I really like Jimmy John's as a whole, but this particular location was a big disappointment and I don't see myself coming back.
I ordered a Giant #2 Big John, which is a roast beef sandwich. The sandwich itself was $18.50, and adding cheese was another $3.00. So I'm at $21.50 before tax for a roast beef sandwich with cheese -- $23.35 after tax. I understand that toppings cost extra, but $3 for cheese on an already $18.50 sandwich just feels like nickel-and-diming. At that price point, I'd rather go to Jersey Mike's and feel like I'm getting more for my money.
The bigger issue, though, was the experience inside. The place was a mess and looked like it had just survived a revolution. When I walked up to order, I was still looking at the menu trying to decide what I wanted. The employee asked, "What do you want?" When I wasn't immediately ready, she rolled her eyes and said, "Okay, just let me know when you're ready." The words themselves weren't terrible -- the eye roll and attitude said plenty.
The sandwich itself was good, which is why this is frustrating. I like Jimmy John's. But between the condition of this location, the unfriendly service, and paying $3 just to add cheese to an $18.50 roast beef sandwich, I'll spend the same money somewhere else where the experience is better.
Unfortunately, this will be my last visit to this location. read more