Always a pleasure going to Jimmy John', as it's the BEST sandwich shop in town!! Quality and ambiance are unmatched at this establishment! Thank you for the wonderful service from Richelle, Abi, Latrell, and Kylie! read more

The customer service here is first class! I can't say enough wonderful things about the Manager Cassidy, Isaac and Tracy. I made an online order for a pickup and use my gift card, my brother-in-law who was in town was going to pick up our sandwiches. For some reason when I put the order through the it asked if I wanted to sign up for their club and get a free 1st time sandwich and receive point. I did, and that's when everything went down hill. I couldn't find the order that I paid with the gift card and showed I never placed an order. I called the store and immediately Tracey checked for my order and let me know they had not received it, however he was concerned about the card being charged, asked if he could speak with his manager and get right back to me. My brother in law showed up at JJ's right after I got off my call with Tracey, and told me that Cassidy the manager immediately apologized for the confusion and any inconvenience we had with trying to order and made sure he left happy. He told me they were very attentive apologetic and most importantly professional! It is wonderful to know that there are still people out there that take pride in their jobs and know EXACTLY how to treat customers. Thank you again Cassidy, Tracey & Isaac for taking care of our issue with absolutely no attitude and incredible professionalism! WE WILL BE BACK SOON! read more

We ordered the kickin ranch wrap and it was super runny juicy as if it was a soup they put on the tortilla. Not happy with it, threw half away. I used to love love their crunch jalapeño wrap, but I don't see me going back for a 10 dollar disappointment service was good they got the order right. read more

Jimmy John's - Wet runny kickin ranch wrap - Sandwiches Near Me - Kingman, Arizona

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Kylie and Madison made our afternoon visit very enjoyable. They were friendly, making the experience quick, fast and easy. We were also were greeted Cody, manager. Great staff!! read more

Roper and Ashely were great! They had great hospitality and served us fantastically would definitely pass by again

My Husband and I eat at Jimmy John's once in a while and usually the food is good but we picked up our lunch there yesterday and let me tell you we were hungry and looking forward to a good lunch but instead we were let down, they gave me the wrong tortilla for my chicken wrap I didn't like the flavor of it, i wanted a plain flour tortilla plus they forgot the tomatoes and they also charged me more money for trading the provolone cheese for cheddar cheese which isn't cheddar cheese, a lesser cheese than provolone ? On my Husband's ham sandwich they totally forgot the lettuce. You pay for food out because it's a treat and you look forward to a yummy meal only to be disappointed. I probably won't be going back anytime soon. read more

CHECK YOUR ORDER BEFORE DEPARTING I was the only customer at the time; the staff completely forgot an item. When I realized the error I was already on the interstate miles out of town. Staff had no empathy for the error. They only suggested I comeback and they would write my name in a book. I assume it happened often enough that a book exists for consistency errors. Managers are no help. If you love Jimmy John's AVOID the one in KINGMAN. read more

i just want to shout out colton in the drive through. there was a custom order in front of me that got complicated. he was so kind and attentive. we were there 4/19 thank you colton for making our day a little brighter. colton deserves a big fat raise. 5 stars!!! read more

This is the worst JJs I've ever visited. Bad attitudes, bad service, long wait times: everything they could do wrong they do do wrong. I finally gave up on them completely. Other locations are still reasonably competent and relatively fast -- but in this case bad management makes for a bad dining experience and why spend money to have to suffer through another one? read more

drive through experience was wonderful and the man taking our order and payment was very respectful! good food and careful with detail! thank you!!! read more

Oh man, this place was disgusting. I didn't even eat there. I went in three employees not one customer and the two girls are just sitting around talking. I look over at the cutting board and prep area and it's so disgustingly dirty just scary and the one girl standing there grinding the knife into the cutting board like cutting off plastic flakes basically and I just look at them both and walk out. read more

Wow that was fast. Every time I order from work, it starts a landslide of coworkers ordering JJ's. Every time we get a delivery, it's usually from Richelle, who always has the biggest smile and always makes our day. The orders are always fast, fresh and exactly what we ordered. read more

So much for 'freaky fast...' Food is always good. The service, not so much. I ordered online through the app, went to the drive thru and waited 20 minutes for my mobile order. They said they had 20 orders ahead of mine. While I understand that they should prioritize for people who are ALREADY THERE! This location has a bad reputation for being poorly managed and ran and it clearly shows. There was one car in front of me and just a couple of people inside.... So they weren't that busy from the outside appearance. While they did apologize for the wait the least they COULD do is offer a free drink or cookie but they didn't even bother. Suffice to say I'll never go back to this location. read more

I have to give HUGE thanks and props to Zach and the JJ team for helping me with a very large catering order I had messed up on. I fat fingered my submission, and put the wrong date. Thank goodness, they were understanding and did what they do best, they were FREAKY FAST. Thank you Kingman JJ team for your amazing customer service and delicious food!!! Looking forward to ordering from them in the future. read more

I always order the Giant Italiano. So Good. The 20 inch is large Enough for two meals. Service is always seamless and fast.

I am super upset. I was tired of McDonald's at Taco Bell. I thought sandwiches would be a good change. I am so disappointed. The sandwiches are small. I paid $40. For 3 kid sandwiches and one regular sandwich with ham cheese pickle tomato. These are the size of the sandwiches. The bread was tough and there was nothing inside. I should've just went to Subway. read more

Jimmy John's - I ordered a kid sandwich and a regular ham and cheese sandwich they are tiny. I cannot believe. - Sandwiches Near Me - Kingman, Arizona

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Would have been nice if I could rate the food but never got served! Got to drive thru with no one there. Lady got on the intercom and said that she would be with us in a. Unite. We waited for 10 minutes and got no service so we backed up and left. Would love to say this is a one time incident but have gone here several times and have had horrible experience with customer service. I think management needs to evaluate how they train their employees for a good customer experience. Will never go back!!! read more

I apologize...This review is for the Jimmy John's in Bullhead City, there is no posting for Bullhead City in Yelp. First time here. Ordered a #9 sandwich. Menu states the meats, cheese, onion & vinegar & oil. Got my sandwich home & it had No vinegar & oil & smothered with Mayo-gross . Should not have strayed from Jersey Mikes. read more

Never tried this before spent 29 $ and the food is not worth it order 2# 16 and #8 if you want to call it a sub barely anything g on it .is this what it's suppose to look ? Don't waste your money sub not worth it read more

Jimmy John's - Sun they made me and what it's suppose to look line - Sandwiches Near Me - Kingman, Arizona

made wrong then argue due to the girl with the mouse voice you can't hear and dosent pay attention then no mustard so she tossed it on the table with an attitude and , no , Im sorry. jersey mIke's we will be back tried it here and won't be back food was ok. Service don't expect it from a bunch of untrained kids . poor management For sure . read more

Wanted a cool, fresh sandwich. We walked in and the place was very clean. The young gals running the Jimmy Johns were very polite and professional and got our order right the first time. Good job, girls!!! Delicious sandwiches!!! read more

Screwed order up and when we got order home the subs did not look anything like pictures. Very little meat, no cheese and way over prices. All the meats from two subs would have been enough to make one sandwich. read more

Tried this place numerous times over two years, not once have they gotten the order correct. The employees either have low IQs or have the lack of comprehension of the English language and lack basic job skills. The manager is equally inept and ignorant. If you say NO Mayo, the receipt will say NO sauce, and you get Mayo. This last order today, two sandwiches, one of sandwiches ordered, was a Veggie with no sauce period. They couldn't even any order right, ever! The veggie sandwich came dry, with four slices of cheese, with NO veggies. At least they got the No Mayo or sauce right this time. If you ever wonder what is wrong with young people now days, the employees at this store exemplify the attitude of young adults today. God help us all! When ask for the district manager contact information she say I don't know and I ask information about corp. Information again she say I don't know and manager say you need to look it up. Tommy John, Please fire this manager. Just think, they want minimum wage to be $15? I think not! 12/29/2020 read more

We got into Kingman after a long day of driving. We stopped at a hotel next door to the Jimmy John's and placed an online order "for pickup as soon as possible'". After waiting 15 minutes with no update, I went to the restaurant, only to find out that they hadn't even started making the order. The excuse was "we had a delivery that we had to take, and then it got busy". I don't care if it got busy, but deliveries DO NOT take precedence over customers. I will not be patronizing Jimmy John's again. And honestly so much for their "fast" reputation. read more

A little disappointed at the lack of concern when your order isn't made correctly. Ordered a couple of sandwiches today around one o'clock. I ordered an Italian club and ordered it dry. At dinner time it was obvious that it wasn't dry but had mayo dripping off of it. Called a talked to the manager and he said they come with mayo and oil and vinegar, he couldn't explain why my sandwich wasn't dry and didn't really act like he cared. Next time I will play thirty two questions when ordering, but I still think dry should mean dry. read more

Nice service. The staff was friendly and the place was very clean. My 3 stars only have to do with the food. It was a little bland for my taste and the music was a little too loud for my ears. Will definitely try this place again to give it a fair chance. Loved the BBQ chips! read more

I went in to get a sandwich, the one I ordered had salami on it. It took what seemed like forever to get the salami and slice it. A number of customers came in after me and left before me. Several employees were standing around doing nothing! Not sure I'll ever go back read more

For some unknown reason went to Jimmy John's again 05/13/2018 and the music is still so so loud,I just hope Jersey Mike music if they have music is loud as Jimmy John's, I go to the subway the one that has no music and dining experience is much more pleasant. as long as Jimmy John wants to play their music so loud I will not return. ******************************************************************************** my last visit. Jimmy John on Halloween day the music was so loud it made my dining experience very uncomfortable, I don't understand why Jimmy John and other restaurants must have their music so loud and so unpleasant, if we ever come back to this location and we walk in and the music is loud as it was the last time we will turn around and go to Subway Subway's music is read more

Jimmy John's - Sandwiches Near Me - Kingman, Arizona

I was so sick for a couple of days after eating here. I'm not sure why but I can't go back for a while.

This is my favorite sandwich place in town always clean inside and the people behind the counter are very friendly and very courteous. My favorite sandwich is #12. It's so convenient as well with the drive through window. read more

In all honesty I want to give a one but I'm giving a two because the food is very good , this particular store seems to not pay attention to the customer orders online two days in a row I've ordered very specifically and two days in a row the sandwich was made incorrect. When I spoke to the manager he is very nonchalant he definitely needs to look into rectifying the employees lack of attention to the orders!!! highly disappointed with this particular Jimmy John's location on Stockton Hill Rd. read more

Just had lunch on the run and a sandwich sounded really good, stopped at Jimmy John's....really not happy my $14.00 lunch was dry I had to ask for napkins....seriously if I pay $14.00 for lunch I can have as many napkins as I want....Not Happy Jimmy John Probably will not go back read more

My boyfriend and I lived in Minnesota up until a year and a half ago.. the closest Jimmy John's from where we lived was a 6 hour drive, so we never had this place. the closest thing we had to it is called Erbert's and Gerbert's. the first time I had Jimmy John's I had the Italian Night Club (#9). it was really good. I thoroughly enjoyed the meat to veggie ratio, and the dressing was amazing.. my boyfriend didn't seem to agree, but his loss. I like that the salami didn't have a funky after taste, like the salami at other sandwich places. he got the Big John (#2) hold the tomato, I believe. he said he really enjoyed the sandwich. we really enjoyed the freshness of the bread. the second time we had it I got The Vito (#5) I feel like they put a little too much lettuce on the sandwich and not enough dressing. it was still good though, my boyfriend got The Bootlegger Club, no tomato please (#14) something I recommended and he was happy with it. my boyfriend and I do this weird thing that if we discover a new place we'll eat it till we get sick of it. the next time we get JJ I plan on getting the Country Club (#11). the only thing that disappoints me is they don't have soup. if they had soup I'm pretty sure I would live off this place. I can say though, this is exactly what I was waiting for. we needed a good sandwich shop here in town. read more

Decent sandwiches and salads with their limited veggie choices; not very filling either. Very expensive for a light sandwich. Service has always been great at this location. read more

If you like to be interrupted by loud music and poorly behaved employees who aren't afraid to go out and get in their truck and tear off kicking up clouds of dust that land in your food this is the place for you. It's like a Subway sandwich only smaller and with less options. I honestly do not see the attraction in this overpriced sandwich. read more

Worst customer service. We ordered party platters for our party and it's a pretty good penny. For the $ you pay you expect to get some decent little subs. Not in this case, literally every sandwich had one slice of meat about the size of a 50 cent piece, half had no cheese and the only thing there was a decent amount of was lettuce. Spoke with John the manager and he said "well I don't know what to tell you, that's how we make our sandwiches." All in all do not waste your time and money for bread and lettuce. read more

Great customer service and a very friendly staff. I always get the Gargantuan and this location always seems to use a lot fresher lettuce and tomatoes then the Lake Havasu location. read more

Well, they are freaky fast. The ultimate porker is my favorite. My gf swears by the country club. All in all they are good sandwichs but I haven't had the bread yes cause keto. This is a good place for keto eaters. Just order an unwich. read more

As much as I love Jimmy Johns sandwiches the service was awful!! For claiming to be Freaky Fast, they were terribly slow and when I asked the progress of the food, the worker gave a snarky remark. read more

Isn't it suppose to be free if not made in a couple of minutes? We were driving home from Vegas and were the only car in the drive through but it took about 13 minutes. I asked for a couple of extra napkins because we only got 2 and the worker hesitated for a long time, he seemed dumb founded, then said no, it's our policy to only give one. Sandwiches were good but just a weird experience and stand offish workers that aren't trained properly. read more