How hard is it to make a half version of a sandwich that's on the menu? I asked several times, had it repeated back to me, and I still would up with a full size sandwich upon checking after leaving. Was in a hurry so I just left, but c'mon now. What happened to a little intelligence? You take a normal sized sub, cut it in half and BAM! Instant half sub! Magic! Or common sense. I mean... Yeah. read more

Bacon tasted off, bread was stale, and the sandwich was very skimpy. Deffinetly wouldn't go back and it made me feel sick afterwards. Also seems a little cheap of them to only hav mayo as their only condiment, not even mustard? read more

LOVE this place!! I work in Gresham at America's Mattress (223rd and Division) and I get them to deliver from Hogan in like ten minutes!! It's unbelievable. The sandwiches are FANTASTIC, I think they charge like $.25 per sandwich for delivery or something ridiculously cheap, and the minimum is like $3.00. What a great deal!! I love the tuna sub and the Hunter Club. You can add bacon and avocado to anything. LOVE LOVE LOVE!! Everyone should eat these sandwiches. read more

I have ordered from them a few times before, when we were desperate , and they delivered their mediocre-at-best subs to our house. Way too much lettuce and no flavor. Anyhow, I called them tonight because I'm too tired to cook, and they told me that they we are out of their delivery range. I explained that we are only 1.5 miles from the store, and that they have delivered to us multiple times before. He refuses to budge, so I ask for the manager, who says they just made a mistake every other time they delivered to us, and there is nothing he can do. Super lame, bad customer service, and stupid policies. read more

We were so excited when Jimmy John's came to Gresham, we used to drive to the Jimmy John's on Broadway in downtown Portland to get our tasty sub fix (I'm sorry Subway so does NOT cut it when you want a good sub). Anyway, we've been to this location 7-8 times since it opened (we love subs) and every.single.time the order has been wrong or some snafu happens. It's so tiring. Some of the things that have happened: Did not put our pickle in the bag Forgot one of our sandwiches (after telling her she handed it to us and we had to remind her that we didn't pay for it) Straight up gave us the wrong sandwich Put mustard on my Italian nightclub (when she read it back to me I corrected her and it still was on the sandwich and then blamed me when I brought it back) Menu falsely advertises that they have sprouts (when you see something on the menu it should be on the sandwich) I questioned them next time I went through and got a vague response that they "might have them sometime in the future" Um...ok? put a piece of black tape over the sprouts on the menu then. AMAZING subs when they get it right. Edit: Just remembered that they don't give you napkins in the bag, you don't realize how much you'd need a napkin until oil and vinegar is running down your hands and you reach in the bag and nothing is in there. read more

Gluten-free lettuce wrap option: Unwich! Super fast & fresh!

4 stars for their catered lunch boxes! Had them delivered for a meeting and were very impressed. Nice sized sandwiches, bad of chips, large pickle and large amazing cookie! Everyone had more than enough food. Would definitely order from them again if I'm ever back in Gresham for business meetings. Thanks Jimmy Johns! The oatmeal raisin cookie was delish. read more

Tonight I ordered a sandwich online. This is the second time I have ordered from this location. I am happy to say it lives up to what I always enjoyed about the Bridgeport location. I was surprised how fast they got my order to me. I don't live too far away, but it was really under 10 minutes. Keep up the great work! read more

I would not suggest going here unless you want to go deaf. The music is so loud you can't carry on a conversation with your company let alone try to order without yelling. The only good thing about my sandwich was the bread that's why I gave it two stars. I had the turkey and it came with mayo, lettuce and cucumber. The turkey was tasteless and there was so much mayo it oozed into my mouth with every bite. My husband got the JJ Gargantuan and he said it was pretty good. He asked for some of the extra dressing they put on the sandwich on the side and he was told they don't have any containers to put it in. Seems weird that they would not have any little cups for extras people may order. I will have to find another place to get my sandwich craving quenched. read more

If you are going to order from this location order it an hour before your lunch as it took them an hour and a half to make my sandwich and deliver it and they are only a mile from my job. To say the least I didn't get lunch today. read more

Neat old gas station repurposed for an amazing sandwich experience. I'm a big fan of Jimmy Johns and have been for many years. This location is unique for the Portland area in that it has a drive thru, which is very convenient. My favorite part of the experience is the bread which is crusty and chewy and compliments the basic but tasty sandwich fixings. I find myself craving the #4 on a daily basis. read more

One day I wanted a sub sandwich but I didn't feel like leaving my house, I usually order from subway and I called subway thinking that they still delivered in my area well it turns out that subway doesn't deliver anymore in my neighborhood. After hearing subway doesn't deliver anymore I went on my search for a place that delivered and I came across jimmy johns they saved the day. I ordered my dinner and with 7 minutes of ordering it was at my house JACKPOT quick wonderful service so long subway read more

Live 5 min away from location and they won't deliver. It's ok though sandwiches are not even good. Go to new seasons and get a real sandwich and it's healthy read more

The charge was instant, but my sub took over an hour! They never told me they would make me late to work.

Yes it's better than Subway, but that's not saying much! Skimpy on the meat & cheese, heavy on the lettuce. I thought Jimmy John's and Big Town Hero were ok until Jersey Mike's came in and blew them both out of the water. read more

The overall quality of the food is ok. Anytime I've ordered from this location they always get something wrong. Always ask for them to cut sandwich in half or what they call "whacked", they never do. They never give us napkins and when we ask they act like its the most ridiculous request ever. The staff are pretty obnoxious, the guys there are loud and always shouting crap and sort of rude. Not sure if there is even a manger for this location because the staff seem to just run a muck and do what they want. Would not recommend this location at all, in fact I've stopped going to this chain altogether. read more

First time eating JJ's.. I gotta tell you they put Quiznos and subway to shame.. Everything tasted fresh and delicious. The bread was amazing!! And they stayed true to their "freaky fast delivery" motto. Loved it! read more

This place is great, at first I wasnt so sure but then after trying it again I decided i liked the sub that I picked the first time was just not impressive, some arent. But there are a few that are really good. I stopped getting subway when JJ moved in. Also this one has a drive thru which is great. (going inside can be faster sometimes) read more

Worst bacon ever, and I've had bacon from Burger King! It's not that hard, guys! Limp, rubbery bacon is wong and you should be imprisoned for even calling it bacon. You're supposed to be the answer to Subway's terrible sandwiches, when in truth, you're just as bad. read more

Jimmy John's is always consistent with service and options. Liked the ample parking and seating.

Totally dissapointed. The sandwich I ordered wasn't what I got and the price was high. The chips were some no name brand, and the bread on the sandwich was tough. Don't go there. read more

I love Jimmy Johns. The best subs I've had at that level of service for that price. Just the sheer speed in which they produce your sub and/or deliver it is amazing. I am impressed with the quality of the ingredients as well. I highly recommend if you want something on the go, or too tired to cook. read more

I have literally gotten sick every time I've eaten at this Jimmy John's. It has been too many times to be coincidence, so I will not be returning. read more

I want to give HUGE Thank you!! To the young lady and man who helped me get out of the parking lot tonight! Not only did you guys make great sandwiches but you took the time to help someone out of a rut! It's hard to find people like that anymore. Thank you for restoring my faith in young people! I hope that the owner of this location reads this and gives you both a gift for being so kind. Be safe and I will be recommending this location to everyone. read more

Yes they are fast! Love ordering from the app and having my customized order arrive at work!

Young man taking our order couldn't hear us because the music was too loud. He had a pretty bad attitude and got the order wrong but we got it corrected before we gave him payment. Food for the cost is underwhelming. Poor service and bad attitude made it even worse. They do not have much for selection either. We won't be coming back. read more

The food was fine. The service through the drive through was terrible. The server sounded hung over or a victim of too much pot. The server did not once thank us for our business. read more

As an avid Jimmy Johns regular I am rarely let down by the mantra of "Freaky Fast" but this Gresham location consistently has the slowest, rudest and most error prone service of all franchises I have frequented. I would go back to the drawing board and re-dial the operations as I would almost rather go to Subway, a block away, rather than visiting this location. I say 'almost' because I cannot stand Subway. For the sake of all your current and future fans get it right. read more

I thought after my first lackluster experience I would wait to review them til they had a chance to train their staff and get used to being open...I was giving them time to find their groove. Needless to say they haven't found it. Calling them for delivery is a completely ridiculous experience....one time they didn't ask for our address, payment method, or if we wanted sides. The delivery is quick I will give it that but lets face it, they are sandwiches and they have like forty people working back there...it should be quick. The drive through experience is even worse....the guy at the speaker loves saying random things that completely interrupt the ordering process. I have had to correct them on their change. I have had to ask for straws. I have also been told that my daughter will not be allowed to get a cup of ice anymore because they arent sure if they are allowed to do that or not. I will probably be forced to return here because my fiance thinks the food is worth it but it will not be my choice. The parking lot is outrageous....there are cars everywhere and the giant cement thing in the middle makes navigating the drive through like sort of drivers ed test. read more

I have been to this location a few times, the first time was alright.. Other than the shock of paying 18 bucks for 2 "okay" sandwiches, a drink and a pickle. Oh and when we asked for salt and pepper, we were offered chips? The last 2 times we swung by, it was a ridiculous experience. The first time, the obnoxious young workers with no customer service experience or guidance were blaring their music without any concern for customers and their experience. They also gave us one correct sandwich out of 2.. The 2nd sandwich was supposed to be the Italian sandwich and my boyfriend received a turkey sandwich. Whatever, we let it go.. Last night we stopped by for what turned out to be our final visit... We ordered 2 sandwiches and a drink... And come to find some disgusting who the heck knows what in our drink.. Food scraps? Garbage? Spit up food?!?! Could Not tell what the heck it was. ABSOLUTELY DISGUSTING! Terrible service, nasty uncleanly environment where wearing your long hair down without a hair net is apparently acceptable. Do not go to this location! read more

Tonight (Sunday) we decided to just hang here at the apartment and decided to have a couple of sandwiches delivered to us. We just live down the street from Jimmy John's, so it was no surprise that the delivery guy was here in less than 15 minutes. The surprise came when we opened the bag with the two sandwiches. The whole order came to just $12.00 (one Vito and one Turkey Tom). I'll have to admit that I was expecting something akin to Subway sandwiches (right next door almost to Jimmy's). We were very disappointed. First off, the website where you place your orders is lacking. You're supposed to have a list of "freebies" for your sandwiches. This option isn't offered when you order online. So you get what you get. If you add up all the extras you want...one 8" sandwich would come to maybe $3 or $4 more than what comes with a Subway sndwich. The bread is very "ho-hum". Not anything like the baked bread you gt from Subway. It was rather tough bread...as if it had been frozen and recently thawed out. Also, you have to take your sandwich apart once it gets to you just so you can put the mayo and mustard on it. Took me a little time to put it all back together. Also when ordering, ther's no place for gratuities. I figured it was included in the price to be calculated once the driver got back. But no...it isn't. Be prepared to give the driver the tip when he reaches your door :( So what my sandwich was, was just as the order said. Turkey...like you'd find in the lunchmeat case at Freddie's. It wasnt' a turkey roast that was freshly sliced that morning. $12...just for two skimpy sandwiches. Had we gone and ordered from Subway, our usuals (my Club Sandwich with beef/turkey and ham and cheese, and my son's Italian sub) loaded with great sauce combinations (no extra charge) and on freshly baked bread (deliciously soft inside with the right crunch to the crust)....$15.00 for both. Granted...not that big of a price difference. But the quality is miles apart. Sorry Subway....we'll be back for sure. read more

Because its close to work, we eat here a lot. One star represents how well they listen to my order. Im going to be generous and say they get it right about 5 percent of the time which doesn't say much since they dont have a ton of add on options. read more

One of the best Sandwich shops I have ever been to. How ever despite the simple 10min drive away they don't deliver to my location do to the "Restricted delivery zone" map they showed me last time I walked into the place.This JJ location is the only one that's not 30-45min from my home and some times its nice to have, and willing to pay for the delivery cost.....they loose out to pizza hut who's location from my home is 15min away and never say no to me.(I order once a week) Sorry jimmy Johns but you are loosing a weekly order of $30 + tips because of a stupid Map. Might want to think about changing this. read more

I went there today for an afternoon sandwich. Sorry, they said, we are out of fresh bread and can't make you a sub. Really? Poor process management and customer service. read more

Things have changed at Jimmy Johns... fast free delivery comes with an increase in price for their sandwiches...too bad.

I recommend Jimmy John's just not the one in Gresham. I have eaten at this location two times and both times experienced very bad customer service. I don't think there is any management present. The workers are rude and care much more about talking to each other then helping customers. Also, the music is so loud that you cannot carry on a conversation. I have also been told by two other people who have indicated problems with the customer service and will not go back. Tonight I went back one last time because my parents wanted to try it. The music was so loud that my parents did not want to stay. We walked next door to BF Finkels and I had an awesome club. I hope this location of Jimmy John's does a good delivery business because that is the only way they are going to make it unless they make changes. read more

Don't do it. This location is a joke. I have never had an order right and when I've asked for it to be corrected they act like I'm asking for too much. Super unprofessional, lazy atmosphere. Subway is across the way and they are WAY more on top of sandwich making. read more

I never write reviews but this place is just really disappointing. My husband and I have been here five times. The first time we ordered a sandwich it was missing the sprouts and the avocado spread. Even aside from that, the ingredients included are really minimal, definitely no comparison to Subway or Quiznos. Another time we ordered a sandwich it was missing the italian dressing. Today was the last straw. Again our sandwich was missing the avocado spread AND the sprouts. I think they need to focus more on making sandwiches correctly rather than super speedy. This place is so overpriced considering it's a 50/50 chance you'll get your order correct. Total bummer. read more

I have had 3 different items off there menu and they have all been Just terrible. Not my taste at all. For me it's like biting into water between 2 slices of bread, but my husband on the other hand has very bland tastes I call him a vanilla type guy and he loves Jimmy Johns. To give you some idea I dislike Subway because of the smashed bread and lack of fresh ingredients you will often find at some locations. I would WAY rather eat there then Jimmy Johns. I love Big Town hero fresh bread lots of flavor, but my husband dislikes Big Towns and would rather have Jimmy Johns. So it depends on what your flavor preference is. Me just not being a fan of there flavor wouldn't just earn them one star from me as they are really "freaky fast" and there ingredients freshness is good they also screwed up my order last time around. The sandwich looked so gross to me just in the way that there were things I didn't order on there and it was very sloppy looking I wasn't even gonna take one bite. I didn't feel it was fair that I should pay for something I wasn't gonna eat so I called up and asked for a refund on mine. My husbands was fine so and they were really fast so I declined a full refund and said please keep the tip I just want a refund for the sandwich that is incorrect and I would not eat. The manager then sort of mocked me but did say he would refund me and give me a free sandwich coupon. I never got either. I didn't pursue the issue because I will never eat there again. So whatever. As I've kind of said it all depends on personal taste and to my personal taste Jimmy Johns is not acceptable. read more

Fast, friendly service right by my office. The sandwiches are always delicious. They rarely make a mistake despite the "freaky fast delivery" and if they do make a mistake, they fix it (also freaky fast.) read more