When the order is correct it's very good but there seems to be a common theme across some stores where they don't follow instructions.

$19 for a sandwich that ended up making me sick for 2 days. I chose to not leave a tip online and when it was delivered they handed me a receipt to sign in front of them with another tip section. I definitely should've held my ground and not tipped but I felt pressured. Just an overall unsettling and expensive experience. read more

Came for lunch. Cashier was friendly, food was great as always! Tables could have been a little more clean. Only thing is they are a bit pricey for subs! read more

Jimmy John's - #14 - Delis Near Me - Tucson, Arizona

Asked for scraped clean bread, the very least amount possible... they did a pretty good job. Next time I'll see if o can do that step. Great Hunter's club, added sprouts, cucumbers and pepper This store is always spotless and speedy! read more

Jimmy John's - Delis Near Me - Tucson, Arizona

I was craving "anything but turkey" on this post-TGiving wknd and up popped a $7 toasted sub promo (normally $12). I ordered via their intuitively simple app and a toasted Italian was ready when I arrived. For fast food I think Jimmy's continues to have the best sandwich bread - a nice crunch to the outside while still chewy on the inside. Their new toasted subs are a bit more substantial than their regular offerings, typically including extra meat. I like how easy it is to customize too (delete mayo; add crunchy onions and cucumber slices) and how they don't upcharge for any of these except the obvious ones (extra cheeses, meats, or avocado). Staff is always extroverted friendly and parking is free/easy. Perks via app/membership are decent and don't appear to be the source of any spam. Ps, I've never catered here but have attended several meetings where they've been the provider and, not surprisingly, the audience oos/ahs louder than for generic pizza. Boss's take note! read more

Jimmy John's - Catering menu 12/2025 - Delis Near Me - Tucson, Arizona

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Terrible day. Ultimate Italian and Roast Beef cheddar to the rescue. Even if I take one bite each it brings me back to life. The Roast Beef and cheddar with the creamy horseradish is so good. Approximately $12 each. Brownie points for their happy faces on the pick up. I'll be back. read more

Ordered a spicy Italian toasted and an Italian no onions, not toasted in the drive-thru. What we got was 2 Italians, one no onions, both toasted. I don't recommend the drive-thru read more

I've ordered from here the last couple of times & it's always been delicious & such fast reliable delivery. I really do like this place. 10/10 read more

Delicious sandwich. Great pasta salad. Faster than fast! Made exactly as I asked. I drove through, which was very easy.

Just ordered a giant club lulu with extra bacon, a large coke and a "little John" Pepe sandwich for my son. Total came out to a whopping $42. Call it inflation but our sandwiches came with barely any meat. Paid $6 for extra bacon and there's 4 pieces on the whole sandwich. Pure disappointment for such a highly priced order. Since when did "you get what you pay for" become so forgotten. To top this all off the drive thru employee was rude on the intercom. read more

Jimmy John's - 1/2 of the giant sandwich... - Delis Near Me - Tucson, Arizona

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Appreciate the "fast service" thing but Atleast give me 5 milliseconds to look at the menu. Basically just generic deli stuff, no pastrami? An extra charge for a few peppers on the skinny sandwich? Joke No thanks read more

These are definitely hard times. JJs used to make a good sandwich. Now, they hardly put any meat on the bread. What a complete ripoff and a prime example of how everything has gone to hell in this country over the past three years. And Jimmy John's isn't the only place doing this. Unfortunately, it makes no sense to go here anymore. read more

The GM Andrea was the rudest person I've ever met in the food industry. I called to let them know my sandwich wasn't fresh an smelt like old chicken. The bread was old an hard. She repeated over an over I was wrong an she can assure the freshness. I asked if she was gonna take a bite of the sandwich to smell it. She would refund my money or make me a new sandwich. I love Jimmy John's but I'm so disappointed. I couldn't eat my sandwich read more

Jimmy John's - Delis Near Me - Tucson, Arizona

Went there for the 1st time in years. Ordered a #9, no cheese, other than the fact I remember it being around $6-7, it's $8.99 now. Is it really that hard to make sure there's no cheese , I even heard one of the guys yell out no cheese . I have no idea wtf the other guy was thinking ( sigh). I can understand if you're making 10 different sandwiches with different toppings, you're going to forget something but, really how can you mess up 1 sandwich? I can still smell the cheese ( smell like stinky feet) after I took it out.. sad!!!!! So sad!!! Most likely I won't be going back to any JJ. read more

Jimmy John's - #9 after I peeled the cheese out - Delis Near Me - Tucson, Arizona

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I placed an order for my meal. I had $50 bill and they refused to take my money. It's real... maybe teach employees how to tell if it's counterfeit or not so left without my sandwich and will never be going back read more

1. My first online ordered. I did not receive a sandwich that was ordered. 2. Placed the same online order, called in and I spoke with someone who I ask to make sure the order was right and it still was missing a sandwich. Honestly the young man should be gone and the MOD also. read more

We tried JJ for the first time in our search for a sub between Subway's and Roma Imports. The front counter employee was friendly and provided good service. The subs we received were reasonable but nothing to write home about. read more

After relaxing all New Years we decided to take the dogs out to see some snow on the mountain. After packing everyone up we set out and was in the mood for a quick sandwich that we could stop and eat on the way. It ended up being Jimmy John's knowing they are quick to make orders. So I ordered ahead and it was ready within 8 minutes, which was the exact time we arrived to pickup. The guy behind the counter making the sandwiches said he was just wrapping it up and would be ready in a moment, he really did mean a moment as it was a minute or less. We ordered a beach club (cut in half) and unwich gargantuan with napkins, chips, drink and mayo/mustard packets. We received chips, drinks, two sandwiches uncut and 1 single napkin, nothing else. I guess I was just disappointed that just because you can be fast, you need to be accurate as well. The beach club was sad, it lacked avocado and had more cucumber than the Xtra pickles I added. I would like to see this location improve with accuracy. read more

Food is consistently good but beware of the 50 year old loser that works at this location, bad customer service!

Jimmy John's freakishly fast delivery not only amazed me, but definitely "Wowed" me! I placed my order at 11:17 am and it was here at my office at 11:33 am. As you know Tucson construction is stupidly, mad crazy :( I can't even get home (1.7 miles from work) as fast as Jimmy John's delivered my lunch! Freaking Amazing!!!!!!!!!!!!!!! Thank You, JJ! read more

Great food! Fast delivery and in store pickup! Most impressive! Those ads you see on tv are no joke. Fastest time from ordering to delivery I have EVER experienced. That alone makes me choose them exclusively for subs and sandwiches. Online ordering or using their mobile app is smooth, fast and easy. It's the Chipotle of sandwich places, comparing only quality and speed. Pick up the phone or try ordering online. Amazingly fast. Just do it! read more

Jimmy John's - NOM NOM - Delis Near Me - Tucson, Arizona

I recently tried Jimmy John's for three days this week. The first day I had a tuna sandwich on white bread which was fresh and the tuna flavor was excellent. Probably my new favorite for tuna, but the sandwich is ruined by the cucumbers they are using in the sandwich. I love cucumbers but they leave the skin on the cucumbers and sometimes when you bite into a slice the skin of the cucumber is so powerful tasting that it ruins the flavor of the sandwich. The next day I tried their veggie sandwich and again I had the same experience with the cucumbers, but the bread this time was not as good as the first sandwich. A couple days later I tried little John 1 on the new 9 grain bread. The sandwich was ok, but the 9 grain bread was just dry and on the end of bread was real dry and crumbly. I also didn't like that they don't offer different sizes as some are 8, 10, or 16 inches. I would have liked a 6 or 12 inch option. I will give them an average rating and say if your sandwich has the cucumbers ask for the skin to be peeled or skip them altogether. read more

It's amazing to me just how often they don't cut my subs in half. I fully understand I can cut the damn thing myself but if I specifically order it that way than I'm paying for it to be done that way. I order cucumber, I get cucumbers. If I order it 1/2 CUT just like it's printed on my receipt, I expect it to be CUT. read more

Jimmy John's - the receipt for the restaurant - Delis Near Me - Tucson, Arizona

25+ minutes for delivery. Rarely follow any instructions placed on order. Ex: don't cut it in half, don't give napkins, and they ring my door bell and knock when explicitly asked not too. Little things, but then this happens over and over it's annoying. read more

Used to have great sandwiches but now the costs have gone up instead of raising their prices they took off what they put in the sandwiches they went from great to mediocre in a heartbeat read more

Really disappointed!! Went into the location on Tanque Verde (January 2022) and found that 100% of the staff were un-masked. Asked if they had plans to implement a masking policy or if they have a vaccination policy in place. The answer was a very blunt NO! Her non-verbal response was full of sarcasm, eye-rolling and sighing at my two very simple questions. I was quite shocked at the whole experience. I will not be back to ANY of the locations. I have since deleted the app and have blocked all email and text message alerts. Salad and Go will be reaping the rewards of the poor customer service I received. read more

Legit just placed my order online at 10:56am, the website said they were closed until 11am and someone will handle the order when they open. I'm sitting here at work and it's 11:01 and here's Jimmy Johns delivering my food one min after they opened!! Talk about FAST service!!!!!! read more

I order from this location three times a week and they're always fast as hell and never mess up a sandwich. The only reason the place loses a star is because they don't heat their bacon (B.L.T. 101) and it's weird to call yourself a sandwich officionado when you don't even offer sliced pickles as an option (I'm talking on the sandwich, not one dill pickle slice for an extra $1.75 which is absurd). So to conclude, start heating your bacon and add pickles to the list and you're getting my order every dang day. read more

Had a hankering for fresh and delicious option to cap a healthy food day. My scale said I gained 4lbs on Mother's Day and wanted to get back on track. I got a totally tuna unwich. Wife agreed (beach club w/ 2 potato chips because she didn't want our son to steal hers) and son wanted only potato chips and asked for two (I guess he anticipated his thievery ) . After stuttering through my order (should have written it down). I heard most of the read back and it seemed ok... I didn't get four potato chips so knew something was wrong and there was three sandwiches... crap. After explaining my admittedly confusing and possibly not well confirmed order (my bad?), the manager with cool tats Ruben (sp?) gave us a voided bill the three missing chips and only charged for one sandwich! Thanks! My son probably should have real food anyway (he was sleeping when I got back ‍) read more

I've yet to be disappointed by a Jimmy John's-- seems like every location I go to is the same-- friendly service, good food, and fast service. This location is the same! And they have a drive thru, which is such a huge bonus!! Overall I've had good experiences at this location and Jimmy John's in general-- definitely a long term customer here (unless they give me a reason not to keep coming back of course) read more

I've worked at a JJs in the past, and I loved the business concept of the restaurant. This location happens to be a drive thru which is very convenient for my schedule. But I find myself having to walk in every time to make sure I get what I want. When I worked at JJs and for that matter at any restaurant, the later date items are pushed to the front, and new ones placed behind, I get it. It's impossible to find a soft cookie at this location. An employee couldn't even find a soft one....Even the cookies in the back are stale. For a $2 cookie, I'd expect the cookie to be soft as it says it is supposed to be. This location makes sandwiches well, but their manager needs to figure out the cookie situation, or market them as stale cookies, like day old bread. read more

Extremely mad that my order of a tuna unwich was screwed up. Didn't know it until I got home. When I called to tell them, no one would come pick up the sandwich to give me a correct one because they:don't deliver to my area". I will never go here again. Poor management read more

The Bread was hard and they messed up my order.. this location takes a little longer than other jimmy john's locations. On the bright side, the person who took my order was nice and friendly read more

This is the best Jimmy John's around! Super fast delivery, super friendly awesome employees. This is my go-to spot for lunch. Highly recommend! read more

I called in a big order a while ago, and they got EVERYTHING right! There was 8+ sandwiches, drinks, and bags of chips. I was SO proud! Since I work around the corner from this place, it's always good for lunch! read more

Great service! I get lunch delivered to the Long realty offices next door and they are the best- I even order when I want something else because the service is so quick and friendly. I asked if they had dairy free chips and they went out of their way to check which ones were okay for me to eat. read more

I order on my cell, someone was here with my order in less than 10 mins i swear to you. I love their customer service and their bbq chips lol read more

They are as fast as they claim to be! It was crazy how fast my food got to me. I ordered thinking I would wait about 30 min. (Typical wait time) and no they showed up with my food in about ten minutes if that. The driver could learn how to drive safer, while leaving he almost hit another car but other then that it was great service read more

Seriously EXCELLENT customer service! We only went through the drive thru, but John was so friendly and offered me recommendations

Friendly staff and FREAKY FAST delivery! Always great sandwiches, chips and pickles. :-)