I have gone to this location multiple times and I highly recommend it. The food is fresh, fast, and delicious, and the employees are always kind and courteous. read more

Ordered a giant ham and cheese which ended up being bread lettuce tomato ham and cheese. Bread and lettuce being the main ingredient s. Maybe six slices of ham . We will never return . Terrible! read more

I order a ultimate Italian hot sandwich and I said no onions add hot peppers and instant of chips a pickle and I didn't get the hot peppers or the pickle and paid $13.25 the only thing the remember was no onions normally I have a wonderful time and visit with the employees and staff and I give them the same when they see me at work on their lunch break but this visit at jimmy johns was very not well put together they need to work on double check orders and tearing back the order to the customer. read more

My first time here and I was impressed! I loved my sandwich and it was packed with meat. I was able to add bacon, wish it was a little more crispy but I like mine extra crispy. I got the #9 and to add bacon was $2.59 a little pricey but no worries! I got the Kickin ranch and it was delicious. I was able to dip my sandwich in and I enjoyed every bite even more. I wish you can choose a different bread per sandwich but the white bread was still yummy. It was a huge sandwich and I saved half for later. The oatmeal cookie literally tasted homemade and I loved the simply lemonade. Very light and fresh, old school. Bathrooms were clean and the workers were awesome. All very helpful and knew their stuff. read more

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LOVE this location! Shout out to Tiffany & the Team! They make everyone feel welcome & have great food to boot! If you're in the Payson area & are craving a great Sammie, this is your stop. read more

disgusting. got food poison there on friday 10/10/2025.never never eat here the vito made me sick!

if you want a sandwich with a single slice of meat and cheese for $10, this is the JJ's for you. their sandwiches are pathetic and mostly just bread. read more

The people here that work there are awesome they had my food up and ready as soon as I paid.

Felt sorry for the staff, tipped $5 because they were behind but waited 20m just order and then another 30 before I realized they weren't going to make my order. Just left without food read more

Wow. Just tried to eat here and after being ignored at the counter by 3 young adults fir about 10 minutes, I asked if someone was going to take our order. The young man near the register told us they were understaffed and had too many online orders so it would be a really long time before they helped us. He continued to take new online orders and we asked if we should I go somewhere else and he said yes. We are now headed to Subway. Happy Mother's Day? read more

I ordered a roast beef sandwich and it only came with one slice of roast beef. That doesn't count as a roast beef sandwich. I was ripped off! read more

Jimmy John's - Sandwich with only 1 slice of roast beef - Sandwiches Near Me - Payson, Arizona

So very bad. I ordered roast beef with mayo and cheese. The meet was so fatty and gross. Terrible sandwich. Wish I could post the picture and show you just how bad the meet was in the sandwich. Don't go! read more

Jimmy John's - a piece of food on a wrapper - Sandwiches Near Me - Payson, Arizona

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Be warned, this location closes at 4:30 on a Saturday? No one eats jimmy johns after 4:30 apparently? Only a lunch item. Looked clean inside so definitely still a 3 star. read more

Ha. Just read the other review. I got charged $0.99 for my cheese. This place was ok. Tasted like a Jimmy Johns. Nothing special.

Great place to stop in Payson. Always great quality and friendly service. Easy parking even when we're pulling our trailer up and down from Pinetop to Phoenix. read more

Josh is outstanding with customer service (10 out of 10 service). Very professional, very friendly and beyond thoughtful. I wil definitely come back! read more

Not a great start for my first time there, Got the 8" Tuna, and a 8 " Veggie. The bread was a bit hard, not a fan, Tuna fish was very dry. So I am not fan. But still won't go to subway, because of being a woke company and supporting That purple hair haired soccer girl ,Meghan R. read more

11-3 hours 4-5 days a week because they are stopping the spread of Covid. Please explain the science that is being used at this place. Seems useless to have a franchise there that is open 4 hours a day. No other restaurant in Payson has these hours. Just know not to stop there again. Looks bad for ALL the other Jimmy John's in AZ that have normal hours. read more

A sandwich shop runs out of bread mid day??? Wow management really needs to get it together if you expect to stay in business... 2nd time in the last 2 months this excuse had been used. read more

Still requiring masks even though the town is not. Refused to serve us without masks.

Don't waste your time or money the people are rude Jimmy johns is know for being quick just not this one

ordered my food and still not have received it. it's been over an hour. called the store and they said it's on its way but still nothing. worst experience. read more

Came in an hour before closing to find out they have no bread. What sandwich place has no bread. Place was filthy also. Avoid them until they clean up the place read more

In general, I love Jimmy John's. This last visit wasn't the best though. They didn't slice the pickle as asked, forget the extra side we ordered, the app didn't work, etc. read more

Writing this review as we wait more than an hour for two (2) sandwiches. I think they ran out of bread read more

Jimmy John's - At least they left paper on the tables so we could make paper airplanes while we wait - Sandwiches Near Me - Payson, Arizona

This is the biggest POS Jimmy Johns I have ever been to they never get the orders right they never cut your sandwich in half when you oh yeah and there almost always closed wth read more

The worst excuse for a jimmy johns. This location has given the company such a bad name and should be shut down. It is hardly ever open, a few days a week from 11-3 and close bathrooms at 2. They never have the correct meat to make the sandwiches you want. I'm unsure how fresh their ingredients even are. Do yourself a favor and drive up the road and eat at a gas station where you will find better food and service. read more

I live in Show Low and every time I come to Payson I come to Jimmy John's. Tammy is extremely friendly and outgoing! Excellent customer service skills; she deserves a raise! read more

we stopped in to grab some sandwiches the other day. Service is good and sandwiches were great! I was a little bit confused about how to order but if you pay attention, have an IQ od more than 50, you can figure it out. Also the gentleman making sandwiches will help you. read more

Today was the second time I've called in a large order for my office, and the team in Payson did not disappoint. Justin took my call and later called me back to let me know there would be a change on the bread type due to running out of the Little John loafs. This is what I call proactive! When I got there, Desiree, Deacon and Will were working hard on my order and there was an atmosphere of camaraderie. Desiree offered me a drink while I was waiting. All of the sandwiches were fresh and delicious, and the Little John #5 was definitely my office's favorite. Keep up the great work! read more

Great sandwich spot, always FAST friendly service. So happy to see one old man (ignoramus) who refused to wear a mask get asked by management to step outside to wait for his order to be brought to him. Of course he got an attitude on, but the woman at the register kept being polite as she repeated that his sandwich would be right out .THANKS JJ for keeping the rest of us safe! We'll be back often! read more

I ordered my sandwich online (The Vito #5) and when I went to pick it up I was greeted with the best smiles and attitudes I think I have ever been greeted with. I didn't have to wait, they were on top of it even with other customers. If you want a quick and delicious sub Jimmy John's is Payson AZ is the place to go. There fresh baked bread is to die for!! read more

Great sandwiches! And very clean place to eat! And I've noticed a delivery is very very fast