. So I call my husband and children in from the car and tell my husband what's going on. My husband asks the supervisor what's wrong. She says she can't refund our money. My husband tells her she needs to re-contact the manager to explain we brought the receipt, that we need our refund. The supervisor then indicates the manager or owner was coming to the store to refund our money. My husband says that's all we wanted and said we would wait for them to arrive. My husband took the kids and sat in a corner booth while we waited. When the manager shows up, she tells two customers she was sorry she was out of uniform but that I MADE her come in on her off-day to refund my money. I laughed quietly at her attempt to shame me. Then, a man who was infringing on my space says, "Do you think this is funny?" I said, "No, not at all, I'm sad that this has escalated to this." He says, "You think it's funny you almost made this girl [the supervisor/team leader] cry." I said, "I'm sorry, I wasn't intending for anyone to cry." The manager then says, "Don't apologize to me, apologize to her [the supervisor]. You almost made her cry on her first day." I apologized and said I didn't realize it was her first day but I was frustrated she wasn't going to refund my money. The man then says, "You don't need to be talking badly about the manager either behind her back." He continues to step closer to me in an attempt to intimidate, wanting to know where I worked. Unbeknownst to the man, my husband was making his way up to the counter to intercept our conversation. He continued to berate me when my husband stepped between us and informed him he was NEVER to speak disrespectfully to a woman, especially his wife. My husband told the man if he had something to say, he could say to him. Now my husband thought this was a delivery driver because he stood next to the counter and arrived when the manager did. So the man told my husband "we need to take this outside." My husband walks outside and the man keeps walking away. My husband asked where the man was going and he yells, "To my truck." My husband came back into the store and asked the manager who the man was. The manager says, "My husband." My husband asks if he was an employee or owner and the manager said he was NOT. My husband becomes furious and scolds the manager about her husband, not an employee, talking to a customer especially in a disrespectful manner. The man walks back into the store and yells at my husband, "You don't talk to my wife!" My husband informs the man his wife was the manager and she was at her place of business. The man walks towards my husband in a threatening manner (not aware my husband was a police officer), and the manager yells at him to leave the store. He tells her he's going to wait for us to leave the store. My husband immediately asked the manager for her name and the corporate number. The manager asks my husband not to contact the corporate office because "it would be bad" for the business. After finally refunding our money, the manager tells me and my husband, "Take your money and don't ever come back." The OWNERS of this store were apologetic, but chose to give their manager, Krista, a second chance and "banned" her husband from the store. For our safety, and for yours if an error is made, we strongly advise you don't go to this location in Wentzville. My three children had to watch a grown man try to fight a woman and her husband. It was a scene out of the twilight zone. read more

Worst customer service experience ever!! They deliver to our home one day and then the next day we are outside of their delivery area. Tiffany, the Manager needs training on how to talk to people. Will never order from them again! read more

They were at our house in less than 15mins! Thank you.....Thank you......Thank you! My kids were thinking they would be waiting a whole hour like they do for pizza, but they were WRONG and pleasantly HAPPY about it!!!! #winning! read more

So tonight i went to Jimmy Johns to get my normal Gargantuan sandwich (which i love). I chose to eat it in the restraunt and while i was eating it was extremely slow (i was the only costomer there) and there were about 7 employees that obviously needed something to do as they were just standing around talking. One of them then chose to make a really off-putting joke which ended with him chanting "short bus" over and over. To this EVERY other worker joined in and laughed and some continued the joke. As i left i made sure to let them know that that is extremely offensive to some people, to which one of them apologized. I for one will not be going back. And i loved going there for a quick lunch. read more

Absolute slowest Jimmy Johns I've ever been to. Every other location I've visited has my sandwich done before i can even finish getting my soda. This one I sat for close to 10 minutes for them to make 2 sandwiches...the employees are more concerned with socializing. read more

The employees at this location are very friendly and work quickly. I love my experience when I visit this Jimmy John's location.

I am soooooo tired of JJ not delivering to addresses 1/2 mile from their location!!! This happens more times than I can number! I guess I need to stop trying!! Their slogan needs to be "Freaky Frustrating!!" read more

Anything but fast. Ordered my food 60 minutes ago and now being told it's in a car somewhere but they don't know where. Don't order for delivery if you are in a hurry read more

Always happy with my sandwiches here. Not the fastest Jimmy John's I've ever been too but they still get you your food in a timely manner. I always drop in and get it to-go. Never dined in or had delivery. read more

Best sandwich spot in town. Prices are good. Everytime I've been, my sandwich is ready before my debit receipt prints. Love it!