Exceptional staff and freshness of food. I ordered the new chicken gyro and it was made within a minute, very fresh and warm. The husband loves it as well. The store is kept nice and clean. 10/10 read more

I asked for a water cup because I was dizzy and they wouldn't give me one after I clearly asked for a water cup because I was dizzy and they were rude about it aswell read more

Food is awful. All bread hardly any meat and the bacon is terrible! Don't waste your money

"Freaky Fast," they said! NOT, when they use UBER as their delivery service. Go back to the delivery service you used in the past.

The food here is AMAZING and all the workers last night were PHENOMENAL , they deserve a raise and more hours. read more

Jimmy John's - Sandwiches Near Me - Naples, Florida

Meh! I love the way the smiley faces greet you right when you walk in! Subs are normally fast and delicious (every place has a hiccup or an off day), but normally yum! However, over $20 for a sub that was thin not overflowing with meat... was not worth it. I paid $25 for a Reuben at another place, but it was so thick with meat that I couldn't bite into it and actually made two meals out of it. A bit inconvenient, but at least I saw the value. GIVE MORE TO THE CUSTOMER THAN THE BOTTOM LINE!!! read more

The guys working here clearly love their jobs and are having fun! I appreciate the upbeat mood and atmosphere while they are making delicious sandwiches! Whoever is doing the hiring... Great Job! read more

I was just driving around and decided to get something new. This was the first time ever trying JJs. I ordered the roast beef and added provolone to it. The sandwich was ok. Nothing grand or amazing. I added crispy jalapenos but it didn't do much justice for the flavor. I did like the texture though. It was surprisingly pleasant. The staff were great! Very polite and attentive. They had my order in and done by the time I knew it. I might come back again just to try something else though. Maybe it was that sandwich in particular that I was not feeling. read more

This location has really friendly staff and they are quick service with the food. The property is also clean and well-maintained. They recently remove the booths with less comfortable seating but there still plenty of space read more

Jimmy John's - empty tables and chairs in a restaurant - Sandwiches Near Me - Naples, Florida

Wow what a rip off. No direction to where the cups and lids are. None telling yo y the process. Bland , no meat, very passive workers seemed lazy or miserable. read more

Very rude when we came in very good drinks chips too salty my drink was open when I got it not sanitary

Great Jimmy John's location. Excellent service, tasty sandwiches. Will return on our next trip. Thank you!

Went into jimmy johns the other afternoon. We were greeted by a very friendly young lady. She really made us feel comfortable and at home. My wife had a sore throat and wanted soup. They did not have soup. After all we are in Florida. All looked very appetizing. We will return because of how nice they were. Check it out. Everything looked good and it was really clean. . Chevy it out and let us all know. read more

Jimmy John's - a row of stools in a restaurant - Sandwiches Near Me - Naples, Florida

Absolutely the WORST manager in history! Rachel should not be employed let alone a manager. I ordered a sandwich for delivery and got the totally wrong order. She not only was not willing to fix it, she yelled at me, interrupted me, called me a liar, and then hung up on me. I have ordered dozens of times and NEVER will ever again. read more

They have a sandwich for vegetarians and lettuce wrap for gluten free Always have plenty of help, fast service and nice staff. Prices not bad $4.95 a sandwich, lots of variety. read more

Jimmy John's - the inside of the restaurant - Sandwiches Near Me - Naples, Florida

Probably one of the worst JJ's ever. Consistently wrong orders, staff of a bunch of 15 year old unruly boys, and zero management or customer service. I highly suggest going elsewhere if you're looking for quick, efficient, helpful service. read more

The new team has been super kind lately and really enjoy the night shift and morning shift workers. They have always been kind at greeting me in and telling me to have a nice rest of my day. And also have very good customer service and are efficient. As well as very clean in there. read more

Got a tuna fish sandwich with everything on it except mustard and it was absolutely off the Charts! Delicious!!! Everything looked and tasted fresh! Bravo! The staff were great too! read more

Great subs but not always great service. Today ordered a Club Lulu. Doesn't come with cheese so I asked for it to be added. They added the $1 charge, but not the cheese. Had given the driver $1 tip because they are only a mile from here although I usually tip more. Then I saw the $2 delivery fee. Must have gone up since beginning of the year. So I feel like I'm out 4 bucks for not getting what I ordered. Club Lulu is not their best sandwich on the menu. At least at subway they heat up crisp the bacon. JJs is just cold and limp on top of the turkey so you gotta push it down into the role or lose it. Not the first time they've messed up my order. read more

Gave them 2 stars because subs were fresh. I personally prefer subs with oil, vinegar and more toppings than JJ offers. However, my main reason for this review is that my husband ordered and the total was $22.95 and he threw the nickel in the tip jar and the lady at the register (Rachel) sarcastically said "thank you for the 5 cents". First of all when we walked up she wasn't exactly pleasant and welcoming. Secondly, there is no requirement to tip at this type of restaurant. Regardless of how she felt, you never speak to a customer in that manner. We will not be back. Jersey Mike's is about the same distance from my house and although it is a little more expensive, you get what you pay for and the staff is always super pleasant. read more

Delivery on. Time, good flavor, awesome customer service. My coworkers and my self will definitely order again.

My visit today reminded me why I've never been to Jimmy John's. Guy working the register seemed bothered that I didn't want any of the listed condiments on my sandwich; just meat, cheese, mustard, & oregano. I took my sandwich to go. When I opened it, it had the wrong bread & Dijon mustard (not yellow). Maybe it's the culture down here? I'll stick with Lenny's or Jersey Mike's where they ask me what I like on the sandwich, and where my order is right every time. read more

This particular location has hours until 9pm. I came into the location at 8:51pm which leaves 9 minutes to make sandwiches. After ordering, I was told there wasn't enough bread to make my 5 sandwiches. Apparently, they stop making bread because the store will be closing. Why have hours until 9pm if you are going to stop making sandwiches? Close up early and go home. I frequent this location and spend on average 50.00 a week there. They must be making so much money, they can stop serving people. read more

Hands down the worst Jimmy John's in North America.... This location is in my neighborhood which makes it extremely convenient. However, I've never had a single accurate order from here. Not once... it's pathetic and wasteful. I would rather have a freaky accurate order that takes 5-10 minutes longer. For the record, these are not complicated requests. read more

I took my daughter to lunch at the North Naples location yesterday. It was her first time there but I have been there several times. She ordered a club type sub and I got a roast beef sub. Cheese is extra so watch out for that litle upcharge. We sat in the restaurant to eat our sub and as usual one of the subs was made wrong. (this happens a lot). Luckily my kiddo can just pick off the tomatoes so no biggie. We were the only customers in there (around 1:15pm). They had the music absolutely blaring and it wasn't even a top 40 but some really hard alternative music that would certainly bother an older crowd. I am not elderly by any means and it bothered me and even my 13 year old was looking at me like "what the heck is this"? Bottome line, the subs are super tasty, they make them super fast but not accurate and the music was way too loud. However, I do really enjoy them better than old stale bread Subway so we will come back for sure. read more

I am not a fan of this place. Which, is too bad because it is very close to where I live so I'd have been a regular. The staff looks bored and they just go through the motions making zero eye contact. You rush to order (I ordered the vegetarian sandwich) and someone starts making it before you're even done ordering... no one asked what kind of bread you want or if I'd be cool with the heaps of mayonnaise they put on the gross white roll they used (I wasn't cool with it) I gave them 2 stars because although I will never be back... they were very quick. Next time however, I'd go to one of the many other options in the same plaza. read more

Good for a quick sub. Better quality ingredients than your local subway. No wraps and no whole wheat rolls. Service was fast and friendly. read more

Can't go wrong with Jimmy John's. Over the years, JJ's has been my go to lunch option when I need something fast, tasty and delivered. They keep it simple, they don't give you soups, no salads, not much customization, but what they offer are great subs. You can't go wrong with their jalapeno chips either. Plus they will deliver a $7.00 sandwich and chips to you within 10 minutes awesome.... read more

I love Jimmy John's. Like LOVE them. And we don't have them where I'm from so on my recent vacation to Naples I ate at this Jimmy John's like every freaking day for lunch. And it was awesome like it always is. But I don't understand why they wouldn't deliver to Vanderbilt beach for me. Like seriously. That would have made my day and I would have tipped the driver like a million dollars. Can you consider delivering to Vanderbilt beach for my next trip to Naples? Thank you. read more

Was really disappointed in the Little John, ordered the tuna and it was as only 3/4 full of the roll , and the bread was very hard. Threw away 1/2 of it.. read more

Spent $40 on food and asked for a cup for water. I kid you not, the girl behind the register demanded 25-cents for a darn cup and didn't give a hoot that I was carrying my baby and had my hands full. Then, another teeny bopper behind the counter tried to tell me that I hadn't specified that I did not want lettuce on a sub and looked genuinely perplexed and argued when I asked for the correct sub. The ten kids behind the counter feed off of each other's sarcastic remarks and perpetuate a never ending cycle of bad service. I never take the time to write reviews but this place is that bad... read more

From an out of towner's perspective... First time eating at JJ's and it was average. Service was good and our sandwiches were made quickly. Better than subway and a good spot for lunch, but nothing to write home about. read more

Always good and fast at this locale. Im obsessed with the Vito w hot peppers, add oil and vinegar. Have turned several friends onto the #5!

Consistently terrible service. The store is frequently run by three to four teenagers whom have made mistakes on my orders on multiple visits. They pay more attention to their discussion between them than focusing on the customer and acting professional. I have been to multiple Jimmy John's across the country and this is the only one that I have had bad customer service from. read more

Disappointed, this location does NOT carry sprouts ever! I ordered a 13 vegetarian, got home and it was a double meat sandwich. Couldn't eat it. read more

Jimmy johns is known as a late night fast sandwich shop. This is not open late. This isn't even close to being open late. Their hours are so bad, even for a sleepy beach resort town like Naples. Please change your hours. read more

The food was as good as usual however the customer service made me uncomfortable, my friend and I went in to order a sandwich and drink to go, was talked into a box lunch w/cookie, okay my fault, was buying for my friend as well, talked into a box lunch as well, all good, however the total ballooned to $39 and change, I said we just want two sandwiches and 1 drink, down to $16 and change, what was the other $24 dollars for? I didn't ask. Now time to pay, cool, however the cashier says if you like our service you can tip, I said can I put it on the card, no she said you have to use cash in the jar. I always tip 20% when I have a waiter/waitress now I feel obligated to dig for cash in a non tipping situation, I put 2 bucks in the jar, and waited for the food, seeing the long wheat bread now available I realize I was not offered the opportunity of long bread choices, got my food, tea and left. Turns out I feel the employee's most important agenda was to garner a tip at the expense of customer service. She was personable at the expense of aggressively wanting a tip. Not asking for my bread choice and jacking my bill to an unreasonable cost. Today on Piper in Naples. She took JJ's to bottom of my restaurant list, who knows if I will ever go again. read more

This is only my second time here and I now know why. JJ is not for me. I guess I'm a sandwich snob. The sandwich itself was pretty plain and lacked any "yum" factor. I'd much rather be devouring an Ultimate sub from Publix or one of Jimmy P's roast beef sandwiches. I really enjoy a good sandwich so the Jimmy John's and Subways will have to live without me. read more

ok...i was in north naples...so i tried the jimmy johns just off immokalee rd-(straight across from airport rd) first they yell welcome to jimmy johns---like when you go into a Moe's(so did they rip that off from Moe's??) first thing i noticed----no kids menu...at all ..nothing nada...zilch so we had to order a 8" sub for my 3 yo... second--- no pickles???? well yeah we have deli pickles...no i want sliced pickles to go on my sandwich..nope bacon tasted like the precooked stuff you microwave also... bread is ok..i have had better... i do like the subway style of making a sandwich better tho....you order the main filling..and bread first...then you tell them what you want on it as you go ..and you can see your sandwich made.... JJ--you just order a sandwich and you pick it up at the other end and hope its correct.....and they dont give you an order number or ask your name..they just ask you which numbers are yours....like i just came into JJ for the first time-- i dont frickin know what numbers everything is... so a big MEH..i dont know what the hype is about..... ill stick with the local sandwich shops and the occasional Subway instead read more

Italian was good. "Freaky slow" is more the pace for delivery. Took 40 minutes from the time I ordered to get my sandwich and I'm right across the street. Also forgot my chips read more