I ordered 3 footlong sandwiches.....this is how Jimmy John's is cheating and stealing from customers!!! Sandwiches are NOT 12 inches!!! OMG!!! read more

Jimmy John's - Jimmy John cheating customers! - Sandwiches Near Me - Pearland, Texas

We tried the roast beef and cheddar sub ($17) and spicy Italian #7 ($15), both in the giant size to share. They were good but didn't wow me. I thought they were both a little dry and needed more sauce even though I'd already added extra while ordering. The roast beef in particular needed more of the horseradish sauce as it was a bit dry, and there weren't enough of the fried onions. The spicy Italian was a little better, with a bit more dressing on the lettuce on the edges of the sandwich. The bread was simple, nothing fancy, but good toasted. They put a decent amount of meat on the subs. The veggies tasted fresh. The sandwiches came out in a reasonable time. There were a few people who came in for pick up as well, as you can order online if you're really in a hurry. They're in a small plaza, and parking was easy. The employees were friendly. It's a very casual place. There's a good amount of tables inside to enjoy your sandwiches if you want, and it was mostly empty with a quiet ambiance aside from people getting take out when I was there. read more

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I visit this place regularly but the service has gone down. Today, I walked in at 10:50am and one staff member didn't acknowledge me and was making sandwiches. He ignored me. Finally another worker walked in and said we're not open. I said why didn't the other person say something and he just shook his head. Edgar who was working shrugged his shoulders. I went inside and placed my order. I asked for easy mayo and mustard, especially since they tend to be heavy handed. I saw one worker putting too much mayo in my sandwich and I told him thats a little too much and asked if he could take some off. He did, but he seemed bothered. When I got my sandwich, there was no mustard, so I told them and presented my sandwich back to them. I was frustrated because this seems intentional or at least careless. Edgar says it was his fault, then proceeds to tell me that they are really busy, as if I wasn't also being served, as if I was asking for something extra. He argues back and forth with me, apologizing while making excuses, the whole time being rude. I had to beg him to fix the sandwich, he asked me if I want a mustard packet, I said can you just put the mustard on the sandwich? He finally does it and gives my sandwich back to me in a hap hazard way, crumpling the paper instead of wrapping it back nicely. I asked if he could wrap my sandwich like normal, he acted like I was asking for the world. He finally did it and asked if I wanted a bag, I said yes, then he slung the sandwich at me rudely. I did not accept it...and I told him not to give it to me like that. I told him you dont throw things at me I don't throw things at you. He did this in front of others and there were several people. This was extremely rude and unprofessional. The staff member's name was Edgar. I d been going there for years. I will never be back! read more

Staff was nice. The amount of meat in our sandwiches was so disappointing. The Turkey Tom sandwiches were so flat. My Club Lulu was better, although the amount of turkey on mine was also sparse. read more

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First off the Owner of the company is a huge grass hole . The sandwich's here are pretty good definitely not fresh all the time but it is every once in a while . The staff here I've had a few experiences where a staff member was definitely creepy and a lil too friendly . Like in an uncomfortable way . The prices here are pretty decent . Overall it's ok for what it is just not the staff or the Owner . read more

I just got out of class and mind you I'm tired and starving so I decide to get me a nice sandwich. I order my sandwich and everything goes normal, I say the exact thing I say every time. "Can I get the original meal with the Pepe as the sandwich?" He says yes and checks me out. I grab my sandwich and head home. I put on a movie and change my clothes and I'm ready to eat my food. I open the wrapping... why in the world is ONLY THE CONTENTS OF THE SANDWICH WITH NO BREAD WRAPPED IN THE WRAPPING?? I'm searching around cause maybe the bread got up and walked away? Nope. It was no where to be found. I'm very irritated and very hungry and y'all caused me to waste $13 dollars on only the sandwiches internal organs. Got me eating lettuce and turkey like I'm a goat or something. Ya'll played and will NOT be seeing me again. read more

Jimmy John's - Sandwiches Near Me - Pearland, Texas

Worst experience ever. I went to the Jimmy John's in Pearland in Silver Lake. And the manager made my order when I got my order home I had brown lettuce which I know that's not an indication of fresh lettuce. Let me first tell you when I walked in the store the manager Shane was speaking with a customer who was already complaining. So I should've known then that this was not gonna be a good experience. When I called him to let him know about the brown lettuce. He told me that there was nothing that he could do about the lettuce he gave me the lettuce that he had in the store. So when I asked to speak with his manager he said I am the manager and I told him no it's somebody above you. He told me his manager would be in at 8 AM in his name was Brian. He that point he didn't even offer an apologize. So I would never recommend anybody to go to this location ever. read more

Jimmy John's - a piece of lettuce left on a piece of paper - Sandwiches Near Me - Pearland, Texas

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I ordered three sandwiches. After 15 min which is unusual at Jimmy John's, I asked about my food. They gave my order away to someone else and didn't say anything until I asked. They said they were making me new ones. Ok, no problem, then they said they were out of bread as a few customers behind me got their order. Then they announced they were making more bread and we had to wait 10-15 min. Not typical of JJ's. Is there a management issue? Didn't offer a remedy at all. Wow. read more

Very reliable and the food is good for a sandwich store. The service is great and there delivery is very prompt and dependable

This place is great, got a gargantuan with a bunch of customizations and everything was right. Thanks y'all!!

Their #12, #7 unwich are good. Very disappointed that my coupon was not honored. Instead, I was told that there were no rewards listed under my phone number. However this email does not state anything about having to have reward points. It said that I can get a sandwich a regular sandwich for 499 until May 10, 2023. read more

Jimmy John's - Very disappointed that this was not honored when I went to Jimmy John's this evening. - Sandwiches Near Me - Pearland, Texas

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So I experienced the worse customer service ever. Granted the place was a meet up place to do some important documents only because Starbucks doesn't have dine in right now. I went to the counter to ask questions about the menu but two people in my party was seated. I walked out to the car to grab a pin and came back in to someone telling the tanks they have to order. One person in the party was discussing the paperwork and responded ok we are going to order. He then states people sit here for 3 hours and we literally haven't been in the establishment over 6 minutes. He then states no you have to order NOW' we were like no we don't have to order when you tell us we said we were ordering but you don't rush a customer and tell us to order right now especially when we are not familiar with the menu and I just came to the counter and I pointed out who I spoke with. He was terribly rude and I felt it was a race thing because had I have no color you wouldn't tell them they have to order now . I am calling corporate because that is not how you deem service to any customer that walks in an establishment. I was very disturbed because you first off don't know who we are and you talk to us any kind of way read more

Jimmy John's - The really big cock eyed green/ blue eyed one was the rude one - Sandwiches Near Me - Pearland, Texas

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Ordered online for delivery at 11:45. The driver showed up over an hour late. Watered down drinks and cold sandwiches that were lukewarm. No one called or explained anything for the delay. Missed my lunch break and couldn't eat and very questionable sandwich. About the sandwiches, they put one slice of meat in the sandwich. See pictures. 28.00 for 2 of these. Make your own sandwich, it will be cheaper and better. read more

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A great and healthy alternative to fast food chains. I really liked the place. They were very nice. The sandwich was great. I will definitely come back. read more

Jimmy John's - On their tables. - Sandwiches Near Me - Pearland, Texas

This location essentially does not deliver. We live 2.2 miles away and they refused order. They only deliver up to Kirby which is only less than 0.5 mi away I hope corporate is watching. If the owner is this lazy then I am sure how clean or fresh the food is. Buyer beware read more

I decided to give this sandwich shop a try during my lunch break, and I must admit they are fast! If I was ordering my sandwich the assembly line was placing the toppings on there as I spoke, by the time the cashier was handing me my receipt the sandwich was done. I was so impressed with the service here I'll surely be back again, this might be my new lunch spot. As far as the sandwich, the bread was extremely fresh as well as the vegetables. read more

Jimmy John's - #12 - Sandwiches Near Me - Pearland, Texas

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Kinda sad. I've been ordering Jimmy John's for many years and in over 30 states, and this is the first time I was told that they will not deliver inside of a Costco. I guess I'll have to go to Wendy's from now on. First time I've ever had to give Jimmy's a bad review. read more

Felt welcomed in everyone was nice got the #12 on wheat bread everything was delicious nd awesome thanks guys !!

I was across the street from jimmy johns, when my sister text me, raving about how delicious and cheap the food at Jimmy Johns is. I was hungry, so I figured I'd give their sandwiches a try. I haven't had a sandwich from a fast food place taste this good in years - speaking of fast, this place definitely puts the "fast" in "fast food". I highly recommend. read more

Jimmy John's - Sandwiches Near Me - Pearland, Texas

Today was my first visit to Jimmy John's. Even though they advertise "Freaky Fast Delivery", the food preparation was "Fairly Fast". I had the JJ BLT. The taste compared to other similar sandwich shops was, maybe, a little below average. I was dissapointed with the amount of bacon, lettuce and tomato between the two pieces of bread. I actually had to open the sandwich up to make sure there was something in it. The finished sandwich was definitely not the same one pictured on the online menu. read more

Before I explain the two stars, I have to preface this with the fact that I LOVE Jimmy Johns. We've always received excellent food from here. The service is a different story. All the employees are great, except for the manager. No friendly service, no smiles, no good attitude... I honestly think this place rates five stars if they would get a new manager. Most recent experience was when we went for their customer appreciation day - the manager practically yelled at me for asking if he could add peppers to my order. I understand the stress of dealing with that kind of promotion but the customer doesn't feel very appreciated when the manager almost begrudgingly and angrily takes down my order. read more

Not friendly workers. Bread is still not the same as other locations. Tough to eat and tough to cut into with a very sharp knife. Jersey Mikes is better. read more

I ask for pickles on the side and I was told by the staff I can't just can't give you a few on the side . But if u give me your sandwich I can put some on it . Well thanks a lot I will not be coming back here again . read more

I heard JJ was pretty good, but was disapointed. Small tasteless hoagie bread. Meat ok, toppings are fair. They wanted to charge me $1.35 for a pickle to go with my sandwich, what?? Young lady taking the orders was rude and appeared half stoned or something similar. Drive across the street to Firehouse Subs for the real deal. read more

Bleh, on my most recent visit I got old bread and weird Turkey, it had chunks of gross fat on it! Is this place buying its meat from somewhere else? Cause it didn't taste or look like the usually sliced Turkey. It was nasty. I'm bummed because the next closest location is 25 minutes away in Sugarland! Please get your crap together! read more

If you want fast, go to Jimmy Johns. That's what they are known for. You get a sandwich made in record time, correctly at that. As far as flavor though, it's just a plain deli sandwich on a hoagie. I like em' just wish they had more topping options. I'd sacrifice some speed for some flavor. read more

NO CUSTOMER APPRECIATION AT THIS JIMMY JOHN'S!!! Customer service is nowhere to be found. If I could I'd give it negative stars. Very disappointed. Many customers will not be back. Such a shame it's the only one in the Pearland area. read more

Crazy expensive Crazy good sandwiches! Staff was nice and helpful. I wish they had smaller sandwich options. Not everyone is a fatass. Located in a small strip center. I was unsure if they had dine in or just carry out and delivery. Yes they do. Thank god b/c I did not want to eat in my car :) read more

My favorite sandwich place. I do wish they get more bread option but I still love there stuff. I've never had anything not fresh or yummy from here. The guys that work here are always super nice. Get the Vito and the oatmeal raisins cookies. read more

My first time here, and it's ok. Nothing impressive. What disappointed me was when they told my fiancé that they couldn't give him any jalapeños on the side. It was some "company policy". I'm a manager at a restaurant. And I know for sure that you can get a side of just about anything in America. Wether it's free or for a price. I would've paid for some extra jalapeños on the side. But apparently, that's not possible at Jimmy John's. So, first and the last time I'm coming here. Subway, Which which, and any other sandwich place is better than this. read more

LOVE Jimmy Johns but how does this place not deliver 2 MILES AWAY?!

Been here twice so far very good sandwiches way better than generic subway or which which.... I put them just slightly lower then jersey mikes... But I do like there bread better here and there tuna .....great friendly workers also... Just wish they would deliver further out then they do now ... read more

Sandwich prepared very quickly, but absolutely no customer service. Just a fast sandwich, flung at me with no bag or napkins. No speech from anyone. Not worth it. I'll stick with Firehouse. read more

Jimmy John's doesn't deliver to Southfork. Southfork is less than 3 miles away. We get delivery from Kappa sushi and Jet's pizza who are further down 518. Jimmy john's put in more effort please! read more

Jimmy John's - They don't deliver to southfork. I'ts only 2.4 miles away. Jimmy John's please have more common sense! - Sandwiches Near Me - Pearland, Texas

Sandwiches are amazing and incredibly fresh! Mr. Richard and his staff are great! I love the cleanliness of this place. Thumbs up for this sandwich shop! read more

This is the fastest food you will ever order. By the time you finish filling your soda, the sandwich is waiting. They delivery even the smallest orders. I love the multigrain bread, but if you want to eat healthy you HAVE to get an UNwhich. They substitute the bread for a lettuce wrap. The beach club UNwhich is my favorite!!! read more

Sure it's a sandwich chain, but it's my favorite out of all of them. If you know how to order here and which menu to order off of, you get plenty of meat and cheese. Their bread is quite good and their ingredients are fresh. read more

Horrible HORRIBLE Customer service!! I was willingly to pay for hot peppers on the side and I was told there was no way they could give it to me on the side. How could a company turn down money and have the worst customer service. I will never be back here again. read more

delivery took 30 minutes to go down to street. order was wrong, forgot mustard and sandwich wasn't cut in half. read more

I ordered a blt, a chocolate chunk cookie, and lemonade which were all delicious. the food was delivered in 15 minutes with me living about five minutes away (which was totally fine) and was overall really nice. I was really impressed! read more